Saint Cecilia's Nursing Home

19 Filey Road, Scarborough YO11 2SE
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9.7 67 Reviews
  • Saint Cecilia's Nursing Home, Scarborough
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Care Provided by Saint Cecilia's Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Fees are based on assessment of care needs. Please contact us for further information.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Daniela Botelho (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2018
  • Number of floors: 5

Room Information

  • Single Rooms (44)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors are welcome at any time to the home.

Parking

  • There is a small car park on site.

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Saint Cecilia's Nursing Home Reviews (67)

9.7

Saint Cecilia's Nursing Home has a Review Score of 9.7 (9.725) out of 10, based on 14 reviews in the last 2 years.
Over all time Saint Cecilia's Nursing Home has 67 reviews.

Overall Experience
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Reviewer Connection to Saint Cecilia's Nursing Home
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Review from Lesley C (Daughter of Resident) published on 23 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
It's now seven months on from Mum's discharge from hospital into Saint Cecilia's Nursing Home. I just wanted to pass on my thanks to the amazing team, who play a part in looking after my mum.
I cannot express enough how exceptional the whole team are. Mum is always telling us how wonderful everyone
is. The vibe you get is just like calling on family.
The staff's patience, friendliness and kindness go above and beyond in the excellent care, understanding and support they provide.
Knowing Mum is happy and well cared for is wonderful.
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Review from Michael B (Son of Resident) published on 23 January 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother had her 100th birthday on 6th January. I arranged with the deputy manager to have 14 of my family, ages 9 to 82. A cake was provided, a bottle of bubbly and sweets. They took photographs and put them in an email which we could send to my brother in Australia. The party lasted two hours. The
staff were excellent. The home is very good for the money paid. I am very happy with my mother being there.
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Review from J T (Daughter of Resident) published on 19 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum's 100th Birthday, and despite Covid restrictions, I think she really enjoyed her day. The staff were wonderful in organising the video call for relatives who couldn't see Mum personally. The room had been decorated and was welcoming. A lot of effort had gone into making her day the best.
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Review from M B (Grandson of Resident) published on 13 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was a very good day.
The home did very well in putting a meeting room together for my relative, at 100 years of age.
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Review from Elizabeth B (Friend of Resident) published on 8 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been made very welcome by staff and reception at all times, shown the lift and taken to the room the first time I visited. The service user is in bed at this time but knew who I was and is kept very clean and happy that she is being looked after. She is a bit confused at times, but the nurse
was very good and explained everything to her in such a way that she settled straight away.
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Review from Nicola J (Daughter of Resident) published on 22 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found the workers to be caring and helpful. They always answered the telephone, and if you couldn't speak to your relative straight away, they always rang you back. Mum says she enjoyed the food and also found the carers helpful. Could have had a better variety of activities though.
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Review from Jane F (Mother of Resident) published on 13 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum was admitted to Saint Cecilia's after being discharged from the rehab/hospital care. This was not a decision I was consulted on, so I had not done and
"research" into her "continuing care". Having said that, the care and treatment Mum receives are very good. The staff are welcoming and competent
during what has been a harrowing time during the Covid pandemic/lockdowns etc. Mum is well looked after and seems very happy and contented when I visit, and for 92-years-old, this is all we hope for. Thank you.
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Review from J C (Daughter of Resident) published on 27 April 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has only been in Saint Cecilia's for three weeks. It is early days, but I have found the receptionists are very friendly and helpful. The carers have been kind to Mum, and she is always full of praise for them. Her room is too small, but Mum is comfortable, warm and well-fed.
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Review from J H (Daughter of Resident) published on 13 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad receives very good care from friendly and experienced staff. We are kept well informed of all that happens with him. he enjoys the food and is always clean and tidy. He doesn't do activities due to his physical inability and dementia.
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Review from David P (Son of Resident) published on 15 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
For the short period before my mother passed away, she was cared for by excellent staff. Kept warm and comfortable with regular drinks, food and snacks. The home itself looked and smelled clean.
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Review from Sue R (Daughter of Resident) published on 1 December 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Resident has only been in Saint Cecilia's for two months. I have only visited twice due to isolation and me not living locally. I am happy with the overall care and have had good communication with and from staff but would have liked to have been included in the personal care plan on admission.
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Review from A L (Daughter of Resident) published on 16 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my dad arrived at Saint Cecilia's, he didn't like his room, and he was unhappy. When I mentioned this time the home, they moved Dad straight away to another room. I must say, all the staff, whoever their duties are/were wonderful, always knew my dad and what he'd been up to. I thank everybody
at the home for looking after my dad with compassion. Thank you from the bottom of my heart.
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Review from Josh P (Grandson of Resident) published on 1 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent quality of care provided. Nothing is an issue for staff and always happy to about and beyond.
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Review from J P (Son of Resident) published on 1 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are lovely and friendly. Nothing is too much bother for them. Mum is loved by all staff and they all know her very well. She is always comfortable and feels at home.
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Review from Sharon A (Niece of Resident) published on 16 September 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very welcoming and helpful, but most of all, my aunty seems much happier. I don't think I've seen her this calm in many years. She's gone from a very nervous/anxious old lady to one that is calm and happy. So good to see her like that. Staff seems to genuinely care with good feedback. Staff know her
well and know what she needs. Thank you!
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Review from Sue T (Wife of Resident) published on 8 September 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband went into respite care to ease things for me. He has Alzheimer's, and I didn't know how it would go. He can be demanding at times. Everyone involved in his care at Saint Ceilia's was wonderful. He wasn't in a hurry to leave! Showered and manicured too - what a blessing.
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Review from P T (Cousin of Resident) published on 1 September 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Today, 23rd August 2021, is the first time I have been able to visit my cousin due firstly to the long-distance I have to travel and then to lockdown during Covid restrictions. When I telephone Saint Cecilia's, requiring whether a visit was possible, all the necessary procedures of obtaining a lateral
flow test was clearly explained. An appointment was made, and full protection was supplied when I arrived. I found the home very clean and well organised, and all the staff friendly. Much improved since my last visit.
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Review from Barbara D (Wife of Resident) published on 18 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at this nursing home are so kind to both my husband and my family. We have been treated with respect and not like fouls. Our questions have been answered and explained.
I would recommend this care home top of my list.
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Review from David O (Son of Resident) published on 11 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely, friendly atmosphere. Not met anyone I do not like at this home. Very welcoming and warm. Inside is very clean and welcoming. They serve good food and is presented well. Dads room is clean and presentable with a view.
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Review from Elizabeth H (Daughter of Resident) published on 11 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really impressed with Saint Cecilia's Nursing Home. My dad has settled in well, and we have noticed how relaxed and happy he is. My brothers and I feel he is well looked after by the management and staff. My dad is always pleased with his meals and enjoys his food immensely. He remembers what he has
every mealtime and tells us how he enjoyed his food. Well done to all the staff, and thank you all.
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Current Review Score: 9.7 (9.725)

Overview of Review Score

The Review Score of 9.7 (9.725) out of 10 for Saint Cecilia's Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.725 for Saint Cecilia's Nursing Home is calculated as follows: ( (118 Excellents x 5) + (40 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 160 Ratings = 4.725
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Saint Cecilia's Nursing Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Oct 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

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