Saint Cecilia's Nursing Home

19 Filey Road, Scarborough YO11 2SE
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9.7 66 Reviews
  • Saint Cecilia's Nursing Home, Scarborough
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Fees are based on assessment of care needs. Please contact us for further information.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Daniela Botelho (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2018
  • Number of floors: 5

Room Information

  • Single Rooms (44)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors are welcome at any time to the home.

Parking

  • There is a small car park on site.

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Saint Cecilia's Nursing Home Reviews (66)

Total of 66, showing 41-60
9.7

Saint Cecilia's Nursing Home has a Review Score of 9.7 (9.723) out of 10, based on 13 reviews in the last 2 years. Over all time Saint Cecilia's Nursing Home has 66 reviews.

Overall Experience

  • 49
  • 16
  • 1
  • 0
  • 0

Date Published

66
3
6
13
53

Review from Glen S (Son of Resident) published on 6 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Pleased to see an improvement in her. There have been a few minor problems, but the staff have always reacted in a positive manner, and they all are very professional and caring. She appears to be happy and content, which is a sign she is being well looked after.

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Review from Anton S (Son of Resident) published on 6 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Initial experience is of a warm and caring place.

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Review from John C (Nephew of Resident) published on 28 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are lovely, very polite and considerate.

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Review from Des T (Son of Resident) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Well treated.
Excellent and helpful staff.

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Review from Brenda H (Wife of Resident) published on 15 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found it reassuring, observing the caring attitude of the staff when visiting my husband, who also has nothing but praise for them. They always make me feel welcome and willing to answer questions both face to face or on the phone. Especially when my husband was not himself and was being very
"award". I was very impressed with the way they maintained a caring, respectful way with him. Well done to them all.

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Review from Jenny S (Niece of Resident) published on 3 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent in every single aspect.
Brilliant.

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Review from G R (Son of Resident) published on 24 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is adhering to the Government guidelines, and I am looking forward to more regular visits in the future.

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Review from A A (Husband of Resident) published on 24 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting and testing well organised.

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Review from G W (Son of Resident) published on 24 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First-class in every department.
My escort was a Godsend.

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Review from Steve D (Son of Resident) published on 24 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is very happy at Saint Cecilia's Nursing Home and regularly tells me how well cared for and how well-loved she feels. I appreciate the communication from the staff and how well they interact with the family.

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Review from Lyn H (Daughter of Resident) published on 24 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing, excellent care facility. All staff are compassionate, caring, warm and welcoming. Mum is really happy and content, and I have peace of mind and confidence in the knowledge my mum is looked after by "the best". Cannot speak highly enough. Assisting my mum to try and walk, Mum is now engaging
with others, which is heart warming. Big thank you!

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Review from Claire M (Granddaughter of Resident) published on 8 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Grandfather was transferred to St Cecilia's for respite after being discharged from hospital. I could not be happier with the care and service he and ourselves as a worried family have received. He personally praised the staff, stating that he couldn't have to go through the recovery without his
dedicated carer and even complimented the food. The support for the family was second to none and they have helped with putting in place the next stages and communicating with relevant third parties to help the process move along smoothly. They clearly respect and support those in their care and it was a relief to know this whilst he was unable to return to his home.

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Review from Michael W (Son of Resident) assisted by family/friend published on 17 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was taken in under the fast track system for end of life care. He was with Saint Cecilia's for almost two weeks during which time the care and kindness that both he and his family received was outstanding.
All staff were compassionate, professional and made my dad's last few days and hours
the best they could be for him and us.
He smiled at the staff whenever he could so we know he felt comfortable and trusted them as we did.

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Review from Michelle W (Daughter-in-law of Resident) published on 6 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Saint Cecilia's Nursing Home provided a caring and kind service for our mother in the last few months of her life. Some staff, in particular, went way beyond the call of duty to see to her wishes and to explain things to us. The food was well prepared and tasty to different appetites. The management
team were very good at communicating. The staff worked hard to make a pleasant atmosphere for all.

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Review from J M (Nephew of Resident) published on 6 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Came to visit my Aunt for the first time at Saint Cecilia's and was impressed with the facilities, staff and atmosphere.

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Review from Madeleine M (Daughter of Resident) published on 6 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Just moved my Mum here from another nursing home and knew the change would not be easy. However, the staff here from frontline to management have done everything to make this transition a smooth one. With this excellent all-round support, which includes me, I know Mum will settle in here and be cared
for with respect and dignity. Thank you.

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Review from Sara P (Daughter of Resident) published on 9 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father stayed at Saint Cecilia's Nursing Home for one month's respite care. My sister and I visited him at different times almost every day during this period.
Every single time we stepped into the home we were greeted with a warm and friendly welcome.
The staff could not have shown any more kindness
or patience towards both ourselves and our father.

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Review from Marion M (Wife of Resident) published on 3 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband came in here a week ago and I am very satisfied with the way he is looked after both with care and safety. I come in every day to see him and I am always greeted very warmly. I know that I have no worries about him now.

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Review from Paul E (Friend of Resident) published on 8 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good home with caring staff who walk the extra mile. Clean with good food. Friendly and helpful to friends and family.

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Review from Jean B (Wife of Resident) published on 7 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel very fortunate that my husband is so well cared for. There is no doubt that this is the best nursing home in the town. I cannot fault it in any way. The friendliness and caring of the staff leave nothing to be desired.

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Current Review Score: 9.7 (9.723)

Overview of Review Score

The Review Score of 9.7 (9.723) out of 10 for Saint Cecilia's Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.723 for Saint Cecilia's Nursing Home is calculated as follows: ( (109 Excellents x 5) + (37 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 148 Ratings = 4.723

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Saint Cecilia's Nursing Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Oct 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (1)

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Saint Cecilia's Nursing Home to verify any information. View our terms and conditions. Saint Cecilia's Nursing Home has an Basic Service - more info.