
Each and every carer were superb, I could not fault them.A F(Cousin of Resident/Service User)

I am pleased with the way the staff are attentive to anybody's needs, and it is a very pleasantA S(Son of Resident/Service User)


Each and every carer were superb, I could not fault them.A F(Cousin of Resident/Service User)

I am pleased with the way the staff are attentive to anybody's needs, and it is a very pleasantA S(Son of Resident/Service User)


Old Gates is situated in the peaceful residential area of Feniscowles in Blackburn. It is a warm, welcoming purpose built care home with 90 beds, offering residential, nursing and nursing dementia care.
The home has a number of smaller, welcoming households with sitting rooms, space for Residents to pursue their hobbies and interests and lovely dining rooms.
The beautiful landscaped garden and patio is the perfect spot to spend time with friends...
Care Provided by Old Gates Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 90 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note: Fees exclude Funded Nursing Care. Please enquire with the home for full pricing list.
The price(s) shown are provided by the care home. Contact Old Gates Care Home for full pricing details and T&Cs.
Contact Old Gates Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- We Care Group
- Private Owned
Person in charge
- Helen Holden (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed with male-only unit(s)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2025
- Number of floors: 1
Room Information
- Single Rooms (90)
Visiting
- Completely wheelchair accessible to visitors. Doors are key coded for resident safety. Electronic sign in required for visitors.
Parking
- Parking available on site for visitors, staff parking is also available with separate car park.
Old Gates Care Home Reviews (72)
Old Gates Care Home has a Review Score of 9.3 (9.321) out of 10, based on 12 reviews in the last 2 years.
Over all time Old Gates Care Home has 72 reviews.
I highly recommend the nursing home. The care staff have gone the extra mile to ensure my mums needs are met both from a physical health, and a cultural perspective - thank you all.
Your thanks and ratings are very much appreciated. The team at Old Gates work so hard to ensure that residents are well cared for, safe and happy, they will be 'over the moon' with your review. Kind regards
The care my dad has received whilst here is excellent. All the staff including management are so lovely with him. This is so good for my mum too she is also very happy with the care he is getting which puts her mind at rest. It was dad's birthday last week and all the staff came to his room and sang Happy Birthday to him and also gave him a birthday cake. This was lovely too.
Thank you for taking the time to leave a review for Old Gates. Happiest of birthday to your dad and we are so glad we could celebrate with him. We appreciate your feedback and are delighted to hear you are happy with the care provided, our team will be so pleased to hear your kind words of recognition. Have a wonderful day and we hope to see you soon.
The food is great. Nice people.
Thank you very much for taking the time and trouble to write a review for Old Gates. It's great to know that our residents feel they can give the team 5 stars for all they do. Kind regards
It is a nice place. Food is good.
Wow! A five star review. Your ratings are very much appreciated by the team at Old Gates. Thank you.
Excellent facilities, excellent staff no complaints only highest recommendation.
Wow! Thank you for the excellent rating for Old Gates. We are thrilled you are pleased with the high level of care we provide our residents. The team will be delighted to hear your kind words. Have a wonderful day.
Helpful and caring staff. Very busy and work hard. Look after me very well, coped with my mental health state well. (Sorry for that) food is great! Staff are funny, can have a laugh with them. I wouldn't choose to live in a carehome, unfortunately I have no other choice at the moment. The staff are making my stay manageable and I thank them for that.
Thank you for your kind words about the team at Old Gates. They will be thrilled to hear your lovely words of recommendation. We appreciate your honest feedback about the home and are glad you have settled in well and are being looked after, and you are loving the food. Have a great day.
My auntie is happy with everything enjoys the food, loves to be social with every body is able to move around freely around the unit in her electric wheelchair. The unit is always very clean and smells lovely. The staff are friendly and no job is to small for them my auntie gets on well with everyone and is always laughing and chatting with someone. Very happy with everything.
Thank you very much for such a great review! We do appreciate both the feedback and the ratings given and will be sure to share this with the team! Kind regards
Old Gates staff are excellent and if you need any help they are only glad to help.
Thank you for your amazing review of Old Gates. We appreciate you taking the time to leave your feedback and are thrilled you have had a positive experience with our team. Have a lovely day.
Old Gates is a very good place and they look after people very well. The activity lady took us out and we had indoor and outdoor games.
Thank you for letting us know how well we are doing. We are so glad you are enjoying your time with us at Old Gates. Our team will be so happy to hear your kind words, especially our activities coordinator. Have a wonderful day.
Very good.
Thank you for taking the time to review Old Gates. We appreciate your feedback and would love to know how we can improve on our services and get to that 5 star rating.
Staff helpful and understanding.
Thank you for letting us know how we are doing. We appreciate your feedback and are thrilled you recognise how hard our team works. We hope to see you soon.
Very nice.
Thank you for taking the time to review Old Gates so highly. Have a lovely day.
The home I am in is very clean, good staff and the care and support is good, the staff are happy to help as much as they can.
Hello F, thank you for taking the time to review Old Gates in such a wonderful manner. We appreciate your feedback. Have a good day. Thank you.
The experience has been excellent, due to being in hospital then transferred here to Holly House, through the staff and seniors' support and help. I have some more independence again and they helped me get back on my feet again healthwise. Staff really friendly and helpful. Staff really easy going and no pressure, very patient. Going to really miss it here, going to be a wrench leaving as I have made a lot of friends with staff and service users.
Thank you for taking the time to review Old Gates so highly. We are so glad you have enjoyed your time with us and we are thrilled you have gained some of your independence back. Have a lovely day, thank you.
I arrived, having gone through a horrendous period in my life I was met with a loving and caring set of staff. This has given me the confidence to move forward with hope for the future. This was reinforced with continued support, kindness and affection from management and staff. I was treated like royalty. This is indicated by the plus (+) sign on the form below. How come I got so lucky! Cheers.
Thank you for taking the time to review Old Gates so highly. We are glad you have been receiving the high standard of care we strive to provide. Thank you
Very good, kind.
Thank you for taking the time to review Old Gates. Thank you for rating us so highly.
From the moment she arrived, the staff were so friendly and supportive both of Mum and family. Mum also seems happier and cleaner than the previous place, so very happy.
Thank you for taking the time to review our home. It is lovely to hear how happy your mum is at Old Gates. I will share your kind comments with all the team.
The care home has been very good to Mum; they treat her with dignity. I have no problems with them at all, plus she is still eating and drinking with their help.
Thank you for taking the time to review Old Gates Care Home. It is lovely to hear how well cared for your mum is and that she is always treated with dignity. I will share your kind comments with all the team.
I feel safe living here, which to me, is very important. I'm being introduced to things and activities etc, that I would never normally do or consider, and find myself enjoying them and asking about the next event. Staff are really helping me to improve my confidence and get around inside and outside of the home. I'm beginning to appreciate more the gardens here, and it's really starting to feel like home now.
Thank you for taking the time to submit a review. It is always lovely to receive such wonderful feedback from residents in the home. We are pleased to hear that you are enjoying the wide range of activities and events in the home and that you now feel at home. I will share your comments with the team.
I am pleased with the way the staff are attentive to anybody's needs, and it is a very pleasant atmosphere - always seems clean.
Thank you for taking the time to submit a review for Old Gates Care Home. It is always lovely to receive positive such positive feedback about the team and the home. I'll share your comments with all the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 March 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- 09 Apr 2025
We are so proud to announce Old Gates Care Home have won the IPC Champion Care Award for Quality Improvements & Innovation at this years Lancashire City Councils IPC Awards....
- 09 Apr 2025
Helen Holden our manager at old gates Care Home was awarded the Leadership of the Year Award at our internal Shining Star Awards in March. Each year we hold an...
There are no upcoming events for Old Gates Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Old Gates Care Home.
Accreditations
There are no accreditations posted yet for Old Gates Care Home.
Meet the Team (1)

Introducing Helen Holden Home Manager at Old Gates Care Home, Blackburn
Helen is an experienced home manager with over 25 years of experience in caring for the elderly. Helen has been the manager at Old Gates since 2019 and loves supporting and caring for residents in the home.
She uses her knowledge and experience to motivate her team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.
She enjoys working with her colleagues and being a relaxed and proactive manager who motivates others to be the best they can be. She also has a special interest in caring for those living with dementia.
When asked what she enjoys most about her role, Helen said:
“The best part of my job is the variety and knowing I am making a difference in someone’s life.”
Helen has 4 children, 2 stepsons and 11 grandchildren and regards bringing up her family alongside her career as her biggest achievement!
Outside of work Helen enjoys getting out into the fresh air and likes to travel and explore new places.
If you would like to find out more information about Old Gates Care Home, Helen has an ‘Open Door Policy’ and would be pleased to welcome you for an informal chat.
Frequently Asked Questions about Old Gates Care Home
What types of Care is Old Gates Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Old Gates Care Home have?
There are 90 Single Rooms.
What are the Facilities & Services at Old Gates Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Old Gates Care Home to the centre of Blackburn?
1.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Old Gates Care Home to verify any information. View our terms and conditions. Old Gates Care Home has an Enhanced Service -more info.