Preston Glades Care Home

196 Miller Road, Ribbleton, Preston PR2 6NH
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8.9 85 Reviews
  • Preston Glades Care Home, Preston
Recently refurbished Preston Glades Care Home, set in the heart of Preston, offers residential, nursing, dementia, respite and day care within a supportive, welcoming shared home community.

As national dementia-friendly business award winners, the team at Preston Glades are proud to provide high quality care for people with a wide range of needs. The Home Manager brings a wealth of experience in dementia care, and the home is continuously looking for ways to bring the latest research into everything they do. They understand that moving in marks an important new chapter and take time to ensure everyone feels seen, heard and valued from the start of their journey into care. Personalised care plans and meaningful daily experiences help residents continue enjoying the things they love, as well as setting new goals and aspirations.

Daily life is shaped by an experienced care team alongside the Wellbeing Lead, who organises baking, gardening, life story work and resident committee meetings so everyone has a voice. Close ties to local community groups and the home's minibus mean regular outings to parks, cafés, local attractions and further afield.

With beautiful bedrooms, lovely gardens and outdoor spaces, a fully equipped salon and nutritious home-cooked meals, Preston Glades Care Home is a place where relationships, connection and meaningful moments truly matter.
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Care Provided by Preston Glades Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1250 – £1250
  • Self-Funded Residential Dementia Care: £1340 – £1340
  • Self-Funded Nursing Care: £1650 – £1650
  • Self-Funded Nursing Dementia Care: £1760 – £1760
  • RESPITE Self-Funded Residential Care: £1250 – £1250
  • RESPITE Self-Funded Residential Dementia Care: £1340 – £1343
  • RESPITE Self-Funded Nursing Care: £1650 – £1650
  • RESPITE Self-Funded Nursing Dementia Care: £1760 – £1760

Please note that these fees are base guides and could be subject to top ups and general reviews.

The price(s) shown are provided by the care home. Contact Preston Glades Care Home for full pricing details and T&Cs.

Contact Preston Glades Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Preston Glades Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Tracey Yates (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025
  • Number of floors: 4

Room Information

  • Single Rooms (65)
  • Couples/Companion Rooms (0)

Parking

  • Preston Glades has it's own car park directly outside the home, accessible to the main entrance.

Preston Glades Care Home Reviews (85)

8.9

Preston Glades Care Home has a Review Score of 8.9 (8.932) out of 10, based on 11 reviews in the last 2 years.
Over all time Preston Glades Care Home has 85 reviews.

Overall Experience
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  • 20
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Date Published
  • 85
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  • 11
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Reviewer Connection to Preston Glades Care Home
  • 31
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Total of 85, showing 61-80
Review from Francis P (Son of Resident) published on 8 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff seem caring and have residents best interests as a priority. Home is always clean. Staff always helpful, informative and jolly.
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Review from M O (Son of Resident) published on 7 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Due to Covid-19, I have only had the opportunity to visit my mother three times over the last 12-months. During the visits, I have found the staff and facilities have been to a good standard.
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Review from K H (Niece of Resident) published on 7 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleasant, caring staff.
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Review from K Y (Daughter of Resident) published on 7 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found all staff to be very helpful.
The manager is very good.
Mum has always been well looked after with dignity.
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Review from Conor R (Grandson of Resident) published on 7 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The carers are really nice. My grandma loves her time here and the visits she gets from us. It's nice to know that she is cared for.
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Review from J R (Daughter of Resident) published on 7 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A welcoming approach from the staff.
Clean and comfortable conditions.
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Review from Stephen K (Friend of Resident) published on 4 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very nice place.
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Review from Beverley K (Friend of Resident) published on 4 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very clean and helpful people.
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Review from B N (Resident) published on 3 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have everything I need. Overall the staff are very friendly and attentive. Things are not perfect but then where is. I am settled here now and so is my husband. I am happy here and get on with the staff. If I have any worries, I can talk to them.
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Review from Gregory N (Son of Resident) published on 3 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very well trained and very caring. It's taken some time for Mum to settle but we are getting there.
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Review from Steven G (Son of Resident) published on 31 May 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly staff, always someone on hand to help with any enquiries. Place is clean and tidy but the rooms could do with a little attention.
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Review from G M (Brother of Resident) published on 24 May 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Because of Covid restrictions, have only been able to visit twice in last twelve months therefore I have only had a limited experience of Preston Glades Care Home. However, all contact I have had by telephone have been friendly and efficient.
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Review from Ian T (Son of Resident) published on 24 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed. Staf unfailingly friendly, caring and thoughtful.
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Review from Yvonne T (Wife of Resident) published on 14 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caring from all staff and management. Excellent, phoning Preston Glades is met with respect and helpful communication. Garden could do with a little help like more seating for outdoor visits.
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Review from Michael A (Resident) published on 9 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am having a great stay at Preston Glades Care Home. Staff, food, and cleaning are all excellent.
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Review from Geoffrey T (Son of Resident) published on 26 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father became a resident during Covid so I haven't been able to visit until today. I'm very happy that all guidelines were met and confident that my father's needs are being met and he has settled in well. Both the management and staff are always available by phone and keep me updated.
Reply from Kristen Fitzgerald, Marketing Assistant at Preston Glades Care HomeThank you, Geoffrey, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.
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Review from Susan H (Daughter of Resident) published on 26 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has moved into Preston Glades from hospital after a stroke. She has settled in really well. The staff have coped admirably under current Covid restrictions. Mum loves it here and has made friends. That as a daughter is all you can ask for. She is safe, well fed and looked after and more importantly
happy.
Reply from Kristen Fitzgerald, Marketing Assistant at Preston Glades Care HomeThank you, Susan, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Preston Glades Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from R F (Resident) published on 2 February 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Came to Preston Glades after an extended period of physical and mental illness in order to complete my rehabilitation, which included serious impact on mobility. Found a faculty establishing itself but with a well-founded, young, caring staff already in place. Staff who make any such establishment seem
to be in control and overcome inexperience with keenness and youth with friendliness, built around a firm core of practitioners.
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Review from Marion F (Friend of Resident) published on 4 December 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Under the current circumstances, it is very difficult to visit loved ones but we were made to feel very welcome and the staff couldn't do enough to help is have some time with our friend. Albeit in a safe manner, within the regulations. She was delighted to be able to see us and looked well and happy
in her surroundings and comfortable with the people looking after her.
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Review from Wendy E (Daughter of Resident) published on 23 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum initially went into Preston Glades for respite care for a fortnight. However, she settled in so well that we decided to extend this period and then to make her stay permanent. Mum received genuine care and compassion from all the staff that looked after her and we were fully informed about anything
affecting mum. Video calls were arranged by one of the carers to enable us to keep in contact with mum and during these calls the level of care provided was obvious. She would hold and stroke the carers hands throughout and emphasised how well she was being looked after. She was calm and settled and I was reassured that we had made the right choice for her. When mum required end of life care, the manager ensured our wishes for mum’s care were met. A dedicated one to one carer then looked after mum. They even arranged a birthday card to be sent to me with mum’s handprint which I will treasure. I am comforted mum spent the last months of her life cared for by such a dedicated team.
Reply from Kristen Fitzgerald, Marketing Assistant at Preston Glades Care HomeThank you, Wendy, for your kind comments about our care team. We appreciate you taking the time to leave feedback for Preston Glades Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectation and treated your Mum with dignity and the compassion she deserved during her time at our home. We hope that her time at Preston Glades did see some friendships flourish with both the care team and residents. Thank you again, take care.
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Current Review Score: 8.9 (8.932)

Review Score Change Log

Please note changes are only recorded per day, so if 2 or more changes occur in the same day, it will only show the result from all the changes, not an individual breakdown of all the changes

Overview of Review Score

The Review Score of 8.9 (8.932) out of 10 for Preston Glades Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.413 for Preston Glades Care Home is calculated as follows: ( (73 Excellents x 5) + (38 Goods x 4) + (10 Satisfactorys x 3) + (4 Poors x 2) + (1 Very Poors x 1) ) ÷ 126 Ratings = 4.413
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.519 Points relating to the number of positive Reviews for Preston Glades Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 = 3.75
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13. 10 Positive Reviews ÷ 13 = 0.769
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Louise

Louise Kay

Job Title: Home Manager Joined: 2024

Louise is a highly experienced Manager with over 16 years of experience. She has twice been involved in achieving outstanding in her previous homes. Louise brings a deep understanding of the sector, as well as valuable contacts at Lancashire County Council.


She is already a valued member of our Senior Leadership team and has worked in different roles for Each Other Care for the last five years, including most recently as our Quality and Compliance Manager.


Louise is aligned with our values, purpose and vision and knows us, and the company inside out. Louise is integral to delivering excellence at Preston Glades.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Preston Glades Care Home to verify any information. View our terms and conditions. Preston Glades Care Home has an Enhanced Service - more info.