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Each of the 68 ensuite single bedrooms is furnished to the highest standard, offering residents the chance to enjoy pure comfort and tranquillity.
At Crystal Court providing independence and choice is very important and residents are encouraged to personalise their rooms with...
Crystal Court is a modern purpose-built Care Home located in the pretty village of Pannal immediately south from the spa town of Harrogate and easily accessible from the A61.
Each of the 68 ensuite single bedrooms is furnished to the highest standard, offering residents the chance to enjoy pure comfort and tranquillity.
At Crystal Court providing independence and choice is very important and residents are encouraged to personalise their rooms with their belongings to help them feel at home and as comfortable as possible.
All residents are supported to live an active and fulfilled life. The person-centred care enables residents to keep on doing the things they’ve always loved.
The facilities at Crystal Court allow residents to enjoy everyday routines that promote independence, from utilising the beauty salon, enjoying the gardens or simply catching up with friends in the peaceful lounges at Crystal Court.
The home has a busy activities timetable. The activities are built around mental stimulation, boosting mobility and social engagement. They include arts and crafts sessions, gardening, exercise classes, cinema nights, quizzes, musical performances, and pamper sessions.
The in-house chefs offer menus with a whole range of food options made from fresh, seasonal produce, which include traditional classic meals and interesting international cuisine.
Care Provided by Crystal Court
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 68 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Crystal Court to confirm what's included and get a personalised quote:
Whilst we don't currently offer Local Authority beds without a top up, please do get in touch with our lovely team. Care funding can be confusing and we may be able to help you.
Fees are Fully Inclusive however Podiatry, Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.
The price(s) shown are provided by the care home. Contact Crystal Court for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Good to Know
Group / Owner
- Highgate Care Services Ltd
- Private Owned
Person in charge
- Mandy Scott (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (68)
- Single Rooms with ensuite Wet Room (38)
Visiting
- Visitors welcome.
Parking
- Free car parking on site
Crystal Court Reviews (67)
Crystal Court has a Review Score of 9.1 (9.109) out of 10, based on 15 reviews in the last 2 years.
Over all time Crystal Court has 67 reviews.
Six months ago my husband became a resident at Crystal Court. He was very agitated and unhappy after being in hospital for several weeks and his dementia and Alzheimer's disease had become much more severe. Very soon after the kind care and attention from a dedicated staff he has become much...
Six months ago my husband became a resident at Crystal Court. He was very agitated and unhappy after being in hospital for several weeks and his dementia and Alzheimer's disease had become much more severe. Very soon after the kind care and attention from a dedicated staff he has become much calmer and seems happier. The Staff go to extraordinary lengths to make the lives of both residents and those of their family the best they can be. I feel fortunate that my husband has been able to take up residency here and would wholeheartedly recommend it.
From...
From day one we have had no concerns whatsoever about the well being, care and conduct of my mother in law. In the lead up to the funeral we were struggling to secure a hair appointment so that she could look her best, and one of the carers came to the rescue so that on the day of the funeral my mother in law looked her absolute best.
Since arriving at Crystal Court my mother in law has never looked better.
To us, her Dementia has actually improved albeit fractionally but with this disease, fractional improvements are all it takes to give a better quality of life. That is due to the mental and emotional stimulation provided by everyone there.
The food is excellent and my mother in law want's for nothing. Long may it continue is all I can say.
Thought and care were shown before mum moved in. Time was taken to get a brief snapshot of mum, the person. From this, her room was decorated and prepared beforehand in her favourite colour. The whole team have a smiling approach and are able to strike a balance between encouraging independence...
Thought and care were shown before mum moved in. Time was taken to get a brief snapshot of mum, the person. From this, her room was decorated and prepared beforehand in her favourite colour. The whole team have a smiling approach and are able to strike a balance between encouraging independence while at the same time keeping a constant watchful eye to give help and assistance as soon as it is needed. A genuine willingness and sensitivity to care for a person as if they were a member of their own family shine through.
The nursing staff are extremely vigilant, caring and never hesitate to call the doctor etc.
The carers are happy and engage with Dad and brought him up on a social level....
The nursing staff are extremely vigilant, caring and never hesitate to call the doctor etc.
The carers are happy and engage with Dad and brought him up on a social level. Approximately two years ago he was totally withdrawn, two years ago we had end of life care in place; without the continual ongoing and changes in care/diet/social, we would not be enjoying his company now.
My experience covers periods July 2015 to April 2017. My wife after one month in hospital was diagnosed as suffering from severe Dementia and Alzheimers. She entered the care home above and she was looked after and treated very well indeed. Sadly she has recently died and even now the care home...
My experience covers periods July 2015 to April 2017. My wife after one month in hospital was diagnosed as suffering from severe Dementia and Alzheimers. She entered the care home above and she was looked after and treated very well indeed. Sadly she has recently died and even now the care home staff continue to feel very sad for my wife, myself and our two daughters. I would definitely recommend this care home
My mother lived in Crystal Court following a stroke which left her with dementia type symptoms, not mobile and requiring lots of supervision. I found her care was of a very high standard. She was always clean and tidy and the staff treated her with dignity. I found the staff to be professional,...
My mother lived in Crystal Court following a stroke which left her with dementia type symptoms, not mobile and requiring lots of supervision. I found her care was of a very high standard. She was always clean and tidy and the staff treated her with dignity. I found the staff to be professional, helpful and dealt with all requirements with the minimum of fuss. When she returned to hospital following a second stroke, nurses there commented on how good her skin had been. All relatives who visited her at Crystal Court were pleased with the home, staff and care she received.
The staff at Crystal Court are amazing, they do their job professionally as one team. They are all very kind, helpful and dedicated. There are regular activities organised to keep the residents in the festive mood. I can say the service provided by the carer and the management is a 5-star service...
The staff at Crystal Court are amazing, they do their job professionally as one team. They are all very kind, helpful and dedicated. There are regular activities organised to keep the residents in the festive mood. I can say the service provided by the carer and the management is a 5-star service and I would definitely recommend this place to a member of my family or a friend. Well done Crystal Court and keep up the hard work.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 February 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
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