Highstone Mews Care Home

Highstone Road, Worsborough Common, Barnsley S70 4DX
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9.8 70 Reviews
  • Highstone Mews Care Home, Barnsley
Highstone Mews Care Home provides residents with a warm and welcoming living environment where they can enjoy a range of stimulating activities and pursue any existing interests or hobbies that they may have or learn new ones.

The home's dedicated activities coordinator organises a range of group activities that take place both indoors and in the home's gardens.

Highstone Mews Care Home is located in Barnsley and staff at the home work to get-to-know each resident as an individual and gain a good understanding of their personal care and support needs.

The home feature en-suite single rooms, has a TV and lounge area, lift access throughout and rooms with flat screen TV's, while residents can enjoy access to Wi-Fi if they desire.

Residents have access to the home's hair salon and a chiropodist regularly visits. Highstone Mews has strong links with the local community and children from nearby schools often participate in events at the home, such as Christmas and the Harvest Festival. The local vicar visits the home monthly and provides services to residents.
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Care Provided

Type of Service

    Nursing Home
  • For a maximum of 62 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Good to Know

Person in charge

  • Chloe Evans (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Separate EMI unit
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (62)

Highstone Mews Care Home Reviews (70)

9.8

Highstone Mews Care Home has a Review Score of 9.8 (9.848) out of 10, based on 19 reviews in the last 2 years.
Over all time Highstone Mews Care Home has 70 reviews.

Overall Experience
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Date Published
  • 70
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Reviewer Connection to Highstone Mews Care Home
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Review from Alison P (Daughter of Resident) published on 28 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
An amazing place with lovely caring staff.
I would not hesitate to recommend this home.
As soon as you walk in, you just know how caring and friendly the staff are.
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Review from W S (Son of Resident) published on 27 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has only been in a few days so don't think I can give a very good assessment, but as for the chat I've seen so far it seems a very good establishment with plenty of helpful staff. Hopefully what I have seen so far will continue.
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Review from Michael C (Son of Resident) published on 24 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
It’s something you never think that you will have to do, placing your Mum into care - but the comfort and reassurance I have since she has moved into Highstone is massive.
She is treated with dignity and care, is safe and secure, well-fed and receives great interaction from a caring team.
I highly
endorse this care home for dementia suffering elderly care.
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Review from Aud S (Daughter of Resident) published on 24 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is not just a nursing home, it's a family.
I can't thank all the team enough for looking after my mum.
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Review from M J (Friend of Resident) published on 17 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Every time we enter the building, we are met with a very warm, welcoming atmosphere. All the staff are very friendly and all past the time of day.
The rooms are very clean, although could do with decorating (but this is a little minor). The care the staff have given; has been very good.
Water is always
available, and tea is served throughout the day. Meals are very nice I have been told, apart from the fish on Friday's. Plenty of activities for the services users to join in with.
Overall, I think Highstane Mews is a well-managed home, and I would not have second thoughts to recommend the home to anyone needing this service.
Thank you for everything you have done for my friend.
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Review from A A (Son-in-law of Resident) published on 25 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very friendly and attentive. The atmosphere has a family feel about it, staff interact with residents as if they have known them years.
Treating them as a good friend. They are busy and nothing is too much trouble. Someone is always around to speak to. The management have made this home
outstanding in my eyes. The hard work and dedication is evident throughout.
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Review from Angela A (Mother of Resident) published on 25 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very friendly and welcoming. They are helpful and have settled my mum in very well both the managers are approachable and helpful.
The care home is clean and has no unpleasant smell of urine which assures me that all the residents are properly cared for. I was apprehensive at first, due
to past reports however, this care home has now been turned around completely. Fantastic.
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Review from Philip M (Resident) published on 22 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff all very good. Dignity always maintained. Meals, some good, some not so good. Good choice.
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Review from T C (Daughter of Resident) published on 21 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my parents had to go into Highstone Mews together, it was a difficult time for them and us, but staff went above their duties to help them settle. Mum and Dad were well cared for, we knew they were safe and anything they wanted they could have. We visited daily so we were there a lot. I can honestly
say all the staff including office staff, cleaners and managers had a genuine bond with both my parents and looked after them amazingly and they helped us as a family too when we found things difficult. Both my parents passed away in the home (which was our wish) and the care and dignity they received up until the end was first class. Thank you to you all, but especially senior carers and all the care staff.
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Review from Joan B (Wife of Resident) published on 17 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
In my experience, over the last 5 years, Highstone Mews has now become a very friendly and helpful home. The staff have all the training they need to ensure that all residents have a caring environment and are led by a good management.
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Review from Elizabeth H (Wife of Resident) published on 17 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband was brought to Highstone Mews for rehabilitation. Since being here he has been treated extremely well. He receives daily physio and is improving daily. The staff are all caring and respectful and treat him really well.
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Review from Christine A (Daughter of Resident) published on 30 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother has been in Highstone Mews for the past 4 years and since the new management came things have even improved more. All the staff are so helpful and I know I can contact them at any time day or night. I am very happy with my Mother's care and if there is a problem they always get in touch with
me.
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Review from Roy D (Husband of Resident) published on 26 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We moved my wife to this care home from another care home (very poor treatment)! Been very happy with my wife's care at this care home, well looked after and treated with dignity. We have to travel to see her but I think she is very well looked after here and all staff are very kind and considerate.
(Super staff) I feel it is as good as you can wish for.
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Review from J M (Daughter of Resident) published on 26 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have had considerable difficulty placing our Mum in a suitable care home but Highstone Mews was willing to admit her and their care, staff and general support has been fantastic, from admission onwards. Mum is now settled, had a full medication review and is coming along nicely. It is a pleasure
to visit the home, the welcome fabulous and the staff amazing!!
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Review from Margaret J (Resident) assisted by family/friend published on 24 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Never having been in a care home as a resident, I did not know what to expect. My impression was very favourable. The staff were very kind and understanding and I felt safe and cared for.
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Review from L A (Wife of Resident) published on 20 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always pleasant, always caring, always aware, friendly atmosphere. All is well with staff. Superb.
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Review from M B (Resident) published on 27 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Polite to everyone. Kind, pleasant, caring and made you feel at ease nothing is too much trouble.
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Review from K F (Daughter of Resident) published on 23 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came into Highstone Mews again for a long weekend. Whilst staying, staff noticed my mother wasn't well, they acted instantly getting her the care she needed. They kept me in the loop the whole time.
I am very grateful for what they did for my mother.
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Review from J R (Granddaughter of Resident) published on 11 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan stayed at Highstone Mews for a week, we never thought she would go in a home but she absolutely loved it, she said the rooms were nicely decorated and the staff always went that extra mile for her and the other residents. The meals were lovely. She is booked in again for a week.
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Review from Lewis I (Resident) published on 2 April 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I think it is alright. The staff are wonderful. I have only been in one room for a short stay.
Thank you.
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Current Review Score: 9.8 (9.848)

Overview of Review Score

The Review Score of 9.8 (9.848) out of 10 for Highstone Mews Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.848 for Highstone Mews Care Home is calculated as follows: ( (193 Excellents x 5) + (28 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 224 Ratings = 4.848
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Highstone Mews Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Apr 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (0)

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