Eaton Court Nursing Home

Eaton Court, Grimsby DN34 4UD
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9.6 72 Reviews
  • Eaton Court Nursing Home, Grimsby
Eaton Court Nursing Home provides residential, nursing, and short-term respite care from their warm and welcoming nursing home. Part of the award-winning Orchard Care Homes group, the Grimsby nursing home offers a contemporary and inviting environment, with 42 well-appointed bedrooms, spacious communal areas, and a beautifully maintained outdoor courtyard.

Accredited by the Veteran Friendly Framework (VFF), the dedicated team at Eaton Court provides exceptional care for your loved ones, and undergoes continuous training to ensure the latest practices and standards are followed. Their commitment and expertise enables them to provide exceptional nursing care and invaluable support to residents.
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Care Provided by Eaton Court Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Some rooms have top-up due to additional facilities, these can be discussed at time of enquiry if these rooms are available at that time.

Contact Eaton Court Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Eaton Court Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Anne Ruttle (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (45)

Visiting

  • Visitors welcome anytime.

Parking

  • Free on-site parking.

Eaton Court Nursing Home Reviews (72)

9.6

Eaton Court Nursing Home has a Review Score of 9.6 (9.553) out of 10, based on 18 reviews in the last 2 years.
Over all time Eaton Court Nursing Home has 72 reviews.

Overall Experience
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Reviewer Connection to Eaton Court Nursing Home
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Review from Simon K (Son of Resident) published on 3 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum urgently needed a care home bed as she was medically signed off for discharge after a short stay in hospital following a fall at home and an infection. She was deemed not capable of independent living or of making a responsible choice of action in the event of needing help, and in need of professional
care. I had heard good things about Eaton Court previously when I lived in Grimsby, checked up on their Care Quality Commission report, and asked them if they had a bed. The manager went to see mum in the hospital the very next day to assess her needs, and how they could help her and by 6.00 pm the same day she was admitted into her new home. On our last visit she was looking healthier than for a long time, was talking to other residents, eating better, and her hair and nails had been done. Staff are all so friendly and genuinely caring, and when we left she went into the lounge to join the quiz which was just starting. We really couldn't be happier.
Reply from Tracey Gibbett, Care Home Manager at Eaton Court Nursing HomeMany thanks for reviewing our home. I’m delighted to hear that our standard of care meets your needs and that your mother is happy in the home. It is always a delight to see improvements with residents at Eaton Court and we are proud your mum has improved and happy you have noticed a positive change. All staff look forward to caring for your mother in the future and aim to continue to strive for the best outcomes and excellent care delivery.
Many thanks.
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Review from T L (Son of Resident) published on 23 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly staff and nothing is too much trouble. Highly delighted with the range of activities and weekly trip out on the minibus. Food is excellent and plentiful. The manager is very approachable and takes on board any comments. The care home is very clean, light and airy. Dad is very happy.
Reply from Tracey Gibbett, Care Home Manager at Eaton Court Nursing HomeMany thanks for leaving a review for our home. I’m delighted to hear that our care meets your standards and we look forward to caring for your loved one in the future. Kind regards, Care Home Manager.
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Review from C S (Daughter of Resident) published on 4 July 2018 Submitted via Website • Report
Overall Experience 2.0 out of 5
We spoke about the promised furniture and redecoration of dads room. I was advised initially you would swap furniture from another room as it was in your own admission better than the shoddy furniture in the room my dad occupied. The day after you advised, you had taken two further admissions and
therefore would not be moving any furniture. You stated that you would order dad some new furniture. Bedding on my dad's bed was stained after washing, there was no quilt cover and pillows were out of shape. On one occasion my dad was covered with a sheet which had tattered edging. You did offer to move my dad to another room and showed me two but then said it was not advisable to move him to the new room due to noise. Dad was very agitated and distressed. A syringe driver was in place but I had to ask for an increase in med's as I didn't want him to suffer pain and distress. I spoke to the Palliative Team as I was concerned about dad. I wish I had sought Hospice care now.
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Review from Jeanne R (Daughter of Resident) published on 13 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and attention given to our father was first class. We could not have asked for anymore. All staff were considerate and professional at all times, not only to our father but also to us when visiting.
A great team who all worked well as a team.
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Review from Ann B (Wife of Resident) published on 16 May 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My husband has been a resident at Eaton Court since Feb 2017 unfortunately with his memory loss he is unable to comment about his care in the home.
I, on the other hand, stayed in the home since Christmas 2017 and for the following few weeks having had a hip replacement and whilst convalescing I was
treated at all times with kindness first-rate care and friendliness.
To all at Eaton Court, I owe my heartfelt thanks.
Reply from Tracy Gibbett, Home Manager at Eaton Court Nursing HomeMany thanks for taking the time to leave a review for Eaton Court, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that during your stay with us that you were treated at all time with kindness, first-rate care and with friendliness.
Kind regards Tracy Gibbett, Home Manager.
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Review from Elaine A (Daughter of Resident) published on 26 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has come to this Nursing Home for 'end of life care', since being here her life has improved, she is well hydrated, eating well and joins the other residents every other day as soon as she says she is uncomfortable, the carers move her straightaway. Because of the excellent care and devotion
form all staff its meant I can have a bit more time with mum.
Reply from Tracey Gibbett, Home Manager at Eaton Court Nursing HomeMany thanks for taking the time to leave a review for Eaton Court, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. Your mum is very settled at Eaton court and she enjoys the interaction provided by the activities team and the care staff.
As a team we strive to provide the best care possible for our residents and I am very pleased to hear that your mum is well cared for and that her quality of life has improved since joining us, which in turn has enabled you to have more time with your mum.

Kind regards
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Review from Frank N (Husband of Resident) published on 4 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find everybody very helpful and polite and find my wife is made very comfortable and that makes me very very happy that she gets good care.
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Review from Tina M (Daughter of Resident) published on 22 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Eaton Court was recommended to us. We knew as soon as we came through the door that this was the right place for mum. The care is excellent, the staff compassionate and helpful. Nothing is too much trouble. The room is lovely, fresh and clean and newly decorated, and very comfortable. We were lucky
to have mum here for her final days.
Reply from Tracy Gibbett, Home Manager at Eaton Court Nursing HomeMany thanks for taking the time to leave a positive review for Eaton Court, we are always pleased to receive feedback and I will certainly share it with the team. We strive to provide the best care possible and have each resident’s person-centred care at the heart of what we do, and take great pride in looking after the Home for our residents.
Kind regards,
Tracy Gibbett, Home Manager
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Review from Sarah P (Daughter of Resident) published on 22 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum had been in hospital for three months, followed by two weeks in our local hospice for respite care. We needed to find a nursing home quickly. Having viewed two care homes we visited Eaton Court. We were impressed with the cleanliness and there was no odour.
The manager was very informative and
friendly. Mum has settled in well and the staff seem very caring and willing to help in any situation.
Reply from Tracy Gibbett, Home Manager at Eaton Court Nursing HomeMany thanks for taking the time to leave a positive review for Eaton Court, this will be greatly appreciated by the staff. I will pass your comments onto the team, who will be very pleased.
Kind regards,
Tracy Gibbett, Home Manager
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Review from Cyril M (Husband of Resident) published on 18 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From our first inspection to my wife arriving we have felt "at home" and valued. Nothing is too much to ask and the staff are excellent. Not only is the care for my wife fantastic but the care and concern around relatives is amazing. The atmosphere is upbeat in a sad situation but that's what makes
is so special. The room is clean and home from home. This definitely is a happy place. The staff work as a team which is great.
Reply from Tracey Gibbett, Home Manager at Eaton Court Nursing HomeMany thanks for taking the time to leave a positive review for Eaton Court, we are always pleased to receive feedback and are pleased that you have found the experience for both you and your wife a good one. We strive to provide the best care and attention for each of our residents and to ensure smooth and healthy transitions, and we are glad that this has been the case for you.
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Review from Julie M (Daughter of Resident) published on 18 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We dropped in by chance to take a look, from the beginning this place was impressive. It had a lovely happy, homely welcoming feeling. Mum looks so peaceful here and we feel relaxed here and when we are not able to visit we are confident she is looked after. The staff are absolutely amazing. What impresses
me the most is how happy they are and how they work as a team.
Our situation is a sad one but we feel mum is in the best place for her.
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Review from Walter L (Resident) published on 14 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly staff. Home from home feeling. This home has provided to be an excellent choice.
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Review from June B (Resident) published on 14 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home is good.
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Review from David G (Son of Resident) published on 28 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been in this home for about 18 months and during that time her care, on the whole, has been good. However, just recently I have found the manager to be quite lacking in knowledge of my mother's ways and a senior carer lacking in the ability to do her job correctly leading to other senior
carers having to pick up the pieces. Also in the last couple of weeks, one resident has managed to get out of the building twice not good when he is supposed to be watched 24/7.
Reply from Tracy Gibbett, Home Manager at Eaton Court Nursing HomeThank you for your overall good review of the care for your mother. Your mother is very settled in the home and the care delivery she receives is a high standard and always looks well presented. We take on board your feedback and hope that this has now been addressed when we spoke in person and would continue to encourage you to speak to me directly in the first instance should you have any queries. As a manager I take great pride in all aspects of care and furthermore support families/friends should they wish to address concerns or submit compliments.

All staff who take up new roles are supported and mentored to bring them up to the standards expected by the manager and the company. The incident you refer to was an isolated and contained situation and additional measures are in place with the individual. I thank you for your continued support of the home and I will continue to have an open door policy.


Tracy Gibbett, Home Manager
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Review from Eileen B (Daughter of Resident) published on 20 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find all staff friendly and willing to help myself and my mother.
Reply from Tracy Gibbett, Home Manager at Eaton Court Nursing HomeMany thanks for taking the time to write a positive review for Eaton Court, all feedback is greatly appreciated and I will pass your comments on to the team. We strive to help all our residents and their families as much as possible as we have each service users person-centred care at the heart of what we do.
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Review from T L (Son of Resident) published on 7 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always welcome by staff. Let us bring anything from their home. Let us know about situation arising.
Reply from Tracy Gibbett, Home Manager at Eaton Court Nursing HomeMany thanks for taking the time to write a review for Eaton Court, all positive feedback is really appreciated as it makes a big difference to our home and the staff and I will be sure to pass your comments onto the team. At Eaton Court we strive to deliver the best care for all our residents and aim to make their stay most welcoming. Families are always welcomed at Eaton Court and I have an open door policy to listen to concerns/compliments/ ideas families have to progress our delivery of care.
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Review from Pamela G (Resident) assisted by family/friend published on 6 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My care at this nursing home has been most happy since I have been here.
I am cared for and the food is excellent so I can't ask for more.
The staff are caring and pleasant at all times and the nursing care is very good.
My room, I enjoy being in.
Reply from Tracy Gibbett, Home Manager at Eaton Court Nursing HomeWe are delighted that you have taken the time to share your perspective on your home, Pamela, and to leave a positive review. As you have experienced, the staff strive to provide the best care possible for you and each resident, and we are pleased that you are happy with your food and your room.
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Review from A B (Son-in-law of Resident) published on 6 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home is excellent.
Reply from Tracy Gibbett, Home Manager at Eaton Court Nursing HomeThank you for taking the time to write a positive review for Eaton Court, all feedback is greatly appreciated and makes a big difference to our home and the staff and I will be sure to pass your comments on to them.
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Review from Tom H (Son of Resident) published on 27 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been in Eaton Court since June 2017. The staff have all been amazing, friendly, caring and go the extra mile.
Reply from Tracy Gibbett, Home Manager at Eaton Court Nursing HomeMany thanks for taking the time to write a positive review for Eaton Court, all feedback is greatly appreciated and I will certainly pass your comments onto the team. We strive to provide the best care possible and have each resident’s person-centred care at the heart of what we do. Tracy Gibbett, Home Manager.
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Review from L M J (Daughter of Resident) published on 27 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Up until now, the experience for my parents has been good.
Reply from Tracy Gibbett, Home Manager at Eaton Court Nursing HomeThank you for taking the time to write a positive review for Eaton Court, this makes a big difference to our staff and to our home. I will share your comments with the team, who will be very pleased. Tracy Gibbett, Home Manager.
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Current Review Score: 9.6 (9.553)

Overview of Review Score

The Review Score of 9.6 (9.553) out of 10 for Eaton Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.603 for Eaton Court Nursing Home is calculated as follows: ( (145 Excellents x 5) + (55 Goods x 4) + (12 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 214 Ratings = 4.603
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.95 Points relating to the number of positive Reviews for Eaton Court Nursing Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.95
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Mar 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (1)

Anne

Anne Ruttle

Job Title: Home Manager Joined: 2019

My name is Anne Ruttle and I am the Home Manager here at Eaton Court Care Home in Grimsby. I have been working in the care sector for over 35 years, starting my career as a Ward Assistant at the age of 16, I qualified as a Registered Nurse in 1988. I took up the position of Home Manager at this Orchard Care Home in April 2019.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Eaton Court Nursing Home to verify any information. View our terms and conditions. Eaton Court Nursing Home has an Enhanced Service - more info.