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Priory Gardens Care Home

Ladybalk Lane, Pontefract, West Yorkshire WF8 1JQ
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Priory Gardens Care Home, Pontefract
Priory Gardens Care Home, Pontefract
Priory Gardens Care Home, Pontefract

Priory Gardens Care Home, located in the popular town of Pontefract, provides personalised residential, nursing and residential dementia care to older people.

The friendly and comfortable home offers a place for residents to relax, unwind and socialise with friends and family. This home offers lovely en-suite bedrooms, hair salon, shop and wellbeing programme which helps residents to maintain their hobbies, learn new hobbies and to have opportunities to engage with the...  

Care Provided by Priory Gardens Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,376From £1,513
Residential Dementia CareFrom £1,401From £1,541
Nursing CareFrom £1,606From £1,768

Contact Priory Gardens Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Imogen Bailey(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (70)
  • Couples/Companion Rooms (1)

Priory Gardens Care Home Reviews (162)

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9.7

Priory Gardens Care Home has a Review Score of 9.7 (9.697) out of 10, based on 41 reviews in the last 2 years. Over all time Priory Gardens Care Home has 162 reviews.

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Showing 162 reviews matching selected criteria
Review from Shelley J (Daughter of Resident) published on 13 February 2023 Submitted via Postal Card
Overall Experience

Attended a re-run of Christmas dinner which was lovely, so nice to be able to spend time as a family. Food was excellent and staff did a brilliant job.

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Review from Ruby R (Daughter of Resident) published on 10 February 2023 Submitted via Postal Card
Overall Experience
The food was exceptional.
Great service.

Was lovely to spend time with Mum as we missed out at Christmas.

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Review from V E (Wife of Resident) published on 10 February 2023 Submitted via Postal Card
Overall Experience

The Christmas day Christmas dinner was excellent. Also, today, Saturday 28th January was excellent too. Overall, the dinners have improved - cutting carrots into carrot strips is much better; my husband likes them but won't eat them when cut into rounds. Thank you for the improvement.

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Review from G R (Daughter of Resident) published on 20 January 2023 Submitted via Postal Card
Overall Experience
The staff are really caring, compassionate and hard-working.
I am always kept up to date with my mum's health and any changes in circumstances.
My mum is settled and enjoys chatting with the staff and learning about their families.

My mum has been a resident throughout COVID and as some restrictions have been in place. These have been hard for families and residents, but necessary.

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Review from David C (Husband of Resident) published on 13 January 2023 Submitted via Postal Card
Overall Experience

I feel that Priory Gardens is well run by management and the staff and carers. The carers are hard working due to shortages of carers. They work well together show care and dignity to the patients keeping them clean and well-fed, myself and my family are overwhelmed by the care to my wife. I have had no complaints at all, keep up with the great care staff and good luck to you all at Priory Gardens.

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Review from Carol W (Sister of Resident) published on 4 January 2023 Submitted via Postal Card
Overall Experience

I think everyone works really hard. They are very friendly and caring but you have to be to do this job as it's very hard work. They have plenty of activities going on so they don't get bored and lonely. The activities lady does an amazing job. I am very grateful for everything everyone does for my sister.

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Review from C H (Daughter of Resident) published on 25 November 2022 Submitted via Postal Card
Overall Experience

Mum spent the last two years of her life here, and everyone genuinely cared for her, made time for her and looked after her. She was happy and so were we.

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Review from Paul T (Son of Resident) published on 7 November 2022 Submitted via Postal Card
Overall Experience
We have found Priory Gardens to be a fantastic place for my father; very comfortable and accommodating. All the staff go the extra mile for Dad's needs, and nothing is too much trouble.
The staff have kept me up to day with Dad's care with regular phone calls.
I couldn't ask for anything more.

I have peace of mind knowing Dad is safe, comfortable and cared for.

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Review from Rita G (Daughter of Resident) published on 2 November 2022 Submitted via Postal Card
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Very caring, helpful and pleasant.

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Review from K B (Daughter of Resident) published on 19 October 2022 Submitted via Postal Card
Overall Experience

As my mother's health deteriorates I find the level of care given to her is patient, kind and compassionate. Her needs are changing and the staff all adapt with her. Communication with myself and staff/management is good. If I have any concerns or worries I don't hesitate to speak with them. They are always ready to listen and help. I find visiting at the weekends a little frustrating. There isn't anyone managing the entrance, so I can be waiting to enter and exit the building for quite a while.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Priory Gardens Care Home

Thank you for your feedback about the frustrations you feel when visiting out of hours at weekends. The doorbell out of hours is passed through to our teams within the communities to answer the doors. I am sure you appreciate that at times they will be busy delivering care to Residents and this...  

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Review from G R (Son of Resident) published on 16 August 2022 Submitted via Postal Card
Overall Experience

My mother entered Priory Gardens on respite. Mum's now been in for four weeks, and we are going to extend it as Mum has settled in and is happy. I would have no problem recommending Priory Gardens.

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Review from Jaqueline W (Daughter of Resident) published on 11 August 2022 Submitted via Postal Card
Overall Experience

Okay, where do I start, I have just lost my dear Dad but I know without a doubt that he was cared for and loved by all that looked after him. Dad was very precious to me and my husband but knowing how happy my Dad was at Priory Gardens helped us to be able to have time to gain some strength back after looking after Dad at home. it was hard work for us, but well done everyone. Thank you for your care and tears.

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Review from Jackie W (Daughter of Resident) published on 27 June 2022 Submitted via Postal Card
Overall Experience

Well what can we say, Dad is so happy, he loves his visits from us and my husband takes him out at least once a week. Priory Gardens is the most wonderful place going, the staff are so wonderful, not only do they take fabulous care of Dad they also have time to speak to us and listen, well done Priory Gardens. Thanks for taking care we love you.

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Review from Peter C (Son of Resident) published on 21 June 2022 Submitted via Postal Card
Overall Experience

The home staff were very caring and kind in looking after my mother in her terminal illness. The room was a pleasant environment for her and the support changed to meet her changing needs. The carers and nursing staff took the time to reassure and help her. We will always be grateful for the care she received in her last few weeks.

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Review from D R (Son of Resident) published on 13 June 2022 Submitted via Postal Card
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Extremely patient and conscientious staff. Clean rooms.

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Review from Gail H (Daughter of Resident) published on 9 June 2022 Submitted via Postal Card
Overall Experience

I am extremely pleased with the care my mum received at Priory Gardens. I am always contacted and included in anything concerning my mam's health and well-being. It has been extremely difficult for staff during "Covid". They have been very professional and understanding, but the best of all is hearing from Mam herself saying everyone is very good to her!

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Review from Steve L (Son of Resident) published on 6 June 2022 Submitted via Postal Card
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Priory Gardens provided the best care for my father that I could have hoped for. The amazing staff treated Dad with the highest levels of care and dignity, as well as looking after me and my family. Their support and humour really meant a lot to us at the end of Dad's life and I really can't thank them enough. I really recommend Priory Gardens as a care home for your loved ones.

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Review from David D (Grandson of Resident) published on 3 May 2022 Submitted via Postal Card
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Nice care home with friendly helpful staff.

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Review from M W (Son of Resident) published on 19 April 2022 Submitted via Postal Card
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Staff have made mum feel very welcome. Very accommodating to her needs and wishes.

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Review from Trevor K (Next of Kin) published on 14 March 2022 Submitted via Postal Card
Overall Experience
The staff are fantastic and go far beyond what is required of them. Nothing and I mean nothing, is too hard for them. Throughout the covid regulations, they worked tirelessly to look after residents and keep relations informed.
The only con I have found is keeping track of the resident's belongings, quite regularly clothes returned from the laundry are someone else's and correct clothes are missing, even though we mark all clothes with name tags. Secondly, we have twice had to replace spectacles that have gone missing. I appreciate that it must be very difficult to keep track of everything.

In finishing, I cannot praise all the staff enough for the care and consideration they give to residents and relatives.

Reply from Diane Kerwin, Hospital Liaison Team Administrator at Priory Gardens Care Home

We would like to thank you for your feedback on our laundry service. Please be assured we will work with the team to understand the cause of this and take action to make improvements.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

6 Bed Vacancies

Posted: 28 July 2026

Please contact us for information regarding our bed availability

News (4) & Events (0)

News
  • 12 Dec 2025

    Residents and colleagues at HC-One’s Priory Gardens Care Home in Pontefract, West Yorkshire, came together on the 3rd December to celebrate a remarkable milestone as much-loved resident Helen Shillito marked...

  • 29 Jul 2025

    Priory Gardens Care Home, run by HC-One and located in Pontefract, West Yorkshire, welcomed visitors and guests from their local community to participate in this year’s Care Home Open Week...

  • 22 Jul 2025

    Residents at HC-One’s Priory Gardens Care Home in Pontefract, West Yorkshire, recently enjoyed a delightful trip to the seaside, soaking up the sun and sea air during a visit to...

Upcoming Events

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Awards / Recognitions (0)

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Accreditations

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Meet the Team (0)

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