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Priory Gardens Care Home

Ladybalk Lane, Pontefract, West Yorkshire WF8 1JQ
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Priory Gardens Care Home, Pontefract
Priory Gardens Care Home, Pontefract
Priory Gardens Care Home, Pontefract

Priory Gardens Care Home, located in the popular town of Pontefract, provides personalised residential, nursing and residential dementia care to older people.

The friendly and comfortable home offers a place for residents to relax, unwind and socialise with friends and family. This home offers lovely en-suite bedrooms, hair salon, shop and wellbeing programme which helps residents to maintain their hobbies, learn new hobbies and to have opportunities to engage with the...  

Care Provided by Priory Gardens Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,376From £1,513
Residential Dementia CareFrom £1,401From £1,541
Nursing CareFrom £1,606From £1,768

Contact Priory Gardens Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Imogen Bailey(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (70)
  • Couples/Companion Rooms (1)

Priory Gardens Care Home Reviews (162)

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9.7

Priory Gardens Care Home has a Review Score of 9.7 (9.697) out of 10, based on 41 reviews in the last 2 years. Over all time Priory Gardens Care Home has 162 reviews.

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Showing 162 reviews matching selected criteria
Review from Linda H (Wife of Resident) published on 23 December 2024 Submitted via Postal Card
Overall Experience

A wonderful afternoon with carol singers - everyone's face had a smile. A sense of community and togetherness. So well organised by our activity coordinators.

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Review from Jenny B (Daughter of Resident) published on 16 July 2024 Submitted via Postal Card
Overall Experience

This is an excellent care home for my dad, as most families struggle to put a family member in care, this care home has given us all the support we needed to settle my dad into this environment. All staff and carers have been amazing with him. From watching music tributes and loving it and taking him back to his younger days when he loved to dance. At 83 he got to dance again which is amazing to see. It's a lovely care home.

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Review from Sarah O (Daughter of Resident) published on 10 July 2024 Submitted via Postal Card
Overall Experience

Entertainment is getting better. Food is plenty. People are very kind. The room is very clean. All people are very nice.

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Review from Roger G (Son of Resident) published on 1 July 2024 Submitted via Postal Card
Overall Experience

We love Priory Gardens, my father is very content, calm, relaxed and well looked after thanks to the motivated and caring staff, nothing is too much trouble. Thank you everyone.

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Review from Paul H (Son of Resident) published on 1 July 2024 Submitted via Postal Card
Overall Experience

My mother was put on respite in May 2024 and we can't believe the difference in her, she's more chatty and always smiling when we visit. All the staff including managers go the extra mile for her and are a credit to your company. They even organised a birthday cake and banner for her 88th birthday. Keep up the good work.

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Review from Sandra C (Wife of Resident) published on 1 July 2024 Submitted via Postal Card
Overall Experience

In every respect the respect and care were fantastic and I would be pleased to recommend Priory Gardens to anyone.

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Review from Gary H (Son of Resident) published on 19 June 2024 Submitted via Website
Overall Experience

My mother is a new resident at Priory Gardens and we visited today as her elder sister, also a resident, is celebrating her 90th birthday. The staff had made an excellent job of decorating the lounge for my Aunt, with lots of seating available and a small buffet including soft drinks, tea and coffee were provided. All family present really enjoyed the afternoon. Thanks to all the great staff at Priory Gardens for putting this together.

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Review from Kath W (Daughter of Resident) published on 8 May 2024 Submitted via Postal Card
Overall Experience

Our father had been in the care home for two and a half years and was always treated with dignity and respect. As his condition progressed, it became much more difficult for the staff to care for him, but they were wonderful with him right to the very end of his life. We cannot praise the staff enough for the care and compassion they showed our father and us, as a family, from cleaners, cooks, nurses, carers and administrators and managers, they all do their jobs professionally and with care.

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Review from Jill S (Daughter of Resident) published on 3 May 2024 Submitted via Postal Card
Overall Experience

Really would like it to improve on communication. Did have a few issues with nails not being clipped. Sometimes under staffed, that needs to improve.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Priory Gardens Care Home

We appreciate you taking the time to give feedback on the care your relative received during their stay at Priory Gardens. I am sorry you felt the communication and areas of care and support your relative received needed to improve. If you would like to discuss your concerns further then please contact the home directly.

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Review from Lisa N (Wife of Resident) published on 1 May 2024 Submitted via Postal Card
Overall Experience

My husband's previous care home closed their nursing unit and we had to find a new care home immediately. I'm so glad it was Priory Gardens. Everyone has been so kind and helpful. My husband has settled in immediately. The care staff are always about and happy to have a chat. The cook came to discuss my husband's dietary needs (which was a lovely thing to do). I'm telling everyone how good Priory Gardens is.

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Review from D F (Daughter of Resident) published on 25 April 2024 Submitted via Website
Overall Experience
My dad was in Priory Gardens for over 2 years in the Dementia care unit before he sadly has just passed away. During this time we have got to know all the staff really well.

As a family we have really appreciated greatly what you all did for Dad. A big thank you to you all for your caring, kindness, and compassion you have shown Dad and his family and continue to show our mum.

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Review from Susan N (Daughter of Resident) published on 24 April 2024 Submitted via Postal Card
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The standard of care my mum has received has been excellent in all aspects, the staff are friendly and welcoming. Thank you all very much.

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Review from Pauline O (Daughter of Resident) published on 24 April 2024 Submitted via Postal Card
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So happy with all aspects of Priory Gardens. Despite the difficult decision to place my mother into care, I don't believe that I could have found a more caring environment. All staff and management so helpful, welcoming and friendly. Facilities excellent and comfortable. Lovely individual rooms dedicated to making a homely feel. Staff wonderful at dealing with occasional 'difficult' clients.

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Review from N G (Grandson of Resident) published on 11 April 2024 Submitted via Website
Overall Experience

Nan went into Priory Gardens around 4 and a half years ago. It gives me real peace of mind that she was receiving the care she needed. The staff are all amazing. So loving caring understanding. I never quite knew what to expect from a care home but Priory Gardens put me at ease as soon as I walked in. So clean and welcoming. It was like home from home. They go the extra mile, I remember when COVID hit receiving face time calls from staff so Nan could see us and talk a little. I could go on and on about just how amazing Priory Gardens is. Priory Gardens will always be a very special place to me and my family for the care they give Nan. It wasn't like going to visit Nan, it was like going to see the family Nan lived with. All heroes don't wear capes.

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Review from G R (Daughter of Resident) published on 9 April 2024 Submitted via Postal Card
Overall Experience

My Mother spent 20 months in Priory Gardens before she passed away in March 2024. During that time, I and my family got to know the staff well and felt she and the other residents were considered as part of their extended family. Having parents living in a care home is far from easy, but I was reassured by the way staff comforted residents, putting in place measures to ensure they felt safe as they did with my Mother. The staff couldn't have been kinder and more considerate and I will always be grateful for the care she received especially towards the end. Thank you.

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Review from Marion P (Daughter of Resident) published on 13 March 2024 Submitted via Postal Card
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My mum went into Priory Gardens for respite and I can't express how wonderful and caring the staff are.

Took care of all her needs and were so attentive to all her needs. All I can say is God bless this wonderful staff always.

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Review from Susan H (Sister of Resident) published on 17 January 2024 Submitted via Postal Card
Overall Experience

During my brother's time in the care home, the staff have shown great care and comfort towards his wellbeing. We are grateful for the care and patience shown towards his condition.

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Review from Steve P (Friend of Resident) published on 5 January 2024 Submitted via Postal Card
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My friend's needs are all met. He is always clean and tidy and well supported.

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Review from Keith B (Son of Resident) published on 15 December 2023 Submitted via Postal Card
Overall Experience
Excellent staff, always caring and attentive.
Nothing is too much trouble.

Very good facilities.

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Review from Donald B (Son of Resident) published on 8 December 2023 Submitted via Postal Card
Overall Experience

Excellent facilities, Mother looked after with great care and attention. Could not ask any more from staff and management.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

6 Bed Vacancies

Posted: 28 July 2026

Please contact us for information regarding our bed availability

News (4) & Events (0)

News
  • 12 Dec 2025

    Residents and colleagues at HC-One’s Priory Gardens Care Home in Pontefract, West Yorkshire, came together on the 3rd December to celebrate a remarkable milestone as much-loved resident Helen Shillito marked...

  • 29 Jul 2025

    Priory Gardens Care Home, run by HC-One and located in Pontefract, West Yorkshire, welcomed visitors and guests from their local community to participate in this year’s Care Home Open Week...

  • 22 Jul 2025

    Residents at HC-One’s Priory Gardens Care Home in Pontefract, West Yorkshire, recently enjoyed a delightful trip to the seaside, soaking up the sun and sea air during a visit to...

Upcoming Events

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Awards / Recognitions (0)

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Accreditations

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