Ashcroft

Kelvin Way, Undercliffe, Bradford BD2 3EF
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9.8 90 Reviews
  • Ashcroft, Bradford
Anchor’s Ashcroft is located in the Undercliffe suburb of Bradford and provides friendly and comfortable residential and dementia care for up to 66 residents in single ensuite rooms. The home is located in a quiet residential area whilst being close to transport links and local amenities and attractions.

Ashcroft continues to welcome new residents for residential and residential dementia care. The home is proud to have achieved Veteran Framework Friendly accreditation to confirm veterans can be supported with appropriate care.

The dedicated care team gets to know each resident, working with them and their loved ones to create detailed care plans so that their needs are always met.

Customers living with dementia receive quality dementia care, provided by staff members who are fully trained to ensure their approach is the best for residents living with dementia.

The care team provides individual and compassionate care by getting to know each individual and building strong relationships with them and their loved ones.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people. Anchor reinvests the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass the customer’s expectations.
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Care Provided by Ashcroft

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1200
  • Self-Funded Residential Dementia Care: from £1200
  • RESPITE Self-Funded Residential Care: from £1200
  • RESPITE Self-Funded Residential Dementia Care: from £1200

Colleagues at Ashcroft will be happy to discuss our weekly fees with you and what our fees include.

These prices are only a guideline, please contact Ashcroft to find out the exact price for your requirements.

Contact Ashcroft to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Ashcroft to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Emma Ciccone (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2002
  • Last Refurbishment: 2002
  • Number of floors: 2

Room Information

  • Single Rooms (66)
  • Couples/Companion Rooms (0)

Visiting

  • The home welcome visitors as an integral part of day-to-day life.

Parking

  • There is onsite parking, including disabled spaces.

Ashcroft Reviews (90)

9.8

Ashcroft has a Review Score of 9.8 (9.772) out of 10, based on 32 reviews in the last 2 years.
Over all time Ashcroft has 90 reviews.

Overall Experience
  • 70
  • 18
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Date Published
  • 90
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  • 32
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Reviewer Connection to Ashcroft
  • 29
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  • 10
  • 8
  • 5
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  • 3
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  • 1
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Total of 90, showing 61-80
Review from W W (Daughter of Resident) published on 4 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ashcroft is a very pleasant care home. The staff are friendly, caring and very supportive of mum's needs. We are kept informed of any serious issues that arise and we are always made welcome by staff when we visit.
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Review from C M (Granddaughter of Resident) published on 26 July 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I visit my Grandma Mondays/Sundays. She has been there over a year and I have never seen any activities going on. This needs addressing as she is always just in the day room with nothing going on. Staff are always very busy so don't have time to do activities, sit and chat (not that I have witnessed).
However, my Gran is always clean and her hair is done etc. Food looks nice and tea/cakes etc look very nice.
Reply from Emma Ciccone, Manager at Ashcroft
Thank you for taking the time to review Ashcroft and we are pleased that you are likely to recommend our home. We encourage all our residents to participate in our wide range of activities that are…read more
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Review from P W (Daughter of Resident) published on 24 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is still settling into her new home but we are happy with the care she has and continues to receive at Ashcroft. The staff have always been kind and considerate form her first holiday stay up to the present. They have worked with us, the family, to make Mum's new life as pleasant as possible. No
one likes to leave their home but Ashcroft provides a safe place where she can be cared for 24/7 when we are unable to be with her.
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Review from A R (Son of Resident) published on 22 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother gets looked after very well always doing activities and planning trips and days out.
Very clean and warm and fed well.
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Review from John H (Nephew of Resident) published on 22 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
She didn't want to come home but she loves it now and is very happy. Made friends, enjoys the company, enjoys the entertainment and days out.
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Review from S E (Daughter of Resident) published on 29 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very kind and friendly. Mum is well looked after and feels very safe.
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Review from Frank W (Brother of Resident) published on 14 March 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My brother has been a resident for three years. He was born profoundly deaf and the care staff have been very patient in learning to communicate with him. He is very happy at Ashcroft and is encouraged to visit his friends at the local deaf centre each week. He enjoys his food very much and also enjoys
being able to sit outside and have a smoke. We live 200 miles away so cannot visit too often, but feel confident he is being well cared for and all his needs met.
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Review from Anita B (Niece of Resident) published on 9 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I take my Mum to visit her sister every week. The reception staff have been extremely welcoming. If I have spoken to the staff they have always been very friendly and courteous. My Aunt is in a safe environment and I take great comfort knowing that she is safe and well looked after.
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Review from J N (Son of Resident) published on 29 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
During September my mother's health was deteriorating following an infection and it became obvious that she was not going to recover. The staff who cared for her, especially during the final fortnight of her life were very kind and caring, both to her and her family. She was treated with dignity, respect
and a great deal of compassion. When the time came for her passing we couldn't have been treated better by the staff on duty who were so considerate and caring. Well done everyone.
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Review from John F (Son of Resident) published on 11 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother received good care at Ashcroft for the duration of her 5 month stay in the home earlier this year. Her needs changed throughout her stay but despite this, care staff were helpful, supportive and flexible to try to give her the care she needed. Some of the staff were excellent. My mum presented
different challenges, was mentally aware and had full capacity, but had deteriorating mobility and as such she needed more personal attention, care and conversation. This may have been beyond the normal remit but staff were willing to help and provide necessary care.
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Review from Sandra K (Daughter of Resident) published on 9 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been a very happy, self-funding resident at Ashcroft for over 4 years. When his savings were getting low I approached the care home for advice, the told me about funding that dad may be eligible for. They gave me details of who to contact and after 9 months and many meetings, which were attended
by dads key workers from Ashcroft who were extremely professional and knowledgeable about my dad and his care needs funding was, unfortunately, turned down. I didn't want to move dad from the place we now call home and I was overjoyed when management came up with a plan to suit us all and enabling dad to stay at Ashcroft. My dad chose Ashcroft 27 years ago for his mum to spend her final years and I know he will be safe and cared for in the same place.
Nothing is ever too much trouble for staff or management and their support and care, not only for my dad, but also to me will never be forgotten. They are all amazing.
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Review from P H (Son of Resident) published on 25 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home itself is excellent. Recently redecorated to high standard inside with a small garden area outside. The staff are all very caring to residents. The dealings I have had with the management team I have found them to be professional and very helpful. A very nice care home.
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Review from Lesley H (Wife of Resident) published on 17 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I know Ashcroft was the best place for my husband as soon as I went through the front door. The staff were very welcoming and the atmosphere felt good. He soon settled in and I am very happy with the care he receives. I have no hesitation in recommending Ashcroft to others. The rest of the family feel
the same as we.
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Review from Julie M (Daughter of Resident) published on 10 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We knew after the first week that this was the perfect home for our dad. All the staff are caring, considerate and very hardworking. They kept our dad comfortable. Always clean and tidy and ensured his bedding was changed swiftly if needed. Every staff member plays their part efficiently from care staff,
laundry and kitchen staff to management. Well done Ashcroft and thank you.
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Review from Julie M (Daughter of Resident) published on 6 July 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum was admitted to Ashcroft in Undercliffe in April, at first she was confused, but soon settled in, the carers are amazing, especially the kitchen staff, she is so well liked and loved that I have no fears that she is well looked after, I think if they gave her a job with a vacuum cleaner or washing
up in the kitchen she would be happy as a pig in clover.


Dementia robs you of a lot of things, in my mum's case she cannot retain a book, a tv programme or a movie, but she loves to potter in her room, the staff are so patient with her as her cognitive speech is difficult, you can see the cogs going round in her mind, just can’t get the words out.


I feel happy in the knowledge that she is well cared for.

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Review from M G (Niece of Resident) published on 4 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When my Auntie was taken as a resident at Ashcroft Care Home I must admit I was worried that she wouldn't settle but she was so well looked after.
The staff were lovely and so professional whatever she needed or wanted, they made sure she was granted her wishes.
I think they deserve a medal, sometime
Auntie could be a bit of a pain but they just talked to her and gave her a cuddle and everything was fine, that meant a lot to me.
The food was good and the room was wonderful a lovely sunny, south facing room.
She was absolutely delighted with it, called it her lovely new home.
She also enjoyed the entertainment, especially the parties they gave her for birthdays, especially the last one for her 104th birthday.
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Review from Sarah D (Granddaughter of Resident) published on 17 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ashcroft looked after my Grandma for over 4 years, adapting their care to her every need. As a family, we cannot thank every single person at Ashcroft enough over the years. Every member of staff, nurses, care staff, managers, cooks, cared for her, smiled at her, laughed with her and loved her. Not
a minute passed where my Grandma was lonely. Every person knew how to deal with my Grandma's dementia and knew every aspect of my Grandma's personality and sense of humour. We would always see my Grandma laughing away with staff. As my Grandma's needs changed so did her care. We could not have asked for a better care home or a better people for my Grandma to spend time with. Ashcroft cares about every resident and their families. We were always updated about my Grandma's care. I would highly recommend this care home to anyone and would give reassurance residents are in amazing hands. Activities are planned regularly and residents are encouraged to stay active. This is one amazing place!
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Review from Laura B (Granddaughter of Resident) published on 9 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The best care home I have ever visited. I have worked in care for over ten years and this one is by far the best I have ever seen.
It has a real sense of community and doesn't feel like a care home it feels more like a holiday resort!
Absolutely fantastic!!
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Review from Susan (Daughter of Resident) published on 23 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been a permanent resident for a month now and has transitioned seamlessly from her previous home (which was out of the area). This is a large bustling home, very friendly with a 'village', community and 'homely' feel to it.


My Mum is very well cared for, all her needs are being met, she

is is spotlessly clean, warm, comfortable, happy and settled. I have no hesitation in recommending Ashcroft.
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Review from Ronald F (Resident) published on 23 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Quite Good. See ratings.
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Current Review Score: 9.8 (9.772)

Overview of Review Score

The Review Score of 9.8 (9.772) out of 10 for Ashcroft is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.772 for Ashcroft is calculated as follows: ( (296 Excellents x 5) + (70 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 373 Ratings = 4.772
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ashcroft is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Sep 2018

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 10 Nov 2025

We currently have two vacancies for care. Please contact Ashcroft directly for further details.

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Awards / Recognitions (15)

Meet the Team (0)

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