Ashcroft

Kelvin Way, Undercliffe, Bradford BD2 3EF
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9.8 88 Reviews
  • Ashcroft, Bradford
Anchor’s Ashcroft is located in the Undercliffe suburb of Bradford and provides friendly and comfortable residential and dementia care for up to 66 residents in single ensuite rooms. The home is located in a quiet residential area whilst being close to transport links and local amenities and attractions.

Ashcroft continues to welcome new residents for residential and residential dementia care. The home is proud to have achieved Veteran Framework Friendly accreditation to confirm veterans can be supported with appropriate care.

The dedicated care team gets to know each resident, working with them and their loved ones to create detailed care plans so that their needs are always met.

Customers living with dementia receive quality dementia care, provided by staff members who are fully trained to ensure their approach is the best for residents living with dementia.

The care team provides individual and compassionate care by getting to know each individual and building strong relationships with them and their loved ones.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people. Anchor reinvests the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass the customer’s expectations.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1200
  • Self-Funded Residential Dementia Care: from £1200
  • RESPITE Self-Funded Residential Care: from £1200
  • RESPITE Self-Funded Residential Dementia Care: from £1200

Colleagues at Ashcroft will be happy to discuss our weekly fees with you and what our fees include.

These prices are only a guideline, please contact Ashcroft to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Emma Ciccone (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact Ashcroft directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2002
  • Last Refurbishment: 2002
  • Number of floors: 2

Room Information

  • Single Rooms (66)
  • Couples/Companion Rooms (0)

Visiting

  • The home welcome visitors as an integral part of day-to-day life.

Parking

  • There is onsite parking, including disabled spaces.

Ashcroft Reviews (88)

Total of 88, showing 21-40
9.8

Ashcroft has a Review Score of 9.8 (9.791) out of 10, based on 32 reviews in the last 2 years. Over all time Ashcroft has 88 reviews.

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  • 68
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Date Published

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Review from B H (Cousin of Resident) published on 22 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

People are all very helpful and kind to you. If have trouble with the computer entering my name I can always find somebody to help me. At coffee time I always get a lovely cup of coffee and a biscuit to settle me down from driving all the way here, but I do enjoy it when I get here.

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Review from L F (Daughter-in-law of Resident) published on 8 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and my husband could not be happier with the support our mum/mother-in-law is getting at Ashcroft! Mum is happier than she has been for a long time! She is safe and is treated with respect and dignity! Staff are kind, caring and patient. We are always made to feel very welcome when we visit and
we have complete peace of mind that Mum is well cared for. Everybody from the manager, assistant manager, home administrator, receptionists, team leaders, maintenance, head chef, chefs, kitchen staff, laundry, support workers and cleaners - all are wonderful!

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Review from Sue A (Daughter of Resident) published on 6 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad's time at Ashcroft has been very good.
He's more settled.
He has called it home at times.

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Review from Dianne C (Daughter of Resident) published on 2 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I really appreciate that the staff at Ashcroft are approachable and will help where they can. There have been times when members of staff have really gone out of their way to help in difficult circumstances. I love that they have a laugh and that my mother's nails look better than mine. Ashcroft has
a real family feel to it.

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Review from Orla T (Private Carer of Resident) published on 9 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Seen all team members work effectively and good communication.
All residents fed well and chatted to nicely all day.
Cleaners very sufficient.
Looks very good with food and treats.

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Review from Diane S (Daughter of Resident) published on 30 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had dementia and came to Ashcroft in December 2022 when her home closed with short notice!
She was a very anxious person, this probably got worse as her dementia progressed.
The staff at Ashcroft were excellent and soon got to know her little traits. She was well looked after and cared for
and as a family we were always made welcome.
We couldn’t have asked for any more with her end-of-life care, they were amazing.

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Review from Stuart B (Husband of Resident) published on 24 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff were kind and caring, food and drink were varied and of a good quality. Ashcroft was clean and had a welcoming atmosphere, very friendly and a happy place to stay.
My wife said she would be happy to go back in the future.

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Review from Manjit K (Wife of Resident) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is at Ashcroft and I can not thank all the staff from receptionist to cleaners/chefs to care workers enough. They are always ready to help with a smile. The rooms are cleaned, and the laundry sometimes gets damaged his T-shirt had a rip in it after back from the laundry, but this is trivial
and all I care about is the way my husband is looked after with dignity and respect always. Thank you all from the bottom of my heart, Keep smiling Ladies/Gents. I would not be able to sleep if it was not for all of you at Ashcroft.

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Review from Colin F (Husband of Resident) published on 26 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After 10 years of looking after my wife, I couldn't cope any longer. She was admitted in June 2023 and has been so good. The standard of care given is wonderful and gives both me and my sons total satisfaction and assurance that we can leave her receiving good care, which we found difficult at home.
Everyone from reception, management, finance, care staff. cleaners, catering and maintenance are excellent. Thank you all very much!

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Review from Kathy M (Daughter of Resident) published on 17 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm grateful to all the kitchen and care staff who worked through Christmas day with big smiles to deliver a special lunch for the residents and family members. Christmas Day was always important to my mum and Ashcroft's efforts allowed her to have lunch with family and in a safe environment. And I
should extend that to the cleaning staff because a magic cleaning pixie cleaned Mum's room while we were having lunch!

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Review from J M (Son of Resident) published on 9 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fully deserving of its excellent reviews, awards and CQC Grade - Ashcroft has a very pleasant atmosphere and staff.

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Review from G W (Daughter of Resident) published on 6 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ashcroft is lovely, it feels more like a hotel than a care home, it’s nicely decorated with a lovely garden area. From us having to make the difficult decision to put Mum in a care home after 4 years of caring for her, the moment we walked through the door at Ashcroft we knew we were doing the right
thing. Everyone is so friendly and welcoming, so many members of staff have really taken the time to get to know mum well. Visits are really enjoyable and some staff already feel like family. Since Mum’s dementia has progressed she has become a very anxious person and often gets upset and needs lots of reassurance, we feel a sense of relief knowing Mum’s being cared for with dignity and respect in a safe, clean, happy, well-run environment. Keep up the great work and thank you.

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Review from P F (Friend of Resident) published on 6 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my life-long friend who has been a resident at Ashcroft since October 2022. I am very happy to see her settled and comfortable and extremely well cared for now she has had to leave her home. The staff are very welcoming and courteous and obviously very caring to their residents.
Thank you for all you do to make this a home-from-home!

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Review from J G (Niece of Resident) published on 5 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been visiting my auntie here since last October. She is always happy, well looked after. The staff are wonderful, cheerful, obviously, know each person. They look after visitors too, always offering a drink and a chat. I know that my auntie is really happy living here.

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Review from B G (Daughter of Resident) published on 5 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the cleaners, reception staff right up to management, the whole atmosphere of the home is putting residents' needs and happiness first. Any concerns raised are addressed promptly and efficiently, The home has a happy welcoming atmosphere and is always a pleasure to visit.

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Review from S W (Nephew of Resident) published on 9 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

First time visiting the home brought my children to the Easter event. Pleasantly surprised as I'd never been in a care home before. Very welcoming environment, clean and friendly staff.
Was encouraged to see how staff interacted with residents and how they appeared to enjoy the event.

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Review from P M (Sister of Resident) published on 9 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good care home. Staff are friendly. Sometimes personal care of the service user could be improved, i.e. teeth brushed, shave.

Reply from Emma Ciccone, Home Manager at Ashcroft

Thank you for taking the time to review Ashcroft we appreciate your comments in regards to the friendly staff and the home overall. Our residents are at the heart of what we do and take personal care extremely seriously. Please feel free to speak to the home at a mutually convenient time if you wish to discuss anything further.

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Review from Pamela R (Daughter of Resident) published on 18 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has settled well into Ashcroft. The staff are all very friendly, professional, kind and helpful. It's very reassuring to know that our mother is being so well cared for. The food is all delicious and homemade. We are very pleased our mother is in such a lovely home and would highly recommend
Ashcroft as a caring care home.

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Review from R E (Niece of Resident) published on 17 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel a sense of relief knowing my auntie is being well cared for and in safe hands. The staff are lovely and take time to get to know you and your family. I love the new cafe upstairs, the home is always lovely and clean. Always a warm welcome from the minute of coming through the door.

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Review from P W (Friend of Resident) published on 15 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my friend at Ashcroft on a weekly basis, all of the staff are kind, caring and considerate to both me and my friend. They go above and beyond, nothing is too much for the staff and they always have a smile on their face. They do an amazing job even though it is hard at times for them. Ashcroft
really is a home from home, you can not ask for more than a happy, safe environment that is always welcoming to everyone. Can not thank them enough, highly recommend.

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Current Review Score: 9.8 (9.791)

Overview of Review Score

The Review Score of 9.8 (9.791) out of 10 for Ashcroft is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.791 for Ashcroft is calculated as follows: ( (302 Excellents x 5) + (65 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 373 Ratings = 4.791

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ashcroft is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Sep 2018

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 21 Jul 2025

We currently have two vacancies for care. Please contact Ashcroft directly for further details.

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Awards / Recognitions (15)

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