Laureate Court Care Centre

Wellgate, Rotherham S60 2NX

Laureate Court Care Centre has been purpose-built to suit a wide range of nursing and residential care needs, for permanent admissions and short-term respite requirements.

This large accommodation makes an excellent contribution to healthcare in Rotherham, while care staff ook to ensure that every resident is treated as an individual and achieves an enjoyable lifestyle within the service.

Health and fitness is an important part of the Laureate Court itinerary, with an extensive activities programme and a nutritional food menu of fresh produce.

Group: Larchwood Care

Person in charge: Jillian Kilgallen (Home Manager)

Local Authority / Social Services: Rotherham Metropolitan Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 84 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Younger Adults

Specialist Care Categories: Alzheimer's • Bipolar/Manic Depression • Challenging Behaviour • Hearing Impairment • Parkinson's Disease • Schizophrenia • Visual Impairment

Admission Information: Ages 60+.

Single Rooms: 84

Rooms with ensuite WC: 84

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Laureate Court Care Centre: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 7.1 (maximum of 10) for Laureate Court Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Laureate Court Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.086 for Laureate Court Care Centre is calculated as follows: ( (10 Excellents x 5) + (20 Goods x 4) + (4 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 35 Ratings = 4.086

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.06 Points relating to the number of positive Reviews for Laureate Court Care Centre is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 16.8 positive Reviews (84 registered maximum number of service users ÷ 5). 1 Reviews ÷ 16.8 Target = 0.060

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

7.1 Laureate Court Care Centre has a Review Score of 7.1 (7.146) from 3 Reviews


Average Ratings

  • Excellent
    1
  • Good
    1
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Laureate Court Care Centre?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    1
  • Extremely UNLIKELY
    0

Reviewer Connection to Laureate Court Care Centre

  • Wife of Resident/Service User
    3

Laureate Court Care Centre provides a home and 24 hour care for some very vulnerable people and this, in turn, gives support to relatives, who can no longer offer that care.
Some very ordinary daily tasks can be frightening and confusing for some residents which causes distress and staff do all they can to alleviate such stress in a compassionate and reassuring manner.
Residents are treated with care, kindness and respect. The current refurbishment to the building, fixtures and fittings is giving a much needed breath of fresh air.
I have always felt confident that the level of personal care offered is of a high standard and I have recommended Laureate Court Care Home to many other people!

How likely would you be to recommend Laureate Court Care Centre? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.2 out of 5

Staff leaving in droves since the new manager has been in charge. This care home is so up and down with the care given, it is unbelievable. My husband has been a resident for 5 1/2 years and 1 year in a residential home. He has had a couple of short spells in hospital but each time returned to the home for which I am pleased. He has been for so long now with dementia although he doesn't even know us family, he seems to connect with the regular carer's voices. He has been confined to bed for the past 18 months so apart from cleaning, feeding, personal care nothing else relates to him - not enough carers to provide proper cover.

How likely would you be to recommend Laureate Court Care Centre? Unlikely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Management

Safety / Security

Rooms

Value for Money

Average Rating:   3.5 out of 5

Alison Boote, Operations Director at Laureate Court Care Centre responded to this review on 18 May 2017:

We are sorry that this has been the experience of the service at Laureate Court. We value the feedback received from any person involved in, or having contact with the home and truly believe this enables continuous improvement. Our complaint process is currently being followed to enable thorough review of the concerns.

Laureate Court Care Centre provides kind and loving care for my relative. Nothing is too much trouble for the nurses and staff and the management team are always approachable. The food is prepared daily from fresh produce and specialist diets can be catered for. Currently undergoing some redecoration and refurbishment Laureate Court provides a high standard of care for residents at a difficult time of their life.

How likely would you be to recommend Laureate Court Care Centre? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.6 out of 5

Submit a Review for Laureate Court Care Centre

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Bed Vacancies

3 Bed Vacancies

posted 25 Apr 2018

EMI Nursing/EMI Residential

Awards / Recognitions

There are currently no awards/recognitions posted yet for Laureate Court Care Centre

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Laureate Court Care Centre