Laureate Court Care Home

Wellgate, Rotherham S60 2NX
Review Us
10 70 Reviews
  • Laureate Court Care Home, Rotherham
Laureate Court Care Centre has been purpose-built to suit a wide range of Residential and Nursing needs for permanent admissions and short-term respite requirements.

This large accommodation makes an excellent contribution to healthcare in Rotherham, while care staff look to ensure that every resident is treated as an individual and achieves an enjoyable lifestyle within the service.

Health and fitness is an important part of the Laureate Court itinerary, with an extensive activities programme and a nutritional food menu of fresh produce.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 84 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £900 – £991
  • Self-Funded Residential Dementia Care: £900 – £991
  • Self-Funded Nursing Care: £1130 – £1262
  • Self-Funded Nursing Dementia Care: £1130 – £1262
  • RESPITE Self-Funded Residential Care: £1000 – £1091
  • RESPITE Self-Funded Residential Dementia Care: £1000 – £1091
  • RESPITE Self-Funded Nursing Care: £1230 – £1362
  • RESPITE Self-Funded Nursing Dementia Care: £1230 – £1362

These prices are only a guideline, please contact Laureate Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Lisa Facer (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (80)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

10

Laureate Court Care Home has a Review Score of 10 (9.954) out of 10, based on 20 reviews in the last 2 years.
Over all time Laureate Court Care Home has 70 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Laureate Court Care Home
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Total of 70, showing 1-20
Review from J W (Daughter of Resident) published on 17 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff are professional and helpful. The entertainment provided is excellent, it really makes a difference and gives residents something to look forward to. There is a family, homely feel to the home.
Reply from Lisa Facer, registered manager at Laureate Court Care Home

Thank you for your lovely words, thank you for trusting us to look after your loved ones.

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Review from Lynn S (Wife of Resident) published on 9 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff here are so caring and friendly and my husband really enjoys staying here for respite and that makes my break more enjoyable knowing he is well looked after so well done to all the staff here and thank you
Reply from Leanne Simms, Customer Relations Manager at Laureate Court Care Home

Thank you so much for your wonderful review, we are so pleased that both yourself and your husband are happy. I will pass on your comments to the team

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Review from T F (Daughter-in-law of Resident) published on 26 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family we feel at ease knowing our family member is well taken of. From the moment you walk into reception it's warm, friendly and inviting. Going onto the Shelley unit it is full of laughter and hive of activity. The home is clean and smells lovely!! The care staff are always on hand if we need
anything. An overall brilliant place to be.
Reply from Leanne Simms, Customer Relations Manager at Laureate Court Care Home

Thank you so much for your lovely review and comments, we are glad that you are happy with Laureate Court. I will pass on your wonderful comments to the staff.

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Review from Sarah S (Daughter of Resident) published on 3 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
If I could give Laureate Court 10 stars, I would This care home is just WONDERFUL! My dad was transferred here from another care home and it is the best thing we could have done. The care my dad receives is exceptional. He is always included in any activities and fun things (depending on his health
at the time) The staff are always checking on my dad and make sure he is ok. It is just an AMAZING care home with AMAZING, KIND, CARING AND THOUGHTFUL staff! Thank you so much for making my dad's stay a happy and comfortable one!
Reply from Leanne Simms, Customer Relations Manager at Laureate Court Care Home

Thank you so much for your fantastic review, we are so glad that your family and your dad are happy. I will pass on your wonderful words to the team

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Review from Lynn H (Wife of Resident) published on 31 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband passed away at Laureate Court Care Home after being there for 6 months. The care staff and the home itself were brilliant. The staff are so compassionate and caring, they not only looked after my husband but all of us as a family as we spent my husbands last days and nights there. I would
recommend Laureate Court to anyone looking for somewhere for a loved one.
Reply from Leanne Simms, Customer Relations Manager at Laureate Court Care Home

Thank you so much for your lovely review, we are so glad that you were happy with the care that your husband received from us and that you as a family felt supported. I will pass on your kind words to the team.

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Review from S C (Daughter of Resident) published on 25 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Laureate Court is not a care home like we see in the news or hear from a lot of other people.
Mum has been a resident since January 2023. I was overseas when she moved in & the home was the choice of my siblings.
I wouldn't have chosen anywhere different.
I can only review the residential side
of this home but, will tell you that after a few months of Mum being a resident, my sister & brother-inlaw moved his Mum into the nursing side.
The staff are amazing, they all genuinely care. Mum moved in needing 24hr care following a stroke. She wasn't mobile & unable to do snything for herself. With the care & support of the staff Mum is now walking with a frame & sitting at the dining table for her meals. She's reading books & making telephone calls to me on a daily basis.
I can't thank the staff enough for helping bring mum back to us.
Reply from Leanne Simms, Customer Relations Manager at Laureate Court Care Home

Thank you so much for your lovely review, we are so pleased that you are happy with the care we provide for mum. I will pass your fantastic feedback on to the team

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Review from R S (Daughter of Resident) published on 18 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad moved into Laureate Court in October 2024. From day one he has been treated with care & respect. The team at Laureate Court always go the extra mile to make the residents care first class. It was out dads 90th birthday recently & the staff helped us throw a surprise party for him which made everyone's
day. We live nearly 2 hours drive away & I get a lot of comfort in the fact that dad is being cared for in such a lovely environment. Thanks to all
Reply from Leanne Simms, Customer Relations Manager at Laureate Court Care Home

Thank you so much for your lovely review, we are so glad that your dad and family are happy with the home and that he enjoyed his birthday celebrations. I will pass your kind comments on to all of the staff.

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Review from C G (Daughter of Resident) published on 12 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our family has just celebrated Mum's 100th Birthday with a party at Laureate Court - a truly magical day so much razzanatazz, love, smiles, cards, lovely food good wishes & so much care. Mum probably had one of the best days of her life & it was a joy to watch her loving it all. L.C staff are special
for their kindness, compassion & professionalism. Their sense of fun made mums b'day such an amazing day. Mum seems so relaxed, content & happy all due to all the staffs constant care, hard work & dedication. Mum feels she belongs in a friendly community where she is safe & happy.
Thank you, thank you thank you.
Reply from Leanne Simms, Customer Relations Manager at Laureate Court Care Home

Thank you so much for your amazing feedback, we are so glad that mum enjoyed her birthday celebrations and that you are all so happy with the care that we provide at Laureate Court.I will pass on your lovely comments to the staff.

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Review from J W (Relative of Resident) published on 26 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Can we just express how much we appreciate you all and how much love you've shown our nanna (mum, wife, and great nannan) nanna came in for 2 weeks respite and you have gone above and beyond for her, when we've rang you with our concerns you have immediately reassured us and gone to assist nannan. All
workers we have interacted with have been so beautiful and supportive. You are all doing the most amazing job and should be so proud of yourselves. Thank you so much. Thank you for allowing us time as a family to come to terms with everything. Your staff are amazing and deserve the world. So much love to you all.
Reply from Leanne Simms, Customer Relations Manager at Laureate Court Care Home

Thank you so much for your amazing review, we are so glad that your family are happy with the care that your nanna has received from us and that we have been able to support you all as a family. I will pass on your wonderful words to the whole team.

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Review from Carole M (Daughter of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would just like to say how wonderful the staff at Laureate Court are. My mum passed away at Laurreat Court. We could not wish for better care and love that they showed my mum. It was 10 stars - above and beyond for us. She passed on 14th December 2024. She loved it. They had lots of fun going on every
day with the staff, including the manager. The manager and her team are wonderful.
Reply from Leanne Simms, Customer Relations Manager at Laureate Court Care Home

Thank you so much for your lovely review, it was a pleasure to care for your mum. I will pass your compliments across to all the staff

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Review from H B (Daughter of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum joined Laureate Court in December, a tough decision for us as a family, but I should never have worried.
you have actually given my mum a totally new life, our old mum coming back, she's so happy, kept busy and has made lovely friendships with service users and staff.
All staff work tirelessly
making it a cosy, active and loving home.
I love the updates of her dancing and being involved in the activities.
Staff make family welcome and involved.
I can now be a daughter again to mum and enjoy one another's company instead of her carer.
A million thank yous would never be enough for how grateful I am to you and your amazing staff.
Reply from Leanne Simms, Customer Relations Manager at Laureate Court Care Home

Thank you for your amazing review. We are so happy that you, as a family, are happy and that Mum is settled with us. I will pass your lovely comments on to all of our staff.

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Review from S S (Daughter of Resident) published on 28 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has been in Laureate Court since October 2024. The care is given by every member of staff is excellent. They treat everyone, relatives included with great care and respect. Since Dad has been in the care home he has become his old self. To quote my daughter at Christmas "We've got bragdad back".
Thanks for everything that you do, it means so much to us as a family.
Reply from Leanne Simms, Customer Relations Manager at Laureate Court Care Home

Thank you so much for your lovely review, we are so glad that Dad is happy at the home and you as a family are pleased with the care provided. I will pass your comments to the staff.

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Review from Trudi B (Daughter of Resident) published on 23 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 92-year-old mum has been here for about 2 months and I couldn't be happier with the care she received. I feel she is really looked after.
From my experience, all the staff care about the residents - it's not just a job. She knows she is safe now.
Reply from Leanne Simms, Customer Relations Manager at Laureate Court Care Home

Thank you so much for your review, we appreciate your feedback and glad that Mum is happy here with us.

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Review from Barbara W (Daughter of Resident) published on 22 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum arrived at Laureate court feeling anxious and uncertain, having been at a very low point with her dementia. I cannot praise the management and care staff enough for all that they have done for her. She is very settled, happy and social, she has found her home. Helping to join the daily exercise
classes, all the staff are helpful and approachable both with residents and myself.
This home exceeds any expectations I had.
Reply from Leanne Simms, Customer Relations Manager at Laureate Court Care Home

Thank you so much for your fantastic review, we are so glad that mum is happy and settled with us.

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Review from M F (Husband of Resident) published on 30 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been a resident at Laureate Court Care Home for 7 years. It was her birthday in December and what a super celebration we all had in the company of her loving family who want to say a big thank you to all the staff at Laureate Court. The staff provided and generated a lovely atmosphere with
a birthday cake and refreshments and decorated the room with birthday banners and photographs. Your commitment to my wife's care and well-being is very reassuring to me and our family once again thank you to all of you for all your hard work.
Reply from Leanne Simms, Customer Relations Manager at Laureate Court Care Home

Thank you so much for your lovely review, we are so glad that you and your family are happy with Laureate Court, we always strive to go over and above to make our residents and their families feel cared for and content. I will pass your comments on to the rest of the team.

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Review from J C (Daughter of Resident) published on 29 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been a resident since October 2023 and the staff were wonderful with settling her in. All the staff from the handyman, catering staff, cleaners, admin, carers and managers are always genuinely friendly, approachable and very kind. They all have such a lovely rapport with my Mum. The home
is beautifully maintained and is exceptionally clean, fresh and airy. My Mum constantly tells me how lovely all the staff are and they always make a fuss of her and she them, which results in lots of smiles. I come away always feeling blessed that she is safe, respected and listened to.
Reply from Lisa Facer, registered manager at Laureate Court Care Home

We appreciate your kind words, we enjoy looking after your loved one. Laureate Court always tries to create a warm and friendly environment. I will pass on your appreciation to the staff. Thank you.

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Review from M S (Niece of Resident) published on 9 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Laureate Court Care Home was a lifesaver for me due to caring for my auntie and she came for respite first, then the second time in she ended up being a full-time resident. From the cleanliness of the home to laundry and cleaning, the staff, nurses, activities, managers and kitchen staff are excellent,
even the handyman, everything and everyone does their best for you. My auntie has settled lovely and enjoys staying. I would give the home 5/5 in everything. Lovely place and I looked at many before this one and this is the best.
Reply from Lisa Facer, registered manager at Laureate Court Care Home

What a beautiful review, we are so happy you chose Laureate Court for your loved one. I will pass your lovely comments on to the staff. Thank you again.

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Review from H F (Brother of Resident) published on 16 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our experience is a very nice, clean and well-run home, all the staff are once and friendly. The residents are well looked after and well cared for, in my view I have no complaints at all, hats off to all the staff at the home, all are very helpful and caring.
Reply from Leanne Simms, Customer Relations Manager at Laureate Court Care Home

Thank you for your lovely review of our home, we always strive to provide the best care for our residents and we are pleased that you are happy.

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Review from Kerry M (Granddaughter of Resident) published on 17 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother is in this care home, she has received excellent care and she has never been as happy. I know she is safe and well cared for and the food and care you give to each and every one of your residents is outstanding. You go to great lengths to see that they are entertained and cared for and
I can't thank you enough for all you do.
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Review from Bernard N (Son of Resident) published on 11 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum unfortunately had illnesses which meant she had to be placed in a care home. After visiting a few care homes in Rotherham our family decided that Laureate Court would be the most appropriate. It was lovely to go into a care home where you were greeted by professional staff and made to feel welcome.
The staff are amazing and some go above and beyond. Mum loves the singing and the various activities that are held for the residents and the day trips out, which have been very important.
The food is very good lots of choice throughout the week and on the day, drinks and snacks are always available and encouragement for hydration. There is a hairdresser who visits the care home once a week and this is a lovely opportunity for mum to feel special. The staff make sure Mum is cared for and her thoughts are taken into consideration. We are very grateful for all the support and care given and this helps Dad with any anxiety he feels when leaving Mum on an evening. Thank you to all involved.
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Current Review Score: 10.0 (9.954)

Overview of Review Score

The Review Score of 10 (9.954) out of 10 for Laureate Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.954 for Laureate Court Care Home is calculated as follows: ( (229 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 239 Ratings = 4.954
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Laureate Court Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Jan 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

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Meet the Team (7)

Lisa

Lisa Facer

Job Title: Home Manager Joined: 2022

I decided to pursue my dream of working in the care sector and have worked in Forensic, ASD and challenging behaviour-based organisations. I then made the decision to move pathways and work within a residential setting. I have been with Runwood Homes since 2021. I started as a Deputy Manager at Rose House and quickly progressed to home manager. I am now the Registered Home Manager for Laureate Court and have been at the home since July 2022.


I have never felt so supported as I do with Runwood Homes; they are not just my work colleagues, it feels like one big family.

Angie

Angie Harding

Job Title: Deputy Manager Joined: 2022

Hi, my name is Angie, and I have had the privilege of working in the care industry for the past 13 years across various care settings. Throughout my career, I can honestly say that Laureate Court has been the best place I’ve worked. It truly feels like coming to work with your family every day, and that extends to not only the residents but also their families and the staff. The sense of community and care here is unmatched.


In my personal time, I enjoy walking and running, staying active, and maintaining a healthy lifestyle.

John

John Pugh

Job Title: Clinical Lead Joined: 2021

I'm John. I am the Clinical Lead / Deputy Manager at Laureate Court.


I joined Laureate Court 3 years ago as Clinical Lead and Deputy Manager. With 30 years of experience as a nurse, predominantly in the care home sector, I bring a wealth of knowledge and expertise to my role. Before my career in healthcare, I worked for 9 years with the Department of Work and Pensions.


What drives me most is spending quality time with the residents and knowing that, no matter how small the act, I’ve made a positive difference in their day. It’s incredibly fulfilling to be part of their journey and provide care that truly matters.

Leanne

Leanne Simms

Job Title: Senior Customer Relations Manager Joined: 2023

I am Leanne Simms, the Senior Customer Relations Manager for Runwood Homes and joined the company in May 2023.


Before this, I worked in education and training as a Business Development Manager delivering training to many sectors including Health Care.


I love supporting families from the very start of their journey and to ensure the transition into Laureate Court is as smooth and seamless as possible.


"I believe that every person living in a care home should receive the highest standard of care and service, this should be a new and exciting chapter in our residents' lives. I am passionate about the activities and well-being in care and how we can fill our resident's social needs as well as their care needs."

Hannah

Hannah Farnsworth

Job Title: Administrator Joined: 2019

Hi there! I’m Hannah, and I’m passionate about connecting with people and getting to know their stories. My journey started in the domestic field, where I learnt a lot about care, patience, and attention to detail. Over time, I transitioned into an admin role, where I still get to interact with people and make them feel welcome.


One of my favourite things about my job now is spending time chatting with families and learning about the backgrounds and experiences of the residents. I love hearing their stories and understanding what makes each person unique. It’s so rewarding to build these connections.


Outside of work, I’m all about quality time with my 12-year-old. We have a blast together, especially when we're adding to my growing Lego collection. It’s something we both really enjoy, and it’s a great way for us to bond and get creative. I believe in the importance of both professional and personal growth, and I strive to bring that same energy into everything I do.

Sharon

Sharon Dean

Job Title: Lifestyle Coordinator Joined: 2014

I'm Sharon. I'm the Lifestyle Coordinator at Laureate Court.


I have had the privilege of working at Laureate Court for nearly 10 years. My journey began as a care assistant, where I spent 3 years supporting residents. After that, I transitioned to the wellbeing team, a role I’ve been in for the past 7 years.


I am deeply passionate about making a positive impact on the lives of our residents. I thrive on the opportunity to bring joy to someone’s day, and every day presents new challenges and rewards. There is no greater satisfaction than seeing a smile on a resident’s face, knowing I’ve contributed to their well-being.

Daniel

Daniel Hunter

Job Title: Lifestyle Coordinator Joined: 2022

I'm Daniel. I am a Lifestyle Coordinator at Laureate Court.


I have had the privilege of working at Laureate Court for two years, initially as a care assistant, and I am excited to have recently transitioned into the role of Lifestyle Coordinator. Alongside my passion for care, I’m also a singer, and I love bringing joy to both residents and staff through music and entertainment.


Being a part of the Laureate Court team is incredibly rewarding. I cherish the opportunity to touch the lives of our residents every day, making a positive impact in their lives. As I embark on this new chapter in my role, I look forward to embracing the challenges and opportunities that come with it while continuing to make a difference in the lives of those around me.

Frequently Asked Questions about Laureate Court Care Home

What types of Care is Laureate Court Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Laureate Court Care Home have?

There are 80 Single Rooms.

What are the Facilities & Services at Laureate Court Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Laureate Court Care Home to the centre of Rotherham?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Laureate Court Care Home to verify any information. View our terms and conditions. Laureate Court Care Home has an Enhanced Service - more info.