Clarendon Hall Care Home

19 Church Avenue, Humberston, Grimsby DN36 4DA

Clarendon Hall Care Home, Grimsby, North East Lincolnshire
Clarendon Hall Care Home, Grimsby, North East Lincolnshire
Clarendon Hall Care Home, Grimsby, North East Lincolnshire

Conveniently located in Humberston, just outside Grimsby, Clarendon Hall is a care home, which offers residential and nursing care.

This lovely, welcoming home has recently undergone a beautiful transformation, offering its residents new lounges, a library, wellbeing room and quiet lounge areas with no TV, for residents to spend quality one-on-one time with visitors.

In addition, there is a choice of two sitting rooms, two dining areas, a hairdressing salon and a treatment room giving residents plenty of places in which they can relax, dine and enjoy themselves.

The landscaped garden, which is looked after by some of the residents, is a popular spot to catch up with friends and family. The bright, comfortable bedrooms and living areas are all easily accessible by wheelchair.

The home’s caring team has created a family atmosphere, encouraging everyone to eat and celebrate special occasions together. Residents are invited to decorate their rooms with small items of their own furniture and treasured belongings so that it feels just like home. Daily life is carefully designed to support Residents’ mind, body and soul.

Clarendon Hall’s Home Manager makes sure that all Residents receive the kindest possible care. The extensively trained team will deliver all the nursing and specialist care and support services that your loved one requires. Personalised care plans consider not only medical, personal and dietary needs, but also the individual’s likes and dislikes, religious preferences, and suggestions from family members that might make their stay that little bit more enjoyable.

Group: HC-One

Person in charge: Nicola Walker (Manager)

Local Authority / Social Services: North East Lincolnshire Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 52 Service Users

Registered Care Categories*: Eating Disorders • Learning Disability • Old Age • Physical Disability • Sensory Impairment • Substance Misuse • Younger Adults

Specialist Care Categories: AIDS/HIV • Alcohol Dependence (past or present) • Anorexia/Bulimia/Self Harming • Asperger Syndrome • Autism/ASD • Bipolar/Manic Depression • Cancer Care • Cerebral Palsy • Colitis & Crohn's Disease • Down Syndrome • Drug Dependence (past or present) • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Prader-Willi Syndrome • Speech Impairment • Spina Bifida & Hydrocephalus • Stroke • Visual Impairment

Admission Information: Ages 55+.

Languages Spoken by Staff (other than English): Bulgarian, German

Single Rooms: 52

Shared Rooms: 0

Rooms with ensuite WC: 21

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Clarendon Hall Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 12 hours ago

Please contact us for information regarding our bed availability

Reviews

9.6 Clarendon Hall Care Home has a Review Score of 9.6 (9.606)

The Review Score of 9.6 (maximum of 10) for Clarendon Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 34 Reviews over all time. This Average Rating is also the rating value for Clarendon Hall Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 24 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.606 for Clarendon Hall Care Home is calculated as follows: ( (254 Excellents x 5) + (136 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 401 Ratings = 4.606

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Clarendon Hall Care Home is based on 24 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10.4 positive Reviews (52 registered maximum number of service users ÷ 5). 24 Reviews ÷ 10.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    25
  • Good
    8
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Clarendon Hall Care Home?

  • Extremely LIKELY
    29
  • Likely
    5
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Clarendon Hall Care Home

  • Daughter of Resident/Service User
    15
  • Son of Resident/Service User
    5
  • Resident / Service User
    3
  • Wife of Resident/Service User
    3
  • Granddaughter of Resident/Service User
    2
  • more

I find the home very good. While my husband has been there the staff have always been there for me, I treat them as another family.
The care for my husband has been very good.

How likely would you be to recommend Clarendon Hall Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Very nice home. Staff very friendly and do a lot for residents.
Wonderful entertainment. Dad likes his home.

How likely would you be to recommend Clarendon Hall Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

All staff are very friendly and caring. Residents are treated more like family than patients.

How likely would you be to recommend Clarendon Hall Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Well laid out. Good teamwork, long term staff.

How likely would you be to recommend Clarendon Hall Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I visited my sister on 16/6 and received a friendly greeting from the staff and manager. I was informed it was an open day and noted most residents in the lounge were being entertained by a very good singer. My sister was in a separate room (her choice) and clean and affable. During our visit, several staff stopped and chatted which was nice.

How likely would you be to recommend Clarendon Hall Care Home? Likely

Average Rating: 

 3.4 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Rooms: Satisfactory

Everyone is welcoming and will go out of their way to help residents and visitors.
The phone is answered promptly and your enquiries are dealt with much patience.

How likely would you be to recommend Clarendon Hall Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum has just had 100th birthday. When she came into the home could not stand is now walking about. The staff organised a beautiful birthday party which was enjoyed by all.
They are all very caring to residents.

How likely would you be to recommend Clarendon Hall Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Always made very welcome. Very friendly staff and management. Wouldn't want my dad to be cared for anywhere else. Such a good team at Clarendon Hall Care Home, just had their 5th birthday party today. What a special day.

How likely would you be to recommend Clarendon Hall Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Excellent care home. Made us all welcome, sociable, caring and helpful.

How likely would you be to recommend Clarendon Hall Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Wonderful staff and management. Residents treated with dignity. They are helpful to visitors and concerns of the residents family. The activities are excellent and enjoyable for all the residents. Congratulations for the 5th birthday today. It was lovely to see the happy faces of the staff, residents and visitors. Great entertainment and buffet. Many thanks.

How likely would you be to recommend Clarendon Hall Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Good

Fifth birthday party today.

Staff very welcoming, lovely buffet laid on for everyone. Felt at home as they made us very welcome. Thanks to one and all.

How likely would you be to recommend Clarendon Hall Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Joined in today for the fifth birthday party. Welcoming staff and a beautiful buffet laid on for all. Well done all involved.

How likely would you be to recommend Clarendon Hall Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

The staff and care at Clarendon Hall Care Home are fantastic, what they do and have done for mum is priceless. I would recommend Clarendon Hall to anyone looking for care.

How likely would you be to recommend Clarendon Hall Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

From the sad moment my dad found himself unable to walk again, the staff at Clarendon Hall Care Home wrapped us in love and support. Dad is happy here and hasn't asked to go home. The manager is lovely. The staff have been amazing. The receptionist is caring and another amazing support to our family. The carers do an amazing job and hugs are abundant. This home looks after ALL OF US.

How likely would you be to recommend Clarendon Hall Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Clarendon Hall provided excellent end of life care to my father. They were friendly and helpful. The care facility was very clean and well maintained. The staff were very kind when he passed away.

How likely would you be to recommend Clarendon Hall Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

The care home was carefully chosen due to the resistance of our mother staying in one. Our mother always insisted she stayed in her own home but sadly this wasn't to be. However, this care home provides everything and so much more than our mother would ever have had in her own home. The staff are wonderful, caring and kindly spoken, everything is kept lovely (just how my mother would have kept her own home) no smell!

Clarendon Hall is run well with a calmness amongst the business of running such a place. This type of care/care home is the type of establishment your loved one can be left safely with love and support 24 hours. Excellent.

How likely would you be to recommend Clarendon Hall Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My friend and I came along to Clarendon Hall Care Home for a free lunch on Wednesday (we had seen the flyer in our community hall). It was lovely, we got shown around the home by a lovely lady. I go every week to get my hair done there.

How likely would you be to recommend Clarendon Hall Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The care that mum received was very good. We are sorry to say that mum passed away on October 28th. Thank you.

How likely would you be to recommend Clarendon Hall Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

The care home was very good to my mum. My sister and myself could not fault they staff, all are so caring.
Mum passed away in October 2016.

How likely would you be to recommend Clarendon Hall Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

She is very well looked after. It is warm and the food is good. Sometimes she is not happy but that is her.

How likely would you be to recommend Clarendon Hall Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

This is the best care home my Nan has been in. Most of the staff are 100%. The activities coordinator is 110%.

How likely would you be to recommend Clarendon Hall Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

From the administration to the carers, I could not fault the level of care provided and gave the last few months of my mother's life the respect and dignity it deserved. Excellent service. Thank you with all my heart to Clarendon Hall Care Home.

How likely would you be to recommend Clarendon Hall Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Clarendon Hall is a well-established care home which has recently been refurbished to an excellent standard. It provides good care on a residential and nursing level. Service users are treated with dignity and respect. Food is varied and nutritional sound. From the moment you enter the building you are made welcome and feel at home. Everyone is helpful, friendly and it creates a family atmosphere. Rooms are clean and spacious. There is also lots of varied activities for you to join in. Strongly recommend.

How likely would you be to recommend Clarendon Hall Care Home? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Very friendly and caring. The place is very good. My sister has definitely improved with the care she has had in here.

How likely would you be to recommend Clarendon Hall Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My father spent the last months of his life in the excellent care of the above nursing home. My family cannot speak highly enough of the outstanding care given to our father.
Staff worked as a team to reassure us and tend to our father's needs, morning, noon and night.
Our initial arrival with dad was at 9.30pm one evening (having come from A&E) and he received a warm welcome who immediately settled dad into their care. Record keeping was excellent, individual care plan was maintained and adjusted when necessary. We felt part of their "family" be it the cleaning staff, laundry staff right up to management. Thank you so much.

How likely would you be to recommend Clarendon Hall Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have settled in very well into the home. The staff are very helpful and caring.

How likely would you be to recommend Clarendon Hall Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

My mother has only been in the home for one month but I feel she has settled in quite well. She gets on well with all staff and the activity is excellent. There is only one thing she is finding hard. That is, first thing in a morning she likes to be up and dressed early. This does not always happen and she has shed a few tears over this. We know you are busy but Mum does not understand this.

How likely would you be to recommend Clarendon Hall Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

HC-One, Careline Team at Clarendon Hall Care Home responded to this review on 10 Aug 2016:

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.
We are happy to hear your Mother is settling in to Clarendon Hall.
HC-One aims to deliver the kindest possible care to all Residents, and we know how important it is to provide continuity of care with friendly and familiar staff members to support each Resident.
We are sorry to hear of your concerns and we understand how important it is to resolve any issues as soon as they occur, this has been looked in to and we have now resolved this matter. Clarendon Hall has an open door policy, please feel free to pop in at any time to discuss any issues or concerns you may have.
Thanking you again for taking the time to provide really helpful feedback about the home. We value all feedback and ensure it is recorded and acted upon.

Good.

How likely would you be to recommend Clarendon Hall Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

I come to Clarendon Hall on a regular basis. Both mum and dad came into Clarendon a year apart from each other. Both coming in very poorly. The difference from when they first came is amazing. The carers have been fantastic with them, and mum and dad are very settled. Management have been excellent and any questions are answered if needed. Like 1 big happy family :)

How likely would you be to recommend Clarendon Hall Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The care my mum receives is first class.
the staff from the management to the carers are brilliant.

How likely would you be to recommend Clarendon Hall Care Home? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Nan was in Clarendon Hall, see a massive improvement in herself. Staff are friendly and welcoming. Assistance when needed. Always a staff member to answer any questions. Very happy my nan was a resident at Clarendon Hall.

How likely would you be to recommend Clarendon Hall Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Since mum was admitted she has now started to walk again. Her observation of activities in the home is enjoyed by herself. (She doesn't miss much) She enjoys joining in the interactions with staff. She obviously has trust in staff as she has no hesitation in doing activities asked by them with regard to moving and walking.

How likely would you be to recommend Clarendon Hall Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Mum passed away recently having spent the last few years of her life in the care of the staff at Clarendon Hall. We cannot begin to express our gratitude to the amazing staff there, their kindness, compassion and care is truly humbling. Mum truly was loved by them all and we are so pleased she was so happy there. Even now we are being cared for and we know the Clarendon carers will remain in our hearts for ever. Thank you all

How likely would you be to recommend Clarendon Hall Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The quality of the staff in the home is second to none. We as residents are very fortunate to live here. The whole team are marvellous.

How likely would you be to recommend Clarendon Hall Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Large Care Home Groups 2016

Recipient: HC-One

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

Nicola

Nicola Walker

Job Title: Home Manager

Joined: 2015

Description:

Introducing Nicola Walker
Home Manager at Clarendon Hall, Grimsby

What does kindness mean to you?

“For me, kind care means treating people with dignity and respect, as you would want to be treated yourself.”

As a Registered Nurse, Nicola has over 20 years’ experience in providing care and support for older people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards in care and quality of life for Residents.

Having worked for HC-One for a number of years, Nicola closely shares the company’s vision in aiming to provide the kindest care for each and every Resident. She uses her experience to motivate her team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.

She also works hard to arrange events and activities with nearby organisations and is always quick to welcome the local community to Clarendon Hall.

When asked what she enjoys most about her role, Nicola remarked: “I juts love spending time with our Residents and get great satisfaction from feeling like I’m making a difference.”

Outside of work, Nicola enjoys walking, training her dog and spending time with her family.

If you would like to find out more information about Clarendon Hall, Nicola has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Clarendon Hall Care Home