What types of Care is Green Park Nursing Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Green Park Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Green Park Nursing Home to the centre of Warrington?

2.9 mile(s) as the crow flies, distance by road may be significantly further.

Green Park Nursing Home, Southwold Crescent, Great Sankey, Warrington, Cheshire WA5 3JS

Review from Michael D (Brother of Resident) published on 17 June 2025 Submitted via Postal Card • Report

Overall Experience

My brother who has complex dementia and learning difficulties became a resident of Green Park Nursing Home, Devonshire unit in December 2023. I cannot praise highly enough the day to day care and support provided to my brother by the exceptional dementia care team of nurses, carers, support, cleaning

and admin staff. All staff are extremely friendly, polite and helpful.

Reply from Lisa-Marie Hutchinson, Deputy Manager at Green Park Nursing Home

Thank you for your kind words, I will pass this on to the team on Devonshire. I am glad you are happy with the care provided to your brother, the staff pride themselves on the care they give.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Sharon S (Wife of Resident) published on 16 May 2025 Submitted via Website • Report

Overall Experience

My husband is in on highgrove and all I can say is all the staff are amazing, the go above and beyond to to make my visits amazing they are helpful nothing and I mean nothing is too much trouble for them...my husband's care is fantastic which has made the transition to here fabulous...both my son and

myself can't thank the home enough for making us so welcome...if we have a worry about anything we just speak to the staff and everything is sorted out immediately and I mean immediately..I love the home and highgrove so much can't thank Green Park enough foe excepting my husband ...thankyou very much

Reply from Lisa-Marie Hutchinson, Deputy Manager at Green Park Nursing Home

Thank you for taking the time to write such a lovely review. The Highgrove team are very dedicated to the care they deliver and will be delighted to hear that you are pleased with the care provided.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from R E (Daughter of Resident) published on 29 April 2025 Submitted via Website • Report

Overall Experience

Awful home. My dad has dementia. He was having falls nearly everyday. Medical assistance was not sourced until over 24 hours later even though my dad was on blood thinners. Censor may was never plugged in. And my dad was found in another residents bedroom in the middle of the night. Food was left on

table in my dad's room for hours. Not one carer checked that my dad was eating and drinking. My dad had a water infection all the time. Bedroom was not cleaned for 2 weeks. I had to ask the cleaner to clean it. We found my dad asleep on the bed with no bedding on. Lay on the plastic mattress . Over all an awful place

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from E H (Wife of Resident) published on 24 April 2025 Submitted via Postal Card • Report

Overall Experience

My husband has only been in Green Park for 5 months so far, but we as a family are very happy with the choice we made and the care he receives. All the staff are very caring, friendly + supportive and treat him with the dignity he deserves. Long may it continue.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Collette W (Wife of Resident) published on 22 April 2025 Submitted via Postal Card • Report

Overall Experience

Took a couple of days for my lovely husand to settle in but after that he was moved to the Sandringham ward. The staff are lovely, caring and friendly. Can't recommend them enough! I was very unhappy bout him going into a home, I just wanted him at home but it wasn't possible. I know now he is looked

after and it helps me emotionally and lifts my feeling of guilt about not being at home.

Reply from Lisa-Marie Hutchinson, Deputy Manager at Green Park Nursing Home

Thank you for taking the time to write such lovely words. The team on Sandringham are very fond of your lovely husband as well as yourself.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from N J (Son of Resident) published on 15 April 2025 Submitted via Postal Card • Report

Overall Experience

Throughout my mother's respite are, since November 2024, staff have always been caring & helpful, sometimes during difficult circumstances regarding my mother's behaviour. More recently my mother became widowed whilst still a resident, adding to difficulties, especially grieving, Staff here, particularly

the home manager were very supportive & accommodating to allow my mother to attend the funeral & also scattering of ashes.

Reply from Lisa-Marie Hutchinson, Deputy Manager at Green Park Nursing Home

Thank you for your lovely words. It has been a privilege to care for your mother at this difficult time for you both. The Team are especially fond of her.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Neil M (Son of Resident) published on 8 April 2025 Submitted via Website • Report

Overall Experience

My dad and step mum were placed into Green Park July 2024, the level of care that they receive is excellent. The cleanliness of the home is great and the staff are so compassionate and helpful towards my parents and my family. The duty manager is always available to help with anything and is always

about the units. Thank you to all the staff for looking after dad

Reply from Lisa-Marie Hutchinson, Deputy Manager at Green Park Nursing Home

Thank you for your kind words, our team are proud to look after your Dad and Stepmum. As a team we are extremely happy you are pleased with the care they are receiving. I will pass this on to the care team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from David C (Son of Resident) published on 19 August 2024 Submitted via Postal Card • Report

Overall Experience

Mum has always been well looked after since moving to Green Park. She is always up and dressed, fed and watered with her room always clean and tidy. The staff do an amazing job looking after everyone's loved ones and always speak in a well-mannered way. If I had one small negative it is the rooms are

a little dated and could do with being redecorated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Julie R (Daughter of Resident) published on 5 August 2024 Submitted via Website • Report

Overall Experience

Our father was placed on the Kensington Unit, after a spell in hospital, it was our first time even visiting the care home.
I can honestly say from the office staff on arrival to each and every one of the staff I can't praise them enough, the care Dad gets daily from all carers and nursing staff is

nothing but outstanding, he's happy settled, even though we've nearly lost him a few times due to illness, I honestly believe the care he had is what's pulled him through, the activity team, domestics, laundry, and management are always there to answer any questions, they have such respect for everyone they're caring for, they also make families welcome, excellent home and care, I've also made some lovely friends here, thank you for giving me the peace of mind that Dad's well looked after.

Reply from Laura McLeod, Home Manager at Green Park Nursing Home

Thank you so much for taking the time to write that fantastic review. It means so much to the team. We are lucky to have such lovely residents and families like your dad and you. It makes caring for everyone a pleasure. Best wishes

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from J Y (Friend of Resident) published on 30 July 2024 Submitted via Website • Report

Overall Experience

I felt the time was right to put a friend with dementia in a home. I looked at reviews and happened to look round as they were opening a new unit so had spaces.
She was not herself when she arrived and we had struggled to get her washed and changed to eat or drink.
I left it 2 weeks to let her settle

and I am so glad I did.
She is clean, changed, hair washed, nail polish on... nowhere near the shadow of herself I took in who spent her days crying and no interest in anything. She was watching TV for the first time in ages and very articulate.
Thank you to the staff for not only making it easier for us, but for doing an amazing job!
I had wondered if I was doing the right thing.

Reply from Laura McLeod, Home Manager at Green Park Nursing Home

Thank you for taking the time to write this very honest and complimentary review. I am pleased that the team here have helped your friend find purpose and be herself again. This can take time as residents get to know and trust us and we get to know what suits them best, what they like and dislike. I have passed your review on to the team and very much appreciate your kind words. Best wishes

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Andrew M (Son of Resident) published on 2 July 2024 Submitted via Website • Report

Overall Experience

To put it simply, without this facility and all its wonderful staff my mum's quality of life would awful.
There's not enough words to praise the quality of care given every day to all the residents, from the moment they wake up to the moment they go to bed nothing is too much trouble.
Quite simply

outstanding.

Reply from Laura McLeod, Home Manager at Green Park Nursing Home

Thank you for taking the time to write such a wonderful review. The team are delighted! Your mum is such a joy to care for. Everyone loves her. Best wishes

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Donna H (Daughter of Resident) published on 20 June 2024 Submitted via Website • Report

Overall Experience

Mum had been in residential care at a previous home, and the care was awful. Since being at Green Park, Mum has improved immensely. The care is amazing, she is looked after so well. I cannot fault the Deputy Manager and her team for their efforts to make sure Mum is looked after.

Reply from Laura McLeod, Home Manager at Green Park Nursing Home

Thank you for taking the time to write this lovely review. The team really do appreciate this feedback. The deputy manager has a hands on approach, ensuring we have the right equipment and knowledge to provide amazing care, to each of our residents. It is fantastic to see how residents like your Mum, improve when they come to Green Park. It makes our job so rewarding. Thank you. Best wishes.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Gary B (Son of Resident) published on 12 June 2024 Submitted via Postal Card • Report

Overall Experience

The care my dad has received since moving into Green Park in July 2023 has been excellent.
Each and every member of staff demonstrates a caring and personal approach to my dad and all of the family members who come to visit... Thank you.

Reply from Laura McLeod, Home Manager at Green Park Nursing Home

Thank you for that wonderful review. The Green Park team really appreciates you taking time to do that. It is an absolute pleasure and an honour, to care for your father. Best wishes

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from E B (Wife of Resident) published on 10 June 2024 Submitted via Postal Card • Report

Overall Experience

We as a family are very happy with Green park, my husband is being well cared for, treated with respect, the bedroom is always beautiful and clean.
The food provided is very good, enjoyed very much by my husband, the staff are all helpful and caring.

Reply from Laura McLeod, Home Manager at Green Park Nursing Home

Thank you for your lovely review. I have passed your comments on to the teams and they are thrilled you took the time to recognise the hard work they all put in. Best wishes

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from S B (Daughter-in-law of Resident) published on 17 May 2024 Submitted via Website • Report

Overall Experience

My father-in-law has been cared for at Green Park since July 2023. I have been really encouraged to see the level of care that he receives, it is clear to see that he is well looked after from the cleanliness of his room and surroundings to the compassionate way he is treated by the staff. This has

really helped to give peace of mind to all the family that the decision made to put him in care was the right one.

Reply from Laura McLeod, Home Manager at Green Park Nursing Home

Thank you for your lovely review. Taking the decision for someone to move into care is one of the hardest things a family ever has to do. Your review will help those who are going through that. At Green Park we strive to take away the worries that come with that move, to allow family and friends to become family and friends again. Thank you for taking the time to write, we appreciate it. Best wishes.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Michael F (Son of Resident) assisted by family/friend published on 15 May 2024 Submitted via Postal Card • Report

Overall Experience

My mum's condition has worsened considerably recently, however, the help and support from the staff have been fantastic.

Reply from Laura McLeod, Home Manager at Green Park Nursing Home

Dear family. Thank you for your review. Thank you for allowing us to be part of that precious time with you and your family. We will always be here to support you. Best wishes from the team at Green Park.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from M T (Wife of Resident) published on 14 May 2024 Submitted via Website • Report

Overall Experience

I feel I need to write an honest review of the unit my husband is on Kensington Unit it’s a very challenging dementia unit the nursing staff work to a very high standard of care and are always professional in their manner and managed the unit well. The care staff are fantastic in dealing with residents

they are kind and treat them with respect at all times I would also like to mention the activities team who are enthusiastic and work extremely hard and engage with the residents really well bringing music days and creativity activities which meet all the residents needs. I also have to say that the kitchen staff laundry staff and domestic and maintenance people are always extremely good and happy to help in any way they can. As for the manager and deputy manager they are always out and about on the different units always approachable to speak to about anything that may need addressing and will always get back to you to answer your questions he gets excellent care and attention.

Reply from Laura McLeod, Home Manager at Green Park Nursing Home

Thank you for your honest review and support! The whole team work hard here to bring families together to have meaningful moments and make happy memories. Thank you for your support and thank you for your continuous feedback in the home. We continue to listen to improve and will pass your compliments and encouraging words on to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from J S (Daughter of Resident) published on 3 May 2024 Submitted via Website • Report

Overall Experience

My lovely mum passed away in January. I had to send this review to share our experience as the dignity and respect that was given to her daily and at her end of life was above and beyond. As a family, we would like to thank all the staff, especially management for their professionalism, empathy, and

care they provided for all of us during and after this very difficult and sad time. The management encouraged feedback regularly both good and areas of improvement, acted upon this, followed up with relatives and residents, and consistently provided a caring, loving, family environment to all of the residents, their families, and their staff. Management, nurses, carers, kitchen, domestic, maintenance, and activity workers showed care, comfort, and kindness to my mum and my dad who visited daily and we as a family are thrilled to hear that Greenpark Nursing Home will be “The forever home” dedicated to nursing for Dementia residents.” Thank you all for being part of our journey.

Reply from Laura McLeod, Home Manager at Green Park Nursing Home

Thank you so much for your review. We do miss seeing you all every day! It is always a privilege to be part of that journey with families. Always an honour to be trusted and to support you all as it nears the end. We, the team at Green Park, are excited about becoming that Specialist 'Forever Home' for those living with dementia. Your review has been shared here and not a dry eye in the house. Thank you. Come and see us again soon.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from J D (Daughter of Resident) published on 18 April 2024 Submitted via Website • Report

Overall Experience

First off there are some lovely carers here and the activity girls are amazing. However, this is overshadowed by the appalling management at this facility. Firstly my mother was moved to a different unit and the way the move was handled by management was disrespectful, to say the least. In the following

months we have been ignored by management regarding care concerns. The icing on the cake was a resident meeting where we were basically informed that my mum and the majority of residents in Balmoral were being evicted. There were numerous discrepancies in the reasons why but basically it was a business decision. The way this has been handled is cold, callous and completely disrespectful and residents have not been treated with the dignity a respect that they deserve. Thankfully we managed to find an alternative facility and in all honesty cannot believe the difference. Management needs to learn a thing or two about professionalism within the care sector and basic human decency.

Reply from Geoff Edwards, Operations Director at Green Park Nursing Home

Dear JD, thank you for taking the time to leave us a review. Moving to a new placement ensures the best continuation of appropriate care, we completely understand that unexpected change can be upsetting and disappointing. Due to insufficient demand for our general nursing beds, coupled with an increasing demand across Warrington for specialist dementia nursing beds, and following detailed engagement with local commissioners about market requirements, Orchard Care Homes made the decision to re-consider the service provision on the Balmoral community at Green Park. We work closely with local commissioners and social workers to ensure that the right placement, offering the most suitable care for each individual, has been found. If you would like to have a conversation with me directly, please let a member of the Green Park team know to share your details and I will be happy to arrange a meeting with you. Geoff Edwards Director of Operations.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from A T (Daughter of Resident) published on 18 April 2024 Submitted via Website • Report

Overall Experience

If I could give 0 stars I would. Appalling leadership and management from the home manager and deputy. Complaints are not addressed or actioned, care standards are at times beyond poor. Only a couple of carers actually show they care. The kitchen/dining area is dirty. Lack of basic equipment, hand towels

etc. Food plain, boring, unappetising and never enough sent. Avoid this home in my opinion.

Reply from Geoff Edwards, Operations Director at Green Park Nursing Home

Dear AT, we are sorry that you are disappointed in our decision to close the Balmoral community at Green Park and that you feel our standards were lower than we would expect. Thank you for bringing this to our attention. We will feedback to the team and ensure any remedial action that is required is taken.