Holly Tree Lodge EMI Nursing Home

It took us a few attempts to find the correct home for my nan, Holly Tree being the third one. But she has settled in lovely. The worry we had previously has now lifted as we know she is being cared for by the lovely staff.

I would recommend Holly Tree Lodge!

Best wishes to you all.

Would recommend this care home to anyone.

It's the best home my husband has been in, the staff are very helpful and know what they are doing. He has had some bad times in other places and has been very unsettled which worried me and the family! I know now he is very settled and happy, I cannot thank all the staff for all their help and kindness they have given to my husband and my family. Thanks again.

Very welcoming friendly staff, very helpful.

The staff and manager were excellent. My brother seems very well looked after in the short space of time he's been there he has come on leaps and bounds.

I cannot fault all the members of staff at Holly Tree Lodge EMI Care Home. Nothing is too much trouble. My mum has made to feel welcome and is very much cared for, clean bedroom and excellent food. Excellent car/nursing home and would highly recommend to anyone needing care.

Fabulous staff, can't do enough for residents and families. The entertainment crew are absolutely amazing and do their utmost in difficult situations, well done ladies. You both go above and beyond to try and make Holly Tree Lodge EMI Care Home such a happy home.

The staff have been caring and supportive of both my father and family during his illness and passing. Management has been very supportive and a special thank you to the night staff and nurses for their helpfulness. A big thank you to the home.

It is an absolutely wonderful care home and really took care of my grandmother well, such a comfortable heartwarming atmosphere.

The care and treatment that my husband receives are excellent, his care is wonderful. Thank you to all the staff for your care for my husband.

I have been impressed with the staff, facilities and care provided at Holly Tree Lodge during a difficult time in the Covid epidemic. My enquiries have always been dealt with courteously and efficiently.

Mam has really settled here. I have every confidence that she is looked after. Mam can hit out at staff cause she is set in her ways, but the staff just take it, and if doesn't hit them, it's a bonus. This care home is Mam's forever home. You have to sign in at the front desk and are greeted by the very pleasant staff and let in through the key-coded door. All the staff great you with a smile.

My mum is suffering from mid-late-stage dementia. After a number of distressing experiences in other 'care' homes, we found Holly Tree Lodge EMI Care Home. (Thank goodness!) The care, understanding, support and compassion that they give to my mum is exceptional! We (me and my dad) also feel very welcome. I cannot thank them enough! Brilliant.

We have been very happy with the care my dad has had and think all the staff are wonderful people. The staff make my dad and us feel like part of a family.

Very happy with the care home and the care he's receiving. Can't comment on management, but seems nice enough. If we have a problem, the care staff act on it straight away. Very helpful. As for value for money, can't comment as still to be sorted.

From entering the building you are greeted with a smiling face. Safety is covered by signing in using a censored register, before being allowed into the dining area. All the staff are full of energy, pleasant and very professional. The entire social area is clean and tidy with plenty of seating for residents. The food is cooked on site and often has my stomach grumbling with the scent of it as it wafts through the sitting area. The ladies and gentlemen on the staff have patience in an abundance and it is often needed when residents are having a difficult day. I feel comfortable leaving my grandmother here after each visit, as I know she is very well taken care of. She is in clean and dry clothes when we visit, as are the other residents and if an accident is had, they are cleaned up in a private zone of the home, to help them keep their dignity. I cannot thank the staff enough for the level of care they provide.

The staff at Holly Tree Lodge go above and beyond to give the best care to the residents, maintaining their dignity and interacting with them at all times. I cannot praise them enough - even with the pressures all care services are contending with at the moment, all the staff here go above and beyond to provide a kind, caring environment for everyone. The food is good, home cooked and wholesome. Visitors are made welcome, and although rooms are simply decorated, they are exceptionally clean, and adding personal objects to make them feel more homely is actively encouraged, so residents can have familiar things around them. We as a family were shown the utmost care and concern during the period leading up to mums passing. People matter, and the people here really do work hard to give the best care possible.

The staff are all very good. If there was anything wrong, I had a call to let me know.