Queen Elizabeth Road, Eastmoor, Wakefield WF1 4AA
Earls Lodge Care Home is located in the surrounding area of Pinderfields Hospital and is convenient for shops, amenities, public transport and the M62 motorway link. The City Centre is just one mile away.
This purpose built care home provides accommodation in single occupancy rooms, all of which have en-suite facilities. Some rooms are spacious enough for sharing companions.
Earls Lodge provides TV lounges and a quiet sitting room for relaxation. Separate dining rooms are available, where residents can socialise at meal times. Traditional home cooking using fresh produce is served and residents can select from a daily menu choice. Special diets can be catered for.
Regular visits are made to the home by an experienced hair stylist and a qualified chiropodist. Complementary therapies can be arranged.
The home offers a varied programme of activities for residents.
Group: Strong Life Care Ltd
Person in charge: Helen Cundy (Home Manager)
Local Authority / Social Services: City of Wakefield Metropolitan District Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 50 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability
Specialist Care Categories: Alzheimer's • Cancer Care • Motor Neurone Disease • Multiple Sclerosis • Parkinson's Disease • Stroke
Admission Information: Ages 18+.
Languages Spoken by Staff (other than English): Arabic, Hindi, Panjabi, Punjabi
Single Rooms: 50
Rooms with ensuite WC: 50
Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Earls Lodge Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.6 (maximum of 10) for Earls Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 46 Reviews over all time. This Average Rating is also the rating value for Earls Lodge Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.664 for Earls Lodge Care Home is calculated as follows: ( (379 Excellents x 5) + (150 Goods x 4) + (15 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 545 Ratings = 4.664
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 4.9 Points relating to the number of positive Reviews for Earls Lodge Care Home is based on 9 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 10 positive Reviews (50 registered maximum number of service users ÷ 5). 9 Reviews ÷ 10 Target = 0.900
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Earls Lodge Care Home has a Review Score of 9.6 (9.564) from 46 Reviews
Review submitted from a Postal Card by M C (Daughter of Resident) on Thursday 3 May 2018. Relates to April 2018.
Following a deterioration in the resident's condition, through no fault of the home, the home responded quickly, compassionately and kept the resident's family informed. Outside agencies confirmed that the home were doing all the right things to help and keep the resident safe.
How likely would you be to recommend Earls Lodge Care Home? Likely
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Review submitted from a Postal Card by Lindsay J (Daughter of Resident) on Monday 16 April 2018. Relates to April 2018.
Excellent all round. Any concerns are dealt with fast and resolved.
How likely would you be to recommend Earls Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by Lorraine L (Daughter of Resident) on Tuesday 10 April 2018. Relates to March 2018.
Mum needed rehab after previous care home where she was for nearly 2 months. Earls Lodge helped me find a bed for Mum. Every single member of the team helped Mum more than I could ever ask for. Nothing was too much trouble. What an amazing team they have there every single one of them. I could not thank them enough.
How likely would you be to recommend Earls Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by S C (Son of Resident) on Tuesday 6 March 2018. Relates to January 2018.
The staff at Earls Lodge Care Home were really nice and helpful and my mum was beginning to enjoy herself and feel at home - thank you.
How likely would you be to recommend Earls Lodge Care Home? Extremely Likely
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Review submitted from a Website Submission by Jay S (Friend of Resident) on Thursday 21 December 2017. Relates to December 2017.
We have nothing but praise for Earls Lodge and its staff. Our friend was moved to the nursing home for end of life care and, whilst only in there for just under two weeks, the care provided was second to none. We had some reservations when choosing the home mainly due to some previous reviews. However, the home has gone through a major review and, having had changes to staff and updates to care provision, we couldn't have chosen a better place to look after our friend in the final weeks of his life.
All the staff we professional but caring and the support given to our friend and us in his last few days made the whole process more bearable. We are so relieved that we went with our gut instinct and chose this home for our friend's final time here.
How likely would you be to recommend Earls Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by H A (Daughter of Resident) on Tuesday 22 August 2017. Relates to August 2017.
The care home has been wonderful, the staff are so caring and nothing is too much trouble for them. They have helped me and my mum and she has only been there two weeks.
How likely would you be to recommend Earls Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by C B (Son-in-law of Resident) on Thursday 22 June 2017. Relates to June 2017.
My father-in-law has been a resident since January 2017.
I have seen large improvements in both the condition of the home (which was not bad). The care he gets is 1st class. Anything you inform them about is dealt with straight away and nothing is too much for them.
Will cater for your likes on food.
How likely would you be to recommend Earls Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by P B (Daughter of Resident) on Thursday 22 June 2017. Relates to June 2017.
My father has been in this home since the beginning of the year. Since he has been there, he has become much happier. The staff are always there for him. We at home are much more relaxed knowing he is being well cared for. The home is very friendly, helpful and caring staff. My father sees the staff more as friends. He enjoys being able to join in all the activities they have and never feels lovely. Thank you, everyone, at Earls Lodge. He loves going into the gardens.
How likely would you be to recommend Earls Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by Anthony L (Relative of Resident) on Tuesday 20 June 2017. Relates to May 2017.
The care of our relative has dramatically improved since the upheaval, which recently took place. The staff levels, cleanliness of the rooms and the general slackness of the running of the home.
It was apparent that many residents were being left in their rooms for long periods due to low staff levels or staff could not bother to attend when required.
Also at a recent relative meeting, several points were brought up and I'm pleased to say most of these have been addressed/on going.
How likely would you be to recommend Earls Lodge Care Home? Likely
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Review submitted from a Postal Card by Margaret O (Daughter of Resident) on Wednesday 17 May 2017. Relates to April 2017.
The home is excellent and the care given to our father was exceptional. Our father was in the home from March until May 1st. The professionalism and humour in the environment of the home is a testament to the training and all the persons working there. The end of life care is second to none as we experienced on the 1st May. Not only was the care of our father exceptional, their care and attention to our mother and to us were great.
How likely would you be to recommend Earls Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by John M (Son of Resident) on Monday 13 March 2017. Relates to January 2017.
The manager is very hands on and very approachable as I have found all the staff to be. They have occasional day outings for residents, in-house hair salon, tea and coffee room for residents. A warm and peaceful atmosphere. Overall I am very satisfied with this choice of care home for my mum.
How likely would you be to recommend Earls Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by L M (Friend of Resident) on Wednesday 1 March 2017. Relates to January 2017.
A lovely welcome was received from all the staff when I visited Earls Lodge. The staff were caring and understanding of my friend's needs and the way she wanted to be cared for and they did it exactly right. She was always treated with dignity, respect and loving care, exactly what was needed at a difficult time of her life.
Earls Lodge staff are a very conscientious team, led by a very understanding manager who values his staff very highly and as a result, they give their best to care for the residents.
I would have no hesitation in recommending Earls Lodge to anyone who needs nursing care for their loved one.
How likely would you be to recommend Earls Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by L J (Relative of Resident) on Tuesday 31 January 2017. Relates to January 2017.
My relative needed end of life palliative care and Earls Lodge Care Home provided all the care she needed. Before she died my relative sad how happy she was with the home and said it was lovely. That was very reassuring and so good to hear at such a difficult time. The manager was very helpful and supported us throughout. I am so pleased we chose Earls Lodge.
How likely would you be to recommend Earls Lodge Care Home? Extremely Likely
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Review submitted from a Website Submission by Elaine K (Daughter of Resident) on Thursday 29 December 2016. Relates to November 2016.
My dad came into this home in November. Unfortunately, he was only in here for just short of 2 weeks. The care that was provided for him was excellent all the nurses, management and coordinators were very friendly too. I would recommend this home to anyone.
How likely would you be to recommend Earls Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by E F (Son of Resident) on Monday 10 October 2016. Relates to September 2016.
My mother had one week at the care home. All staff were professional and helpful and the manager provides helpful advice throughout.
How likely would you be to recommend Earls Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by Gladys H (Wife of Resident) on Friday 23 September 2016. Relates to September 2016.
My husband has only been in Earls Lodge since August 31st 2016. But on his behalf and my own. We are feeling more at home daily. Everyone is so helpful and appreciate our newness.
How likely would you be to recommend Earls Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by John R (Son of Resident) on Wednesday 21 September 2016. Relates to August 2016.
We were very happy with the care they gave our father. He loved it there and was always happy to go back after a trip out.
During his last months, they cared and looked after him to make sure he was comfortable.
How likely would you be to recommend Earls Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by David S (Brother of Resident) on Tuesday 20 September 2016. Relates to August 2016.
I visit the home twice a week at no set time and have found the staff to be very helpful and pleasant. The lounge is clean and pleasant and I would have no reservation recommending this home.
How likely would you be to recommend Earls Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by Elaine B (Daughter of Resident) on Tuesday 20 September 2016. Relates to July 2016.
A very caring and professional service, not just for Dad but for all his family. The facilities, the food, nursing and domestic care are all excellent.
How likely would you be to recommend Earls Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by John P (Son of Resident) on Friday 16 September 2016. Relates to September 2016.
Mum moved to Earls Lodge in October 2007. A life changing holiday accident left her in need of nursing care. My late father and I visited other homes in the Wakefield area. We were warmly greeted at Earls Lodge. Mum has found true care from excellent staff and is happy and content to be a resident. New management has continued to improve on facilities in the last year.
How likely would you be to recommend Earls Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by John G (Son of Resident) on Wednesday 14 September 2016. Relates to August 2016.
My mother settled in straight away eight weeks ago. She finds the food and staff very good. She was given baths which were not done whilst in hospital or at a remedial home. The staff and management are always helpful on hand when needed, both for my mother as the user and myself and family.
How likely would you be to recommend Earls Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by Kath R (Daughter of Resident) on Tuesday 13 September 2016. Relates to September 2016.
Since my dad came to stay here he has received brilliant care and all the staff are friendly and professional. He settled straight away.
How likely would you be to recommend Earls Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by Keith N (Son of Resident) on Friday 2 September 2016. Relates to August 2016.
My mum was a resident for only a short time during the darkest times of her dementia-suffering, but the dignity, care and attention shown to her by all the staff was quite simply excellent. Living myself over 200 miles away, to know that mum was safe, looked after and provided for by the wonderful staff, allowed me to feel so very grateful for this support, just when I and mum needed it most. Mum lived at '15 Memory Lane' (such a nice personal touch) in the care home and then retired finally one sunny day in August 2016. I cannot thank or praise the kind folks at Earls Lodge enough!
How likely would you be to recommend Earls Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by Barbara F (Resident) on Wednesday 31 August 2016. Relates to August 2016.
I think it is very nice here. I have no complaints. The food is good and the home is clean.
How likely would you be to recommend Earls Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by Ken W (Resident) on Monday 22 August 2016. Relates to July 2016.
I am very pleased to be able to report a high standard of care at Earls Lodge and especially the commitment of the staff...any request for assistance was always promptly dealt with. Unfortunately, my appetite was virtually none existent during the stay and I am unable to comment on the quality of the food. Likewise, as my 2-week stay was funded by the local authority, I cannot comment on value for money. Also, I stayed in my room the whole time (my choice) so cannot comment on any activities. Overall I was extremely satisfied.
How likely would you be to recommend Earls Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by R P (Daughter of Resident) on Monday 15 August 2016. Relates to July 2016.
I can't speak highly enough of the staff and the care home. It's a warm and friendly place for my mum and visitors, the staff treat you as one of the family and they are worth their weight and gold. Keep up the amazing hospitality you provide and show.
How likely would you be to recommend Earls Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by A F (Wife of Resident) on Friday 12 August 2016. Relates to July 2016.
My husband came here after a stroke he had in June 2015. He has been well cared for. He has had to be admitted to hospital on three occasions since he came with urine infections and pneumonia. Each time his condition was spotted early and hospital contacted immediately and I was also contacted straight away enabling me to get to the home in time to go with him to the hospital. Over recent months changes and improvements have been made to the running of the home and staffing members- all for the good.
How likely would you be to recommend Earls Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by G A (Son of Resident) on Friday 12 August 2016. Relates to August 2016.
My father was brought by ambulance from LGI and went into residence only 4 days ago so it is difficult to review after such a short period, having said this I am very happy with the care he has been given to date, all the staff seem very competent and cheerful. At all times dad has settled in well and likes the home and his room as of now myself and my family are very pleased for my dad to be here.
How likely would you be to recommend Earls Lodge Care Home? Extremely Likely
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Review submitted from a Website Submission by Margaret S (Daughter of Resident) on Saturday 23 July 2016. Relates to July 2016.
Although my mother was resident at Earls Lodge for less than two weeks prior her death she experienced very thorough and compassionate care throughout her stay. The management and staff showed kindness and understanding to the whole family during a very difficult time.
How likely would you be to recommend Earls Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by Beryl G (Resident) on Monday 11 July 2016. Relates to June 2016.
Made me feel very welcome. Nothing is never no trouble. I am happy to be at Earls Lodge. All the staff and management are very good with myself and my family.
How likely would you be to recommend Earls Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by Sharon L (Daughter of Resident) on Tuesday 28 June 2016. Relates to June 2016.
We were made to feel very welcome and our minds out to rest, we were all treated with respect and dignity for me it was a very hard decision to make to put my mum in a care home but she had only been a short time. I am very pleased with how quick she has settled in. So glad she is in a good care home, can not fault any thing or the staff.
How likely would you be to recommend Earls Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by Wendy M (Daughter of Resident) on Tuesday 21 June 2016. Relates to May 2016.
My dad was extremely poorly when he came to Earls Lodge. After a long stay in hospital, several bouts of hospital acquired infections and falls his weight had plummeted and he was confused and frail. With the care of the excellent staff at Earls Lodge he is back to his old self again. The home is well run and the staff are very friendly, kind and caring. The food is excellent and the home is very clean and welcoming. My dad cannot praise the treatment he receives at Earls Lodge too highly and he is happy and settled there.
How likely would you be to recommend Earls Lodge Care Home? Extremely Likely
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Review submitted from a Website Submission by Claire M (Granddaughter of Resident) on Friday 17 June 2016. Relates to June 2016.
My gran was moved to Earls Lodge from hospital as she is unable to live on her own now due to dementia. I have never known a place like it, the staff are amazing and treat everybody that lives there with respect and look after them well.
The home is well looked after.
My gran has been there a week today and the difference in her is amazing and I can't thank the manager and staff enough for what they do
I would and have been singing the praises to everybody I know.
Knowing that my gran is very well cared for it makes the illness better to cope with.
Thanks again.
How likely would you be to recommend Earls Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by E T (Daughter of Resident) on Tuesday 14 June 2016. Relates to June 2016.
Very helpful, caring. Mum very happy, keep us informed of any changes.
How likely would you be to recommend Earls Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by Gerald T (Resident) on Monday 13 June 2016. Relates to May 2016.
I'm extremely satisfied with the service and have no complaints or problems.
How likely would you be to recommend Earls Lodge Care Home? Extremely Likely
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Anthony Carlin, Home Manager at Earls Lodge Care Home responded to this review on 13 Jun 2016:
Thank you Gerald, it's really nice to get this kind of feedback.
Review submitted from a Postal Card by Dawn R (Daughter-in-law of Resident) on Wednesday 25 May 2016.
During my father in laws stay here, I have had no complaints about his care. The staff have always been helpful, caring and considerate. They have become his main family. I feel that without this care he would not be here today. We live approximately 35 miles away and did at one time consider moving him to a home nearer to us. However as he and we are happy with Earls Lodge this would have been unfair.
How likely would you be to recommend Earls Lodge Care Home? Extremely Likely
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Anthony Carlin, Home Manager at Earls Lodge Care Home responded to this review on 25 May 2016:
Thank you Dawn, this is very good to hear.
Review submitted from a Postal Card by L R (Friend of Resident) on Wednesday 25 May 2016. Relates to May 2016.
Our life long friend has been a resident at Earls Lodge for 4 months. During this time we have found ALL levels of staff to be friendly, patient and extremely caring. We are always welcomed with a smile and a chat (we visit every day) which is much appreciated. Nurses and management have shown compassion, knowledge and respect during serious illness and challenging times. The food is very good and the kitchen staff will accommodate our friends' requirements even when it's not on the menu. Our experience of Earls Lodge is a well run, warm and welcoming establishment.
How likely would you be to recommend Earls Lodge Care Home? Extremely Likely
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Anthony Carlin, Home Manager at Earls Lodge Care Home responded to this review on 03 Jun 2016:
Thank you Liz - we always try to provide the highest level of care and will always strive to improve. Your feedback is always appreciated.
Review submitted from a Postal Card by Linda S (Daughter of Resident) on Tuesday 24 May 2016. Relates to May 2016.
Since my mum came into Earls Lodge I am happy that she has settled in so well and is extremely happy. The staff are excellent in every way always on hand if any worries. They look after mum fantastically always checking if she needs anything. The home is spotlessly clean and is kept that way always. The menu is varied and suits all dietary needs. I would recommend to anyone looking for a care home I can't complain about anything.
How likely would you be to recommend Earls Lodge Care Home? Extremely Likely
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Bev Cooper, Operations Manager at Earls Lodge Care Home responded to this review on 07 Jun 2016:
Many thanks for your recommendation.
Review submitted from a Postal Card by G B (Daughter of Resident) on Thursday 12 May 2016. Relates to April 2016.
All the staff at Earls Lodge have been excellent. Nothing is too much trouble and I am happy with the care they are providing for my mum.
How likely would you be to recommend Earls Lodge Care Home? Extremely Likely
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Anthony Carlin, Home Manager at Earls Lodge Care Home responded to this review on 03 Jun 2016:
Many thanks for your review, it is always pleasing to hear that you feel we offer a high level of care for your mum.
Review submitted from a Postal Card by H R (Niece of Resident) on Wednesday 4 May 2016. Relates to April 2016.
I am impressed with the knowledge of the staff relating to my aunt's medical conditions. Staff are caring and helpful and Earls Lodge is a very pleasant environment for residents.
How likely would you be to recommend Earls Lodge Care Home? Extremely Likely
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Anthony Carlin, Home Manager at Earls Lodge Care Home responded to this review on 03 Jun 2016:
Thank you for your feedback and review is much appreciated. We always strive to deliver the best levels of care, but will also always strive to improve and your reviews are an important part of this.
Review submitted from a Postal Card by T R (Son of Resident) on Tuesday 26 April 2016. Relates to April 2016.
My mother really enjoyed her stay at Earls Lodge. She was there for two weeks respite care after a fall. Being a lady at 99 years old mother is normally very independent but she said all the staff were very helpful and she thought of the stay as a little holiday. Many thanks from both sons for the service provided by Earls Lodge.
How likely would you be to recommend Earls Lodge Care Home? Extremely Likely
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Bev Cooper, Operations Manager at Earls Lodge Care Home responded to this review on 16 May 2016:
Many thanks for your review.
Review submitted from a Postal Card by C S (Daughter of Resident) on Tuesday 19 January 2016. Relates to January 2016.
All staff are very caring and know mums likes and dislikes. They prompt her when necessary with food which is good. I have also stayed for lunch sometimes. It is good to have an en suite bathroom, she had some issues with laundry not being returned but we have marked things and this has improved.
How likely would you be to recommend Earls Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by Jacqui B (Daughter of Resident) on Tuesday 19 January 2016. Relates to January 2016.
Moved my mum from some very basic care facility in Stockport as they didn't tackle issues raised. The team at Earls Lodge are all making a positive contribution to support my mum. The positive reassurance from the staff is great. There is a really good "feel" to the home everyone seems to happy to help.
How likely would you be to recommend Earls Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by M H (Friend of Resident) on Monday 18 January 2016. Relates to January 2016.
I visit the home to see a friend. It is warm and welcoming. Staff are friendly and management are approachable. I find the food nice and always get offered a drink. My friend is well cared for.
How likely would you be to recommend Earls Lodge Care Home? Extremely Likely
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Review submitted from a Website Submission by Janice A (Wife of Resident) on Wednesday 30 December 2015. Relates to November 2015.
I find myself very fortunate to find this care home for my husband, when you've got excellent management who listen and are very helpful. The staff are very caring and it's down to them, that my husband is now very settled.
It means a lot when having to place him in a care home that i can go home knowing he's cared for. I also have a good relationship with management and staff, nothing is too much for them.
How likely would you be to recommend Earls Lodge Care Home? Extremely Likely
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Review submitted from a Website Submission by Wendy N (Daughter of Resident) on Wednesday 25 November 2015. Relates to November 2015.
Mum's been in Earls Lodge since the end of April, staff are very approachable and any issues are resolved quickly. The home has a very warm and welcoming atmosphere. Staff are excellent, food & drink is excellent and I feel it is value for money.
How likely would you be to recommend Earls Lodge Care Home? Extremely Likely
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April 2017
There are currently no Care Home Idol entrants who have performed at Earls Lodge Care Home