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Ashcroft

Kelvin Way, Undercliffe, Bradford, West Yorkshire BD2 3EF
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We are confident mum is safe and well looked after.Sean S(Son of Resident/Service User)
Ashcroft, Bradford
5 stars is not enough! Ashcroft is our lifesaver for both my mother in law and the family.Lisa F(Daughter-in-law of Resident/Service User)
Ashcroft, Bradford
I feel happy and content knowing that Mum is truly in the best place for herA F(Son of Resident/Service User)
Ashcroft, Bradford

Anchor’s Ashcroft is located in the Undercliffe suburb of Bradford and provides friendly and comfortable residential and dementia care for up to 66 residents in single ensuite rooms. The home is located in a quiet residential area whilst being close to transport links and local amenities and attractions. Ashcroft supports trial stays and respite care, as well as permanent stays.

Ashcroft continues to welcome new residents for residential and residential...  

Care Provided by Ashcroft

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,305From £1,405
Residential Dementia CareFrom £1,305From £1,405

Our fees vary depending on care needs and other factors. Colleagues at Ashcroft will be happy to discuss our weekly fees with you and what our fees include.

Contact Ashcroft to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in charge

  • Joanne Greenhough (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2002
  • Last Refurbishment: 2002
  • Number of floors: 2

Room Information

  • Single Rooms (66)

Visiting

  • The home welcome visitors as an integral part of day-to-day life.

Parking

  • There is onsite parking, including disabled spaces.

Ashcroft Reviews (98)

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9.8

Ashcroft has a Review Score of 9.8 (9.848) out of 10, based on 32 reviews in the last 2 years. Over all time Ashcroft has 98 reviews.

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Showing 98 reviews matching selected criteria
Review from B B (Resident / Service User) published on 19 March 2021 Submitted via Website
Overall Experience

I have recently moved to Ashcroft and I can say it is really nice. The staff are friendly and will do anything I ask without a problem. The food is lovely and the home is clean and tidy. I would recommend Ashcroft to anyone wanting to move into a home.

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Review from R W (Resident / Service User) published on 9 September 2020 Submitted via Website
Overall Experience

I love living here. It is my family. Staff are so kind and generous. They will do anything to help. I have made many friends and we enjoy lots of social events. We celebrate birthdays and enjoy a party even if it's for no reason. I cannot find anything negative to say about the home.

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Review from Stanley F (Resident / Service User) published on 28 August 2020 Submitted via Website
Overall Experience

Lockdown has been difficult for everyone but the staff at Ashcroft have been great. They have found many other ways of ensuring we are entertained each day. They have decorated many areas of the home so everything looks lovely. Staff work hard to make us all happy. I wasn't very well when I moved to Ashcroft but the staff took time to care for me and I now feel better than ever. The food is nice and the cakes are brilliant. I recommend Ashcroft to anyone looking for a care home.

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Review from Tina W (Friend of Resident) published on 27 August 2020 Submitted via Website
Overall Experience

The home is fabulous. The management and staff team cannot do enough for my friend who has now lived in the home for over 12 months. Due to COVID, the home are following government guidelines but I have been able to call the home at any time and speak to my friend. It is never too much trouble. The care they provide is exceptional and anyone would be lucky to live there.

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Review from J S (Daughter of Resident) published on 15 July 2020 Submitted via Postal Card
Overall Experience

Due to Mums previous home closing down, she went to live at Ashcroft. She has only been there one week, and given the difficult times we live in, she has settled so well. The staff have gone the extra mile to make her feel settled. Mum used to read a lot before her stroke four and a half years ago and until she moved to Ashcroft had not picked up a book. It's lovely to see Mum reading again; thank you.

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Review from Robin H (Husband of Resident) published on 16 March 2020 Submitted via Website
Overall Experience
My main quibble is with the laundry. When we arrived home after Respite Care, I opened the suitcase with a shock. We acquired some knickers that did not belong to us, a bra and some slacks. On the other hand, we have lost a couple of nighties. My wife also lost a pair of Support stockings. She must have lost these early on as she had 2 pairs. When I asked why she wasn't wearing them, I got told they were in the laundry. These should never have left the room and should have been hand washed in the basin. All other items were labelled, so why did they end up in the wrong place?

Overall, the Care was good I feel, The staff were pleasant, worked hard and did their best. I noticed that they had broken a catheter bed bag stand and there were some discrepancies in the issuing of Meds from the last Dossette box, but these things are easily done. I do not believe that a barrier cream for avoiding pressure soars was used. These are knit-picking points and are errors I have made myself.

Reply from Emma Ciccone, Manager at Ashcroft

Thank you for taking the time to review Ashcroft and we are pleased that you are likely to recommend our home. We have not been made aware of any issues raised with laundry or medication. We are unable to wash laundry in our resident’s rooms to adhere to infection control guidelines. We would be happy to discuss your concerns at a mutually convenient time.

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Review from C R (Sister of Resident) published on 27 January 2020 Submitted via Postal Card
Overall Experience

Very friendly, helpful and efficient.

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Review from Sylvia F (Daughter of Resident) published on 10 December 2019 Submitted via Postal Card
Overall Experience

My mum has been here 5 months and her care has been extremely good. Excellent. All staff from top people downwards are friendly and helpful and very supportive. They look after the residents excellently. I am so glad my mum is in Ashcroft this gives me peace of mind as well knowing she is looked after well.

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Review from W W (Daughter of Resident) published on 4 December 2019 Submitted via Postal Card
Overall Experience

Ashcroft is a very pleasant care home. The staff are friendly, caring and very supportive of mum's needs. We are kept informed of any serious issues that arise and we are always made welcome by staff when we visit.

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Review from C M (Granddaughter of Resident) published on 26 July 2019 Submitted via Postal Card
Overall Experience

I visit my Grandma Mondays/Sundays. She has been there over a year and I have never seen any activities going on. This needs addressing as she is always just in the day room with nothing going on. Staff are always very busy so don't have time to do activities, sit and chat (not that I have witnessed). However, my Gran is always clean and her hair is done etc. Food looks nice and tea/cakes etc look very nice.

Reply from Emma Ciccone, Manager at Ashcroft

Thank you for taking the time to review Ashcroft and we are pleased that you are likely to recommend our home. We encourage all our residents to participate in our wide range of activities that are available in our home, however, we respect their wishes if they do not wish to take part. We will...  

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Review from P W (Daughter of Resident) published on 24 July 2019 Submitted via Postal Card
Overall Experience

Mum is still settling into her new home but we are happy with the care she has and continues to receive at Ashcroft. The staff have always been kind and considerate form her first holiday stay up to the present. They have worked with us, the family, to make Mum's new life as pleasant as possible. No one likes to leave their home but Ashcroft provides a safe place where she can be cared for 24/7 when we are unable to be with her.

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Review from A R (Son of Resident) published on 22 July 2019 Submitted via Postal Card
Overall Experience
My mother gets looked after very well always doing activities and planning trips and days out.

Very clean and warm and fed well.

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Review from John H (Nephew of Resident) published on 22 July 2019 Submitted via Postal Card
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She didn't want to come home but she loves it now and is very happy. Made friends, enjoys the company, enjoys the entertainment and days out.

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Review from S E (Daughter of Resident) published on 29 March 2019 Submitted via Postal Card
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The staff are very kind and friendly. Mum is well looked after and feels very safe.

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Review from Frank W (Brother of Resident) published on 14 March 2019 Submitted via Website
Overall Experience

My brother has been a resident for three years. He was born profoundly deaf and the care staff have been very patient in learning to communicate with him. He is very happy at Ashcroft and is encouraged to visit his friends at the local deaf centre each week. He enjoys his food very much and also enjoys being able to sit outside and have a smoke. We live 200 miles away so cannot visit too often, but feel confident he is being well cared for and all his needs met.

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Review from Anita B (Niece of Resident) published on 9 November 2018 Submitted via Postal Card
Overall Experience

I take my Mum to visit her sister every week. The reception staff have been extremely welcoming. If I have spoken to the staff they have always been very friendly and courteous. My Aunt is in a safe environment and I take great comfort knowing that she is safe and well looked after.

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Review from J N (Son of Resident) published on 29 October 2018 Submitted via Postal Card
Overall Experience

During September my mother's health was deteriorating following an infection and it became obvious that she was not going to recover. The staff who cared for her, especially during the final fortnight of her life were very kind and caring, both to her and her family. She was treated with dignity, respect and a great deal of compassion. When the time came for her passing we couldn't have been treated better by the staff on duty who were so considerate and caring. Well done everyone.

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Review from John F (Son of Resident) published on 11 October 2018 Submitted via Postal Card
Overall Experience

My mother received good care at Ashcroft for the duration of her 5 month stay in the home earlier this year. Her needs changed throughout her stay but despite this, care staff were helpful, supportive and flexible to try to give her the care she needed. Some of the staff were excellent. My mum presented different challenges, was mentally aware and had full capacity, but had deteriorating mobility and as such she needed more personal attention, care and conversation. This may have been beyond the normal remit but staff were willing to help and provide necessary care.

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Review from Sandra K (Daughter of Resident) published on 9 August 2018 Submitted via Postal Card
Overall Experience
My dad has been a very happy, self-funding resident at Ashcroft for over 4 years. When his savings were getting low I approached the care home for advice, the told me about funding that dad may be eligible for. They gave me details of who to contact and after 9 months and many meetings, which were attended by dads key workers from Ashcroft who were extremely professional and knowledgeable about my dad and his care needs funding was, unfortunately, turned down. I didn't want to move dad from the place we now call home and I was overjoyed when management came up with a plan to suit us all and enabling dad to stay at Ashcroft. My dad chose Ashcroft 27 years ago for his mum to spend her final years and I know he will be safe and cared for in the same place.

Nothing is ever too much trouble for staff or management and their support and care, not only for my dad, but also to me will never be forgotten. They are all amazing.

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Review from P H (Son of Resident) published on 25 July 2018 Submitted via Postal Card
Overall Experience

The home itself is excellent. Recently redecorated to high standard inside with a small garden area outside. The staff are all very caring to residents. The dealings I have had with the management team I have found them to be professional and very helpful. A very nice care home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 September 2018
Overall
Good
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (9) & Events (0)

News
  • 12 Jun 2026

    Anchor care homes across the North, including Ashcroft in Bradford are inviting local people to come together and enjoy the football this summer as they host World Cup Socials during...

  • 11 Feb 2026

    Joan and Les Hooson, both aged 83 first met in 1970, when Les was a fireman and Joan worked at Berling and Mendor in Apperley Bridge. Their connection was immediate,...

  • 22 Dec 2025

    Residents and colleagues at Anchor care homes across West Yorkshire are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive...

Upcoming Events

There are no upcoming events for Ashcroft.

Awards / Recognitions (16)

  • 30 Jan 2026Recipient: Anchor
  • 31 Jan 2025Recipient: Anchor
  • 31 Jan 2024Recipient: Anchor

Accreditations

There are no accreditations posted yet for Ashcroft.

Meet the Team (0)

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