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Care Provided by Balmoral Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 85 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Please get in touch with our team for an individual price based on your care requirements
The price(s) shown are provided by the care home. Contact Balmoral Care Home for full pricing details and T&Cs.
Contact Balmoral Care Home to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Imperial Care Consortium Ltd
- Private Owned
Person in charge
- Lesley Christian (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 1998
- Number of floors: 3
Room Information
- Single Rooms (79)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (8)
Visiting
- All visitors are welcome, please attend reception to sign in. The home currently have protected meal times - if you wish to visit within meal times please speak to the unit and arrange
Parking
- 2 car parks, one in front of reception and one at the back of the building
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Balmoral Care Home Reviews (92)
9.1
Balmoral Care Home has a Review Score of 9.1 (9.140) out of 10, based on 10 reviews in the last 2 years.
Over all time Balmoral Care Home has 92 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Balmoral Care Home
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Review from Kevin R (Son of Resident) published on 19 January 2017 Submitted via Review Postal Card•
Overall Experience
Mum has now been in Balmoral Care Home for over 8 years and I have nothing but praise for the care and attention she has received.
Particular thanks to all the staff working here as I feel mum has been made as comfortable as possible under her difficult circumstances.
Particular thanks to all the staff working here as I feel mum has been made as comfortable as possible under her difficult circumstances.
Thanks again to all the...
Mum has now been in Balmoral Care Home for over 8 years and I have nothing but praise for the care and attention she has received.
Particular thanks to all the staff working here as I feel mum has been made as comfortable as possible under her difficult circumstances.
Particular thanks to all the staff working here as I feel mum has been made as comfortable as possible under her difficult circumstances.
Thanks again to all the staff and management.
Review from J J (Resident / Service User) published on 16 January 2017 Submitted via Review Postal Card•
Overall Experience
I come to Balmoral regularly to the coffee morning and find my contact with staff friendly and helpful.
I come to Balmoral regularly to the coffee morning and find my contact with staff friendly and helpful.
Review from Lynn (Daughter of Resident) published on 27 April 2016 Submitted via Review Postal Card•
Overall Experience
Very caring helpful staff. My mum has been in the home since February 2016 and has settled in well. In March my mum was unwell and had to visit hospital. Staff organised an ambulance to transport my mum and I to the appointment. Recently, my mum's clothes have not been washed according to care...
Very caring helpful staff. My mum has been in the home since February 2016 and has settled in well. In March my mum was unwell and had to visit hospital. Staff organised an ambulance to transport my mum and I to the appointment. Recently, my mum's clothes have not been washed according to care labels and some have shrunk. Mum is always dressed and clean when we visit. Overall very pleased with the care mum is receiving.
Review from Michael W (Son of Resident) published on 16 February 2016 Submitted via Review Postal Card•
Overall Experience
Very clean, good staff, nice bedrooms. Look after my mum very well.
Very clean, good staff, nice bedrooms. Look after my mum very well.
Review from Gordon D (Resident / Service User) published on 12 February 2016 Submitted via Review Postal Card•
Overall Experience
It's great to live here!
It's great to live here!
Review from A S (Resident / Service User) published on 10 February 2016 Submitted via Review Postal Card•
Overall Experience
I like my bedroom. Foods not too good.
I like my bedroom. Foods not too good.
↩Reply from Lizzie Dodd, Home Manager at Balmoral Care Home
Hi there, thank you for taking the time to review Balmoral Care Home - we appreciate all feedback and comments about the service we provide. In relation to the food at Balmoral, we have some very exciting changes coming up which will certainly brighten up the menu - I will talk further in person...
Hi there, thank you for taking the time to review Balmoral Care Home - we appreciate all feedback and comments about the service we provide. In relation to the food at Balmoral, we have some very exciting changes coming up which will certainly brighten up the menu - I will talk further in person about these. We’ve also just last week updated our menus to reflect preferences etc… If you have any other meals you feel would be nice on the menu then please just let me know so we can incorporate these. Thank you again for your comments.
Review from Paul (Son of Resident) published on 8 February 2016 Submitted via Review Postal Card•
Overall Experience
The care home could be improved by having more staff. Sometimes the present staff have problems coping with the number of residents.
The care home could be improved by having more staff. Sometimes the present staff have problems coping with the number of residents.
Review from Kathryn (Daughter of Resident) published on 8 February 2016 Submitted via Website•
Overall Experience
I would highly recommend Balmoral Care Home, the management and staff,caring and understanding to residents and there family.
My mum had a fall in her room in January the staff responded quickly and family in formed.
My mum had a fall in her room in January the staff responded quickly and family in formed.
A member of the staff accompanied mum in the ambulance to reasure her and give...
I would highly recommend Balmoral Care Home, the management and staff,caring and understanding to residents and there family.
My mum had a fall in her room in January the staff responded quickly and family in formed.
A member of the staff accompanied mum in the ambulance to reasure her and give the doctors information they needed.
Mum suffers from dementia so the well being of mum is of up most importance and Balmoral did just that.
My mum had a fall in her room in January the staff responded quickly and family in formed.
A member of the staff accompanied mum in the ambulance to reasure her and give the doctors information they needed.
Mum suffers from dementia so the well being of mum is of up most importance and Balmoral did just that.
Thank you
Review from N C (Son of Resident) published on 3 February 2016 Submitted via Review Postal Card•
Overall Experience
In our experience the staff always seem to try their best in sometimes testing circumstances. The staff have changed a lot over last few months so seems to have lost some of its continuity. Questions are usually answered and overall residents seem well cared for.
In our experience the staff always seem to try their best in sometimes testing circumstances. The staff have changed a lot over last few months so seems to have lost some of its continuity. Questions are usually answered and overall residents seem well cared for.
Review from G C (Daughter of Resident) published on 3 February 2016 Submitted via Review Postal Card•
Overall Experience
I am pleased my mum has just settled into home life in Balmoral. I am still coming to terms, after caring for mum, for the last eight years. I don't worry too much about her as I did because she now has 24/7 care. She has now been in Balmoral a year on 6th February 2016.
I am pleased my mum has just settled into home life in Balmoral. I am still coming to terms, after caring for mum, for the last eight years. I don't worry too much about her as I did because she now has 24/7 care. She has now been in Balmoral a year on 6th February 2016.
Review from C R (Friend of Resident) published on 3 February 2016 Submitted via Review Postal Card•
Overall Experience
People are well looked after and kept clean and happy. Carers are carers and do care for he people here.
People are well looked after and kept clean and happy. Carers are carers and do care for he people here.
Review from V F (Cousin of Resident) published on 18 November 2015 Submitted via Review Postal Card•
Overall Experience
Due to my cousin being profoundly deaf (myself too) the deaf awareness is excellent. The staff are very caring and make sure I know what is happening too. Nothing is too much trouble for the staff to help out.
Due to my cousin being profoundly deaf (myself too) the deaf awareness is excellent. The staff are very caring and make sure I know what is happening too. Nothing is too much trouble for the staff to help out.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 July 2024Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
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Awards / Recognitions (0)
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Accreditations
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