Eaton Court Nursing Home

Eaton Court, Grimsby DN34 4UD
Review Us
9.6 71 Reviews
  • Eaton Court Nursing Home, Grimsby
Eaton Court Nursing Home provides residential, nursing, and short-term respite care from their warm and welcoming nursing home. Part of the award-winning Orchard Care Homes group, the Grimsby nursing home offers a contemporary and inviting environment, with 42 well-appointed bedrooms, spacious communal areas, and a beautifully maintained outdoor courtyard.

Rated Good by the CQC (March 2018), the dedicated team at Eaton Court provides exceptional care for your loved ones, and undergoes continuous training to ensure the latest practices and standards are followed. Their commitment and expertise enables them to provide exceptional nursing care and invaluable support to residents.

Care Provided by Eaton Court Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Some rooms have top-up due to additional facilities, these can be discussed at time of enquiry if these rooms are available at that time.

Contact Eaton Court Nursing Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Eaton Court Nursing Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Anne Ruttle (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (45)

Visiting

  • Visitors welcome anytime.

Parking

  • Free on-site parking.

9.6

Eaton Court Nursing Home has a Review Score of 9.6 (9.589) out of 10, based on 17 reviews in the last 2 years.
Over all time Eaton Court Nursing Home has 71 reviews.

Overall Experience
  • 53
  • 15
  • 2
  • 1
  • 0
Date Published
  • 71
  • 5
  • 7
  • 17
  • 54
Reviewer Connection to Eaton Court Nursing Home
  • 25
  • 12
  • 11
  • 4
  • 4
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 71, showing 61-71
Review from Brian C (Husband of Resident) published on 24 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have visited my wife for most of the last three years and have become familiar with all the staff and most of the residents so I have been in a good position to see what makes Eaton Court 'tick'.
Visitors are always made welcome with refreshments available. The staff, both nursing and care are always
friendly and helpful and the manager approachable.
There are various activities, both inside and out. Unfortunately, as in any business, there is a far too much paperwork. Good humour is encouraged.
Reply from Tracy Gibbett, Home Manager at Eaton Court Nursing Home
Many thanks for taking the time to write a positive review for Eaton Court, all feedback makes a huge difference to our home and the team and I will be sure to pass your comments on. We strive on…read more
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Review from D F (Daughter of Resident) published on 17 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Happy with the care and running of the home for my mother.
Reply from Tracy Gibbett, Home Manager at Eaton Court Nursing Home
Many thanks for taking the time to write a positive review for Eaton Court, all feedback is greatly appreciated and I will be sure to pass your comments onto the team. As you are aware, Eaton Court…read more
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Review from Robert F (Husband of Resident) published on 17 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
5 years of excellent care with ease of access to staff when information is given or is required.
Reply from Tracy Gibbett, Home Manager at Eaton Court Nursing Home
Thank you for taking the time to write a positive review for our care home, Eaton Court, this will be greatly appreciated by the staff and will make a big difference to the home as well. I will be…read more
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Review from Martyn P (Son of Resident) published on 17 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Eaton Court has improved immeasurably with the new owners taking over.
The management and staff are helpful and friendly and efficient. There have been positive changes in security, activities, decor and other facilities.
The management style is open and inclusive. The staff seem to enjoy their jobs
and always have a smile on their face.
Reply from Tracy Gibbett, Home Manager at Eaton Court Nursing Home
Many thanks for taking the time to write a positive review for Eaton Court, all feedback is much appreciated and I will be sure to pass your comments onto the team. The staff continually strive to be…read more
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Review from J E (Resident) published on 11 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Copiously clean and dedicated staff (2 weeks care).
Reply from Tracy Gibbett, Home Manager at Eaton Court Nursing Home
Many thanks for taking the time to write a positive review on Eaton Court. I will pass your comments onto the team, they will be greatly appreciated.
Tracy Gibbett, Home Manager.
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Review from Margaret A (Respite Resident) published on 29 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am here for respite care to be here for physiotherapy since I am unfit to go home after a stroke and up until now every member of staff has been very kind to me.
Reply from Tracey Gibbett, Home Manager at Eaton Court Nursing Home
Many thanks for taking the time to leave a review for Archers Park, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team.
Kind regards, Home…
read more
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Review from D B (Daughter of Resident) published on 29 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff at Eaton Court are always pleasant and always try to put all our family members at ease when we visit.
The staff endeavour to always be caring and cheerful even when dealing with difficult situations or distressed residents.
Reply from Tracey Gibbett, Home Manager at Eaton Court Nursing Home
Many thanks for taking the time to leave a review for Eaton Court. Your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to…read more
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
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  • Value for Money
Review from K W (Son of Resident) published on 29 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nice care home.
Pleasant staff.
Good service.
Meals good.
Good continuity of care.
Friendly.
Mum's needs are always met.
Has open door visiting.
Nice garden area for Mum to sit in.
Reply from Tracey Gibbett, Home Manager at Eaton Court Nursing Home
Many thanks for taking the time to leave a review for Eaton Court. Your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to…read more
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Margaret G (Resident) assisted by family/friend published on 29 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of Eaton Court has been excellent.
Rooms are cleaned daily and we are well looked after by the staff.
The carers are very empathetic and they make time for you when they care.
They are short staffed but very caring,
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Review from Ann B (Wife of Resident) published on 22 August 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My husband and partner of 65 years is living at Eaton Court. I find all the staff kind and helpful. It is sad that after so many years together we have to live apart, but each day when I leave I can do so with peace of mind knowing he is well looked after. Thanks to all concerned.
Reply from Tracey Gibbett, Home Manager at Eaton Court Nursing Home
Many thanks for taking the time to leave a positive review on Eaton Court, as a team we strive to provide the best care possible for our residents and I am pleased to hear that you feel your husband…read more
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Review from Julie M (Daughter of Resident) published on 7 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum entered Eaton Court with a terminal illness for continuous nursing care. Her condition was complex, full nursing care was required, her every basic need needed to be met. Mum was cared for very well, excellent nursing care with compassionate leadership from the manager. The home is clean and comfortable,
attention to detail to make it as homely as possible for the residents. Mum was always given a smile by the carers and staff. A positive, upbeat feeling. Would recommend.
Reply from Tracy Gibbett, Home Manager at Eaton Court Nursing Home
Many thanks for taking the time to write a positive review for Eaton Court, the staff really appreciate these comments and I will be sure to pass them on. I am pleased to read that your mum received…read more
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
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  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.589)

Overview of Review Score

The Review Score of 9.6 (9.589) out of 10 for Eaton Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.589 for Eaton Court Nursing Home is calculated as follows: ( (135 Excellents x 5) + (53 Goods x 4) + (12 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 202 Ratings = 4.589
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Eaton Court Nursing Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Mar 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

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Meet the Team (1)

Anne

Anne Ruttle

Job Title: Home Manager Joined: 2019

My name is Anne Ruttle and I am the Home Manager here at Eaton Court Care Home in Grimsby. I have been working in the care sector for over 35 years, starting my career as a Ward Assistant at the age of 16, I qualified as a Registered Nurse in 1988. I took up the position of Home Manager at this Orchard Care Home in April 2019.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Eaton Court Nursing Home to verify any information. View our terms and conditions. Eaton Court Nursing Home has an Enhanced Service - more info.