Crystal Court

My relative looks like she is being cared for, nice room. Staff seem friendly and hardworking. Keep up the good work!

My mother and I have been visiting my father since June 2020. Now we are allowed in we are far more aware of the excellent care he is receiving. My dad always looks clean, shaven and cared for, and well-fed. And Dad always responds to whichever carer comes in to see us when we are there - in a good way. And we always feel welcomed when we visit.

Care home is nice and modern. It's so nice that rooms overlook the gardens and courtyard. Staff are very helpful and obviously care about their residents. I think they have managed the Covid pandemic so well as they have kept my mum safe and well. They seem to have thought carefully about procedures during the pandemic and I feel safe visiting Mum in the pod they created.

Having not been inside Crystal Court my experience is limited but can say the staff have always been extremely helpful and my mother looks and seems very well cared for during this very difficult year and I am most grateful to all the staff.

Excellent care for my father and keeping activities going during COVID has really kept him going. He constantly praises the food and nurse care. My visits have always been a good experience and the staff made things easy and straightforward.

I would highly recommend Crystal Court, another thing to note, it is always spotless, never smells like a crate home and the food is amazing quality.

I was visiting my sister-in-law for the first time after several months due to Covid and travel restrictions, the staff made me very welcome and made sure I had extra quality time with my relative due to how far I had travelled for the visit. They also made sure my relative was cared for when I was leaving as she was emotional. Beautiful residence and excellent caring staff. Highly recommend.

Was very easy to book a visit and was handled great upon arrival. Can not wait to go back and see her again.

Thank you so much for the amazing work you continue to do - day in day out - we truly appreciate your commitment and professionalism.

My mother was extremely ill when she was transferred from hospital to Crystal Court. She only lived for another 12 days. During that time she was well cared for by some wonderful staff. Throughout that time, my sister and I were kept fully informed of her situation by the nurses on duty and the Care Home Manager. On the day she died I was allowed to spend several hours with her, despite the 14 day quarantine period having not elapsed. In that time I could see the wonderful care she was being given and how the nurses and care assistants treated her with as much dignity as they could. My sister and I are extremely grateful to everyone at Crystal Court for making Mum's final days as comfortable and peaceful as possible.

First-class care and attention to detail from day one, Crystal Court made the process of my father being admitted during the lockdown. He settled very quickly and was looked after extremely well.

Really impressed with the manager and how friendly and knowledgeable she is when I’ve spoken to her on the phone. It’s good to know that people can still remain professional during this difficult time. I do not live locally but I was reassured that my Aunt remains safe and comfortable, and I am so grateful to all the staff who work so hard and who are dedicated to caring for others. I wouldn’t hesitate to recommend the home as my experience has been wholly positive.

The Crystal Court care home is excellent, the staff are wonderful and I am so happy that my husband is a resident there.

Crystal Court is spotlessly clean.

Thanks to the professionalism of the nurses, carers and all the dementia team Dad spent his final months in a safe, caring atmosphere. He always seemed happy in his new home and loved the attention he received from the dementia team who always took so much care of him. Mum always went home knowing Dad was settled therefore she did not stress about him being left which was a good thing for her health. Sadly Dad passed away but I can’t thank the home enough for looking after him in his last few days sitting with him and talking to him even though they were busy.

Nothing but praise for the staff who cared for our mother during her last weeks . Always showing her kindness and always there at hand when ever she needed assistance . Her room was light and cheerful with patio doors opening out onto the garden. Many thanks you did a wonderful job.

Thank you to everyone there for all that you have done for my mother.

The excellent quality of care provided, cleanliness and maintenance of all areas of the care home, high standards of catering, together with the friendly and welcoming manner extended to both residents and visitors/relatives by every member of staff including nurses, carers, domestics and catering staff is very much appreciated.

The food is very good and the staff are so friendly, it's just like part of the family. The place is spotlessly clean and very well looked after. My wife loves it when I am not there as she is very friendly.

My brother has been in Crystal Court for almost 3 years and I have found his care to be of the highest standard. The staff are always friendly and helpful and I have no complaints about anything. His general wellbeing has improved although obviously, his dementia hasn't.