Clarendon Hall Care Home

19 Church Avenue, Humberston, Grimsby DN36 4DA
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9.7 96 Reviews
  • Clarendon Hall Care Home, Grimsby
Run by an experienced and friendly Home Manager and conveniently nestled within Humberston, just outside of Grimsby, Clarendon Hall care home offers personalised residential and nursing care to older people.

Clarendon Hall prides itself on being a homely setting with a great team spirit, where everyone feels comfortable and colleagues are welcoming and always smiling. The home is renowned for it's vast range of activities, and many residents take pleasure in hobbies, including baking, writing, gardening, dancing, painting, quizzes, and playing chess. Some enjoy being a member of the residents’ forum.

Currently Clarendon Hall is benefitting from a significant investment and refurbishment programme which will provide a modernised living environment designed to enhance the quality of life for residents.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 49 Service Users

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £986
  • Self-Funded Nursing Care: from £1388
  • RESPITE Self-Funded Residential Care: from £1084
  • RESPITE Self-Funded Nursing Care: from £1527

These prices are only a guideline, please contact Clarendon Hall Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Vincent Thornton (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (49)

Clarendon Hall Care Home Reviews (96)

Total of 96, showing 61-80
9.7

Clarendon Hall Care Home has a Review Score of 9.7 (9.744) out of 10, based on 21 reviews in the last 2 years. Over all time Clarendon Hall Care Home has 96 reviews.

Overall Experience

  • 74
  • 21
  • 1
  • 0
  • 0

Date Published

96
4
5
21
75

Review from Keith L (Son of Resident) published on 17 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely caring place, everyone was professional in their approach to not just our father but to us also. Nothing was too much trouble. Dedicated, caring, kind and thoughtful. Thank you.

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Review from N C (Son of Resident) published on 2 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A really nice nursing home. The staff are very pleasant, friendly and helpful.

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Review from S H (Son of Resident) published on 31 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clarendon Hall provided excellent care for my father in the last few months of his life. The staff were brilliant, attentive to his specific needs and engaging him in the many activities provided. He called Clarendon Hall his "Millionaires Club" - he enjoyed his time there and I highly recommend the
home for its caring and professional service.

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Review from A D (Wife of Resident) published on 29 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the home very good. While my husband has been there the staff have always been there for me, I treat them as another family.
The care for my husband has been very good.

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Review from L M (Daughter of Resident) published on 29 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very nice home. Staff very friendly and do a lot for residents.
Wonderful entertainment. Dad likes his home.

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Review from Pat S (Niece of Resident) published on 24 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are very friendly and caring. Residents are treated more like family than patients.

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Review from S H (Son of Resident) published on 24 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well laid out. Good teamwork, long term staff.

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Review from Sheila H (Sister of Resident) published on 22 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is welcoming and will go out of their way to help residents and visitors.
The phone is answered promptly and your enquiries are dealt with much patience.

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Review from I F (Daughter of Resident) published on 22 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has just had 100th birthday. When she came into the home could not stand is now walking about. The staff organised a beautiful birthday party which was enjoyed by all.
They are all very caring to residents.

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Review from Malcolm F (Son of Resident) published on 8 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always made very welcome. Very friendly staff and management. Wouldn't want my dad to be cared for anywhere else. Such a good team at Clarendon Hall Care Home, just had their 5th birthday party today. What a special day.

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Review from David S (Friend of Resident) published on 8 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home. Made us all welcome, sociable, caring and helpful.

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Review from Alexandra A (Daughter of Resident) published on 8 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful staff and management. Residents treated with dignity. They are helpful to visitors and concerns of the residents family. The activities are excellent and enjoyable for all the residents. Congratulations for the 5th birthday today. It was lovely to see the happy faces of the staff, residents
and visitors. Great entertainment and buffet. Many thanks.

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Review from Iris P (Wife of Resident) published on 2 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Fifth birthday party today.


Staff very welcoming, lovely buffet laid on for everyone. Felt at home as they made us very welcome. Thanks to one and all.

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Review from Annette C (Daughter of Resident) published on 2 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Joined in today for the fifth birthday party. Welcoming staff and a beautiful buffet laid on for all. Well done all involved.

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Review from Cheryle M (Daughter of Resident) published on 1 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and care at Clarendon Hall Care Home are fantastic, what they do and have done for mum is priceless. I would recommend Clarendon Hall to anyone looking for care.

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Review from D H (Son of Resident) published on 15 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home was very good to my mum. My sister and myself could not fault they staff, all are so caring.
Mum passed away in October 2016.

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Review from Dawn C (Daughter of Resident) published on 29 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From the sad moment my dad found himself unable to walk again, the staff at Clarendon Hall Care Home wrapped us in love and support. Dad is happy here and hasn't asked to go home. The manager is lovely. The staff have been amazing. The receptionist is caring and another amazing support to our family.
The carers do an amazing job and hugs are abundant. This home looks after ALL OF US.

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Review from D F (Son of Resident) published on 28 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Clarendon Hall provided excellent end of life care to my father. They were friendly and helpful. The care facility was very clean and well maintained. The staff were very kind when he passed away.

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Review from Pam S (Daughter of Resident) published on 17 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home was carefully chosen due to the resistance of our mother staying in one. Our mother always insisted she stayed in her own home but sadly this wasn't to be. However, this care home provides everything and so much more than our mother would ever have had in her own home. The staff are wonderful,
caring and kindly spoken, everything is kept lovely (just how my mother would have kept her own home) no smell!


Clarendon Hall is run well with a calmness amongst the business of running such a place. This type of care/care home is the type of establishment your loved one can be left safely with love and support 24 hours. Excellent.

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Review from Amy G (Resident) published on 10 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend and I came along to Clarendon Hall Care Home for a free lunch on Wednesday (we had seen the flyer in our community hall). It was lovely, we got shown around the home by a lovely lady. I go every week to get my hair done there.

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Current Review Score: 9.7 (9.744)

Overview of Review Score

The Review Score of 9.7 (9.744) out of 10 for Clarendon Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.744 for Clarendon Hall Care Home is calculated as follows: ( (190 Excellents x 5) + (42 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 242 Ratings = 4.744

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Clarendon Hall Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Jan 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (8)

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