Broom Lane Care Home

Broom Lane, Rotherham S60 3NW
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8.5 84 Reviews
  • Broom Lane Care Home, Rotherham
Broom Lane Care Home is located in Rotherham and is close to shops, amenities, public transport and the M1 motorway link. The Meadowhall Shopping Centre is just 3 miles away.

This purpose built care home provides accommodation in single occupancy rooms, some of which have private toilet facilities.

Residents at Broom Lane can relax and socialise in TV lounges provided. There are also separate dining rooms, where residents can enjoy each others company whilst dining. Meals served are based on traditional home cooking and daily menu choices are available. Special diets can be catered for.

Residents can benefit from the regular visits made to the home by an experienced hair stylist and a qualified chiropodist. Complementary therapies can be arranged.

The home provides a varied programme of activities.
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Care Provided by Broom Lane Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Pristine Care Group Ltd

Person in charge

  • Chris Cousins

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (44)

Visiting

  • Visitors welcome at all times.

Parking

  • Car parking is available.

Broom Lane Care Home Reviews (84)

8.5

Broom Lane Care Home has a Review Score of 8.5 (8.517) out of 10, based on 6 reviews in the last 2 years.
Over all time Broom Lane Care Home has 84 reviews.

Overall Experience
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  • 16
  • 5
  • 1
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Date Published
  • 84
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Reviewer Connection to Broom Lane Care Home
  • 30
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  • 1
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Total of 84, showing 41-60
Review from John T (Son-in-law of Resident) published on 30 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff very approachable to listen to any ideas or complaints.
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Review from L E (Daughter of Resident) published on 30 May 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Friendly staff, look after my dad well.
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Review from Lyn T (Daughter of Resident) published on 30 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff pleasant and polite.
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Review from E D (Resident) published on 30 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely staff, always helpful.
Enjoyed having nails painted and looking forward to joining in more activities when mobile.
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Review from Joanne S (Daughter-in-law of Resident) published on 30 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum-in-law has been a resident here for about 18 months now. The care she has received has been excellent and staff have always gone above and beyond to maintain high standards of care. The staff have given my mum-in-law the motivation to regain her independence and to enhance her well being. We,
as a family, are forever grateful for the kindness, care and professionalism.
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Review from J W (Daughter-in-law of Resident) published on 30 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Broom Lane has a warm friendly atmosphere. The staff are always keen to go that extra mile. Today's party for the Royal Wedding was lovely, bunting, chairs around the TV, a splendid buffet. The staff are very approachable, always willing to listen and help. My mother-in-law thinks they're all old friends
and feels free to ask for anything night and day.
The staff have a good sense of humour and even though they work really hard, they always have a smile.
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Review from Mary C (Wife of Resident) published on 18 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Each and every member of staff and management provided an unsurpassable level of care and devotion. During my husband's final days, he was surrounded by love and care. Staff came to work early just to check his condition - or stayed late. When their shift took them to another unit, they gave up break
times just to pop in to see him. We were never treated like the family of a resident - we were made 'family' of the care home. I will remember each of them with love and gratitude, always nothing was too much trouble or out of budget, if needed, it was paid for.
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Review from Karen W (Niece of Resident) published on 17 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A 2-hour visit with a resident where he was invited and participated in 4 games of bingo and broke into some Frank Sinatra songs.
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Review from Chris H (Son of Resident) published on 11 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum has been in Broom Lane Care Home and I visited her last Tuesday and it was the happiest I have seen her in 3 years. The staff are fantastic. It is clean and the food is really good. Good on-site parking facilities.
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Review from Gill J (Daughter of Resident) published on 8 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my father received was excellent!
I could not have asked for better. My father deteriorated over time, and all the care staff showed compassion. He was kept clean and well fed. There are particular staff members who were especially kind to him. This was greatly appreciated by us as a family.
Thank
you all so much.
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Review from Karen (Daughter of Resident) published on 5 April 2018 Submitted via Website • Report
Overall Experience 1.0 out of 5
Lack of communication with members of staff, losing letters when residents have important appointments and having to rebook, failing to take patients to chemo appts, so sloppy attitude, would not recommend, really gone down so what are you paying more than £2,200 a month.
Reply from Andrew Wood, Director at Broom Lane Care Home

Thank you for your feedback, however, I feel I must comment as I don’t believe this is a true reflection of the care provided at the home.


The incident you refer to was due to a lack of communication between yourself and the home whereby the home was informed of change of plans in taking the resident to an appointment at the last minute, unfortunately, there was then no time to arrange transport.

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Review from S M (Daughter of Resident) published on 24 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Caring and compassionate staff. Always ready to listen and reassure. Took excellent care of my mum, sometimes under difficult circumstances, due to my mum's anxiety.
Warm and friendly and got to know the staff really well - really felt comfortable when visiting. Mum was in for respite care following
illness and they made her well again.
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Review from William C (Friend of Resident) published on 20 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Went to see my friend in Broom Lane and was really impressed with the welcome from the staff, the beautiful care home and how happy and contented my friend was in such a small space of time compared to his last care home.
Had a nice afternoon with staff who were caring and helpful to all residents
and would be pleased to return at any time.
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Review from Hugh D (Friend of Resident) published on 14 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On arrival, I felt an air of happiness straight away, just upon entering through the reception area. On being shown to the location of my friend I noticed this was evident throughout the whole establishment. When mealtime arrived and went, it all happened in a very relaxed and de-regimented fashion,
which is good for my friend and everyone concerned. All in all, through necessity, it is a very good place for my friend to be and the future to come.
Reply from Nadia Shepperson, Home Manager at Broom Lane Care Home

Thank you for your review, we always try to ensure everybody is made to feel welcome.

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Review from Joan T (Resident) published on 6 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers are always friendly.
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Review from William B (Resident) published on 6 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is excellent.
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Review from Pamela P (Daughter-in-law of Resident) published on 5 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Light and spacious. Staff lovely and helpful. Meals smashing. Warm and cosy and welcoming.
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Review from Joanne S (Daughter of Resident) published on 5 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would recommend for any other client to go to Broom Lane Care Home, for the reasons that my mother was fully looked after by all the staff. She enjoyed her time there, it was clean, fully equipped, food very good and couldn't do enough for you.
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Review from L S (Daughter of Resident) published on 5 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff at Broom Lane were outstanding, nothing was too much trouble. Food was excellent and plenty of choices. Very clean and well kept. I would recommend to friends and family. I would recommend this care home.
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Review from Julie S (Daughter of Resident) published on 5 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Broom Lane Nursing Home is very clean, the staff are excellent. Will recommend the care home to anyone who needs care. The staff are very friendly and connect with the residents making them feel welcome. Food is excellent, plenty of drinks and snacks. Television rooms where residents can sit and chat
to each other. I would like mum to be able to go back for respite if they have rooms available.
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Current Review Score: 8.5 (8.517)

Overview of Review Score

The Review Score of 8.5 (8.517) out of 10 for Broom Lane Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.1 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.417 for Broom Lane Care Home is calculated as follows: ( (36 Excellents x 5) + (30 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 72 Ratings = 4.417
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.1 Points relating to the number of positive Reviews for Broom Lane Care Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 6 Positive Reviews ÷ 12 = 0.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Aug 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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