Earls Lodge Care Home

Queen Elizabeth Road, Eastmoor, Wakefield WF1 4AA
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9.8 95 Reviews
  • Earls Lodge Care Home, Wakefield
Earls Lodge Care Home is located in the surrounding area of Pinderfields Hospital and is convenient for shops, amenities, public transport and the M62 motorway link. The City Centre is just one mile away.

This purpose built care home provides accommodation in single occupancy rooms, all of which have en-suite facilities. Some rooms are spacious enough for sharing companions.

Earls Lodge provides TV lounges and a quiet sitting room for relaxation. Separate dining rooms are available, where residents can socialise at meal times. Traditional home cooking using fresh produce is served and residents can select from a daily menu choice. Special diets can be catered for.

Regular visits are made to the home by an experienced hair stylist and a qualified chiropodist. Complementary therapies can be arranged.

The home offers a varied programme of activities for residents.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Karen Sinclaire (Manager)

Local Authority / Social Services

Admission Criteria

  • All referrals accepted
  • Ages from 18 to 100

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2017
  • Last Refurbishment: 2025
  • Number of floors: 1

Room Information

  • Single Rooms (52)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (50)

Visiting

  • Visiting is from 9am to 7pm

Parking

  • Car parking available front and back of the building

Earls Lodge Care Home Reviews (95)

9.8

Earls Lodge Care Home has a Review Score of 9.8 (9.777) out of 10, based on 37 reviews in the last 2 years.
Over all time Earls Lodge Care Home has 95 reviews.

Overall Experience
  • 73
  • 21
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Date Published
  • 95
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  • 37
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Reviewer Connection to Earls Lodge Care Home
  • 38
  • 17
  • 6
  • 6
  • 5
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
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Total of 95, showing 21-40
Review from Paul R (Brother of Resident) published on 8 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Upon arrival to Earls Lodge for the first time I was pleasantly surprised at the environment, with residents and staff full of smiles, and the care that my sister is receiving is very good. It's a pleasure to go home knowing my sister is well looked after.
Thank you for all your kind service.
Reply from Michael Smith, Head of Operations at Earls Lodge Care Home

Good Morning. Thank you so much for your kind review on the service we provide. I can't wait to share this with the team. I would be keen to see how we can increase those 4s to 5s. I want your experience to be as close to perfect as possible! Please know that you can contact the management at any time with any suggestions. Thank you

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Review from Karen R (Sister of Resident) published on 4 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has only been in Earls Lodge for 2 weeks. I cannot fault the care and time management have given my sister in such a short period of time. My sister not only looks better but tells me she likes being at Earls Lodge. The staff is polite, helpful, hard-working and always seems happy. Nothing
is too much for them. What an amazing environment to be in.
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Review from Leah F (Niece of Resident) published on 28 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A really pleasant experience how the staff look after my auntie, there’s always somebody around, staff regularly checking on the residents. It’s nice to see my auntie up and clean on a daily basis. It’s nice to know they can have there own things and comforts in their room to how they want it.
Reply from Michael Smith, Operations Director at Earls Lodge Care Home

Thank you so much for your wonderful reveiw, I can't wait until the team see your feedback. It is truly heartwarming to know that you and your loved one are happy with the service we provide. If we can ever make the experience any better, please see a member of the management.

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Review from Robert I (Husband of Resident) published on 4 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the staff and carers to be very helpful with my queries and very kind to my wife.
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Review from A B (Son of Resident) published on 27 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is completely settled at Earls Lodge. The staff and carers are always talking to her and keeping her alert. I can't be happier with the care she is receiving.
Reply from Michael Smith, Operations Director at Earls Lodge Care Home

Good Morning. Thank you so much for your positive review and kind words.
If we can do anything to change those 4 stars to a 5 star, please come and see the Management and we will do all that we can to improve your experience with us. Thank you

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Review from M N (Daughter of Resident) published on 12 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is the first Christmas my mum has spent in Earls Lodge. The amount of interaction and entertainment provided was fantastic, giving residents and their families a lovely build-up to Christmas and New Year.
Everyone I have met has provided, everything I have asked for and nothing is too much trouble.
The relative meetings are a good idea, in involving families, to suggest any activities or ways we as relatives can volunteer our help.
Reply from Michael Smith, Operations Director at Earls Lodge Care Home

Thanks so much for your kind words.
I can't wait to share your feedback with the team. It means so much to us that you feel we are 'getting things right'.
If ever we can do anything to further improve, please let us know.

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Review from M W (Daughter of Resident) published on 12 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been happy and settled at Earls Lodge since moving in two years ago. It is not perfect, but nowhere is. I always judge on not what the problem is but how it is dealt with, and I have always felt comfortable raising any concerns, and it has always been dealt with promptly and professionally.
Overall, an excellent home. The staff really care about the residents and do their utmost to ensure they are happy, comfortable, entertained and cared for. The activities are excellent!
Reply from Michael Smith, Head of Operations at Earls Lodge Care Home

Thank you so much for your kind words; I will share your feedback with the team.
If ever we can do anything to further improve, please speak to a member of the management team.

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Review from George W (Grandson of Resident) published on 12 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandad loves this place. He treats the carers as good friends, and he loves the food. My mum never has to worry about him, knowing he is well cared for and part of the Earls Lodge family. The times that I have visited him, he is well dressed and always smiling.
Reply from Michael Smith, Operations Director at Earls Lodge Care Home

What a lovely review to read. Our residents are part of our extended family. We are lucky to be able to care for such amazing people and have such wonderfully supportive families.
Thanks for your kind words; it means the world to us.

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Review from M W (Granddaughter of Resident) published on 11 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandad is a resident at Earls Lodge and receives excellent care. There are always plenty of things going on for entertainment and to allow him to feel at home.
Relatives are updated regularly and are made to feel welcome when visiting loved ones.
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Review from James C (Son of Resident) published on 5 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff here are always pleasant and smiling. The care home is very clean. All residents are pleasant as well. The security on doors is a good feature too, didn't want anyone just coming in. This care home has made my mum feel welcome.
Reply from Michael Smith, Operations Director at Earls Lodge Care Home

Thank you so much for your positive review, it really means a lot to us to know that you are happy with your experience at Earls Lodge.
If ever we can further improve, please speak to a member of the management team.

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Review from Suzanne P (Daughter of Resident) published on 5 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are very caring and can’t do enough to help. December was full of Xmas celebrations and my mum was very happy with a visit from Santa, also my grandsons were included in with Santa, overall and not just at Christmas my mum has been well looked after.
Reply from Michael Smith, Operations Director at Earls Lodge Care Home

Thank you so much for your positive review, we are so happy that you have found your experience at Earls Lodge a good one.
If ever we can further improve our service, please feel free to call in for a chat.

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Review from M T (Daughter of Resident) published on 5 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my mum arrived at Earls Court initially for respite and is now permanent, I have been amazed at the care and dedication of all the staff. Nothing is too much trouble and I know that my mum is being well looked after and she is very settled and happy. The activities that they provide are engaging
and there is something for everyone. The staff members are all committed to providing the best care possible.
Reply from Michael Smith, Operations Director at Earls Lodge Care Home

Thank you so much for your kind words, I will share your feedback with the team.
If we can ever further improve your experience, please speak to a member of the management.

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Review from Jeanette B (Sister-in-law of Resident) published on 5 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy. Lovely, friendly staff.
He is happy with everything.
He is happy with the food and food service and enjoys staying in his room.
He enjoyed garden visits in the summer.
His room is always clean.
Reply from Michael Smith, Operations Director at Earls Lodge Care Home

Thank you so much for your positive review.
I will share this in our next staff meeting.

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Review from Tracey B (Daughter of Resident) published on 5 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are always welcoming and recognise who I am and who I’ve come to see. They listen to your concerns and resolve any problems. First experience in being involved in needing a care home. Feel at peace that my mum is well cared for and settled in.
Reply from Michael Smith, Operations Director at Earls Lodge Care Home

Thank you so much for taking the time to share feedback with us; I can't wait to give this feedback to the team.
If ever we can further improve your care experience, please speak with a member of the management.

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Review from Christina M (Daughter of Resident) published on 13 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Would not have my mum anywhere else! The staff care for her like they would their own family and that means the world to me. Management are always available to support when needed. Mum really enjoys all the activities.
Reply from Michael Smith, Operations Director at Earls Lodge Care Home

Good morning.
Your review really did make me smile. I can't wait to share this with the team!
Thank you so much for your kind words.
If there is ever anything we can do to improve, please let us know.
Kind regards

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Review from J B (Nephew of Resident) published on 1 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great care home, absolutely brilliant care for my uncle. All the staff are friendly, knowledgable and professional. The rooms are clean and well-kept to a high standard and the atmosphere is very positive. I can only say good things about Earls Lodge and would highly recommend it to anybody.
Reply from christian mason, Registered Manager at Earls Lodge Care Home

Good Morning.
Thank you so much for taking the time to provide us with your feedback, it is so nice to see that our efforts are being recognised by you and your loved one. I will be sure to pass your review on to the team in their next staff meeting.
Warm regards.

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Review from Anne W (Daughter-in-law of Resident) published on 26 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found everybody very welcoming and very helpful. His care is good. We are all happy we found this place.
Reply from Michael Smith, Head of Operations at Earls Lodge Care Home

Good morning.
Thank you so much for your wonderful review of the service we provide at Earls Lodge Care Home, it really does mean a lot to us. We will discuss this feedback in our next staff meeting.
Kind Regards
Operations Director.

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Review from Valerie K (Daughter of Resident) published on 29 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is looked after very well. She says meals are very nice and staff are always pleasant and accommodating, as far as they can be.
Reply from Michael Smith, Head of Operations at Earls Lodge Care Home

Good Morning. Thank you so much for taking the time to review us at Earls Lodge Care Home. I can't wait to feedback to the team. If you would like to visit the management to discuss any ideas to improve our activity program, we would love to hear from you. Thanks.

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Review from G J (Daughter of Resident) published on 22 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are excellent and do everything to give the residents a good time. Mum is treated with care and dignity and nothing is too much for the staff. The rooms are always spotless and the food is good. The staff always inform me about Mum's health and what has been happening with her. All the
carers are very good with Mum and I feel that she is loved as well as cared for.
Reply from Michael Smith, Head of Operations at Earls Lodge Care Home

Hello there, what a wonderful review to come in to work and read this morning! I can't wait to give your feedback to the team. Thank you so, so much for your kind words, it really is nice to know that you are happy with our efforts. If you would like to meet to discuss how we can improve the bedroom and the food/drink we will do our very best to accommodate. Thanks.

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Review from Ann C (Daughter of Resident) published on 30 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum entered Earls Lodge Care Home in December 2022 for respite care originally but whilst Mum was there, my stepdad passed away so the staff confirmed that Mum could stay as a full-time resident straight away. The care I saw my mum receive from the staff was caring and compassionate. With dementia,
Mum was still quite smiley and seemed happy here. She loved doing the activities and had her favourites among the staff members. Mum passed away on 23rd March but as much as missing my mum, I miss seeing the staff. Thank you.
Reply from Michael Smith, Head of Operations at Earls Lodge Care Home

Thank you so much for your kind words, it is always heartwarming to know that people are happy with the care we provide.
We will certainly mention this in our next staff meeting.
Kindest Regards,
Michael.

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Current Review Score: 9.8 (9.777)

Overview of Review Score

The Review Score of 9.8 (9.777) out of 10 for Earls Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 37 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.777 for Earls Lodge Care Home is calculated as follows: ( (343 Excellents x 5) + (87 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 435 Ratings = 4.777
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Earls Lodge Care Home is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 37 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 May 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (1)

No image found

Karen Sinclaire

Job Title: Registered Manager Joined: 2024

I'm Karen the registered Manager at Earls Lodge please contact me for details and vacancies at the Home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Earls Lodge Care Home to verify any information. View our terms and conditions. Earls Lodge Care Home has an Enhanced Service - more info.