Alpine Lodge

I can wholeheartedly recommend Alpine Lodge. Thank you for caring.

The staff have been excellent providing a caring, supportive and safe place for her. She was well looked after, great activities and the whole team supportive both to her and me during her stay.

Thank you to all the wonderful staff at Alpine Lodge. He was end of life when he arrived, we chose them because of the wonderful care my dad had received in earlier years. Again nothing had changed the care and love he received from the staff was second to none. The meals were first class and great care and personal choice nothing was unavailable. A special thank you to the nursing staff who made him comfortable in his final days. He was very comfortable and peaceful which was wonderfully reassuring when we really needed them.

My mum has been cared for in the past year and settled well. The staff are very caring from the office to the actual carers and cleaning staff. She enjoys the food provided which always looks appetising. We would have no hesitation in recommending Alpine Lodge.

My mother has been in Alpine Lodge for just over a year. Since she arrived the carers and staff have been outstanding. They are all compassionate and understanding, going above and beyond especially answering and reassuring me on anything I need to ask. Alpine is clean and fresh and the meals are appetising. I am so glad I chose Alpine for my mother. I feel very safe with her here.

Daily activities are varied to suit all residents. A good variety of meals are provided - always choices.

When I was informed that my father-in-law was being transferred from the hospital to Alpine Lodge I was very dismissal. But to be honest it was the best thing that could have happened to him, he came on leaps and bounds and I cannot thank the staff enough for the care and affection provided. Every member of staff is very courteous professional, overall genuinely caring. I am sorry that he had to be relocated due to distance from home and family. Once again thank you from the whole family.

The home is very secure. All staff are friendly and professional and treat everyone with respect. The carers attend immediately, are sympathetic, kind and helpful with whatever needs doing. The home is spotless and warm. Plenty of activities to participate in if needed. Cannot praise the home highly enough. Long-serving staff, many local and all so kind.

I am over here from Canada, visiting my mum who has been here for about a year. I have spent over 2 weeks with her at the home all day so have seen the care Mum receives. Carers, kitchen staff, cleaners, and laundry staff have been so kind to both Mum and me during my stay. I cannot say enough good things about them.

Alpine Lodge has a pleasant and warm environment. My friend has settled in very well here. He particularly likes the food! The staff are always welcoming and helpful. All in all a good experience when I visit my friend. Thank you.

I left a 5 star review when my mother in law first entered Alpine Lodge. However, I wish to change my star rating to 2 as although the building is really nice, we have found the level of care/service to be lacking, especially at weekends. In my opinion, they are seriously understaffed.

Alpine Lodge is a very good care home. All the staff are seemingly kind, caring and helpful. Every question I ask has been answered. It smells clean. They go the extra mile. I am happy to place my sister with Alpine Lodge.

My father is in his late 80s, but on the day of going to Alpine, he did;t want to go, but when he got there, all staff were brilliant with him. He had not been eating meals at home but eating everything there. He enjoyed all the chats with the staff. Bedrooms are very spacious, bright and well-decorated.

I have not put excellent as I think there is always room for improvement. Alpine Lodge staff have looked after my mom, 101 years old, for three years now, they are friendly caring and helpful and I feel confident in their care for Mom. Management has changed a few times over the three years but seems to settled these last few months. They are approachable and caring and friendly. Overall I am pleased with the care Mom has received.

All the staff are welcoming, very pleasant and happy to chat. This includes the cleaners, office and domestic staff. My sister has settled well and has been supported with whatever she has needed. She has been treated with loving care since her admission. I couldn't ask for more! Wonderful all around. I always feel welcome whatever the day or time.

Alpine Lodge is a lovely care home and very clean. All the staff are lovely people, nothing is too much trouble for them. My mum is very well cared for. It's just a brilliant home, cannot praise them enough.

Mum was in Alpine Lodge for just a few short weeks after transferring from a Nursing Home in Sheffield. The difference between the two homes has restored my faith in human nature. The home is bright, clean and welcoming and the staff are amazing. They actually care about the residents. Mum was shown care, understanding, friendship, compassion and respect and was treated with dignity and gentleness. The food looked delicious and nutritious and if Mum didn't feel like eating staff always found something to tempt her with. Whenever we visited everyone was welcoming and friendly and made time to fill us in on Mum's progress. I would highly recommend Alpine Lodge for anyone looking for a safe and loving place for their elderly relative.

Everyone is very friendly and helpful, nothing is too much trouble. The building is spotless and the food looks lovely. Would recommend this home to anyone no doubt about it. Dad being looked after very well here.

When leaving Mum after a visit. I feel confident that Mum is in good hands with the staff that look after her. Thank you.

Mum was in a bit of a state and refused to see us., but after the staff had been in, she was quite happy to let us in. The staff were lovely with her, keeping her calm while cleaning the bed after a mishap with her drink.