Barchester Westvale House Care Home

Sarah is a qualified nurse and has 25 years’ experience working in hospitals and managing care homes, and has turned around many into good CQC. Sarah expects high standards of care and wants to make Westvale emphasise CARE in care homes.

Personally, Sarah loves dogs, chocolate and holidays with her husband.

Heather has 15 years of experience working in social care. She is a qualified nurse and holds a degree in leadership and management in health and social care with a Master's in adult nursing from the University of Central Lancashire. Her specialism is in geriatrics. Heather aims to provide the best possible person-centred care and help build a homely, thriving culture in Westvale.

On a personal level, Heather likes Cats, Reeces chocolate and books.

Hi, my name is Denise and I joined Westvale House as Home Administrator in August 2023.

It is my role to support the General Manager by maintaining the administration and financial systems within the home. I enjoy working as part of a company that values and is dedicated to its residents and their care. Every day is different from the last, and there's always something to look forward to.

You will always receive a warm welcome here at Westvale House - please come along and visit us, either to take a tour or to attend one of our events.

Hi, my name is Lesley and I'm Head Chef here at Westvale House.

I started working here in 2023, and absolutely love my job. My passion is cooking and baking, and trying new ideas, so I love that I get to explore and create new menus. Every day is different, and exploring the likes and wants of residents' food choices makes it so exciting. There's not a request we haven't had!

Outside of work, I love to walk my Boxer dog Cooper. I also like to read, going to darts and rugby tournaments, and visiting my children and grandchildren who live over in Ireland.

Hi, I'm Clement, and I'm a Nurse here at Westvale House. I started here as a Care Home Assistant Practitioner in September 2022, and have since qualified and worked my way up to Nurse.

My role is to ensure all of our residents feel safe, secure and loved and that their families feel content in the knowledge their loved ones are being well cared for. As a team, we ensure we maintain a professional, relaxed and friendly environment, and we work hard to promote a homely atmosphere. I love working at Westvale House.

Hi, I’m Aimee and I am the Activities Co-ordinator here at Westvale House.

My role is to support Residents well-being, to provide enriching and meaningful activities and promote independence and social engagement.

I joined the team in April 2025 and by far the best part of the role is getting to know our Residents and their families. They have many stories to share and understanding their individual needs enables me to plan and deliver a tailored activities program that captures and includes everyone in the home.

Prior to joining Westvale I worked in Forensic Mental Health and prior as a Community Support Worker and feel that along with my NVQ Level 3 in Adult Social Care, I bring a wealth of knowledge and expertise not only to my role but to contribute to the Barchester whole home approach.

Outside of work, I enjoy regular trips to the cinema with my Fiancée, we adore our six cats and have plenty of cuddles and when time allows we get out and about for long walks.

Hi, I'm Pam and I am Head Housekeeper here at Westvale House.

I have worked at Westvale for a number of years and then took the position as Head Housekeeper in 2021. Me and my team strive to keep the home looking its best, and ensure residents' rooms are always clean and tidy. I work hard to make sure our home always meets Barchester's high standards and create a warm and friendly atmosphere for residents, families, team and visitors.

Outside of work I love spending time with my two horses and enjoying downtime with my family.

Hello, my name is Joy and I am a Senior Care Assistant at Westvale House.

I have worked here at Westvale House for the past 19 years and I have seen many changes, but what always remains the same is the level of high standard care which we deliver as a home to all our residents and the friendliness of the staff. I really do feel honoured to work here at Westvale House for Barchester.
Please visit us and see for yourself.

Outside work I enjoy shopping and dining out with friends and family and always ready for a sing-a-long at the karaoke.

Hi, I'm Jayne, and I am the Administration Assistant here at Westvale House.

I joined the team in January 2025 and I am the first person you will see when you walk into the home – you will always receive a warm and friendly welcome!

I support the front of house team in everyday admin tasks, reception duties, meeting and greeting family members, visitors, and professionals as they enter the building.

Outside of work I enjoy socialising with my friends, visiting coffee shop hotspots and dog walking.

I enjoy being part of the wonderful staff team at Westvale House and look forward to meeting you all when you visit.