Ashcroft

Kelvin Way, Undercliffe, Bradford BD2 3EF
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9.8 90 Reviews
  • Ashcroft, Bradford
Anchor’s Ashcroft is located in the Undercliffe suburb of Bradford and provides friendly and comfortable residential and dementia care for up to 66 residents in single ensuite rooms. The home is located in a quiet residential area whilst being close to transport links and local amenities and attractions.

Ashcroft continues to welcome new residents for residential and residential dementia care. The home is proud to have achieved Veteran Framework Friendly accreditation to confirm veterans can be supported with appropriate care.

The dedicated care team gets to know each resident, working with them and their loved ones to create detailed care plans so that their needs are always met.

Customers living with dementia receive quality dementia care, provided by staff members who are fully trained to ensure their approach is the best for residents living with dementia.

The care team provides individual and compassionate care by getting to know each individual and building strong relationships with them and their loved ones.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people. Anchor reinvests the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass the customer’s expectations.
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Care Provided by Ashcroft

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1200
  • Self-Funded Residential Dementia Care: from £1200
  • RESPITE Self-Funded Residential Care: from £1200
  • RESPITE Self-Funded Residential Dementia Care: from £1200

Colleagues at Ashcroft will be happy to discuss our weekly fees with you and what our fees include.

These prices are only a guideline, please contact Ashcroft to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Emma Ciccone (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact Ashcroft directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2002
  • Last Refurbishment: 2002
  • Number of floors: 2

Room Information

  • Single Rooms (66)
  • Couples/Companion Rooms (0)

Visiting

  • The home welcome visitors as an integral part of day-to-day life.

Parking

  • There is onsite parking, including disabled spaces.

Ashcroft Reviews (90)

9.8

Ashcroft has a Review Score of 9.8 (9.779) out of 10, based on 33 reviews in the last 2 years.
Over all time Ashcroft has 90 reviews.

Overall Experience
  • 70
  • 18
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Date Published
  • 90
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Reviewer Connection to Ashcroft
  • 29
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Total of 90, showing 41-60
Review from R E (Niece of Resident) published on 17 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I feel a sense of relief knowing my auntie is being well cared for and in safe hands. The staff are lovely and take time to get to know you and your family. I love the new cafe upstairs, the home is always lovely and clean. Always a warm welcome from the minute of coming through the door.
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Review from P W (Friend of Resident) published on 15 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visit my friend at Ashcroft on a weekly basis, all of the staff are kind, caring and considerate to both me and my friend. They go above and beyond, nothing is too much for the staff and they always have a smile on their face. They do an amazing job even though it is hard at times for them. Ashcroft
really is a home from home, you can not ask for more than a happy, safe environment that is always welcoming to everyone. Can not thank them enough, highly recommend.
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Review from E J (Resident) published on 1 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have lived at Ashcroft for a while now. The staff are brilliant. And funny. We have a good time. I still get to go out and about and the staff supported me to get ready for a holiday to see my sister. I was sad to leave my holiday but my welcome home was fabulous and I am glad to be back at Ashcroft.
Everyone works so hard to make us happy in the home. I am glad I chose Ashcroft
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Review from Jade M (Granddaughter of Resident) published on 31 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When visiting my grandad, I noticed that he was clean-shaven, had clean clothes on and looked happy and settled. I know it's been and is a battle for staff to get him to have regular showers and change his clothes, so I appreciate the time and effort given to my grandad. Staff are doing an amazing job,
and my grandad appears happy and settled. Please keep up the good work, and thank you very much.
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Review from Sue H (Daughter of Resident) published on 11 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have only praise for the staff and the care home in general. My mum said she was in a posh hotel. They looked after her like she was their own family, she was happy and I certainly was relieved of worry and stress because of how they looked after her and made her happy and comfortable. I will be forever
grateful. Sincere thanks.
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Review from Pauline S (Daughter-in-law of Resident) published on 30 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have always found the staff very friendly and do an amazing job looking after my mum in law they attend to her every need, the activities they do are great to stimulate her and others and the meals look amazing the staff are always polite and helpful I highly recommend.
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Review from B H (Granddaughter of Resident) published on 19 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Visiting my nan in her new home is wonderful, she is happy and always busy. We absolutely love seeing your updates on Facebook too. It really makes me feel happy that we made the right decision to move her into Ashcroft. Thank you for all your hard work and dedication to these wonderful vulnerable people.
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Review from M C (Resident) published on 11 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ashcroft is lovely. It's really homely and has a great family feeling. Does not feel like living in a care home at all. My husband visits regularly and the staff take me out whenever I ask. The food is nice and I like my room. I have made a couple of friends so I am happy here.
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Review from D M (Resident) published on 6 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have lived at Ashcroft for a number of months and have enjoyed my stay. This last couple of weeks I have moved to the independent living services Ashcroft and I am really happy. I am supported to remain independent. Staff help me where needed but it's really nice to make my own hot drinks, do my washing
and help with the housework. I go out with family often and the staff go out of their way to make me happy. I am so happy to be living here.
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Review from E R (Resident) published on 27 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is lovely. The staff are really nice and will do anything to help, they always have a smile on their face. We have many themed events where the staff dress up and have fun. The garden is a peaceful place to be and I have made many friends since living at Ashcroft. I would recommend this home
to anyone trying to find a care home.
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Review from Michael C (Son of Resident) published on 15 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home is great. Residents always look happy and staff are attentive. Plenty of activities going on in the home. We couldn’t wish for more. The food looks great and all made just to my mum's taste.
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Review from M S (Son of Resident) published on 4 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is lovely and so are the staff. They are so accommodating especially around visits and they make you feel so welcome. My mother has dementia but you can see she is happy living at Ashcroft. This home is a winner in my eyes.
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Review from B B (Resident) published on 19 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have recently moved to Ashcroft and I can say it is really nice. The staff are friendly and will do anything I ask without a problem. The food is lovely and the home is clean and tidy. I would recommend Ashcroft to anyone wanting to move into a home.
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Review from R W (Resident) published on 9 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I love living here. It is my family. Staff are so kind and generous. They will do anything to help. I have made many friends and we enjoy lots of social events. We celebrate birthdays and enjoy a party even if it's for no reason. I cannot find anything negative to say about the home.
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Review from Stanley F (Resident) published on 28 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lockdown has been difficult for everyone but the staff at Ashcroft have been great. They have found many other ways of ensuring we are entertained each day. They have decorated many areas of the home so everything looks lovely. Staff work hard to make us all happy. I wasn't very well when I moved to
Ashcroft but the staff took time to care for me and I now feel better than ever. The food is nice and the cakes are brilliant. I recommend Ashcroft to anyone looking for a care home.
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Review from Tina W (Friend of Resident) published on 27 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is fabulous. The management and staff team cannot do enough for my friend who has now lived in the home for over 12 months. Due to COVID, the home are following government guidelines but I have been able to call the home at any time and speak to my friend. It is never too much trouble. The
care they provide is exceptional and anyone would be lucky to live there.
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Review from J S (Daughter of Resident) published on 15 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Due to Mums previous home closing down, she went to live at Ashcroft. She has only been there one week, and given the difficult times we live in, she has settled so well. The staff have gone the extra mile to make her feel settled. Mum used to read a lot before her stroke four and a half years ago and
until she moved to Ashcroft had not picked up a book. It's lovely to see Mum reading again; thank you.
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Review from Robin H (Husband of Resident) published on 16 March 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My main quibble is with the laundry. When we arrived home after Respite Care, I opened the suitcase with a shock. We acquired some knickers that did not belong to us, a bra and some slacks. On the other hand, we have lost a couple of nighties. My wife also lost a pair of Support stockings. She must
have lost these early on as she had 2 pairs. When I asked why she wasn't wearing them, I got told they were in the laundry. These should never have left the room and should have been hand washed in the basin. All other items were labelled, so why did they end up in the wrong place?
Overall, the Care was good I feel, The staff were pleasant, worked hard and did their best. I noticed that they had broken a catheter bed bag stand and there were some discrepancies in the issuing of Meds from the last Dossette box, but these things are easily done. I do not believe that a barrier cream for avoiding pressure soars was used. These are knit-picking points and are errors I have made myself.
Reply from Emma Ciccone, Manager at Ashcroft

Thank you for taking the time to review Ashcroft and we are pleased that you are likely to recommend our home. We have not been made aware of any issues raised with laundry or medication. We are unable to wash laundry in our resident’s rooms to adhere to infection control guidelines. We would be happy to discuss your concerns at a mutually convenient time.

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Review from C R (Sister of Resident) published on 27 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly, helpful and efficient.
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Review from Sylvia F (Daughter of Resident) published on 10 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been here 5 months and her care has been extremely good. Excellent. All staff from top people downwards are friendly and helpful and very supportive. They look after the residents excellently. I am so glad my mum is in Ashcroft this gives me peace of mind as well knowing she is looked after
well.
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Current Review Score: 9.8 (9.779)

Overview of Review Score

The Review Score of 9.8 (9.779) out of 10 for Ashcroft is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 33 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.779 for Ashcroft is calculated as follows: ( (308 Excellents x 5) + (70 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 385 Ratings = 4.779
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ashcroft is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 33 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Sep 2018

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 15 Sep 2025

We currently have two vacancies for care. Please contact Ashcroft directly for further details.

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Awards / Recognitions (15)

Meet the Team (0)

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