Ashcroft

Kelvin Way, Undercliffe, Bradford BD2 3EF
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9.8 90 Reviews
  • Ashcroft, Bradford
Anchor’s Ashcroft is located in the Undercliffe suburb of Bradford and provides friendly and comfortable residential and dementia care for up to 66 residents in single ensuite rooms. The home is located in a quiet residential area whilst being close to transport links and local amenities and attractions.

Ashcroft continues to welcome new residents for residential and residential dementia care. The home is proud to have achieved Veteran Framework Friendly accreditation to confirm veterans can be supported with appropriate care.

The dedicated care team gets to know each resident, working with them and their loved ones to create detailed care plans so that their needs are always met.

Customers living with dementia receive quality dementia care, provided by staff members who are fully trained to ensure their approach is the best for residents living with dementia.

The care team provides individual and compassionate care by getting to know each individual and building strong relationships with them and their loved ones.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people. Anchor reinvests the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass the customer’s expectations.
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Care Provided by Ashcroft

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1200
  • Self-Funded Residential Dementia Care: from £1200
  • RESPITE Self-Funded Residential Care: from £1200
  • RESPITE Self-Funded Residential Dementia Care: from £1200

Colleagues at Ashcroft will be happy to discuss our weekly fees with you and what our fees include.

These prices are only a guideline, please contact Ashcroft to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Emma Ciccone (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact Ashcroft directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2002
  • Last Refurbishment: 2002
  • Number of floors: 2

Room Information

  • Single Rooms (66)
  • Couples/Companion Rooms (0)

Visiting

  • The home welcome visitors as an integral part of day-to-day life.

Parking

  • There is onsite parking, including disabled spaces.

Ashcroft Reviews (90)

9.8

Ashcroft has a Review Score of 9.8 (9.779) out of 10, based on 33 reviews in the last 2 years.
Over all time Ashcroft has 90 reviews.

Overall Experience
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Date Published
  • 90
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Reviewer Connection to Ashcroft
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Review from D G (Daughter of Resident) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum went into Ashcroft for respite care, initially for 4 weeks but was extended twice due to deteriorating health. It was a stressful/emotional time as a family but the support received, care & love from all the staff - deputy manager, team leaders, carers, housekeeping and chefs was fantastic. This
shone through when we wanted mum to come home for her last days, her wish. The compassion & determination shown in a difficult situation will never be forgotten, especially towards my Dad/wider family.
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Review from Angela B (Daughter of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was a resident at Ashcroft care home from November 2023 until her death in July 2025. I am very happy with the way the staff treated her and myself whenever I visited. I was always informed of any incidents and every time things were dealt with professionally. Overall I would be happy to recommend
Ashcroft care home.
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Review from P W (Son of Resident) published on 9 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm very impressed with Ashcroft Care Home. My Dad has been a resident there for two and half years and is extremely well looked after and cared for. All the staff and management are incredible. They all love my Dad and treat him with respect and dignity. He has formed very positive friendships with
several of the care team as well as some of the residents. He has a lovely, bright room and has his personal things that matter to him around him. The main thing for me is that my Dad is safe, secure and looked after.
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Review from Janet C (Daughter of Resident) published on 8 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I couldn't fault my dad's care. The staff at Ashcroft were wonderful. His care was exemplary and the staff were caring, patient and fun too. The whole building has such a pleasant atmosphere and it was a lovely place for my dad to spend his final days. Thank you all at Ashcroft
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Review from Leanda S (Daughter-in-law of Resident) published on 2 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
One of the hardest choices is putting a loved parent in residential care. Luckily we chose the best home for my mother in law and she settled in from day one. As she had vascular dementia, her behaviour could be challenging at times but all the wonderful staff treated her with infinite patience, love,
care and humour. Nothing was ever too much trouble. She was always encouraged to join in with all the activities and to 'help' other staff with duties, such as the tea trolley. Staff were always vigilant regarding any health issues and responsive to concerns (of which there were very few). Ashcroft has a low turnover of staff, which speaks for itself and great effort is put into the home looking clean, tidy and smelling nice. When my mum in law reached end of life, after 2.5 years there, the staff looked after her with the same absolute love, care and devotion and also provided us with the same care, love and support. We cannot thank them enough and we highly recommend.
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Review from Billy P (Brother of Resident) published on 11 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment I entered Ashcroft to visit my sister the centre and ALL staff exuded a very warm welcome.
It's very clear my sister absolutely loves it in Ashcroft and has settled in there very quickly indeed. The care, concern and friendliness of all the staff I came across was of the highest level.
Thank you very much indeed to the Ashcroft team!
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Review from Arron S (Son of Resident) published on 24 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
5 Stars - A Truly Special Celebration at Ashcroft!
We recently celebrated my mum's 70th birthday at Ashcroft, and I honestly couldn't have asked for a more beautiful day. The staff went above and beyond to make everything feel personal, thoughtful, and full of love. From the decorations to the food,
to the gentle caring way they look after my mum, it was all handled with such warmth and kindness.
My mum was absolutely beaming - she felt so special and truly celebrated. It meant the world to us to see her surrounded by people who clearly care so much for her.
Although my mum has been a resident for a relatively short period of time, Ashcroft has always been a wonderful place, but this party really showed how deeply they value the people in their care. Thank you for making Mum's 70th so memorable, we'll treasure it always! x
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Review from Elizabeth G (Daughter of Resident) published on 22 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and love shown to mum was lovely and reassuring that she was being well looked after. All the staff worked together as a team, always having a ready smile.
Mum was only there for a few weeks because her health was in decline. The staff were brilliant ensuring she had everything she needed
to keep her comfortable, clean, nicely fed and lots of company and chats.
We visited often, as her health deteriorated and were always welcome.
Observing staff interactions with other residents was reassuring too. Everyone was treated as a valued individual.
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Review from Sara W (Daughter-in-law of Resident) published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Not been here for about 4 years but it looks amazing. It's changed so much. The rooms are beautiful and the staff couldn't have been anymore helpful. Looking forward to visiting again soon.
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Review from Mollie A (Wife of Resident) published on 26 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am really pleased with the staff, they have made my husband settle in and he has settled in faster than we expected. The home is very clean and smells nice. We are pleased with his bedroom especially the garden view. I stay for my lunch three times a week and the food is excellent.
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Review from Lea P (Daughter of Resident) published on 14 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was a resident in Ashcroft for 3 years. She had several medical conditions including vascular dementia and at times could be difficult. During her stay at Ashcroft, the staff from carers to domestics were amazing, treating Mum with respect at all times. She was given encouragement to join in
activities giving her some purpose. When Mum passed away in Ashcroft the love and support shown to us as a family was outstanding. I can't thank the team enough. They became like a family to us. I would highly recommend Ashcroft to anyone looking for a care facility for a loved one.
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Review from Colin S (Son of Resident) published on 24 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been there for 4 weeks now and every time we visit staff are friendly and helpful. Always ready to answer questions if we have any or point us to the right person who can help. All interaction has been kind and respectful whilst maintaining a good sense of humour, they have found the right level
of interaction with mum and have good 'banter'.
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Review from A B (Friend of Resident) published on 23 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
This home is very nice, the staff always introduce themselves when entering a person's room. They are happy to help when asked for something, they are very kind and courteous. It's clean, very caring understanding. I would definitely recommend this home to other people.
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Review from Trish C (Partner of Resident) published on 9 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have watched my partner's mental and physical health deteriorate due to his health issues and have seen how much the wonderful staff here have continually cared for him and their compassion, despite being so busy. I cannot praise them enough and am extremely grateful to them.
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Review from G B (Son of Resident) published on 15 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in Ashcroft since 2015 and I can safely say the staff in the home have always been kind and friendly and my mum is in the best place and I know she is well looked after. At times they go beyond their duties to make sure my mum has everything she needs.
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Review from Amanda F (Daughter of Resident) published on 7 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been cared for at Ashcroft for over 18 months now and over that time she has sadly declined with dementia and met with some distressing ongoing medical issues. The staff have been incredibly caring and competent throughout, reassuring and always consistently going the extra mile. The home
has a feel of consistency and teamwork, with permanent staff members who know and relate to the residents well. They have adapted to every stage of Mum's condition with flexibility and unfailing support. I know Mum is incredibly well cared for. Staff and management are approachable and make every effort to keep me informed of any changes or concerns.
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Review from J D (Daughter of Resident) published on 27 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad recently passed away in Ashcroft after living there since April 2022. He was always really well looked after by the wonderfully dedicated staff. In his last few days, the dedication never stopped. My family was well looked after when we stayed with Dad. He was treated with the utmost dignity
and cared for diligently until the end. Nothing was too much trouble for the staff be it during the day or through the night. They always made sure we knew who would be there on the next shift so we knew what to expect and never left before coming to check on us.
Nobody ever wants to put their loved one into a care home, but if you have to, there can't be many better places than this.
Thank you - you know who you are!
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Review from K H (Daughter of Resident) published on 10 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has lived at Ashcroft since May 2023. She is happy and very well cared for. Every member of staff goes above and beyond to ensure she is clean, well fed and entertained. Her room is kept spotlessly clean and has everything she needs. I would not hesitate to recommend Ashcroft to anyone looking
for a care home for a loved one.
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Review from L P (Friend of Resident) published on 5 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the staff friendly and efficient, and the care home is very clean and comfortable. I think my friend is very happy here and well looked after.
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Review from K D (Daughter of Resident) published on 5 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Mother has been a resident at Ashcroft for 5 years now. She can be quite difficult and rude at times. The staff are fantastic with her and are very patient as she struggles with her speech. She always looks clean and well cared for. If any problems arise I am called straight away and they try their
utmost to sort it. I'm regularly kept up to date with her finances and also receive a monthly newsletter. Overall I'm more than happy with Ashcroft.
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Current Review Score: 9.8 (9.779)

Overview of Review Score

The Review Score of 9.8 (9.779) out of 10 for Ashcroft is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 33 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.779 for Ashcroft is calculated as follows: ( (308 Excellents x 5) + (70 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 385 Ratings = 4.779
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ashcroft is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 33 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Sep 2018

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 15 Sep 2025

We currently have two vacancies for care. Please contact Ashcroft directly for further details.

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Awards / Recognitions (15)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Ashcroft

What types of Care is Ashcroft registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ashcroft have?

There are 66 Single Rooms.

What are the Facilities & Services at Ashcroft?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Ashcroft to the centre of Bradford?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashcroft to verify any information. View our terms and conditions. Ashcroft has an Enhanced Service - more info.