Saint Cecilia's Nursing Home

I just love that my mum is in such a safe environment. The staff are often very busy but they always make themselves available to help and support. From the reception and admin, carers and nurses, and right up to boots on the ground management, they always have the answers to my questions or if they don't, they will find out. My mum is terminally ill, as her oncologist said to her in her monthly phone call today, her prognosis is "lay flat on the bed, drink plenty of fluids and take pain relief. This is heartbreaking for both my mum and me but I feel happy enough, knowing she is in St Cecilias as everyone I have had an experience with seems to do their job from a patient centred place and seem to be making my mums final dance, as stress free for both her and myself as could possibly be. Mums room isn't the best as it is so small, it is like a box room but I believe they would move her if we requested and another room was available. Thank you to all staff for looking after my best mate

My cousin Angela is very well looked after. She has been a resident in the home for over 11 years. She has cerebral palsy, and it not only affects her physical movement, but she is unable to talk in a normal way. The staff do so much for her. It is very pleasing.

Jane, (Nurse) who I met on my first visit, was as friendly and supportive as previously and as equally knowledgeable. Upstairs, in my friend's room( guided there all the way by Marie! Wow!) I met Daniella who's looking after B. A lovely young woman, so calm, so gentle&so efficient. She gently helped B from bed to sit with me&talk, ensuring we would be able to get a cuppa!(Brought up by fab Jola!) Daniella was happy to tell me how B's doing&re her eating (much improved ref the local hospital!)The room's nice, cosy, a great view.B can watch TV easily, which makes her V happy. I totally recommend this home to all. Thanks so much Maggie

I live a long way from where my grandmother lives and only visit every 18 months to 2 years. Whenever I visit, the staff recognise this and go above and beyond to make me/us welcome and ensure our family can visit together. The social media page is a fantastic link when I can't visit in person. My grandmother always looks well cared for and happy.

On the day I visited my mother with my family we were welcomed into a private room for lunch with her. Mum had been taking part in activities out in the sunshine before being brought in for lunch. The helpful and considerate staff introduced themselves with a friendly welcome and ensured my mother and ourselves what we needed. On our visit a few days later this was repeated and again my mother was brought from an activity session to have time with us provided in the dining room on both occasions she was clean and well dressed, we able to drive home knowing she is well looked after.

I also can't speak too highly about the staff. They treat my husband with care, laughter and respect and he loves everyone who cares for him. A very big thank you.

Very friendly, helpful and accommodating. My husband needs everything done for him, end of life. Service has been previously at my expense but is now funded.

Happy welcoming staff and nothing seems to be any trouble.

All the staff at Saint Cecilia's are very welcoming and polite, always seem to cheer the residents up the best they possibly can. Never seen any problems or anything since I started visiting my grandma.

The home has a new management team but continues in the same ownership. I live a long distance away and was worried about who I would be able to speak to about Mum. The new team have gone to great lengths to give me the opportunity to meet and get to know them all. I am very satisfied and Mum is very happy here.

My friend was released from hospital too early. St Cecilia's nursing home stepped in on a Sunday and took him in when A&E just kept sending him home. He was made very welcome by all the staff. They have looked after him really well keeping his pain under control and taking him to hospital for appointments and when he had another fall (nothing to do with Saint Cecilia's, he was being taken for a walk out of the homes grounds). He is now able to come home with carers in place. I would like to thank St Cecilia's for all the care and consideration that has been shown to him.

Home clean and welcoming, pleasant and friendly staff. My relative is comfortable and happy.

I couldn't have found a better home for my mum. The home is very clean and well managed by all staff and management. They give excellent care to the residents. Nothing is too much bother. They treat residents as if they are their own family.

The staff are very friendly.

Lovely atmosphere.

I am always offered refreshments when Mum receives hers.

Dad recently moved into St Cecilia’s Nursing Home after two stays in the hospital. Until 31 December, he was completely independent, living in an assisted living facility. After a fall, two days in A and E, he is now completely dependent (also pressure sores developed in the hospital). Dad is not very communicative and super stoic, never complaining ever about any pain and is almost deaf. We were concerned that his new needs might not be understood well because of his communication issues. He has only been in St Cecilia’s a week, but our collective reaction as a family is that for the first time since he first went into the hospital, we don’t have to be permanently anxious about whether he is being looked after properly. We have been impressed with the transparent, kind, careful responses to our queries by management and staff as they get to know Dad. There will always be ups and down but what we see is a big sustained effort to do the right thing by some very ill people.

Today I lost my best friend, but it isn’t a sad day; her husband came for her. She was looked after so well here, and she has been in a lot of homes but is really settled here. She loved all staff, as they did her. I can not thank them enough for what they have done to keep her settled and pain-free as much as possible. If anyone out there is in doubt about their loved ones going in here, please take it from me; the staff here have time for their residents. 100% do not hesitate to look around - you get the feeling straight away.

My mother has been a resident of Saint Cecilia's Nursing Home for 14 months. Myself and my family are really pleased with the care Mum receives. The staff are amazing and caring. Mum thinks of Saint Cecilia's are her home.

He just had a small room when he arrived, and he felt a bit down, but he has now been given a lovely newly decorated one, and he's a lot happier now. The staff are lovely,y and they can't do enough for him, which makes me feel happier.