What types of Care is Millbrow Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Millbrow Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Millbrow Care Home to the centre of Widnes?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Millbrow Care Home, Millbrow, Widnes, Cheshire WA8 6QT

Review from D B (Friend of Resident) published on 6 July 2017 Submitted via Postal Card • Report

Overall Experience

I visited two friends - one who is a bedridden stroke victim and was very pleased to see how she was being taken care of. A homely, clean, bright room with clean bed linen. Just wish the staff had popped in more often than they did. As the patient is unable to press the buzzer if needs something. The

staff were very attentive friendly and welcoming. The second friend was in the sitting room and was being taken well care of was nicely dressed in clean clothes - also saw a lady I used to work with some years ago. She was also a stroke victim but could sit in the lounge in the chair. She said she likes it there.

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Review from J R (Brother of Resident) published on 21 June 2017 Submitted via Postal Card • Report

Overall Experience

I have always found all the staff very accommodating and friendly and always willing to help in any situations.

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Review from Jonathan K (Grandson of Resident) published on 19 June 2017 Submitted via Postal Card • Report

Overall Experience

The home is not the most up to date but in terms of care it is second to none. The staff are very friendly and always look to go the extra mile for you.
Considering the job they do on a daily basis and what they have to do with the condition my nan is currently in, they all keep professional but down

to earth and make us feel safe knowing my nan is here.
Credit to the staff.

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Review from Maureen C (Stepdaughter of Resident) published on 7 October 2016 Submitted via Website • Report

Overall Experience

I'm very happy with the quality of care that yourselves are providing at the home, as every time I visit the home, it has a happy and cheerful atmosphere. The carers are fantastic and the activities that everyone can participate in are wonderful. If I had one problem, it would be I never seem to see

a manager present. The numerous times I've wanted to talk to the manager she is never there but overall a lovely home .

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Review from Angela C (Daughter-in-law of Resident) published on 1 August 2016 Submitted via Website • Report

Overall Experience

Having had initial reservations about the home when looking for somewhere for my mother and father-in-law to be cared for, I must say that my opinion has completely changed. The staff are amazing and do a wonderful job looking after and interacting with the residents. The home itself has a more welcoming

feeling since its recent re-decoration and improvements to outdoor facilities. Daily activities are organised and available for residents to join in with.

Possible suggestions for improvement would be:

Better communications with ALL close relatives regarding changes, updates, events, etc. A simple notice board with this information would suffice as not all relatives can visit on a weekly basis or hear about meetings, etc.

Staffing levels to be monitored, particularly upstairs. I often feel my father-in-law looks unkempt. This is not a criticism of the staff as they are fantastic, however they are expected to do so much that there isn't always time to change his clothing, etc.

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Review from Pete B (Regular Volunteer) published on 26 July 2016 Submitted via Website • Report

Overall Experience

A very friendly home with a very welcoming atmosphere both by decoration and the staff.
The facilities seem excellent and the new garden pavilion area is fantastic for the residents.
Every time I have visited there are are activities going on which the residents seemed to enjoy taking part in.

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Review from James M (Son of Resident) published on 19 July 2016 Submitted via Postal Card • Report

Overall Experience

I have been visiting my mother in here for about ten years, calling at all times and in that time I have never found anything wrong or worrisome. On the contrary, the staff have always been very kind and cheerful. Baal epitomises these qualities and whilst my mother is in this care home being looked

after by all of the staff, my mind is at rest.

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Review from Andrew W (Stepson of Resident) published on 19 July 2016 Submitted via Postal Card • Report

Overall Experience

Positives:
-Overall more + veg than - veg.
-There is a lot of activities which my relative really benefits from.
-Staff seem caring and attentive.
-Home is always clean and tidy.

Less positives:
-My relative sometimes looks like he needs a shave.
-Sometimes his room smells of urine.
-Sometimes

I wonder when he last had a bath - this could/should be better.

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Review from Carol R (Daughter of Resident) published on 19 July 2016 Submitted via Postal Card • Report

Overall Experience

Much improvement in recent months, more staff and improved care.

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Review from Colin J (Friend of Resident) published on 12 July 2016 Submitted via Postal Card • Report

Overall Experience

My friends care is excellent. All staff are brilliant, friendly and helpful. Care home clean, facility good.

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Review from Joyce A (Resident) published on 12 July 2016 Submitted via Postal Card • Report

Overall Experience

I find the staff very helpful and caring.

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Review from Magraret H (Sister of Resident) published on 12 July 2016 Submitted via Postal Card • Report

Overall Experience

My sister has been in this home for several years and I have seen a huge improvement in the facilities ie. bedrooms, bathrooms, living and dining areas. The staff, from all levels are excellent and caring. Her family are happy that she has settled in and well looked after.

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Review from Edith P (Friend of Resident) published on 28 September 2015 Submitted via Website • Report

Overall Experience

I recently made a visit to Millbrow Care Home on a recommendation from a friend for a possible home for my mother. I was very unsure as i had heard of Millbrows colourful reputation, not good i thought. What a wonderful surprise and experience we had, we were greeted by a very pretty, pleasant and friendly

young lady who turned out to be the home manager. We were given a show round which we didn't expect and were told this is welcomed and shows the home in it's true colours, YES IT DID wonderful, friendly, clean and happy. Every question we asked was answered in a positive transparent manner.