Saint Cecilia's Nursing Home

St Cecilia's gives my uncle all of the most important things he requested to be safe, comfortable and cared for. I was put in charge of sourcing his care, and I found St Cecilia's to be the most suitable for his needs, with a great atmosphere of caring and professionalism.

My brother became a resident in February 2022. I visit regularly -once or twice a week. The staff and managers at the home have treated my brother with care, respect and cheerfulness. They are always friendly towards me and take time to talk through any questions that I have. We couldn't have chosen a better place.

Knowing Mum is happy and well cared for is wonderful.

My mother had her 100th birthday on 6th January. I arranged with the deputy manager to have 14 of my family, ages 9 to 82. A cake was provided, a bottle of bubbly and sweets. They took photographs and put them in an email which we could send to my brother in Australia. The party lasted two hours. The staff were excellent. The home is very good for the money paid. I am very happy with my mother being there.

Mum's 100th Birthday, and despite Covid restrictions, I think she really enjoyed her day. The staff were wonderful in organising the video call for relatives who couldn't see Mum personally. The room had been decorated and was welcoming. A lot of effort had gone into making her day the best.

The home did very well in putting a meeting room together for my relative, at 100 years of age.

I have been made very welcome by staff and reception at all times, shown the lift and taken to the room the first time I visited. The service user is in bed at this time but knew who I was and is kept very clean and happy that she is being looked after. She is a bit confused at times, but the nurse was very good and explained everything to her in such a way that she settled straight away.

I have always found the workers to be caring and helpful. They always answered the telephone, and if you couldn't speak to your relative straight away, they always rang you back. Mum says she enjoyed the food and also found the carers helpful. Could have had a better variety of activities though.

"research" into her "continuing care". Having said that, the care and treatment Mum receives are very good. The staff are welcoming and competent during what has been a harrowing time during the Covid pandemic/lockdowns etc. Mum is well looked after and seems very happy and contented when I visit, and for 92-years-old, this is all we hope for. Thank you.

My mum has only been in Saint Cecilia's for three weeks. It is early days, but I have found the receptionists are very friendly and helpful. The carers have been kind to Mum, and she is always full of praise for them. Her room is too small, but Mum is comfortable, warm and well-fed.

My dad receives very good care from friendly and experienced staff. We are kept well informed of all that happens with him. he enjoys the food and is always clean and tidy. He doesn't do activities due to his physical inability and dementia.

For the short period before my mother passed away, she was cared for by excellent staff. Kept warm and comfortable with regular drinks, food and snacks. The home itself looked and smelled clean.

Resident has only been in Saint Cecilia's for two months. I have only visited twice due to isolation and me not living locally. I am happy with the overall care and have had good communication with and from staff but would have liked to have been included in the personal care plan on admission.

When my dad arrived at Saint Cecilia's, he didn't like his room, and he was unhappy. When I mentioned this time the home, they moved Dad straight away to another room. I must say, all the staff, whoever their duties are/were wonderful, always knew my dad and what he'd been up to. I thank everybody at the home for looking after my dad with compassion. Thank you from the bottom of my heart.

Excellent quality of care provided. Nothing is an issue for staff and always happy to about and beyond.

Staff are lovely and friendly. Nothing is too much bother for them. Mum is loved by all staff and they all know her very well. She is always comfortable and feels at home.

Very welcoming and helpful, but most of all, my aunty seems much happier. I don't think I've seen her this calm in many years. She's gone from a very nervous/anxious old lady to one that is calm and happy. So good to see her like that. Staff seems to genuinely care with good feedback. Staff know her well and know what she needs. Thank you!

My husband went into respite care to ease things for me. He has Alzheimer's, and I didn't know how it would go. He can be demanding at times. Everyone involved in his care at Saint Ceilia's was wonderful. He wasn't in a hurry to leave! Showered and manicured too - what a blessing.

Today, 23rd August 2021, is the first time I have been able to visit my cousin due firstly to the long-distance I have to travel and then to lockdown during Covid restrictions. When I telephone Saint Cecilia's, requiring whether a visit was possible, all the necessary procedures of obtaining a lateral flow test was clearly explained. An appointment was made, and full protection was supplied when I arrived. I found the home very clean and well organised, and all the staff friendly. Much improved since my last visit.

I would recommend this care home top of my list.