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Priory Gardens Care Home

Ladybalk Lane, Pontefract, West Yorkshire WF8 1JQ
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Priory Gardens Care Home, Pontefract
Priory Gardens Care Home, Pontefract
Priory Gardens Care Home, Pontefract

Priory Gardens Care Home, located in the popular town of Pontefract, provides personalised residential, nursing and residential dementia care to older people.

The friendly and comfortable home offers a place for residents to relax, unwind and socialise with friends and family. This home offers lovely en-suite bedrooms, hair salon, shop and wellbeing programme which helps residents to maintain their hobbies, learn new hobbies and to have opportunities to engage with the...  

Care Provided by Priory Gardens Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,376From £1,513
Residential Dementia CareFrom £1,401From £1,541
Nursing CareFrom £1,606From £1,768

Contact Priory Gardens Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Imogen Bailey(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (70)
  • Couples/Companion Rooms (1)

Priory Gardens Care Home Reviews (162)

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9.7

Priory Gardens Care Home has a Review Score of 9.7 (9.697) out of 10, based on 41 reviews in the last 2 years. Over all time Priory Gardens Care Home has 162 reviews.

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Showing 162 reviews matching selected criteria
Review from Neil P (Son-in-law of Resident) published on 29 June 2018 Submitted via Website
Overall Experience

Priory Gardens staff are so caring and helpful. They always have time for a word with you, they go out of their way to welcome everyone. The difference it has made to my mum in law's quality of life being in here is great. It has taken away all the worry. She is safe and well cared for and happy. This is down to the care received here. The staff make Priory Gardens as good as it is. Excellent care and excellent staff.

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Review from Kimberley R (Granddaughter of Resident) published on 9 May 2018 Submitted via Postal Card
Overall Experience

Staff are extremely friendly and helpful.

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Review from Dennis M (Son of Resident) published on 4 April 2018 Submitted via Postal Card
Overall Experience

Although my mother was only at Priory Gardens for only a week to see out her last days, 5th - 12th February, the care she received was outstanding in every way. The residents there are extremely lucky to spend their last days in such a lovely place. I couldn't fault it. The manager and staff are excellent.

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Review from John H (Resident / Service User) published on 19 March 2018 Submitted via Postal Card
Overall Experience

I have been in a few care homes over the years. But I have found this to be the best. I just come in for respite 8 weeks in the year.

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Review from J P (Daughter of Resident) published on 4 January 2018 Submitted via Website
Overall Experience

Mum has only been here a short time but the staff are wonderful with her. They helped her to settle in and look after all her care needs, they also take the time to reassure her if she gets anxious. They are always helpful and so thoughtful. They have got to know mum really well and anticipate her needs. They also take time to reassure me and have helped with questions I have asked them.

Whenever I visit Priory Gardens Care Home there is always staff around, they always take the time to speak even though you know they are so busy. Nothing is too much trouble. Medical queries are answered promptly. Equally admin help with queries. HCA so friendly and always happy to help. Activities are varied and so enjoyable.

I would highly recommend the care received at Priory Gardens Care Home, I can go home assured that my mum is incapable, friendly, trustworthy care.

Above all else, she is Safe and Happy.

The staff make this care home as good as it is. All of them.

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Review from Christine C (Daughter of Resident) published on 13 November 2017 Submitted via Postal Card
Overall Experience
Mum was sadly only in Priory Gardens for a week. She was 90 and had been in hospital for several weeks and was clearly not recovering. We contacted Priory Gardens and they worked quickly to move her.
It was such a relief to visit her in a comfortable room rather than in hospital. The week Mum spent there she was well cared for by kind and cheerful staff. They kept her pain free and the care provided was excellent.

Dad is 93 and we will both be ever grateful for the kindness and care shown to us all during a difficult time.

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Review from Stephen E (Brother of Resident) published on 27 October 2017 Submitted via Postal Card
Overall Experience

The carers are fantastic with my sister and do everything that they possibly can for her.

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Review from June G (Sister-in-law of Resident) published on 25 October 2017 Submitted via Postal Card
Overall Experience

Although my sister-in-law doesn't mix well with the residents and can be very off hand with people, she will try to impress people she likes when she likes.

The staff try hard to make her happy but it's just her normal type character. The staff have always been kind and keep me informed of any changes.

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Review from Steven S (Son of Resident) published on 27 September 2017 Submitted via Postal Card
Overall Experience

My mother was brought here for respite and we have been completely satisfied with her care. The staff have been very friendly and caring towards everyone and we wouldn't hesitate to recommend Priory Gardens to anyone. Thank you.

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Review from P M (Daughter of Resident) published on 27 September 2017 Submitted via Postal Card
Overall Experience

I was very pleased with the care my mother received and how helpful the staff were in helping me with anything I asked for.

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Review from E R (Niece of Resident) published on 20 September 2017 Submitted via Postal Card
Overall Experience
This review relates to the dementia unit only.
The care staff are so kind.

Concerned at times they are under staffed on this visit.

Reply from Katie Price, Careline Advisor at Priory Gardens Care Home
Thank you for your feedback regarding staffing levels on our Dementia Unit. We appreciate all feedback received, so that where applicable, actions can be taken to improve our services.

Staffing levels are calculated according to Resident dependencies, and the allocation of staff is reviewed...  

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Review from Maureen M (Daughter of Resident) published on 10 July 2017 Submitted via Postal Card
Overall Experience

The care home is modern and very clean. Residents all seem settled and happy. There is a good atmosphere with very pleasant staff, who cope very well with the workload.

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Review from Wayne L (Nephew of Resident) published on 23 May 2017 Submitted via Postal Card
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Satisfied overall. Staff very friendly and helpful.

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Review from Alfe C (Resident / Service User) published on 23 May 2017 Submitted via Postal Card
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I have found Priory Gardens Care Home very acceptable, staff, care and facilities.

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Review from Kathleen D (Daughter of Resident) published on 30 March 2017 Submitted via Postal Card
Overall Experience

My dad was in Priory Gardens Care Home for only 11 days as he was at end of life care. The care they gave him was second to none. He died peacefully and that was all we could have asked for. I would like to thank all the staff for the care they gave him.

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Review from Dania B (Daughter of Resident) published on 30 March 2017 Submitted via Website
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Although my mother was not at Priory Gardens for long, as she was waiting for a new care package to enable her to go home, she was very well looked after. For the first time in a long time, she had company and although she did not suffer fools gladly, to be able to have someone, mostly staff, to give back as good as she gave, was a tonic.

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Review from J G (Sister-in-law of Resident) published on 7 February 2017 Submitted via Postal Card
Overall Experience
Welcomed from the hospital to make her welcome for Christmas. First for respite and now a permanents resident.

Still a bit unsettled, but it does look a bit like a home now.

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Review from J W (Sister-in-law of Resident) published on 31 January 2017 Submitted via Postal Card
Overall Experience

Everything's OK. Nice and clean with lovely staff. Can't complain.

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Review from J P (Son of Resident) published on 9 December 2016 Submitted via Postal Card
Overall Experience

My mother was a resident for only a matter of weeks. During that time she received the best possible care from all the staff employed at priory Gardens. They were caring, kind and considerate. They offered all necessary to ensure that as her life drew to a close she was comfortable.

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Review from Edna S (Husband of Resident) published on 27 October 2016 Submitted via Postal Card
Overall Experience

I'm happy with everything. Staff management when they said care, that's what it means. The nurses have time for you, I can't thank then enough.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

6 Bed Vacancies

Posted: 28 July 2026

Please contact us for information regarding our bed availability

News (4) & Events (0)

News
  • 12 Dec 2025

    Residents and colleagues at HC-One’s Priory Gardens Care Home in Pontefract, West Yorkshire, came together on the 3rd December to celebrate a remarkable milestone as much-loved resident Helen Shillito marked...

  • 29 Jul 2025

    Priory Gardens Care Home, run by HC-One and located in Pontefract, West Yorkshire, welcomed visitors and guests from their local community to participate in this year’s Care Home Open Week...

  • 22 Jul 2025

    Residents at HC-One’s Priory Gardens Care Home in Pontefract, West Yorkshire, recently enjoyed a delightful trip to the seaside, soaking up the sun and sea air during a visit to...

Upcoming Events

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Awards / Recognitions (0)

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