It's in a wonderful location and the home looks great, tidy, well-organised.J M(Friend of Resident/Service User)
Each and every member of staff treated Mum with amazing respect and dignityJ D(Daughter of Resident/Service User)
It's in a wonderful location and the home looks great, tidy, well-organised.J M(Friend of Resident/Service User)
Each and every member of staff treated Mum with amazing respect and dignityJ D(Daughter of Resident/Service User)
Westvale House is situated within the Sankey Valley Park area of Warrington in Cheshire. It is a purpose-built care home for older people that require residential and general nursing care. In addition they provide end of life/ palliative care and care for young people with physical disabilities. The home is set in beautifully landscaped gardens with outdoor seating and easy access from all downstairs lounges.
A team of highly qualified...
Care Provided by Barchester Westvale House Care Home
Primary Care Categories
- Older Person Care
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- For a maximum of 61 Service Users
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Self-Funded Residential Care: from £1,120
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
Contact Barchester Westvale House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group/Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Sarah Jones (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2026
- Number of floors: 2
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (2)
Barchester Westvale House Care Home Reviews (92)
Barchester Westvale House Care Home has a Review Score of 9.5 (9.533) out of 10, based on 27 reviews in the last 2 years.
Over all time Barchester Westvale House Care Home has 92 reviews.
My wife has been a resident for 8 months and I have no complaints about Barchester Westvale House Care Home.
His room was adequate but could have been cleaner. However, overall, the staff were really good and kind to dad and gave him the best care they could.
The care received was very good and carers were all respectful and caring towards her.
I have only praise and thanks for the team that took care of my dear mum.
I would highly recommend to anyone.
The only comment I can make is that there was never enough staff. The staff there worked so hard to look after the residents and the main nurse on the upstairs floor was excellent at her job, nothing was too much trouble.
They do not do enough activities for the bed-bound patients that are aware of being bored.
Patients are left too long to be changed etc i.e Staff shortages.
My sister is happy here but does get depressed with the lack of activities etc.
You need to employ people just for activities.
Thank you for your review, I am sorry to hear your experience of Westvale is not as we would have wanted. Westvale continuously reviews its staffing in relation to dependency of our residents, currently Westvale is one of the highest staffed homes in the area. We have had a gap in our activities,...
I feel happy and secure here. The staff are friendly and make me feel at home.
My mum passed away in august this year at Westvale House. She and all my family cannot thank the staff enough. She died with dignity and peacefully.The care she received was amazing, the staff all care. Always smiling staff, helpful in any way they could.
Nice, clean friendly home but it is understaffed, not enough carers. Do not get me washed and dressed before 11.30 because there are not enough carers. My activities get cancelled, very little activities on offer. No outings on offer. Would be a marvellous care home if more caregiving and activities people.
My care during this period has been very good. During October my son was away on holiday and the staff have ensured that I have not gone without any of the things he would do for me.
The whole atmosphere of the place is warm and inviting, the staff are very friendly. I find it difficult to nominate 1 person for 'employee of the month' as the ones who I meet via my mum are all brilliant.
I have 5 brothers and lots of nieces who visit mum regularly and they would all agree with my comments.
If I have any concerns/ queries I can always go to the office to speak to someone. They always have time to put my mind at ease.The carers I have seen always make a point of smiling, speaking and sometimes 'playing' with the less able residents.
We recently had a party at Westvale to celebrate mums 86th birthday. The chef made a tasty buffet and the activities worker arranged for entertainment and balloons etc.
I would highly recommend Westvale !!
Westvale cared for my aunt for six years. Care was excellent and very high standards in all aspects. Delighted with how happy she was there. It gave me great peace of mind.
I would like to say thank you to the care staff at Westvale for supporting our family and helping us through the recent loss of our father, they were very kind and although our fathers stay was short we think this was a very relaxed and pleasant home. In these situations there is never a perfect place but we all appreciated Westvale at our time of need. We would recommend this care home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 February 2024- Caring Good
- Effective Good
- Responsive Good
- Safe Requires improvement
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (16) & Events (0)
- Posted: Tuesday 03 Jun 2025Our lounge turned into a mini dancefloor as we welcomed a duo of Bollywood dancers to Westvale House. The energy was infectious as everyone was immersed in the traditional dance...
- Posted: Tuesday 03 Jun 2025We were delighted to welcome Tina Wells Sax to Westvale House for an afternoon of musical entertainment. Residents and family members gathered in the lounge to enjoy a unique performance...
- Posted: Tuesday 03 Jun 2025Residents and staff came together to raise a toast to all our amazing nurses on International Nurses Day. Drinks were flowing as we enjoyed fruity cocktails to coincide with World...
There are no upcoming events for Barchester Westvale House Care Home.
Awards / Recognitions (15)
- Recipient: Barchester Healthcare LtdDate: Tuesday 09 Jun 2026
- Recipient: Barchester Healthcare LtdDate: Tuesday 09 Jun 2026
- Recipient: Barchester Healthcare LtdDate: Wednesday 15 Apr 2026
Meet the Team (7)
Sarah is a qualified nurse and has 25 years’ experience working in hospitals and managing care homes, and has turned around many into good CQC. Sarah expects high standards of care and wants to make Westvale emphasise CARE in care homes.
Personally, Sarah loves dogs, chocolate and holidays with her husband.
Heather has 15 years of experience working in social care. She is a qualified nurse and holds a degree in leadership and management in health and social care with a Master's in adult nursing from the University of Central Lancashire. Her specialism is in geriatrics. Heather aims to provide the best possible person-centred care and help build a homely, thriving culture in Westvale.
On a personal level, Heather likes Cats, Reeces chocolate and books.
Hi, my name is Lesley and I'm Head Chef here at Westvale House.
I started working here in 2023, and absolutely love my job. My passion is cooking and baking, and trying new ideas, so I love that I get to explore and create new menus. Every day is different, and exploring the likes and wants of residents' food choices makes it so exciting. There's not a request we haven't had!
Outside of work, I love to walk my Boxer dog Cooper. I also like to read, going to darts and rugby tournaments, and visiting my children and grandchildren who live over in Ireland.
Hi, I'm Clement, and I'm a Nurse here at Westvale House. I started here as a Care Home Assistant Practitioner in September 2022, and have since qualified and worked my way up to Nurse.
My role is to ensure all of our residents feel safe, secure and loved and that their families feel content in the knowledge their loved ones are being well cared for. As a team, we ensure we maintain a professional, relaxed and friendly environment, and we work hard to promote a homely atmosphere. I love working at Westvale House.
Hi, I'm Pam and I am Head Housekeeper here at Westvale House.
I have worked at Westvale for a number of years and then took the position as Head Housekeeper in 2021. Me and my team strive to keep the home looking its best, and ensure residents' rooms are always clean and tidy. I work hard to make sure our home always meets Barchester's high standards and create a warm and friendly atmosphere for residents, families, team and visitors.
Outside of work I love spending time with my two horses and enjoying downtime with my family.
Hello, my name is Joy and I am a Senior Care Assistant at Westvale House.
I have worked here at Westvale House for the past 19 years and I have seen many changes, but what always remains the same is the level of high standard care which we deliver as a home to all our residents and the friendliness of the staff. I really do feel honoured to work here at Westvale House for Barchester.Please visit us and see for yourself.
Outside work I enjoy shopping and dining out with friends and family and always ready for a sing-a-long at the karaoke.
Hi, I'm Jayne, and I am the Administration Assistant here at Westvale House.
I joined the team in January 2025 and I am the first person you will see when you walk into the home – you will always receive a warm and friendly welcome!
I support the front of house team in everyday admin tasks, reception duties, meeting and greeting family members, visitors, and professionals as they enter the building.
Outside of work I enjoy socialising with my friends, visiting coffee shop hotspots and dog walking.
I enjoy being part of the wonderful staff team at Westvale House and look forward to meeting you all when you visit.
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