Broom Lane Care Home

Broom Lane, Rotherham S60 3NW
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8.3 83 Reviews
  • Broom Lane Care Home, Rotherham
Broom Lane Care Home is located in Rotherham and is close to shops, amenities, public transport and the M1 motorway link. The Meadowhall Shopping Centre is just 3 miles away.

This purpose built care home provides accommodation in single occupancy rooms, some of which have private toilet facilities.

Residents at Broom Lane can relax and socialise in TV lounges provided. There are also separate dining rooms, where residents can enjoy each others company whilst dining. Meals served are based on traditional home cooking and daily menu choices are available. Special diets can be catered for.

Residents can benefit from the regular visits made to the home by an experienced hair stylist and a qualified chiropodist. Complementary therapies can be arranged.

The home provides a varied programme of activities.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Pristine Care Group Ltd

Person in charge

  • Chris Cousins

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (44)

Visiting

  • Visitors welcome at all times.

Parking

  • Car parking is available.

Broom Lane Care Home Reviews (83)

8.3

Broom Lane Care Home has a Review Score of 8.3 (8.317) out of 10, based on 5 reviews in the last 2 years.
Over all time Broom Lane Care Home has 83 reviews.

Overall Experience
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  • 15
  • 5
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Date Published
  • 83
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Reviewer Connection to Broom Lane Care Home
  • 30
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Total of 83, showing 1-20
Review from Julie B (Daughter of Resident) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Broom is a lovely carehome with beautiful gardens. The cleaners keep the home nice & clean. The carer's are a credit to themselves with care & extra lengths they go to for the residents. SInce the new manager has taken over he's put his plan's into place and the improvement in the carehome is looking
great. Also there's a lovely receptionist whose easy to talk to and will do anything for you.
Reply from Chirs Cousins, Registered Manager at Broom Lane Care Home

Thank you for such a lovely review. I will ensure that this is shared with all the team.

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Review from Susan B (Daughter of Resident) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in here 4 years in May. The staff have always been lovely especially to my mum who has dementia. They are very caring. The food could be better but I think they are looking in to it. Otherwise Im very happy with the care and the home.
Reply from Chirs Cousins, Registered Manager at Broom Lane Care Home

Thank you for your review. Our new regional support chef has now reviewed our menu's and residents are enjoying tasty meals and snacks, with lots of home baking.

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Review from W A (Stepdaughter of Resident) published on 17 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My stepdad, who has dementia, has been a full time resident at Broom Lane Care Home for 4 months and we have been really impressed with the staff and their commitment to the job and their residents. Two members of staff in particular who both made sure his move to the home was as smooth and efficient
as possible. At the time of the move my mum, 80 years old, was his full time carer and was finding the physical side of his care (lifting, showering, etc.) just too difficult to be able to take care of him at home. Because of this urgency the home found him a temporary room on another unit until his permanent room became available. As soon as he moved in both his and my mum's quality of life drastically improved. Mum now enjoys going to visit him and speaks about the staff as her new friends. Knowing he has the right care available to him 24/7 is a weight off our shoulders. I'm very grateful for everything that the Broom Lane staff have done for both my stepdad and my mum.
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Review from Glyn F (Son of Resident) published on 18 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since dad has been in Broom Lane Care Home he has been treated with dignity and looked after, that he didn't have in hospital. The staff are lovely and work very hard, they are understaffed at times and the workload is excessive. The medical support is good but sometimes the medicines are not as we
request. Dad has an eczema condition that is helped with increasing his steroid tablets until under control and Dermorate steroid cream.
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Review from Ann W (Daughter of Resident) published on 30 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Completely happy with the care my mum receives in the Sitwell part of the home. Staff are lovely and genuinely care. Many have years of experience and receive regular training. Mum settled in quickly, after a disastrous encounter in another care home, and is very happy here. Her room is nice and spacious
and kept beautiful and clean.
Reply from Ann License, manager at Broom Lane Care Home

Thank you so much for your kind words, we try our utmost to make sure every individual resident's needs are met and that they feel part of our family here at Broom Lane.

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Review from Kathleen B (Sister of Resident) published on 5 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister who has vulva cancer, dementia and recently broken her hip required an interim care home before she could go into her nursing care home. We chose this one and can I say, the home was outstanding. We were greeted warmly after a rushed discharge and within a week the carers became my sister's
family. They cleaned her, fed her fantastic meals, knew all her requirements both medical and socially within days. My sister had been in hospital for months and on every day of those months she asked ‘when am I going home’. Home as she knew it was never going to be for her as her medical needs are complex and her condition is palliative. The best gift this home gave us was when she said ‘it’s good to be home, no place like home’ The staff, from the reception to the housekeepers were professional and compassionate. There was one occasion when my sister’s hygiene lapsed, but it was resolved immediately and it never happened again. We would have no reservations recommending Broom Lane.
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Review from M H (Daughter of Resident) published on 26 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was looked after amazingly by the care staff. They were always smiling and polite and very kind to my mum. The staff made the care home, and I wouldn’t have wanted my mum to be cared for by anyone else. A big thank you to everyone at Broom Lane!
Reply from Faye Callan, Care Home Support Team at Broom Lane Care Home

Thank you very much for your kind words. I will share your comments with the rest of the team at Broom Lane.

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Review from M W (Granddaughter of Resident) published on 26 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff were polite and attentive to my family member. The home was clean and well presented. I felt my family member was well looked after and received the best care possible. I would recommend the care home to family and friends in the future.
Reply from Andrew Wood, Director at Broom Lane Care Home

Thank you for your kind review, we appreciate the feedback which will be passed on to the team.

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Review from Sarah J (Granddaughter of Resident) published on 20 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandma is a resident at Broom Lane and is very well cared for. My grandma is always well presented and always has a smile on her face. My grandma speaks very highly of all the staff at Broom Lane. The managers are always available to help and advise, when needed. Lovely care home.
Reply from Andrew Wood, Director at Broom Lane Care Home

Thank you for your kind words. This will be fed back to the whole team.

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Review from Brian H (Husband of Resident) published on 31 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and comfort in the Oakwood suite are excellent. My wife is very well cared for and I have no worries.
Reply from Faye Callan, Care Home Support Team at Broom Lane Care Home

Thank you for your kind words. I will pass your comments on to the team.

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Review from S N (Granddaughter of Resident) published on 11 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Broom Lane Care Home management and staff have been amazingly helpful, caring and accommodating to my grandad's needs since he’s just moved into Broom Lane, Grandad arrives on an emergency for his own safety. We didn’t feel pressured or pushed into anything. The staff went out of their way to make Grandad
welcome and settled. Grandad now doesn’t want to leave having made new friends. Grandad is now safe and happy. Thank you to all at Broom Lane.
Reply from Faye Callan, Care Home Support Team at Broom Lane Care Home

Thank you for your kind words, I will pass on your comments to Broom Lane.

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Review from E C (Wife of Resident) published on 10 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff I have dealt with are extremely kind and caring. My husband seems happy and content. I have nothing but admiration for the carers who look after him.
Reply from Faye Callan, Care Home Support Team at Broom Lane Care Home

Thank you for your kind words, I will pass on your comments to Broom Lane.

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Review from S G (Granddaughter of Resident) published on 3 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
This week I’ve been able to visit my grandma at Broom Lane this week for the first time in over a year. I can’t praise all the staff enough, my visit was well organised and feel all precautions were taken.
My grandma looked well cared for and during my visit, telling me she’s been to visit the hairdresser.
Grandma informed me of all the amazing things she gets up to each day and how lovely and kind all the staff are at Broom Lane. Thank you all very much.
Reply from Faye Callan, Care Home Support Team at Broom Lane Care Home

Thank you for your kind words, I will pass on your comments to Broom Lane.

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Review from J S (Son of Resident) published on 26 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the short time that my father has been in Broom Lane Care Home, I have been extremely impressed by the care, support and consideration shown by the staff. They go that extra mile to ensure that residents are treated with dignity and that their families are able to communicate with them even in such
trying times as these.
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Review from P F (Daughter of Resident) published on 8 April 2020 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Most of the staff are very polite and helpful but could do with a few more staff and cleaners, so that when residents ring their bell there is plenty of staff to see them, without too long a wait.
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Review from Karen C (Daughter of Resident) published on 20 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very good and nothing is too much trouble.
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Review from B L (Son of Resident) published on 20 March 2020 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Moved mum in very quickly as respite needed due to family illness. Very patient staff dealt with any problems very satisfactorily. Mum very happy and settled.
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Review from Yvonne R (Friend of Resident) published on 26 February 2020 Submitted via Website • Report
Overall Experience 2.0 out of 5
I visited a friend today (24th February) and as soon as I walked in the front door of the home the smell of urine hit me! My friend's room was just as bad and her quilt was damp and urine-stained. She too smelled of urine which is not her fault and is all down to her dementia. Some major improvements
in this area need to be made.
Reply from Andrew Wood, Director at Broom Lane Care Home

Thank you for your review and I feel I must address the points you have raised. I have investigated this matter and unfortunately, the resident does have quite challenging continence care and the room is deep cleaned daily in order to support this.


In relation to the entrance and communal areas, I do not feel this represents the home we regularly receive highly positive reviews for the cleanliness of the home and we visit the home weekly and have never found this to be the case.


Please speak with the manager should you wish to raise any concerns and they will gladly assist you.

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Review from Phil R (Son of Resident) published on 26 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Myself and my family are so grateful to the kindness that the staff in the home have shown to my mother.
The home is clean and tidy, and Mum loves spending time in the lounges - participating in the events and activities the home has on.
Overall, we are thrilled with how Mum has been treated in the
home.
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Review from Elena F (Granddaughter of Resident) published on 31 December 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
All the staff we have met have been kind, caring and friendly. Grandpa seems well-fed, clean and supported. There is not much stimulation for him, he doesn't get outside in the fresh air and seems to spend most of the day in a chair where he can't even see the TV or look out into the garden. He is profoundly
deaf so most activities pass him by, he can only really join in if someone sits with him and writes things down for him as he can't hear conversation. Staff don't have time to do this, so he is quite lonely and bored a lot, although happier than living alone.
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Current Review Score: 8.3 (8.317)

Overview of Review Score

The Review Score of 8.3 (8.317) out of 10 for Broom Lane Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.9 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.400 for Broom Lane Care Home is calculated as follows: ( (30 Excellents x 5) + (24 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 60 Ratings = 4.4
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.917 Points relating to the number of positive Reviews for Broom Lane Care Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 5 Positive Reviews ÷ 12 = 0.417
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Aug 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Broom Lane Care Home

What types of Care is Broom Lane Care Home registered for?

Older Person Care, Dementia & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Broom Lane Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Broom Lane Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Broom Lane Care Home to the centre of Rotherham?

1.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Broom Lane Care Home to verify any information. View our terms and conditions. Broom Lane Care Home has an Enhanced Service - more info.