Search...

Priory Gardens Care Home

Ladybalk Lane, Pontefract, West Yorkshire WF8 1JQ
Bridge Oak Care Homes Logo
Jobs
Priory Gardens Care Home logo
Priory Gardens Care Home, Pontefract
Priory Gardens Care Home, Pontefract
Priory Gardens Care Home, Pontefract

Priory Gardens Care Home, located in the popular town of Pontefract, provides personalised residential, nursing and residential dementia care to older people.

The friendly and comfortable home offers a place for residents to relax, unwind and socialise with friends and family. This home offers lovely en-suite bedrooms, hair salon, shop and wellbeing programme which helps residents to maintain their hobbies, learn new hobbies and to have opportunities to engage with the...  

Care Provided by Priory Gardens Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,376From £1,513
Residential Dementia CareFrom £1,401From £1,541
Nursing CareFrom £1,606From £1,768

Contact Priory Gardens Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Imogen Bailey(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (70)
  • Couples/Companion Rooms (1)

Priory Gardens Care Home Reviews (162)

Submit a Review
9.7

Priory Gardens Care Home has a Review Score of 9.7 (9.697) out of 10, based on 41 reviews in the last 2 years. Over all time Priory Gardens Care Home has 162 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Priory Gardens Care Home
Loading...
Showing 162 reviews matching selected criteria
Review from Sheena C (Daughter of Resident) published on 15 November 2023 Submitted via Website
Overall Experience

It has took me a while to write this review, my mum was in Priory Gardens for Palliative Care, the Nursing and Care staff are second to none! My Mum wanted for nothing, they gave her Care, dignity and patience throughout her illness, they met her every need, and ours as a Family, the compassion shown to her after she passed was amazing! I couldn't thank them enough!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Anne O (Respite Resident) published on 1 November 2023 Submitted via Postal Card
Overall Experience

Made to feel very welcome, safe and secure. The lovely friendly staff looked after me very well. Excellent food which I thoroughly enjoyed. Would highly recommend Priory Gardens.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B S (Husband of Resident) published on 4 October 2023 Submitted via Postal Card
Overall Experience

The experience I have at this care home are all very good. To run a care home you need staff, good staff. And this starts at the top manager that can steer the team in the right direction, a job well done by everybody.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Joanna H (Daughter of Resident) published on 2 October 2023 Submitted via Postal Card
Overall Experience

My mum has been cared for very well by all the staff I have met despite being ill and extremely confused. She is treated with care, dignity and a degree of patience. As a family, we are happy that she is safe and cared for at all times when that was no longer possible in her own home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gail H (Daughter of Resident) published on 19 September 2023 Submitted via Postal Card
Overall Experience

I can rest knowing my Mam is being looked after and cared for. Staff are always on top of Mam's health, and also keep me informed of any changes or illness. My mam says everyone is very good to her and that says it all.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Susan T (Daughter of Resident) published on 18 September 2023 Submitted via Postal Card
Overall Experience
Most impressed! Caring, friendly team of carers. The only negative comment I have is the disappearance of items from Nanna's room! Having said this, I know how difficult this must be to police.

Keep up the good work!

Reply from Julie Caygill, Hospital Liaison Team Administrator at Priory Gardens Care Home

Thank you for your review. I am pleased you are happy with the care received at Priory Gardens. I am sorry that items keep going missing from your nanna’s room, as you are aware, she is residing on a dementia unit here at Priory Gardens and we work hard to ensure items are returned to their...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Carole H (Daughter of Resident) published on 11 September 2023 Submitted via Postal Card
Overall Experience
I find Priory Gardens very friendly, the staff are all kind and helpful.

If I have any issues, I can speak to the staff and they listen to any concerns.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S S (Son-in-law of Resident) published on 24 July 2023 Submitted via Postal Card
Overall Experience

The management and care teams are very supportive and helpful to the patient and visitors.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Zoe L (Daughter of Resident) published on 24 July 2023 Submitted via Postal Card
Overall Experience

Lovely care home. Very clean and excellent staff. Staff are very helpful and caring. Excellent communication between management and staff toward myself. I would highly recommend Priory Gardens Care Home to anyone who was looking for a care home for an elderly relative for respite, or full-time care. Thank you for all the help and support you have provided for my dad.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Dorothy B (Resident / Service User) published on 13 July 2023 Submitted via Postal Card
Overall Experience

We always have pet days. The ponies are really nice and gentle that come in on a Wednesday, we have a little dog called Luca who is very friendly. We look forward to our pet days, it makes us all smile. I hope we have more pet days. I found all the staff are supportive and helpful.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jane R (Daughter of Resident) published on 11 July 2023 Submitted via Postal Card
Overall Experience
The care and consideration is excellent. Dad is very happy at Priory Gardens and has settled in well.
Rooms are tidy, occasionally could do with a paint touch-up.
Dad has a healthy appetite and sometimes says there is not enough. However, he says the food is generally good.

Overall, extremely happy with care, staff, communication and general quality.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Steven H (Relative of Resident) published on 11 July 2023 Submitted via Postal Card
Overall Experience
Our mother was a resident at Priory Gardens. We found the staff genuinely gentle and caring, the management have done a fantastic job in recruiting a fantastic team of dedicated people. Could not have asked for our mum to be in a more settled, caring, homely and comfortable environment.

A massive thank you to you all.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A F (Daughter of Resident) published on 7 July 2023 Submitted via Postal Card
Overall Experience

My mum moved into Priory Garden in April 2023, she has Alzheimer's which in turn causes Mum many mental health issues. The care team are fantastic, they are very patient, kind and understanding with Mum. The home itself is very welcoming, clean and has a relaxing atmosphere. The management team are approachable and have treated my mum with dignity and respect. Everyone at Priory Gardens, including the cleaners, care staff, administration staff and management team have been absolutely wonderful. I cannot thank them enough for all the support we have received. I am happy in the knowledge that my mum is receiving a very high standard of care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Alan H (Son of Resident) published on 7 July 2023 Submitted via Postal Card
Overall Experience
My dad has been a resident around 16 months his health and wellbeing has vastly improved n that time. The staff are fantastic and nothing is too much trouble. Dad is very happy and as a good connection with all at Priory Gardens. Dad looks much younger and healthier than when he lived at home. I enjoy visits knowing he is safe and well cared for.

This home is a credit to all who work there, thank you to you all.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jayne H (Daughter of Resident) published on 19 June 2023 Submitted via Postal Card
Overall Experience

Exceptional care from day one. What a lovely place. The staff are so helpful and caring. Wish we had found this for my dad. Mum went peacefully with the maximum of care and dignity. Thank you to all nursing staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Linda B (Daughter of Resident) published on 13 June 2023 Submitted via Postal Card
Overall Experience

When you arrive at Priory Gardens you are always greeted with a hello and a smile from all the staff and management, the care is very good, nothing is too much trouble. I can highly recommend Priory Gardens to anyone who is needing care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gadys S (Wife of Resident) published on 13 June 2023 Submitted via Postal Card
Overall Experience
Managers and staff are really friendly and helpful when visiting, no matter what time of day. Always willing to help with residents when necessary. Managers are always willing to talk to visitors about residents.

A selection of food is usually available to choose from at meal times. Residents have regular baths or showers and always look well-dressed. Residents and visitors enjoy the entertainment and animal visiting day.

Facilities
Care / Support
No Rating
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Bernadette C (Sister of Resident) published on 21 March 2023 Submitted via Postal Card
Overall Experience

Our sister was a resident for a couple of years. We visited from overseas and found the carers to be very loving and welcoming. Our sister was always clean and well-nourished. We observed interactions that were not known to the carers and it was a great comfort to us to know she was so well cared for. Obvious warmth and caring towards our sister by all the care staff. I phoned weekly to talk to my sister while she could still talk and afterwards whoever answered the phone would tell me how she and promised to tell my sister I had phoned and I love her, even though she possibly didn't understand. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from J W (Daughter of Resident) published on 13 February 2023 Submitted via Postal Card
Overall Experience

Just has Christmas dinner with Mum as couldn't spend Christmas day with her. It was lovely to be with family and we couldn't fault the food and the service from the staff was first class.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ellen B (Daughter of Resident) published on 13 February 2023 Submitted via Postal Card
Overall Experience

A much-appreciated and thoughtful day. A great job and idea to make special days happen and spend time with family and loved ones.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

6 Bed Vacancies

Posted: 28 July 2026

Please contact us for information regarding our bed availability

News (4) & Events (0)

News
  • 12 Dec 2025

    Residents and colleagues at HC-One’s Priory Gardens Care Home in Pontefract, West Yorkshire, came together on the 3rd December to celebrate a remarkable milestone as much-loved resident Helen Shillito marked...

  • 29 Jul 2025

    Priory Gardens Care Home, run by HC-One and located in Pontefract, West Yorkshire, welcomed visitors and guests from their local community to participate in this year’s Care Home Open Week...

  • 22 Jul 2025

    Residents at HC-One’s Priory Gardens Care Home in Pontefract, West Yorkshire, recently enjoyed a delightful trip to the seaside, soaking up the sun and sea air during a visit to...

Upcoming Events

There are no upcoming events for Priory Gardens Care Home.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Priory Gardens Care Home.

Accreditations

There are no accreditations posted yet for Priory Gardens Care Home.

Meet the Team (0)

There are no Team Members posted yet.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Priory Gardens Care Home to verify any information. View our terms and conditions. Priory Gardens Care Home has an Enhanced Service -more info.