Balmoral Care Home

6 Beighton Road, Woodhouse, Sheffield S13 7PR
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9.3 92 Reviews
  • Balmoral Care Home, Sheffield
Balmoral Care Home in Sheffield provides a welcoming home for people who need care.

Trained, compassionate staff give people personalised care in a supportive environment.

Residents can take part in a whole host of activities and have their personal interests and hobbies taken into account.

Delicious, nutritious food is served and specific dietary requirements can be catered for.
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Care Provided by Balmoral Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 85 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £953
  • Self-Funded Residential Dementia Care: from £953
  • Self-Funded Nursing Care: from £953
  • Self-Funded Nursing Dementia Care: from £954
  • RESPITE Self-Funded Residential Care: from £953
  • RESPITE Self-Funded Residential Dementia Care: from £953
  • RESPITE Self-Funded Nursing Care: from £953
  • RESPITE Self-Funded Nursing Dementia Care: from £953

Please get in touch with our team for an individual price based on your care requirements

These prices are only a guideline, please contact Balmoral Care Home to find out the exact price for your requirements.

Contact Balmoral Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Balmoral Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Lesley Christian (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 1998
  • Number of floors: 3

Room Information

  • Single Rooms (79)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (8)

Visiting

  • All visitors are welcome, please attend reception to sign in. The home currently have protected meal times - if you wish to visit within meal times please speak to the unit and arrange

Parking

  • 2 car parks, one in front of reception and one at the back of the building

Balmoral Care Home Reviews (92)

9.3

Balmoral Care Home has a Review Score of 9.3 (9.330) out of 10, based on 13 reviews in the last 2 years.
Over all time Balmoral Care Home has 92 reviews.

Overall Experience
  • 49
  • 36
  • 5
  • 1
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Date Published
  • 92
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Reviewer Connection to Balmoral Care Home
  • 39
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  • 6
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  • 2
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Total of 92, showing 41-60
Review from C H (Wife of Resident) published on 18 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They look after my husband great. They also look after me as well. They are all so friendly and the home is spotless. It's like home from home.
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Review from Gail B (Daughter of Resident) published on 20 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mom is so much happier and better in health for the excellent care she receives.
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Review from T B (Daughter of Resident) published on 20 July 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found the staff extremely capable and friendly. Mum is so happy here. The care is 100%
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Review from Michelle S (Daughter of Resident) published on 16 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Can't rate this care home enough. So friendly and caring people. Mum loves it. She was so ill, lost loads of weight, and very depressed before she went in. Now she has put weight on, so much happier and better in health. Can't thank the carers enough for what they have done and continue to do. Thank
you!
Reply from Olivia Shields, Marketing Assistant at Balmoral Care HomeThank you, Michelle, for letting us know how we are doing at Balmoral Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
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Review from William G (Husband of Resident) published on 19 June 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mother in Law was in Balmoral and was looked after well. When it was her birthday, staff organised a party with entertainment and cakes. "Great". So when my wife developed dementia and the home she was designated to couldn't give her 24/7 attention, we decided on Balmoral, knowing they would look after
her well.
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Review from K R (Wife of Resident) published on 17 June 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Throughout my husbands care with Balmoral I have nothing but the highest respect to all and everyone involved. I visit on a regular basis and the atmosphere is of the highest standard regarding the excellent warmth I receive from all the loving carers and staff. I also on every occasion leave Balmoral
with peace of mind.
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Review from Gail H (Daughter of Resident) published on 10 June 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found the staff extremely capable, friendly, and dedicated to the care and welfare of the residents of their home, especially the staff on Winsor Unit. The activities and care on this unit are exceptional.
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Review from Christopher W (Son of Resident) published on 5 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have chosen to pass on my thoughts on Balmoral Care Home, in a period where the Covid-19 virus was running riot throughout care homes across the UK.
Balmoral staff had kept our family up to date throughout this unprecedented period, squashing any negative reports on PPE and what was happening in
the home. The home manager phoned me personally to inform me that the home did and still does have a stockpile of PPE for both staff and residents.
My father is fragile, and if he has had any mishap, no matter how small or large I get a phone call explaining the incident and the procedures the care staff have taken, which is very reassuring that you know that the staff has Dad’s welfare as their main priority.
The home has still carried out lots of activities throughout this period and tried to let the residents socially mix where possible at mealtimes. This is probably the only time he wants to see others as he tends to stay in his room. The home opened a Facebook page as well.
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Review from Stuart H (Son of Resident) published on 5 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Thank you to all the care staff for looking after our mam, especially during the lockdown. Unfortunately, mam contracted the Coronavirus and was then admitted into hospital, she was one of the lucky one’s going back to Balmoral. We can’t praise the staff enough for the love and care she receives from
them all. Mam can’t speak due to a brain stroke, but she had the biggest smile on her face when she saw all the care staff. Special thanks to a certain member of staff who called me to say we could all go and see our mam on VE Day in an outside area, keeping to the strict two metre distance. This was the first time we’ve seen Mam since the second week in March. She looked better than we expected and gave us the thumbs up. A big thank you to all the team.
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Review from Catherine C (Daughter of Resident) published on 3 June 2020 Submitted via Website • Report
Overall Experience 3.0 out of 5
My relative and I are very fortunate to have staff at Balmoral that are kind and sociable to us as visitors and have a very good rapport with my relative. I am pleased to say that our relative seems settled and happy regarding the care received.
Sadly though, over the past 12 months, I have seen
a lot of staff changes that, if I'm honest, has worried me. I understand staffing changes happen for a number of reasons, but there seems to be fewer staff available when we visit and they are not always available to share general information. More concern is that sometimes it has taken a visit from us as relatives, to notice things that require a member of staff's attention. Thankfully, any concerns that we have noticed have been dealt with swiftly and thoroughly.
Reply from Olivia Shields, Marketing Assistant at Balmoral Care HomeThank you, Catherine, for your comments about Balmoral Care Home. We appreciate you taking the time to give feedback and letting us know how we are doing. We have acknowledged the concerns you have, and improvements you have suggested to better the home. We have recently appointed a new and experienced Unit Manager, as well as increased the size of our team to ensure someone is always available. If you would like to discuss any concerns directly, please reach out to us at the home. Thank you again and take care.
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Review from Jo S (Daughter-in-law of Resident) published on 27 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would recommend this care provider to friends and family if they needed similar care or treatment as I understand how difficult it is to decide where to place a loved one if they can no longer look after themselves and could be putting themselves in harm's way. The care/support they receive is excellent,
nothing is ever too much, they go above and beyond the call of duty. They are treated with dignity and the staff always have time to chat and take care of the residents' needs. From what I've seen of the rooms, they vary in size and style, some have ensuites and some are without. Overall the rooms are clean and are furnished with everything you could possibly need but you are free to make it more personal and hang family photographs, etc. There is a large dining room where meals are eaten, there are always a couple of options. You can see what activities are planned for the week on the wall in reception. Safety and security are very high. Staff exceptional amid Covid-19 pandemic.
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Review from Estelle M (Daughter of Resident) published on 22 May 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father is very happy here. I find all staff friendly, welcoming and very informative. I'm am always kept informed of anything going on within the home or indeed any change in my dad. I believe he is in good hands, and being very well looked after.
Reply from Olivia Shields, Marketing Assistant at Balmoral Care HomeThank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team.
We hope to see you again soon.
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Review from Andrew R (Son of Resident) published on 22 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum went into Balmoral Care Home 21-months ago after suffering a Hemorrhagic stroke and spending some months in the hospital. She now has limited memory and doesn't really understand her environment. She is consequently in the dementia ward of the care home, it is an awful time when you are trying
to come to terms with what has happened to your loved one, and you want to be sure you are getting them the best care you can. On my first visit to Balmoral, my impressions were that the decor was a little tired, but the staff seemed great. Having thought about this for a while, I realised that the most important thing is that the staff that look after Mum and care about her, well I can assure you that every member of staff I have come into contact with at Balmoral have been absolutely amazing, so much so, that I class many of them as family friends. They really are an outstanding team, and they deserve every bit of praise I can give, especially in these unprecedented times. Thank you all.
Reply from Olivia Shields, Marketing Assistant at Balmoral Care HomeThank you, Andrew, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. Take care, we hope to see you again soon.
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Review from Jonathan S (Grandson of Resident) published on 22 May 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff at Balmoral Care home in Sheffield have gone above and beyond to do the utmost for my gran. They are very friendly and can't do enough for the residents. They all work tirelessly to give the care I would expect for my gran as she is my world. They have plenty of entertainment including games,
art sing-alongs. I cannot thank them enough for what they do and the hardships they face. I highly recommend Balmoral Care Home in Sheffield.
Reply from Olivia Shields, Marketing Assistant at Balmoral Care HomeThank you, Jonathan, for letting us know how we are doing at Balmoral Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
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Review from Susan C (Daughter of Resident) published on 6 May 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Although Balmoral Care Home is my only experience of care for a relative, I am confident that mum could not have received better care elsewhere.
Management have cooperated with external support services such as DOLS, NHS, Social workers etc.
The care staff are extremely friendly and compassionate
in view of mums demanding needs.
All requests from family have been met, within the bounds of H & S policies, especially allowing to have her budgies in her room and feeding them where necessary.
Being able to use the kitchen facilities freely, whilst visiting is greatly valued as this, indeed is her home.
Reply from Olivia Shields, Marketing Assistant at Balmoral Care HomeThank you, Susan, for letting us know how we are doing at Balmoral Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. Take care, we look forward to seeing you again soon.
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Review from Jean E (Daughter of Resident) published on 24 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot recommend Balmoral Care Home enough. The care, dedication and sheer hard work shown by all the staff is superb. Our mother was a resident in Balmoral from September 2019 until her passing in March 2020 and we had reservations - we had read about care homes in the press. We should never
have had any qualms. From day one mum settled in and we were so happy with her care. Why had we struggled to help her when it was readily available, if only we had known. Thank you all the staff in Balmoral.
Reply from Olivia Shields, Marketing Assistant at Balmoral Care HomeThank you, Jean for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.
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Review from Dennis M (Son of Resident) published on 13 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is extremely clean and the rooms are of a high standard. The staff are excellent, friendly and professional throughout. Nothing is too much trouble.
Reply from Olivia Shields, Marketing Assistant at Balmoral Care HomeThank you for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.
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Review from Beverly A (Daughter of Resident) published on 28 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is a wonderful care home where the staff go above and beyond for their residents. The staff are caring and helpful and will do anything to ensure the residents are comfortable and cared for.
Reply from Jasmine Bracken, Marketing Administrator at Balmoral Care HomeThank you for your comments about your recent experience at Balmoral Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.
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Review from Frances B (Granddaughter of Resident) published on 15 November 2019 Submitted via Website • Report
Overall Experience 1.0 out of 5
On initially picking this home for my nan we were pleased with the care however due to changes in management and a roundabout effect with staff the care has plummeted to disgraceful. The care on the dementia unit, it is frightening how understaffed and undereducated the management is in dementia care.
Heartbroken how a good home has gone down the toilet due to poor management.
Reply from Jasmine Bracken, Marketing Administrator at Balmoral Care HomeThank you, Frances, for taking the time to leave us your feedback. All of the staff are committed to providing the best possible care experience for all of our residents and we are disappointed to hear that you feel this has not happened in your case. We are very sorry to hear of the concerns that you have raised and would welcome the opportunity to discuss these in more detail. Please could we ask that you kindly contact the Home Manager or Regional Manager for the care home in the first instance or alternatively the link to our complaints information is https://www.fshc.co.uk/feedback-on-our-homes/ where additional contact information is provided. We look forward to hearing from you.
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Review from F H (Husband of Resident) published on 8 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am glad to say that I have found the staff and the care provided are very good.
Reply from Ronnie Cavanagh, Marketing at Balmoral Care HomeThank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.
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Current Review Score: 9.3 (9.330)

Overview of Review Score

The Review Score of 9.3 (9.330) out of 10 for Balmoral Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.740 for Balmoral Care Home is calculated as follows: ( (112 Excellents x 5) + (37 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 150 Ratings = 4.74
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.59 Points relating to the number of positive Reviews for Balmoral Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 = 3.825
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 85 registered maximum number of service users is 17. 13 Positive Reviews ÷ 17 = 0.765
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Jul 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Lesley

Lesley Christian

Job Title: Home Manager at Balmoral Care Home, Sheffield

Since a young age Lesley has been passionate about helping others. With her kind and helpful nature, it was evident a career in care was perfect for her. At the age of 16, she became a care assistant and went on to gain her NVQ Level 2 and 3. Before becoming a home manager she gained experience through roles such as a senior care assistant and a team leader. She is very proud that she has been able to help her team deliver the best care possible. A family-minded individual, Lesley spends her spare time swimming, going to family events and getting lost in a good book. Words of encouragement from Lesley for someone looking for the right home would be: “Ask yourself, is there a friendly atmosphere? Is it nice and bright? Are there lots of activities? If yes, this is good.”


“I love being able to help our residents live a fulfilled life with lots of laughter and joy.”

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