Eaton Court, Grimsby, North East Lincolnshire
Eaton Court, Grimsby, North East Lincolnshire
Eaton Court, Grimsby, North East Lincolnshire

Eaton Court is located a short distance from Grimsby Town train station and provides 24-hour residential and nursing care.

The home is set across two floors and all of the 43 rooms are en-suite and decorated to high standards. Residents are encouraged to personalise their rooms with their own furnishings and pictures to create a home-from-home.

Residents at Eaton Court can spend time together in the freshly decorated, spacious and light communal areas.

An activity coordinator creates a daily programme of events to support the individual interests and hobbies of residents, including reminiscence sessions. The home also has strong links with the local community.

Group: Orchard Care Homes

Person in charge: Tracy Gibbett (Care Home Manager)

Local Authority / Social Services: North East Lincolnshire Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 45 Service Users

Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Hearing Impairment • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 60+.

Single Rooms: 45

Rooms with ensuite WC: 45

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Eaton Court can be found off the A1243 Bargate, take Augusta Street, then Eaton Court is situated on the left.

Visiting:

Visitors welcome anytime.

Parking:

Free on-site parking.

Latest Care Quality Commission* Report on Eaton Court: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.3 Eaton Court has a Review Score of 9.3 (9.348)

The Review Score of 9.3 (maximum of 10) for Eaton Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for Eaton Court in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 10 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.348 for Eaton Court is calculated as follows: ( (51 Excellents x 5) + (53 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 115 Ratings = 4.348

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Eaton Court is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9 positive Reviews (45 registered maximum number of service users ÷ 5). 10 Reviews ÷ 9 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Eaton Court?

  • Extremely LIKELY
    10
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Eaton Court

  • Daughter of Resident/Service User
    3
  • Resident / Service User
    2
  • Son of Resident/Service User
    2
  • Husband of Resident/Service User
    1
  • Respite Resident/Service User
    1
  • more

Eaton Court has improved immeasurably with the new owners taking over.
The management and staff are helpful and friendly and efficient. There have been positive changes in security, activities, decor and other facilities.
The management style is open and inclusive. The staff seem to enjoy their jobs and always have a smile on their face.

How likely would you be to recommend Eaton Court? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Tracy Gibbett, Home Manager at Eaton Court responded to this review on 17 Oct 2017:

Many thanks for taking the time to write a positive review for Eaton Court, all feedback is much appreciated and I will be sure to pass your comments onto the team. The staff continually strive to be helpful and friendly to all residents and their families regardless of distance and time zones. I am pleased to read that you have noticed these positive changes in our home and we aim to continue to deliver excellent care to all who reside at Eaton Court Care Home and deliver this with pride.

5 years of excellent care with ease of access to staff when information is given or is required.

How likely would you be to recommend Eaton Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Tracy Gibbett, Home Manager at Eaton Court responded to this review on 17 Oct 2017:

Thank you for taking the time to write a positive review for our care home, Eaton Court, this will be greatly appreciated by the staff and will make a big difference to the home as well. I will be sure to pass your comments on. As you are aware, Eaton Court pride themselves in excellent care delivery and aim to continue to strive for the very best for all our service users and to make care very person-centred.

Happy with the care and running of the home for my mother.

How likely would you be to recommend Eaton Court? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Tracy Gibbett, Home Manager at Eaton Court responded to this review on 17 Oct 2017:

Many thanks for taking the time to write a positive review for Eaton Court, all feedback is greatly appreciated and I will be sure to pass your comments onto the team. As you are aware, Eaton Court pride themselves in excellent care delivery and aim to continue to strive for the very best for all our service users and to make care very person-centred.

Copiously clean and dedicated staff (2 weeks care).

How likely would you be to recommend Eaton Court? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Tracy Gibbett, Home Manager at Eaton Court responded to this review on 11 Sep 2017:

Many thanks for taking the time to write a positive review on Eaton Court. I will pass your comments onto the team, they will be greatly appreciated.
Tracy Gibbett, Home Manager.

I am here for respite care to be here for physiotherapy since I am unfit to go home after a stroke and up until now every member of staff has been very kind to me.

How likely would you be to recommend Eaton Court? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Safety / Security: Good

Rooms: Good

Tracey Gibbett, Home Manager at Eaton Court responded to this review on 29 Aug 2017:

Many thanks for taking the time to leave a review for Archers Park, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team.
Kind regards, Home Manager

The staff at Eaton Court are always pleasant and always try to put all our family members at ease when we visit.
The staff endeavour to always be caring and cheerful even when dealing with difficult situations or distressed residents.

How likely would you be to recommend Eaton Court? Extremely Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Tracey Gibbett, Home Manager at Eaton Court responded to this review on 29 Aug 2017:

Many thanks for taking the time to leave a review for Eaton Court. Your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that you are happy with the care received.
Kind regards, Home Manager.

My experience of Eaton Court has been excellent.
Rooms are cleaned daily and we are well looked after by the staff.
The carers are very empathetic and they make time for you when they care.
They are short staffed but very caring,

How likely would you be to recommend Eaton Court? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband and partner of 65 years is living at Eaton Court. I find all the staff kind and helpful. It is sad that after so many years together we have to live apart, but each day when I leave I can do so with peace of mind knowing he is well looked after. Thanks to all concerned.

How likely would you be to recommend Eaton Court? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Tracey Gibbett, Home Manager at Eaton Court responded to this review on 22 Aug 2017:

Many thanks for taking the time to leave a positive review on Eaton Court, as a team we strive to provide the best care possible for our residents and I am pleased to hear that you feel your husband is getting the care he needs. I will certainly pass your comments onto the staff. At present time we are looking at improving our services such as activities to ensure the right stimulation meets individual needs and we are proud to deliver person centred care which promotes choice to each and every one of our residents to make their stay at Eaton Court Care Home a pleasurable stay.
Kind regards, Tracey Gibbett, Home Manager

Nice care home.
Pleasant staff.
Good service.
Meals good.
Good continuity of care.
Friendly.
Mum's needs are always met.
Has open door visiting.
Nice garden area for Mum to sit in.

How likely would you be to recommend Eaton Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Tracey Gibbett, Home Manager at Eaton Court responded to this review on 29 Aug 2017:

Many thanks for taking the time to leave a review for Eaton Court. Your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that you feel your mum’s needs are being met and that she enjoys spending time in the garden area.
Kind regards, Home Manager

Mum entered Eaton Court with a terminal illness for continuous nursing care. Her condition was complex, full nursing care was required, her every basic need needed to be met. Mum was cared for very well, excellent nursing care with compassionate leadership from the manager. The home is clean and comfortable, attention to detail to make it as homely as possible for the residents. Mum was always given a smile by the carers and staff. A positive, upbeat feeling. Would recommend.

How likely would you be to recommend Eaton Court? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Tracy Gibbett, Home Manager at Eaton Court responded to this review on 07 Aug 2017:

Many thanks for taking the time to write a positive review for Eaton Court, the staff really appreciate these comments and I will be sure to pass them on. I am pleased to read that your mum received excellent care as the team strive to provide this for every resident and we always try to provide a happy place for the residents and their relatives to be.
Tracy Gibbett, Home Manager.

Submit a Review for Eaton Court

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

There are currently no awards/recognitions posted yet for Eaton Court

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Eaton Court