The Willows Nursing Home

Warford Park, Faulkners Lane, Mobberley, Knutsford WA16 7AR
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9.7 98 Reviews
  • The Willows Nursing Home, Knutsford
The Willows provides residential, nursing, dementia, palliative and short-stay care for up to 61 residents in a peaceful gated community in Mobberley, Cheshire.

Overlooking a bowling green and just a short distance from Tatton Park and Knutsford, the home offers a tranquil setting with easy access to local attractions. All bedrooms are en-suite, and the layout is designed to feel like small households, each with its own kitchen, lounge, and dining space to foster connection and comfort.

The grounds feature level-access gardens, raised beds, a lake and wooded area, and spaces for summer fairs, BBQs and wildlife watching. Residents also enjoy feeding ducks by the lake or harvesting apples from the trees. Indoors, the recent refurbishment has added modern comfort while keeping the home’s warm, family feel.

Meals are freshly prepared with seasonal ingredients and resident input. From Sunday roasts to cheese and wine days, every mealtime is an opportunity to gather and enjoy. Baking sessions, international dishes and themed food events add variety throughout the year.

Activities include Armchair Travel Days, Seize the Day experiences, and visits from animals and local schoolchildren. Outings to the Lambing Shed, canal boat trips, and the Seven Sisters Ice Cream Parlour ensure there’s always something to look forward to.

At The Willows, care isn’t just about support, it’s about creating a community where residents thrive. Whether you’re searching for yourself or a loved one, for residential, nursing, dementia, palliative or short-stay care, the team at The Willows are here to help.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 61 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: £1841 – £1992
  • Self-Funded Nursing Dementia Care: £1948 – £1992

These prices are only a guideline, please contact The Willows Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Tamara Simmons (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (61)

The Willows Nursing Home Reviews (98)

Total of 98, showing 21-40
9.7

The Willows Nursing Home has a Review Score of 9.7 (9.691) out of 10, based on 30 reviews in the last 2 years. Over all time The Willows Nursing Home has 98 reviews.

Overall Experience

  • 84
  • 12
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Date Published

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Review from Kathyrn C (Daughter of Resident) published on 8 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was only at The Willows for a very short time, however, we have nothing but admiration for the care, time and support they gave to both Dad and us, especially during his end-of-life care. We also witnessed the care provided to other residents, which was lovely, they are like a big family.

Reply from Tamara Simmons, Home Manager at The Willows Nursing Home

Thank you for taking the time to review our home at what must be a challenging time for you as a family. It was a privilege to care for your dad.

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Review from L B (Daughter of Resident) published on 8 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Willows team were universally kind and caring for our elderly mother. She was professionally cared for with real humanity. Although she missed her independence she felt at home at The Willows and was always full of praise and gratitude for what people did to make her safe and comfortable.

Reply from Tamara Simmons, Home Manager at The Willows Nursing Home

I am so pleased that you and your mum had such a good experience at our home. Thank you for taking the time to submit a review and for allowing us to care for your mum, it was a privilege.

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Review from Diane H (Daughter of Resident) published on 22 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was a resident at The Willows from June 2023 until February 2024. Her time spent at The Willows was exactly what Mum needed for the stage she had reached with dementia. All her carers were so kind and patient. Always cheerful and helped her in every way they could. Mum sadly passed away in her room
but in the most peaceful way we could have hoped for. All the staff have been so compassionate with the family and have helped us through this sad time. As a family we couldn't have wished for more.
Thank you all so much.

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Review from S H (Wife of Resident) published on 5 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and compassion shown by the staff in the dementia unit is excellent.
A few more tactile objects, such as a fidget board, would be beneficial.

Reply from Tammy Simmons, Home Manager at The Willows Nursing Home

Thank you for taking the time to review us and I am pleased to inform you that we have ordered more items for the unit.

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Review from S P (Wife of Resident) published on 5 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff of The Willows Nursing Home highly enough. The care and support they give to all residents is excellent.

Reply from Tammy Simmons, Home Manager at The Willows Nursing Home

Thank you so much for your kind words and taking the time to review us, we appreciate your support.

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Review from C D (Granddaughter of Resident) published on 30 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In her final week, my grandma was so well looked after and I also felt really cared for as I sat with her. I am so grateful she had such a gentle and dignified death and I thank everyone involved in her care.

Reply from Tamara Simmons, Home Manager at The Willows Nursing Home

Thank you so much for taking the time to review us, especially as this must be such a difficult time for you. I am so pleased that you had a good experience and will share your feedback with The Willows team.

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Review from Malcolm W (Son of Resident) published on 4 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first day that my mum was a resident at the care home, she was cared for, befriended and loved. It was like a large family, to this day I am humbled by the care and affection she was shown, she felt like she was on holiday and what a feeling for an offspring to know when their cherished parent
feels so comfortable in their twilight years. It was lovely and clean, but the staff made it what it was. I can't praise them enough.

Reply from Tamara Simmons, Home Manager at The Willows Nursing Home

Thank you so much for your review. The feedback was so uplifting for us to receive, we appreciate really it.

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Review from Bridget G (Daughter of Resident) published on 3 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was transferred to The Willows after a brief stay in hospital to recover from a fall at his home.
It became clear that he would not be able to return home and live independently. The support he and us as a family received from The Willows from the minute he arrived made it an easy decision to
choose The Willows as his permanent new home (we viewed numerous other care homes and nothing compared).
Since then the care, attention and love shown to him and us by the staff has been exemplary.
The open friendly welcoming atmosphere at The Willows positively encourages to visit on a regular basis, you are greeted as though you are part of the wider Willows family. Whilst going through the emotion of putting a loved one into a care home The Willows have significantly eased this burden for us.
I am glad that my dad is happy, content and looked after by The Willows team, Thank you.

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Review from L F (Respite Resident) published on 15 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was a resident at The Willows for 5 weeks for intermediate care. Throughout my stay, I received good care from all members of staff. I found everyone courteous and helpful. I appreciate that they encourage me to mix with other residents and avoid becoming isolated in my room. My only overall niggle
was not with the staff at The Willows but a delay in the time it took for the pharmacy to deliver the prescribed medicine.

Reply from Tamara Simmons, Home Manager at The Willows Nursing Home

Thank you for taking the time to review us. We are pleased that your stay with us was a positive one and hope that you are doing well at home. We are working with the GP surgery and Pharmacy to resolve this matter.

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Review from Ann W (Wife of Resident) published on 15 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As soon as you enter The Willows you notice a freshness about the place, there is a very welcoming atmosphere.
The staff are very acting, their knowledge of each patient is impressive, they know each one's particular needs and ensure that they are met. They are very helpful towards visitors, you never
feel that you are a nuisance.

Reply from Tamara Simmons, Home Manager at The Willows Nursing Home

Thank you for taking the time to review us. The staff work very hard to try and make our residents feel safe and at home.

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Review from Sonya C (Daughter-in-law of Resident) published on 19 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were blessed to have my mother-in-law admitted to The Willows Nursing Home for intermediate care, she went on to be a permanent resident. The staff were all professional and friendly, they were very welcoming and made our initial few days a positive experience. The facilities were of a high standard,
practical while feeling homely at the same time. It was wonderful to watch my mother-in-law settle in and blossom under their care. She had started to enjoy joining in with activities and talking to other residents. She enjoyed having her hair done and having manicures, probably for the first time in her life. My mother-in-law always had a very high regard for the person and the nursing care she received. She loved having banter with the staff. The care was encouraging while allowing my mother-in-law to have her say in her daily routine, something I know she was very pleased about. I will forever hold the last few months dearly in my heart as I know she was beginning to enjoy herself and blossom as a person. Thank you to all the wonderful staff.

Reply from Tamara Simmons, Home Manager at The Willows Nursing Home

Thank you so much for taking the time to review us. Your mother-in-law was a lovely lady and we were all very fond of her. Thank you for allowing us to take care of her; the pleasure was ours.

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Review from Amanda D (Daughter of Resident) published on 26 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Willows Nursing Home provides a clean, warm, comfortable and safe environment for all residents. The staff are very caring.

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Review from L B (Daughter of Resident) published on 9 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were extremely lucky to secure a place for Mum shortly after she was discharged from the hospital and two weeks before the first lockdown. Communication during this time was facilitated through newsletters, Zoom calls, outdoor meetings, phone calls and the family newspaper, which was fantastic. When
we were able to meet, Mum was always well-dressed and looked well cared for. We felt that Mum's health and welfare were prioritised and that she was always treated with dignity and respect - as were we as family members.

Reply from Tamara Simmons, Home Manager at The Willows Nursing Home

Thank you so much for reviewing us and for your kind comments. It was a pleasure and a privilege to look after your mum.

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Review from Martyn B (Husband of Resident) published on 20 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care due to the excellent qualified and unqualified staff. Very caring environment, and excellent communication between nursing, sisters, (RGNs), myself and the resident. I am fully qualified to make this assessment as a retired GP of 35 years in the locality and having been involved with
three other nursing homes in the area. The standard of care continued until my wife died on 25/9/22 - 10/10.

Reply from Tamara Simmons, Home Manager at The Willows Nursing Home

Thank you so much for taking the time to review us in what must be a difficult time for you. I really appreciate your kind comments and I will gladly share it with The Willows team.

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Review from H S (Stepdaughter of Resident) published on 6 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with the care at The Willows. Everyone is very kind, and our relative is very settled and happy. He really enjoys the activities such as therapy ad the craft sessions, and the singing during the service with the Chaplin. There is a very kind and calm atmosphere at the home, and we
always feel so welcome.

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Review from Peter B (Partner of Resident) published on 1 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The quiet, calm dignity of the facility and the staff were ideal for end-of-life, palliative care.

Reply from Tamara Simmons, Home Manager at The Willows Nursing Home

Thank you for taking the time to review us when it must be a difficult time for you. We are so pleased that we were able to meet your loved one's needs but also able to support you. I appreciate your feedback and will share it with the rest of the team.

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Review from Amanda A (Daughter of Resident) published on 31 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am fairly confident that my late mother was the longest-serving resident of The Willows. She remained there for over eleven years. She was often referred to as one of the family, that was aided by staff who were there on the day she moved in and were still there on the day she died. Warmth, attentiveness
and continuity of care are displayed constantly. I know my mother felt the tender care around her when her senses allowed for little else. I could not endorse this care home more highly.

Reply from Tamara Simmons, Home Manager at The Willows Nursing Home

Thank you so much for your very kind comments and I can confirm that your mother was the longest-serving resident and was considered to be part of our family. All the staff got to know her very well and were able to anticipate her needs. We really appreciate you taking the time to review us.

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Review from Hilary S (Daughter of Resident) published on 4 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been cared for in The Willows Nursing Home for five years. She is very settled and happy in The Willows. The nursing care is excellent and the carers are wonderful with her. She has dignity at all times and all her needs are met. The staff keep me informed on a daily basis. She was moved
into the dementia side of the nursing home which has also been very successful.

Reply from Tamara Simmons, Home Manager at The Willows Nursing Home

Thank you so much for your review and your kind comments which I will share with the team. It’s a pleasure to care for your Mum.

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Review from Cira H (Daughter of Resident) published on 30 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There are no words to describe the staff and management. They are absolutely amazing, human caring, friendly, wonderful and I can keep on going here. Mum has dementia but I know that even though she is in her own little world most of the time, she feels very happy in The Willows. She is in a safe place
and well looked after. She also loves the food! My eternal gratitude goes to all of you! Thanks.

Reply from Tamara Simmons, Home Manager at The Willows Nursing Home

Thank you so much for your kind review. It’s a pleasure to care for your mum and we are so pleased that your mum is happy at The Willows.

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Review from Chris C (Son of Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of the staff and management at The Willows. They are caring, compassionate and lovely people to speak with.

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Current Review Score: 9.7 (9.691)

Overview of Review Score

The Review Score of 9.7 (9.691) out of 10 for The Willows Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.691 for The Willows Nursing Home is calculated as follows: ( (258 Excellents x 5) + (86 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 356 Ratings = 4.691

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Willows Nursing Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 May 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (9)

Meet the Team (1)

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Tamara Simmons

Job Title: Home Manager

Joined: 2025

Tamara Simmons is the dedicated Home Manager at MHA The Willows and will be celebrating 11 years in the role this September. A qualified nurse since 1986, Tamara began her career in the NHS, specialising in the care of older people, before moving into the private sector in 1996 to continue her passion for elderly care in residential settings.


With decades of experience behind her, Tamara remains focused on delivering high-quality care that enables residents to live active, fulfilling lives. Her leadership style is hands-on and person-centred, and she values the importance of getting to know each resident individually.


One of Tamara’s favourite parts of the day is spending time with residents—whether that’s through one-to-one conversations or joining in with activities whenever she can. Under her guidance, The Willows continues to provide a warm, supportive environment where both residents and staff can thrive.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Willows Nursing Home to verify any information. View our terms and conditions. The Willows Nursing Home has an Enhanced Service - more info.