Saint Cecilia's Nursing Home

19 Filey Road, Scarborough YO11 2SE
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9.7 66 Reviews
  • Saint Cecilia's Nursing Home, Scarborough

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Fees are based on assessment of care needs. Please contact us for further information.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Daniela Botelho (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2018
  • Number of floors: 5

Room Information

  • Single Rooms (44)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors are welcome at any time to the home.

Parking

  • There is a small car park on site.

Saint Cecilia's Nursing Home Reviews (66)

Total of 66, showing 1-20
9.7

Saint Cecilia's Nursing Home has a Review Score of 9.7 (9.723) out of 10, based on 13 reviews in the last 2 years. Over all time Saint Cecilia's Nursing Home has 66 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

I live a long way from where my grandmother lives and only visit every 18 months to 2 years. Whenever I visit, the staff recognise this and go above and beyond to make me/us welcome and ensure our family can visit together. The social media page is a fantastic link when I can't visit in person. My grandmother
always looks well cared for and happy.

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Overall Experience  Overall Experience 5.0 out of 5

On the day I visited my mother with my family we were welcomed into a private room for lunch with her. Mum had been taking part in activities out in the sunshine before being brought in for lunch. The helpful and considerate staff introduced themselves with a friendly welcome and ensured my mother and
ourselves what we needed. On our visit a few days later this was repeated and again my mother was brought from an activity session to have time with us provided in the dining room on both occasions she was clean and well dressed, we able to drive home knowing she is well looked after.

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Overall Experience  Overall Experience 5.0 out of 5

Everything is perfect about this home.
The staff are kind and caring, the activities for the residents are well organised and the introduction of birds and animals is a great idea. My husband visibly brightens when live animals are brought to him. Animals, especially cats, have always been a part
of our life together and we've never lived without them.
I also can't speak too highly about the staff. They treat my husband with care, laughter and respect and he loves everyone who cares for him. A very big thank you.

Reply from Daniela Botelho, Clinical Lead at Saint Cecilia's Nursing Home

Thank you for your kind words. It's truly a pleasure to look after your husband and to welcome you whenever you visit.

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Overall Experience  Overall Experience 4.0 out of 5

Very friendly, helpful and accommodating. My husband needs everything done for him, end of life. Service has been previously at my expense but is now funded.

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Overall Experience  Overall Experience 5.0 out of 5

Happy welcoming staff and nothing seems to be any trouble.

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Overall Experience  Overall Experience 5.0 out of 5

All the staff at Saint Cecilia's are very welcoming and polite, always seem to cheer the residents up the best they possibly can. Never seen any problems or anything since I started visiting my grandma.

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Overall Experience  Overall Experience 5.0 out of 5

The home has a new management team but continues in the same ownership. I live a long distance away and was worried about who I would be able to speak to about Mum. The new team have gone to great lengths to give me the opportunity to meet and get to know them all. I am very satisfied and Mum is very
happy here.

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Overall Experience  Overall Experience 5.0 out of 5

My friend was released from hospital too early. St Cecilia's nursing home stepped in on a Sunday and took him in when A&E just kept sending him home. He was made very welcome by all the staff. They have looked after him really well keeping his pain under control and taking him to hospital for appointments
and when he had another fall (nothing to do with Saint Cecilia's, he was being taken for a walk out of the homes grounds). He is now able to come home with carers in place. I would like to thank St Cecilia's for all the care and consideration that has been shown to him.

Reply from Kelly Hart, Registered Manager at Saint Cecilia's Nursing Home

Thank you for taking the time to leave this review for us at the nursing home. We appreciate your kind words and these will be passed to the staff team.

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Overall Experience  Overall Experience 5.0 out of 5

Home clean and welcoming, pleasant and friendly staff. My relative is comfortable and happy.

Reply from Kelly Hart, Registered Manager at Saint Cecilia's Nursing Home

Thank you so much for taking the time to review the care delivered to your relative here at Saint Cecilia's Nursing Home. I will ensure this is passed on to the team.

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Overall Experience  Overall Experience 5.0 out of 5

I couldn't have found a better home for my mum. The home is very clean and well managed by all staff and management. They give excellent care to the residents. Nothing is too much bother. They treat residents as if they are their own family.

Reply from Kelly Hart, Registered Manager at Saint Cecilia's Nursing Home

Thank you so much for taking the time to review the care delivered to your mum here at Saint Cecilias Nursing Home. I will ensure this is passed on to the team.

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Overall Experience  Overall Experience 4.0 out of 5

When I visit my dear friend, she looks clean, tidy and well looked after.
The staff are very friendly.

Reply from Kelly Hart, Registered Manager at Saint Cecilia's Nursing Home

Thank you so much for taking the time to review the care delivered to your friend here at Saint Cecilia's Nursing Home. I will ensure this is passed on to the team.

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Overall Experience  Overall Experience 5.0 out of 5

I have found Saint Cecilia's very welcoming to visitors.
The care is excellent.
All around, excellent service.
Found the staff pleasant and helpful.
Lovely atmosphere.

Reply from Kelly Hart, Registered Manager at Saint Cecilia's Nursing Home

Thank you so much for taking the time to review the care delivered and your experience here at Saint Cecilia's Nursing Home. I will ensure this is passed on to the team.

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Overall Experience  Overall Experience 5.0 out of 5

Friendly, helpful, caring and professional staff.
Alwats welcoming and keep us informed.
I am always offered refreshments when Mum receives hers.

Reply from Kelly Hart, Registered Manager at Saint Cecilia's Nursing Home

Thank you so much for taking the time to review the care delivered to your mum here at Saint Cecilia's Nursing Home. I will ensure this is passed on to the team.

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Overall Experience  Overall Experience 5.0 out of 5

Dad recently moved into St Cecilia’s Nursing Home after two stays in the hospital. Until 31 December, he was completely independent, living in an assisted living facility. After a fall, two days in A and E, he is now completely dependent (also pressure sores developed in the hospital). Dad is not very
communicative and super stoic, never complaining ever about any pain and is almost deaf. We were concerned that his new needs might not be understood well because of his communication issues. He has only been in St Cecilia’s a week, but our collective reaction as a family is that for the first time since he first went into the hospital, we don’t have to be permanently anxious about whether he is being looked after properly. We have been impressed with the transparent, kind, careful responses to our queries by management and staff as they get to know Dad. There will always be ups and down but what we see is a big sustained effort to do the right thing by some very ill people.

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Overall Experience  Overall Experience 5.0 out of 5

Today I lost my best friend, but it isn’t a sad day; her husband came for her. She was looked after so well here, and she has been in a lot of homes but is really settled here. She loved all staff, as they did her. I can not thank them enough for what they have done to keep her settled and pain-free
as much as possible. If anyone out there is in doubt about their loved ones going in here, please take it from me; the staff here have time for their residents. 100% do not hesitate to look around - you get the feeling straight away.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Saint Cecilia's Nursing Home for 14 months. Myself and my family are really pleased with the care Mum receives. The staff are amazing and caring. Mum thinks of Saint Cecilia's are her home.

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Overall Experience  Overall Experience 4.0 out of 5

He just had a small room when he arrived, and he felt a bit down, but he has now been given a lovely newly decorated one, and he's a lot happier now. The staff are lovely,y and they can't do enough for him, which makes me feel happier.

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Overall Experience  Overall Experience 4.0 out of 5

St Cecilia's gives my uncle all of the most important things he requested to be safe, comfortable and cared for. I was put in charge of sourcing his care, and I found St Cecilia's to be the most suitable for his needs, with a great atmosphere of caring and professionalism.

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Overall Experience  Overall Experience 5.0 out of 5

My brother became a resident in February 2022. I visit regularly -once or twice a week. The staff and managers at the home have treated my brother with care, respect and cheerfulness. They are always friendly towards me and take time to talk through any questions that I have. We couldn't have chosen
a better place.

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Overall Experience  Overall Experience 5.0 out of 5

It's now seven months on from Mum's discharge from hospital into Saint Cecilia's Nursing Home. I just wanted to pass on my thanks to the amazing team, who play a part in looking after my mum.
I cannot express enough how exceptional the whole team are. Mum is always telling us how wonderful everyone
is. The vibe you get is just like calling on family.
The staff's patience, friendliness and kindness go above and beyond in the excellent care, understanding and support they provide.
Knowing Mum is happy and well cared for is wonderful.

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Current Review Score: 9.7 (9.723)

Overview of Review Score

The Review Score of 9.7 (9.723) out of 10 for Saint Cecilia's Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.723 for Saint Cecilia's Nursing Home is calculated as follows: ( (109 Excellents x 5) + (37 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 148 Ratings = 4.723

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Saint Cecilia's Nursing Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Oct 2021

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (1)

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Frequently Asked Questions about Saint Cecilia's Nursing Home

What types of Care is Saint Cecilia's Nursing Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Saint Cecilia's Nursing Home have?

There are 44 Single Rooms.

What are the Facilities & Services at Saint Cecilia's Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Saint Cecilia's Nursing Home to the centre of Scarborough?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Saint Cecilia's Nursing Home to verify any information. View our terms and conditions. Saint Cecilia's Nursing Home has an Basic Service - more info.