Highstone Mews Care Home

Highstone Road, Worsborough Common, Barnsley S70 4DX
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9.8 70 Reviews
  • Highstone Mews Care Home, Barnsley
Highstone Mews Care Home provides residents with a warm and welcoming living environment where they can enjoy a range of stimulating activities and pursue any existing interests or hobbies that they may have or learn new ones.

The home's dedicated activities coordinator organises a range of group activities that take place both indoors and in the home's gardens.

Highstone Mews Care Home is located in Barnsley and staff at the home work to get-to-know each resident as an individual and gain a good understanding of their personal care and support needs.

The home feature en-suite single rooms, has a TV and lounge area, lift access throughout and rooms with flat screen TV's, while residents can enjoy access to Wi-Fi if they desire.

Residents have access to the home's hair salon and a chiropodist regularly visits. Highstone Mews has strong links with the local community and children from nearby schools often participate in events at the home, such as Christmas and the Harvest Festival. The local vicar visits the home monthly and provides services to residents.
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Care Provided

Type of Service

    Nursing Home
  • For a maximum of 62 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Good to Know

Person in charge

  • Chloe Evans (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Separate EMI unit
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (62)

Highstone Mews Care Home Reviews (70)

9.8

Highstone Mews Care Home has a Review Score of 9.8 (9.848) out of 10, based on 19 reviews in the last 2 years.
Over all time Highstone Mews Care Home has 70 reviews.

Overall Experience
  • 49
  • 18
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Date Published
  • 70
  • 5
  • 9
  • 19
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Reviewer Connection to Highstone Mews Care Home
  • 28
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Total of 70, showing 61-70
Review from Julie I (Wife of Resident) published on 2 April 2017 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
My husband has only been here a few days and he has been well cared for. The staff are very nice and so helpful and caring.
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Review from E W (Daughter of Resident) published on 16 February 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The establishment was clean, care given was to a high standard and my mother was happy. Her room was slightly furnished with enough space for her belongings and she could talk to staff on a 1:1 level when wished.
Although there were activities, she was not able to take part due to her condition so
staff came in to give her support when the family could not get in.
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Review from Evora B (Daughter of Resident) published on 15 February 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother was recuperating well and initially enjoying her time at this residence. Her illness meant she could not get out of bed and so staff helped as much as possible when my brothers and sisters were not around. They knew when she was not feeling right and talked to her directly with care levels
not available at other places.
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Review from Diane D (Niece of Resident) published on 25 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When Highstone Mews was owned by the previous managers I was very disappointed with the way the home was being run and how the residents were being cared for and lack of training for the staff but now the new managers have taken over I am starting to see improvements in everything I was recently disappointed
in. Keep up the good work.
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Review from Amelia S (Sister of Resident) published on 17 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Removed my sister from a very unsuitable care home. Popped into Highstone Mews without an appointment and was very impressed. Lovely caring staff, very clean and the manager is very helpful and understanding and kind. He helped arranged the transfer. I know my sister will be happy in Highstone Mews.
My sister's face lit up when we took her into the reception area. Thank you to the staff and manager at Highstone Mews.
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Review from Susan C (Daughter of Resident) published on 30 December 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved into Highstone Mews Care Home on the 23rd of December 2016. Absolutely beautiful care home. All the staff are amazing, very nice, always smiling talking to us and my mum's very happy at Highstone Mews. Best Christmas present ever. My mum is really well looked after all the time the staff
are so friendly always ask us if we want a drink. Mum's bedroom is lovely, I am so so happy my mum is living at Highstone Mews. Very friendly atmosphere. Highstone Mews is an amazing care home. They are so dedicated to the residents, the staff are all so kind I always feel at ease when I leave my mum because she is being looked after. God bless you all in Highstone Mews.
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Review from Janine L (Granddaughter of Resident) published on 5 December 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Nan is currently living at Highstones Mews after several moves due to other care homes not been able to manage her dementia.
I have to say that after only one month she is completely settled and her agitation has reduced significantly. The staff are lovely and have taken the time to understand what
my Nan's needs are. The manager is fantastic and always stops to have a catch up about her progress, he genuinely knows the residents. The home has undergone significant changes both in the terms of processes and environment and I cannot fault the new direction in any way - Keep it up!!.
The new management have updated the care home with the resident in mind and have ensured there is stimulation, there is a sensory room and regular entertainment.
Rooms are lovely and always clean, meals are balanced and homemade.
I would like to thank the staff for giving me the peace of mind that my Nan is cared for and settled at last!
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Review from Steven F (Son of Resident) published on 30 November 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Kind staff. Always very pleasant to talk to. Management approachable and good with new decorating being done.
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Review from R U (Partner of Resident) published on 23 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since this Care Home Service has taken over I can only say that in the short time it has been here, the whole field of services has changed 100% The first thing they did was to get rid of all the bad apples and replace them with a new set of more caring and more sensitive staff. The cleanliness and
the food has excelled 100% too. I now cannot fault them with one single thing. The new management are efficient, understanding, helpful and very quick to react to any complaints that may be made.
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Review from Karen G (Daughter of Resident) published on 10 October 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All levels have been greatly improved as in care communication and general running of the home. I am very impressed by the overall outcome. Six months ago this was a ver different story.
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Current Review Score: 9.8 (9.848)

Overview of Review Score

The Review Score of 9.8 (9.848) out of 10 for Highstone Mews Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.848 for Highstone Mews Care Home is calculated as follows: ( (193 Excellents x 5) + (28 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 224 Ratings = 4.848
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Highstone Mews Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Apr 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (0)

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