Priory Gardens Care Home, Pontefract, West Yorkshire
Priory Gardens Care Home, Pontefract, West Yorkshire
Priory Gardens Care Home, Pontefract, West Yorkshire

Priory Gardens Care Home is located in a beautiful part of West Yorkshire and is a specially converted home providing nursing, residential, residential dementia, respite and end-of-life care.

Residents have a choice of lounge areas overlooking the gardens which feature comfortable and specially designed furnishings. The home has a range of comfortable and well-equipped bedrooms decorated in keeping with the character of the house; some rooms also have views across the garden.

Chefs at Priory Gardens pride themselves on knowing the tastes of residents and prepare a choice of home cooked, fresh, nutritional meals and cater for any dietary and cultural needs.

At HC-One, experienced home managers and members of staff ensure kindness is at the heart of everything they do.

Group: HC-One

Person in charge: Jennifer Gordon (Home Manager)

Local Authority / Social Services: City of Wakefield Metropolitan District Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 72 Service Users

Registered Care Categories*: Dementia • Old Age • Sensory Impairment

Specialist Care Categories: AIDS/HIV • Alcohol Dependence (past or present) • Alzheimer's • Anorexia/Bulimia/Self Harming • Asperger Syndrome • Autism/ASD • Bipolar/Manic Depression • Cancer Care • Cerebral Palsy • Challenging Behaviour • Colitis & Crohn's Disease • Down Syndrome • Drug Dependence (past or present) • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Prader-Willi Syndrome • Profound & Multiple Learning Disabilties • Schizophrenia • Speech Impairment • Spina Bifida & Hydrocephalus • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 70

Shared Rooms: 1

Rooms with ensuite WC: 71

Facilities & Services: Palliative Care • Respite Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Priory Gardens Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 19 Sep 2017

Please contact us for information regarding our bed availability

Reviews

9.2 Priory Gardens Care Home has a Review Score of 9.2 (9.220)

The Review Score of 9.2 (maximum of 10) for Priory Gardens Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 13 Reviews over all time. This Average Rating is also the rating value for Priory Gardens Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.456 for Priory Gardens Care Home is calculated as follows: ( (79 Excellents x 5) + (60 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 149 Ratings = 4.456

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.764 Points relating to the number of positive Reviews for Priory Gardens Care Home is based on 11 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 14.4 positive Reviews (72 registered maximum number of service users ÷ 5). 11 Reviews ÷ 14.4 Target = 0.764

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    6
  • Good
    7
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Priory Gardens Care Home?

  • Extremely LIKELY
    11
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Priory Gardens Care Home

  • Daughter of Resident/Service User
    4
  • Sister-in-law of Resident/Service User
    3
  • Son of Resident/Service User
    2
  • Husband of Resident/Service User
    1
  • Nephew of Resident/Service User
    1
  • more

This review relates to the dementia unit only.
The care staff are so kind.
Concerned at times they are under staffed on this visit.

How likely would you be to recommend Priory Gardens Care Home? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Poor

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Katie Price, Careline Advisor at Priory Gardens Care Home responded to this review on 20 Sep 2017:

Thank you for your feedback regarding staffing levels on our Dementia Unit. We appreciate all feedback received, so that where applicable, actions can be taken to improve our services.
Staffing levels are calculated according to Resident dependencies, and the allocation of staff is reviewed daily by the management team in the home. The deployment of staff on each unit is the responsibility of the person in charge and is reviewed on a day to day basis. Where Resident’s needs are assessed as higher, staff are allocated appropriately to meet the needs of our Residents. Again this is reviewed daily by the Manager.

The care home is modern and very clean. Residents all seem settled and happy. There is a good atmosphere with very pleasant staff, who cope very well with the workload.

How likely would you be to recommend Priory Gardens Care Home? Extremely Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Satisfied overall. Staff very friendly and helpful.

How likely would you be to recommend Priory Gardens Care Home? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Satisfactory

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

I have found Priory Gardens Care Home very acceptable, staff, care and facilities.

How likely would you be to recommend Priory Gardens Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

My dad was in Priory Gardens Care Home for only 11 days as he was at end of life care. The care they gave him was second to none. He died peacefully and that was all we could have asked for. I would like to thank all the staff for the care they gave him.

How likely would you be to recommend Priory Gardens Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Although my mother was not at Priory Gardens for long, as she was waiting for a new care package to enable her to go home, she was very well looked after. For the first time in a long time, she had company and although she did not suffer fools gladly, to be able to have someone, mostly staff, to give back as good as she gave, was a tonic.

How likely would you be to recommend Priory Gardens Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Everything's OK. Nice and clean with lovely staff. Can't complain.

How likely would you be to recommend Priory Gardens Care Home? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Welcomed from the hospital to make her welcome for Christmas. First for respite and now a permanents resident.
Still a bit unsettled, but it does look a bit like a home now.

How likely would you be to recommend Priory Gardens Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother was a resident for only a matter of weeks. During that time she received the best possible care from all the staff employed at priory Gardens. They were caring, kind and considerate. They offered all necessary to ensure that as her life drew to a close she was comfortable.

How likely would you be to recommend Priory Gardens Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I'm happy with everything. Staff management when they said care, that's what it means. The nurses have time for you, I can't thank then enough.

How likely would you be to recommend Priory Gardens Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Our sister only went in for 2/52 for respite very nervous and didn't want to go in.
But settled in very quickly.
Quite happy to have stayed as forgot she had a house but nobody to talk to on a regular basis.

How likely would you be to recommend Priory Gardens Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My father passed away last week after spending almost a year in Priory Gardens. We, as family, have been extremely impressed by the friendliness and professionalism of all the staff and feel that our father has been enabled to live out the last days of his life with dignity and in comfort. The love and care shown to him has been heart-warming and has genuine sympathy and sorrow shown by the staff at his passing.

How likely would you be to recommend Priory Gardens Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My father was a resident in nursing care at Priory Gardens for almost a year until his death last week. Throughout this period the staff were kind and caring and took the time to ensure his comfort and make him smile. They were patient when he was noisy and always ensured that his dignity remained intact. Many thanks to all at Priory Gardens for their kind and caring attitude.

How likely would you be to recommend Priory Gardens Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Large Care Home Groups 2016

Recipient: HC-One

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Priory Gardens Care Home