20 Abbey Lane Dell, Beauchief, Sheffield S8 0BZ
Henleigh Hall Care Home can be found in the Sheffield suburb of Beauchief, in a tranquil cul-de-sac. The home is close to shops, amenities and public transport, as well as being adjacent to a park. The home provides nursing care, and offers accommodation in single occupancy rooms, all of which are with en-suite facilities.
Henleigh Hall features several lounges and a separate dining room, where residents can enjoy each other's company at meal times. Meals served are based on traditional home cooking and there are daily choices available. Special diets can be catered for.
Regular visits are made to the home by an experienced hair stylist and a qualified chiropodist. All the laundry for residents is undertaken by the home.
The home provides a varied programme of activities, organised by dedicated staff in consultation with residents and their families. Friends and family are welcome to visit at anytime and get involved in the community at the home.
Group: brighterkind
Person in charge: Lindsey Deignan (Manager/Matron)
Local Authority / Social Services: Sheffield City Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 62 Service Users
Registered Care Categories*: Old Age • Physical Disability • Younger Adults
Specialist Care Categories: Cancer Care • Hearing Impairment • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 65+.
Single Rooms: 62
Rooms with ensuite WC: 62
Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Henleigh Hall Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.4 (maximum of 10) for Henleigh Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 35 Reviews over all time. This Average Rating is also the rating value for Henleigh Hall Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 5 out of 5 from 28 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.403 for Henleigh Hall Care Home is calculated as follows: ( (197 Excellents x 5) + (188 Goods x 4) + (28 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 414 Ratings = 4.403
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 5 Points relating to the number of positive Reviews for Henleigh Hall Care Home is based on 28 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 12.4 positive Reviews (62 registered maximum number of service users ÷ 5). 28 Reviews ÷ 12.4 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Henleigh Hall Care Home has a Review Score of 9.4 (9.403) from 35 Reviews
Review submitted from a Scanned Printed Card by Pat C (Resident) on Wednesday 16 May 2018. Relates to May 2018.
I have never had the care I found here anywhere before. The carers are very hard working, always cheerful and laugh with one another. It is lovely to see them working as one team.
How likely would you be to recommend Henleigh Hall Care Home? Extremely Likely
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Review submitted from a Postal Card by M J (Grandson of Resident) on Friday 11 May 2018. Relates to April 2018.
Excellent care standards and carers, nurseries and all staff were our rock and so good with looking after my grandmother.
How likely would you be to recommend Henleigh Hall Care Home? Extremely Likely
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Review submitted from a Postal Card by Jean B (Daughter of Resident) on Thursday 12 April 2018. Relates to March 2018.
All the staff were kind towards the whole family. Mum was in for a week's respite and was known by name by the staff. Grateful she was accepted on a Sunday as hospital needed her bed. Excellent visiting times.
How likely would you be to recommend Henleigh Hall Care Home? Extremely Likely
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Review submitted from a Postal Card by Annette W (Daughter of Resident) on Friday 2 March 2018. Relates to February 2018.
I am always greeted by friendly, helpful staff. Everyone knows me and that is a nice feeling. Mum (98 years old) is happy and safe. She is included in many activities which is fun and her room is in a position which looks out to the main entrance so she sees who is coming and going and across the railway line to the woods - perfect (and everyone has to pass her room to see other residents on Loxley Wing.
How likely would you be to recommend Henleigh Hall Care Home? Extremely Likely
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Review submitted from a Postal Card by Frances M (Daughter of Resident) on Thursday 1 March 2018. Relates to January 2018.
My parents had very different needs. Our family was relieved that Henleigh Hall could accommodate them both, though after 67 years of marriage my father has recently passed away. The staff always listened to his demands and carried out his wishes whether plans for gardens or a favourite delicacy - 'dripping and soft bread cakes'.
I want my relatives to be happy, with interesting food, be in cleaned, ironed clothes, to see and interact in activities - and they are. With many varied events happening this is a new life, with nurses carers and management equally available for residents and families. Definitely recommend.
How likely would you be to recommend Henleigh Hall Care Home? Extremely Likely
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Review submitted from a Postal Card by H C (Daughter of Resident) on Thursday 1 March 2018. Relates to February 2018.
As Mum says, 'Everyone is very kind', and for my siblings and I, this is the most important aspect of life at Henleigh, particularly when we all know that Mum's dementia can sometimes make her very difficult to care for.
How likely would you be to recommend Henleigh Hall Care Home? Extremely Likely
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Review submitted from a Postal Card by R P (Power of Attorney Solicitor of Resident) on Thursday 1 March 2018. Relates to February 2018.
I visit this home to see my resident about six times a year.
I am not related, nor will I be a beneficiary.
I think the standard of care is above average.
How likely would you be to recommend Henleigh Hall Care Home? Likely
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Review submitted from a Postal Card by Janet C (Resident) on Thursday 1 March 2018. Relates to February 2018.
Overall experience is good. Staff are very pleasant but struggle to answer the buzzers in a reasonable time on occasions.
How likely would you be to recommend Henleigh Hall Care Home? Likely
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Review submitted from a Postal Card by Susan J (Daughter of Resident) on Thursday 1 March 2018. Relates to February 2018.
I am happy with the care my mother is receiving at Henleight Hall Care Home. I am pleased that there are activities on a daily basis for my mother and other residents. I was disappointed that they did not tell me about the sedatives they were giving to my mother. However I am happy with the sedatives they are now giving when it is needed.
How likely would you be to recommend Henleigh Hall Care Home? Likely
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Review submitted from a Postal Card by Heather M (Daughter of Resident) on Thursday 1 March 2018. Relates to February 2018.
Staff have always been helpful, friendly and professional.
Decor and furnishings are lovely, giving a very 'homely' feeling.
A very good balance of pastoral and nursing care.
How likely would you be to recommend Henleigh Hall Care Home? Extremely Likely
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Review submitted from a Postal Card by Jane H (Daughter of Resident) on Thursday 1 March 2018. Relates to February 2018.
Due to the loving and professional care my Mum received when she moved to Henleigh Hall her physical, mental and emotional health improved dramatically. When my Dad saw how well she was being looked after, he also moved to Henleigh Hall. When my Mum died, the staff were so supportive and caring. They really helped my Dad through some difficult days. Although I don't live locally, all the staff know who I am when I ring up or visit and they are very friendly and helpful.
How likely would you be to recommend Henleigh Hall Care Home? Extremely Likely
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Review submitted from a Postal Card by Ian M (Son of Resident) on Tuesday 23 January 2018. Relates to January 2018.
The care given to my mother by the staff at Henleigh Hall has been exemplarily good. They have taken her into their hearts and have done as much as possible to ensure she is happy and comfortable.
How likely would you be to recommend Henleigh Hall Care Home? Extremely Likely
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Review submitted from a Postal Card by A S (Relative of Resident) on Friday 5 January 2018. Relates to November 2017.
Helpful and caring for my family.
The care and understanding given to my relative is very good, always speaking to him as him and not just another old man.
The staff really care and want the very best for him.
How likely would you be to recommend Henleigh Hall Care Home? Extremely Likely
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Review submitted from a Postal Card by S P (Relative of Resident) on Wednesday 3 January 2018. Relates to December 2017.
Everyone at Henleigh Hall who has been involved with my uncle's care has been professional, compassionate and gone the extra mile! Even during some difficult times we have felt supported. The home really is a home from home. The activities/outings etc are varied and it is lovely to see staff encouraging the residents to get out and about. Brilliant work team and thank you!
How likely would you be to recommend Henleigh Hall Care Home? Extremely Likely
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Review submitted from a Postal Card by Daisy S (Friend of Resident) on Monday 18 December 2017. Relates to December 2017.
We have found Henleigh Hall to be a very welcoming place and staff are extremely caring.
Our friend is very contented and treated with dignity.
How likely would you be to recommend Henleigh Hall Care Home? Extremely Likely
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Review submitted from a Postal Card by John S (Brother of Resident) on Monday 18 December 2017. Relates to November 2017.
My brother has always felt well cared for, both holistically and physically. He has autonomy in his everyday life but is supported where physical limitations require it.
Very happy.
How likely would you be to recommend Henleigh Hall Care Home? Extremely Likely
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Review submitted from a Postal Card by C S (Sister of Resident) on Monday 18 December 2017. Relates to November 2017.
My brother has settled here very well all thanks to the efforts of the staff. They all go the extra mile to make Henleigh a home. My brother has also exceeded all expectations in his recovery from his stroke. Again, all thanks to the extra efforts made by the staff.
How likely would you be to recommend Henleigh Hall Care Home? Extremely Likely
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Review submitted from a Postal Card by S K (Niece of Resident) on Monday 18 December 2017. Relates to November 2017.
My uncle is very happy here, he is really well cared for. All the staff are very friendly and seem to work very hard. They are all very friendly.
How likely would you be to recommend Henleigh Hall Care Home? Extremely Likely
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Review submitted from a Postal Card by Sylvia R (Sister of Resident) on Thursday 14 December 2017. Relates to December 2017.
My sister has only been in for 2 months and has settled in very well and seems happy here. All the staff are very kind and nothing is too much trouble for them. The food is excellent and they cater very well and seem to be able to ask for something different to the menu. The care overnight is also very good.
How likely would you be to recommend Henleigh Hall Care Home? Extremely Likely
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Review submitted from a Postal Card by S E (Wife of Resident) on Friday 8 December 2017. Relates to November 2017.
I am happy my husband is being well cared for in this home. The staff are all very nice. Most of the time he is in bed but they leave the door open and keep popping in to see him. He is on a peg feed so needs 24-hour nursing after a stroke. I am happy his needs are being met.
How likely would you be to recommend Henleigh Hall Care Home? Extremely Likely
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Review submitted from a Postal Card by R E (Husband of Resident) on Thursday 30 November 2017. Relates to November 2017.
My wife is receiving excellent care.
How likely would you be to recommend Henleigh Hall Care Home? Extremely Likely
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Review submitted from a Postal Card by Reg E (Resident) on Monday 27 November 2017. Relates to November 2017.
IU have lived here for 9 years. The staff here are my family and my friends and I feel safe.
How likely would you be to recommend Henleigh Hall Care Home? Extremely Likely
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Review submitted from a Postal Card by Julia E (Friend of Resident) on Tuesday 21 November 2017. Relates to October 2017.
I have been a visitor to a dear friend in this home since Henleigh Hall opened.
I liked it then and it is very good now. My friends always settled easily and were happy here.
Highly recommended.
On point for all homes and always needed is a receptionist. The first person you meet, not to just unlock the door but when well experienced will sort out many a problem.
How likely would you be to recommend Henleigh Hall Care Home? Extremely Likely
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Review submitted from a Postal Card by Jane M (Daughter of Resident) on Monday 20 November 2017. Relates to November 2017.
Very professional, friendly, lots going on where staff are supportive and encourage residents to take part. Care carried out kindly and efficiently.
Staff will "go the extra mile" when asked. Rooms need redecorating (and corridors) but kept clean and usually tidy. Occasional issues e.g buzzer not on mum's chair but left on the bed across the room, no towels, have to be addressed. Some communication between different areas and getting messages through can be a problem.
The atmosphere is calm, positive and welcoming and caring nature of the home is evident.
How likely would you be to recommend Henleigh Hall Care Home? Extremely Likely
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Review submitted from a Postal Card by Erica C (Granddaughter of Resident) on Friday 17 November 2017. Relates to November 2017.
My grandma has lived at Henleigh Hall for just over 2 years and the transition from home to here has been super. Her room is light and cheerful with things of her own to make links to her own house. Staff are kind, patient, caring and friendly. My family and I trust in their care and Grandma is happy and safe. In emergencies they have been excellent; thorough care provided. Thank you, Henleigh Hall and staff. It means so much that she is happy.
How likely would you be to recommend Henleigh Hall Care Home? Extremely Likely
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Review submitted from a Postal Card by David L (Resident) on Thursday 10 August 2017. Relates to August 2017.
I find the service and facilities quite good and I am happy with the organisation.
How likely would you be to recommend Henleigh Hall Care Home? Extremely Likely
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Review submitted from a Postal Card by R B (Power of Attorney Solicitor of Resident) on Tuesday 4 July 2017. Relates to June 2017.
Staff very helpful and pleasant. Rooms need decorating.
How likely would you be to recommend Henleigh Hall Care Home? Likely
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Review submitted from a Postal Card by Chris M (Son of Resident) on Thursday 29 June 2017. Relates to February 2017.
From the first time I attended the home to see if it was the right place for my dad, I felt happy and confident after seeing and speaking with staff that it was.
No matter what time I visit the home the staff are committed to the residents and their families and because of this, the health and well-being of the residents are catered for.
This is evident in the massive improvements my dad has made since being there, namely his physical state and mental state.
He is more outgoing than he has been for years.
They do good work and work well as a team.
How likely would you be to recommend Henleigh Hall Care Home? Extremely Likely
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Review submitted from a Postal Card by P W (Son of Resident) on Tuesday 25 April 2017. Relates to April 2017.
So pleased with the care and support by all the staff for my mother. Thank you.
How likely would you be to recommend Henleigh Hall Care Home? Extremely Likely
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Review submitted from a Postal Card by D M (Son of Resident) on Tuesday 18 April 2017. Relates to March 2017.
The staff are very friendly and accommodating.
Nothing seems to be too much trouble.
How likely would you be to recommend Henleigh Hall Care Home? Likely
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Review submitted from a Postal Card by M R (Son of Resident) on Friday 24 March 2017. Relates to March 2017.
Mum going into Henleigh Hall has helped her and all our family immensely. People had been advocating her care to be in her home, but we were getting nowhere with this and mum was getting worse.
Henleigh Hall has improved mums life so much by providing company, activities and security as we know she is in safe hands. This has enabled our family to get back peace of mind, especially at night time.
How likely would you be to recommend Henleigh Hall Care Home? Extremely Likely
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Review submitted from a Postal Card by Claire F (Granddaughter of Resident) on Thursday 23 March 2017. Relates to March 2017.
My grandmother has been at Henleigh Hall Care Home for nearly three years and is still better healthwise now than she was four years ago. The major plus for us is that your fantastic staff are all the same as they were when she first arrived. They all know the residents and their needs and do all they can to look after and care for them. We are so grateful to you all.
How likely would you be to recommend Henleigh Hall Care Home? Extremely Likely
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Review submitted from a Postal Card by Richard C (Son of Resident) on Thursday 23 March 2017. Relates to March 2017.
I am very happy with Mum's care and the standard of accommodation. Staff are pleasant and attentive.
How likely would you be to recommend Henleigh Hall Care Home? Extremely Likely
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Review submitted from a Postal Card by B B (Daughter of Resident) on Thursday 9 March 2017. Relates to January 2017.
Mum has been in Henleigh for five years and has been cared for to a high standard. She suffers with agitated depression and they fully understand this. Her moods change and she is frail but she is happy and as safe as possible
How likely would you be to recommend Henleigh Hall Care Home? Extremely Likely
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Review submitted from a Postal Card by J G (Wife of Resident) on Tuesday 22 November 2016. Relates to November 2016.
The home seems ok. They have tidied it up recently for the better. They care for my husband.
How likely would you be to recommend Henleigh Hall Care Home? Extremely Likely
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February 2018
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Job Title: Home Manager
Joined: 1995
Description:
Why did you decide to join brighterkind?
I have worked at Henleigh Hall since we opened in June 1995, as the registered manager since June 1998 and feel that Henleigh belongs very much to my team and me. brighterkind came along at the perfect time for us and it has been so exciting and rewarding to be part of this adventure together.
What one thing do you enjoy most about your job?
The variety, my role changes every day and there is always something new to learn and develop.
What are your interests outside of work?
I have a love of sport - mainly watching, I hasten to add - especially cricket and rugby. I always have a book on the go and read an average of 2 books per week. I love being with my family and friends and enjoy having fun.
Are you a nurse?
I am a registered nurse, I qualified in 1988.
Why did you get into nursing?
Literally because at 16 I was not wholly sure what I wanted to do, one of my best friends had enrolled on the pre-nursing course and I went along- she did not and went to work in an estate agents! In between the course finishing and being 18, I worked in a care home and loved it which ultimately secured my future as a nurse.
Key qualifications and experience:
Registered General Nurse
Registered Managers Award
Variety of teaching certificates including Cert Ed
What was a defining moment for you?
Deciding to leave the NHS after 10 years and choosing to work in the independent sector, I’ve never looked back.
Experience - what is your background?
I did my pre-nursing course in Hull and moved to the Sheffield School of Nursing in May 1985. I worked on the stroke unit at Netheredge Hospital until it closed its doors in 1995 and chose to move to help commission Henleigh.
I am passionate about...
Lots of things, my family and friends and Henleigh Hall and all that entails.
What is your biggest achievement?
This takes a lot of thinking about, possibly maturing and trying to be level-headed and calm in any life situation, personal or at work.
My favourite brighterkind value is from keep it simple, do it from the heart, make every moment matter, sort it and choose to be happy is...
Although I endorse them all, I think choose to be happy, no one wants to see a miserable face, someone that’s grumpy, we need a positive attitude and you can only have that by choosing to be happy.
There are currently no Care Home Idol entrants who have performed at Henleigh Hall Care Home