Eaton Court Nursing Home

Eaton Court, Grimsby DN34 4UD
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9.6 72 Reviews
  • Eaton Court Nursing Home, Grimsby
Eaton Court Nursing Home provides residential, nursing, and short-term respite care from their warm and welcoming nursing home. Part of the award-winning Orchard Care Homes group, the Grimsby nursing home offers a contemporary and inviting environment, with 42 well-appointed bedrooms, spacious communal areas, and a beautifully maintained outdoor courtyard.

Accredited by the Veteran Friendly Framework (VFF), the dedicated team at Eaton Court provides exceptional care for your loved ones, and undergoes continuous training to ensure the latest practices and standards are followed. Their commitment and expertise enables them to provide exceptional nursing care and invaluable support to residents.
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Care Provided by Eaton Court Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Some rooms have top-up due to additional facilities, these can be discussed at time of enquiry if these rooms are available at that time.

Contact Eaton Court Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Eaton Court Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Anne Ruttle (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (45)

Visiting

  • Visitors welcome anytime.

Parking

  • Free on-site parking.

Eaton Court Nursing Home Reviews (72)

9.6

Eaton Court Nursing Home has a Review Score of 9.6 (9.553) out of 10, based on 18 reviews in the last 2 years.
Over all time Eaton Court Nursing Home has 72 reviews.

Overall Experience
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Date Published
  • 72
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Reviewer Connection to Eaton Court Nursing Home
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Total of 72, showing 21-40
Review from Tracey L (Daughter of Resident) published on 18 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Eaton Court are all friendly and courteous and go out of their way to meet Mum's needs.
Reply from Anne Ruttle, Home Manager at Eaton Court Nursing HomeThank you so much for your review, it is a privilege to be trusted with the care of your lovely mum.
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Review from Moira G (Friend of Resident) published on 3 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I moved my friend, for whom I have power of attorney, from another residential home in Grimsby, which can be very traumatic for someone with dementia. That friend has been met with kindness, encouragement and is receiving excellent care, despite being very negative and at times very awkward. I am so
pleased with all aspects of the home. It is clean, bright and very welcoming. All the staff are hardworking, efficient and friendly and the food is very good. There is a lot on offer for residents who choose to participate. The manager is very approachable and the place runs like a well oiled machine. Organisation and communication are excellent. I have nothing but admiration for staff who work in the care sector, it is definitely a vocation! Well done Eaton Court!
Reply from Anne Ruttle, Home Manager at Eaton Court Nursing HomeThank you so much for your positive words, the team at Eaton Court always give 100% and it is lovely to know we make a difference.
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Review from Susan C (Daughter of Resident) published on 22 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
When you have to have a loved one needing 24-hour care it's hard because you feel you should be doing it. My mum needed this care. I am so pleased my mum went here. The care she received was better than excellent all the staff where so kind and caring I can not thank them enough. The home itself is
lovely, clean, no urine smell that you get in a lot of homes. All I can say is thank you from bottom of my heart for the care you gave my mum.
Reply from Anne Ruttle, Home Manager at Eaton Court Nursing HomeIt is always a privilege when we are asked to look after loved ones at the end of their lives and it is always so reassuring for the team to know they got it right. Thank you for taking the time to write this and thank you for trusting us with your lovely Mum. Anne and the Team at Eaton Court
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Review from Michaela D (Sister of Resident) published on 22 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our much-loved family member has been a resident at Eaton Court for only a relatively short time. She was previously undertaking specialist rehabilitation support at Goole Neurological Rehabilitation Unit.
Sadly despite the Rehabilitation Teams specialist care our loved one did not progress and as
a family, we were told it was time to identify residential/nursing care provision.
With excellent support from an adult social care agency, we began the heart-wrenching process to move our loved one closer home to all of us.
From the very first phone call of enquiry to Eaton Court, I felt listened to and reassured.
We met with the manager and she answered our questions with empathy and honesty.
We found the establishment bright and spacious with friendly staff.
Our loved one is now settled in and she has received excellent nursing care and continues to do so.
Staff are attentive and treat our loved one with dignity and respect.
Thank you all of you. We appreciate you all.
Stay safe.
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Review from Julie (Daughter of Resident) published on 19 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The environment is lovely. Clean and lots of natural lighting. Nice communal areas and dining room. Staff are incredibly hardworking, kind and contribute to a positive atmosphere. The activity workers are creative, fun and inclusive. The managers are approachable, responsive and professional. I feel
all staff go out of their way to help residents and families and friends. The food is also absolutely delicious and nutritious. There is a real family atmosphere and relations get to know each other and support each other too. This home is a model for what a care home should be. My only negative is that I know care home staff are low paid but highly skilled and should receive a better salary than they do.
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Review from Coreen P (Daughter of Resident) published on 11 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident since August 2019. She was made to feel special from the moment we stepped into the home. The home itself is so bright, plenty of natural light and all the rooms including common areas, are well decorated. Plenty of activities during the day by staff and all staff make an effort
to chat with the residents. Mum is really happy there, which means I and other family members feel confident she is getting the best care.
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Review from Sam (Granddaughter of Resident) published on 5 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home has a friendly welcoming atmosphere. I regularly visit with my young children and everyone is lovely with them. We have got to know other residents and their families from sitting with each other in the communal area (before the lockdown). For my Grandad’s 90th birthday, the catering staff
made him a lovely cake.
Throughout the lockdown, the staff have been lovely helping me to speak to my grandad on the phone which I don’t usually do and I’ve even managed to see him on a video call which made both of our day.
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Review from Maggie H (Daughter of Resident) published on 17 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been very happy with my mother's care over the last two years. Staff are very caring, pleasant and hard working. Any issues I have had are dealt with quickly and to my satisfaction. All the staff are friendly and approachable. The home is clean and improvements are always being made. The home
is always providing social activities, which are greatly enjoyed by all the residents.
Reply from Anne Ruttle, Home Manager at Eaton Court Nursing HomeMany thanks for taking the time to leave a review for Eaton Court, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that, you have been happy with your mother's care over the past two years. It is also pleasing to hear that you are pleased with our variety of social activities.
Kind regards, Anne Ruttle, Home Manager
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Review from C T (Daughter of Resident) published on 5 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Eton Court is a lovely home with caring staff. I'm perfectly satisfied with how my mother is being cared for.
Reply from Anne Ruttle, Home Manager at Eaton Court Nursing HomeMany thanks for taking the time to leave a review for Eaton Court, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you find our home to be lovely and caring. I noticed that you believe that there are a few areas in which we can improve, my door is always open if you wish to discuss how we can further improve our home.
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Review from Richard E (Friend of Resident) published on 5 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have no complaints about the care home. The staff are great with the residents and care a lot about them. They try to keep the residents active and happy. The care home has a warm and friendly atmosphere. The new manager is very approachable and is switched on, and nothing seems too much trouble.
Reply from Anne Ruttle, Home Manager at Eaton Court Nursing HomeMany thanks for taking the time to leave a review for Eaton Court, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team we strive to provide the best care possible for our residents and I am very pleased to hear that you feel your friend is well cared for and happy. It is also pleasing to hear that you feel the staff are great with our residents and that the home has a warm and welcoming atmosphere.
Kind regards.
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Review from H C (Resident) assisted by family/friend published on 16 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are caring, attentive and my room is beautiful and clean. The food is superb. No complaints whatsoever.
Reply from Tracey Gibbett, Care Home Manager at Eaton Court Nursing HomeThank you for your incredibly kind words, we are so glad that you are enjoying your stay with us and that everything is to your liking. Myself and the team strive to accommodate each and every individual, to ensure that their care is the best that it can be. Kind regards
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Review from Kay H (Wife of Resident) published on 16 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very helpful and caring. The home is very clean and doesn't smell.
Nothing is too much trouble for anyone.
A real home from home.
Reply from Tracey Gibbett, Care Home Manager at Eaton Court Nursing HomeThank you so much for this glowing review! Your kind words are greatly appreciated by me and the team, who work incredibly hard to provide the best care we can, in a clean and safe environment. Once again, thank you. Kind regards
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Review from K B (Resident) published on 3 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good home.
Reply from Tracey Gibbett, Care Home Manager at Eaton Court Nursing HomeMany thanks for taking the time to review our home. I'm delighted to hear you're happy with our standard of care. Kind regards, Tracey Gibbett.
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Review from Walter L (Resident) published on 31 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Clean - good food and staffed by angels.
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Review from B W (Resident) published on 31 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm happy with it all.
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Review from R W (Resident) published on 31 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Well looked after.
Meals good.
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Review from Duncan Y (Son of Resident) published on 30 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
5-star service in every aspect. No hesitation in recommending Eaton Court, Grimsby. Staff are exceptional in their understanding and care. Interaction with residents and family is fantastic. I cannot praise the staff enough.
Reply from Tracey Gibbett, Care Home Manager at Eaton Court Nursing HomeWow, thank you for your extremely kind words! We’re thrilled that you would rate our home Excellent across all areas, and that you would describe our staff as exceptional. This truly means a lot to us, so from all of us at Eaton Court, thank you.

Kind Regards,
Home Manager
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Review from K G (Resident) published on 22 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A fantastic home.
Reply from Tracey Gibbett, Care Home Manager at Eaton Court Nursing HomeThank you for leaving a lovely review of our home.

Kind Regards,

Tracey Gibbett,
Care Home Manager
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Review from D B (Son of Resident) published on 10 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm pleased to see how my mother has settled in and is being cared for. Everyone is focussed and give the best care they can and ensuring comfort, safety, peace and dignity! Thank you.
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Review from R F (Daughter of Resident) published on 10 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On viewing this care home, before my mother was discharged from hospital, I was very impressed with the home and the efficiency and confidence shown by the manager. In the two months plus that my mother has been a resident upstairs, my opinion has not changed and I am happy with the service provided.
I cannot comment on activities as my mother is on 'end of life' and bed bound, so cannot participate.
Reply from Tracey Gibbett, Care Home Manager at Eaton Court Nursing HomeMany thanks for taking the time to review our care home. We’re delighted to hear the care we provide meets your standards expected and that our staff are friendly and helpful. We look forward to caring for your mum with continued dedication to ensuring she remains comfortable and settled. Kind Regards, Tracy Gibbett, Care Home Manager.
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Current Review Score: 9.6 (9.553)

Overview of Review Score

The Review Score of 9.6 (9.553) out of 10 for Eaton Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.603 for Eaton Court Nursing Home is calculated as follows: ( (145 Excellents x 5) + (55 Goods x 4) + (12 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 214 Ratings = 4.603
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.95 Points relating to the number of positive Reviews for Eaton Court Nursing Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.95
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Mar 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (1)

Anne

Anne Ruttle

Job Title: Home Manager Joined: 2019

My name is Anne Ruttle and I am the Home Manager here at Eaton Court Care Home in Grimsby. I have been working in the care sector for over 35 years, starting my career as a Ward Assistant at the age of 16, I qualified as a Registered Nurse in 1988. I took up the position of Home Manager at this Orchard Care Home in April 2019.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Eaton Court Nursing Home to verify any information. View our terms and conditions. Eaton Court Nursing Home has an Enhanced Service - more info.