Ashcroft

Kelvin Way, Undercliffe, Bradford BD2 3EF
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9.8 95 Reviews
  • Ashcroft, Bradford
Anchor’s Ashcroft is located in the Undercliffe suburb of Bradford and provides friendly and comfortable residential and dementia care for up to 66 residents in single ensuite rooms. The home is located in a quiet residential area whilst being close to transport links and local amenities and attractions. Ashcroft supports trial stays and respite care, as well as permanent stays.

Ashcroft continues to welcome new residents for residential and residential dementia care. The home is proud to have achieved Veteran Framework Friendly accreditation to confirm veterans can be supported with appropriate care.

The dedicated care team gets to know each resident, working with them and their loved ones to create detailed care plans so that their needs are always met. Ashcroft's modern environment enables compassionate care to support residents' wellbeing. Residents benefit from freshly cooked meals and varied activities.

Residents living with dementia receive quality dementia care, provided by the team who are fully trained to ensure their approach is the best for residents living with dementia.

The care team provides individual and compassionate care by getting to know each individual and building strong relationships with them and their loved ones.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has more than 60 years of experience as a not-for-profit provider of services to older people. Anchor reinvests the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass the customer’s expectations.
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Care Provided by Ashcroft

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1200
  • Self-Funded Residential Dementia Care: from £1200
  • RESPITE Self-Funded Residential Care: from £1200
  • RESPITE Self-Funded Residential Dementia Care: from £1200

Colleagues at Ashcroft will be happy to discuss our weekly fees with you and what our fees include.

These prices are only a guideline, please contact Ashcroft to find out the exact price for your requirements.

Contact Ashcroft to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Ashcroft to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in Charge

  • Emma Ciccone (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2002
  • Last Refurbishment: 2002
  • Number of floors: 2

Room Information

  • Single Rooms (66)
  • Couples/Companion Rooms (0)

Visiting

  • The home welcome visitors as an integral part of day-to-day life.

Parking

  • There is onsite parking, including disabled spaces.

Ashcroft Reviews (95)

9.8

Ashcroft has a Review Score of 9.8 (9.785) out of 10, based on 37 reviews in the last 2 years.
Over all time Ashcroft has 95 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Ashcroft
  • 30
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Total of 95, showing 1-20
Review from Amanda F (Daughter of Resident) published on 18 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found this care home to be excellent in caring for my mother with dementia. She has been at Ashcroft for over 2 years now, and has been treated with the utmost respect, kindness and compassion. Carers know my mum, understand her needs and respond accordingly. Staff see residents as a family
and genuinely care. I can approach with any concerns and I am always listened to and responded to. I cant recommend this facility highly enough.
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Review from Lisa F (Daughter-in-law of Resident) published on 16 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
5 stars is not enough! Ashcroft is our lifesaver for both my mother in law and the family. We could not be happier with the service and it is obvious my mother in law is very happy there. All staff are friendly, welcoming and competent and nothing is too much trouble. I observe all clients being treated
with dignity and respect! I would not hesitate to recommend Ashcroft to anybody wanting a safe, happy and respectful environment for their loved one!
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Review from D P (Husband of Resident) published on 16 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife being well cared for during an assessment on behalf of social services.
On assessment conclusion if it is to stay longer at Ashcroft this will be very acceptable.
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Review from A F (Son of Resident) published on 9 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has lived in Ashcroft for over 2 years, it is essential that as a family member you have complete trust in those who care for your loved ones. Every single team member at Ashcroft give's everything to make sure their residents are cared for, and treat with kindness, dignity and respect. I feel
happy and content knowing that Mum is truly in the best place for her surrounded by compassionate professionals.
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Review from N B (Son of Resident) published on 9 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent friendly staff, always keep me fully informed of any developments in care and welfare of my mother, I am fully supportive of any decision they make and they always without fail contact myself or my brother , the home is first class in cleanliness and ambience, no hesitation in recommending
it to any other person
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Review from T B (Son of Resident) published on 9 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the first enquiry we made with the care home all the staff have been and continue to be great. My family and I are very happy with the home and the care my mother is receiving.
I would recommend this home.
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Review from Liz C (Daughter of Resident) published on 9 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't fault Ashcroft. From initial enquiry and my visit to view the home when my mum was in hospital, I was impressed by the standard of the home, the friendliness and can do attitude of the staff. The staff are brilliant with my mum and are easy to communicate with. Nothing is too much trouble. Mum
is settled and happy - and I know she is in great hands!
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Review from D G (Daughter of Resident) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum went into Ashcroft for respite care, initially for 4 weeks but was extended twice due to deteriorating health. It was a stressful/emotional time as a family but the support received, care & love from all the staff - deputy manager, team leaders, carers, housekeeping and chefs was fantastic. This
shone through when we wanted mum to come home for her last days, her wish. The compassion & determination shown in a difficult situation will never be forgotten, especially towards my Dad/wider family.
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Review from Angela B (Daughter of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was a resident at Ashcroft care home from November 2023 until her death in July 2025. I am very happy with the way the staff treated her and myself whenever I visited. I was always informed of any incidents and every time things were dealt with professionally. Overall I would be happy to recommend
Ashcroft care home.
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Review from P W (Son of Resident) published on 9 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm very impressed with Ashcroft Care Home. My Dad has been a resident there for two and half years and is extremely well looked after and cared for. All the staff and management are incredible. They all love my Dad and treat him with respect and dignity. He has formed very positive friendships with
several of the care team as well as some of the residents. He has a lovely, bright room and has his personal things that matter to him around him. The main thing for me is that my Dad is safe, secure and looked after.
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Review from Janet C (Daughter of Resident) published on 8 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I couldn't fault my dad's care. The staff at Ashcroft were wonderful. His care was exemplary and the staff were caring, patient and fun too. The whole building has such a pleasant atmosphere and it was a lovely place for my dad to spend his final days. Thank you all at Ashcroft
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Review from Leanda S (Daughter-in-law of Resident) published on 2 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
One of the hardest choices is putting a loved parent in residential care. Luckily we chose the best home for my mother in law and she settled in from day one. As she had vascular dementia, her behaviour could be challenging at times but all the wonderful staff treated her with infinite patience, love,
care and humour. Nothing was ever too much trouble. She was always encouraged to join in with all the activities and to 'help' other staff with duties, such as the tea trolley. Staff were always vigilant regarding any health issues and responsive to concerns (of which there were very few). Ashcroft has a low turnover of staff, which speaks for itself and great effort is put into the home looking clean, tidy and smelling nice. When my mum in law reached end of life, after 2.5 years there, the staff looked after her with the same absolute love, care and devotion and also provided us with the same care, love and support. We cannot thank them enough and we highly recommend.
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Review from Billy P (Brother of Resident) published on 11 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment I entered Ashcroft to visit my sister the centre and ALL staff exuded a very warm welcome.
It's very clear my sister absolutely loves it in Ashcroft and has settled in there very quickly indeed. The care, concern and friendliness of all the staff I came across was of the highest level.
Thank you very much indeed to the Ashcroft team!
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Review from Arron S (Son of Resident) published on 24 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
5 Stars - A Truly Special Celebration at Ashcroft!
We recently celebrated my mum's 70th birthday at Ashcroft, and I honestly couldn't have asked for a more beautiful day. The staff went above and beyond to make everything feel personal, thoughtful, and full of love. From the decorations to the food,
to the gentle caring way they look after my mum, it was all handled with such warmth and kindness.
My mum was absolutely beaming - she felt so special and truly celebrated. It meant the world to us to see her surrounded by people who clearly care so much for her.
Although my mum has been a resident for a relatively short period of time, Ashcroft has always been a wonderful place, but this party really showed how deeply they value the people in their care. Thank you for making Mum's 70th so memorable, we'll treasure it always! x
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Review from Elizabeth G (Daughter of Resident) published on 22 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and love shown to mum was lovely and reassuring that she was being well looked after. All the staff worked together as a team, always having a ready smile.
Mum was only there for a few weeks because her health was in decline. The staff were brilliant ensuring she had everything she needed
to keep her comfortable, clean, nicely fed and lots of company and chats.
We visited often, as her health deteriorated and were always welcome.
Observing staff interactions with other residents was reassuring too. Everyone was treated as a valued individual.
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Review from Sara W (Daughter-in-law of Resident) published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Not been here for about 4 years but it looks amazing. It's changed so much. The rooms are beautiful and the staff couldn't have been anymore helpful. Looking forward to visiting again soon.
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Review from Mollie A (Wife of Resident) published on 26 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am really pleased with the staff, they have made my husband settle in and he has settled in faster than we expected. The home is very clean and smells nice. We are pleased with his bedroom especially the garden view. I stay for my lunch three times a week and the food is excellent.
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Review from Lea P (Daughter of Resident) published on 14 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was a resident in Ashcroft for 3 years. She had several medical conditions including vascular dementia and at times could be difficult. During her stay at Ashcroft, the staff from carers to domestics were amazing, treating Mum with respect at all times. She was given encouragement to join in
activities giving her some purpose. When Mum passed away in Ashcroft the love and support shown to us as a family was outstanding. I can't thank the team enough. They became like a family to us. I would highly recommend Ashcroft to anyone looking for a care facility for a loved one.
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Review from Colin S (Son of Resident) published on 24 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been there for 4 weeks now and every time we visit staff are friendly and helpful. Always ready to answer questions if we have any or point us to the right person who can help. All interaction has been kind and respectful whilst maintaining a good sense of humour, they have found the right level
of interaction with mum and have good 'banter'.
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Review from A B (Friend of Resident) published on 23 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
This home is very nice, the staff always introduce themselves when entering a person's room. They are happy to help when asked for something, they are very kind and courteous. It's clean, very caring understanding. I would definitely recommend this home to other people.
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Current Review Score: 9.8 (9.785)

Overview of Review Score

The Review Score of 9.8 (9.785) out of 10 for Ashcroft is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 37 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.785 for Ashcroft is calculated as follows: ( (351 Excellents x 5) + (74 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 433 Ratings = 4.785
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ashcroft is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 37 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Sep 2018

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 08 Dec 2025

We currently have two vacancies for care. Please contact Ashcroft directly for further details.

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Awards / Recognitions (15)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Ashcroft

What types of Care is Ashcroft registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ashcroft have?

There are 66 Single Rooms.

What are the Facilities & Services at Ashcroft?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Ashcroft to the centre of Bradford?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashcroft to verify any information. View our terms and conditions. Ashcroft has an Enhanced Service - more info.