Henleigh Hall Care Home

Thank you all.

Great facilities, caring staff.

Very friendly staff and very helpful. After meals, my husband has food down him, usually soup - he has lots of clothes and I don't like to see him in a dirty jumper. He is very happy at Henleigh and has been there for about five to six years.

My thanks and admiration go out to all of them.

My mother has resided at Henleigh Hall for five years now, having a life-threatening stroke. Living some distance from the home, the care team and administrative staff at Henleigh Hall have maintained a high standard of support and provision of care with my mother's needs and dignity placed at the centre of all decisions. As a family, we feel we are working in partnership with Henleigh Hall to give our Mother the care she needs.

Mum went to Henleigh Hall in June 2017 and we were worried that she would not adjust to the move. Our fears were unfounded as everything possible was done to help her fit in. All the staff were friendly, approachable and helped mum to become more outgoing. The care staff and nursing staff were excellent and she became part of their family until she passed away in October this year. We are extremely grateful that she was cared for so well in her last years.

My relative has complex medical needs that are comprehensively met by the excellent nursing staff. Staff at the care home know my relative really well and provide a highly personalised care package. I am entirely confident to leave my relative in the care of this home.

From our initial enquiry with the manager, through to the day to day involvement with the nurses and carers, we have witnessed nothing other than a professional caring attitude. My dad's complex needs have been met, and medical in particular has been outstanding.

Warm welcome on admittance to home. All staff very friendly from the manager to the caretaker. Food looks excellent, and the dining room is very nice. Very good range of activities and residents are encouraged to attend and socialise. Room is comfortable, clean and warm and we are very happy so far - six weeks since start of residence.

My dad was in Henleigh Hall from January to September 2019 and from the first day of his stay to the day he passed away, he was treated with respect and dignity. All the staff were devoted carers and loving, they looked after his every need. I can't praise Henleigh enough for looking after our dad the way they did. The home exceeded all our expectations and made it easy for us.

My sister has been here about 6 weeks and so far I could not have wished for better care. All the staff, from the manager to the cleaners, are very friendly, caring and give the personal touch that makes all the difference.

When I have another spell of Bipolar, or my family are away during my Bipolar, I would be very happy to stay here again.

Can't fault, myself and family very happy with the care my wife gets. Wouldn't want her to be anywhere else.

I am happy with the care my mother is receiving at your home. The staff are friendly and helpful. My mother enjoys the food.

The staff are very caring and professional and willing to listen to any concerns re: our mother.

I feel the decor is very dated but understand that ie decorating is difficult without disturbing the residents.

My husband is a very comfortable at Henleigh Hall. I know he is well looked after and is safe. All the staff are really lovely. They are very caring and efficient. I don't think people appreciate enough just how hard they work. The home is very clean and has good facilities. I am glad he is in there rather than somewhere more clinical.

My mother was a resident of Henleigh Hall Care Home for around 9 years up until her death in 2017. My mum had very challenging behaviour and could be very difficult at times. I cannot praise the staff enough for their professionalism, support and continuous care they gave my mother. Even when times were hard they showed my mum so much respect, and genuinely cared for her and maintained her dignity throughout. My mum received palliative care in her final days at Henleigh and the staff were amazing, I couldn't have got through it without them. The staff are absolutely brilliant, the rooms are spacious and the home is just like one big family who will help you as well as the resident.

She is very well cared for and has settled into the 'family'.

The home is warm and there are two dining rooms. Breakfast in the room works well with lunch and tea in the dining rooms.

We come to visit most days and my dad seems to be having the appropriate care.