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Southwoods Nursing Home

28 Thirsk Road, Northallerton, North Yorkshire DL6 1PH
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Right from the start, he was made very welcome by the staffKevin P(Son of Resident/Service User)
Southwoods Nursing Home, Northallerton
Southwoods Nursing Home, Northallerton
Southwoods Nursing Home, Northallerton

Southwoods is a loving family run care home part of the Award Winning Caring and Leading Group (Winners at the Leaders in Care Awards 2024, Nominated for Provider of the Year at Leaders in Care Awards 2025). The team are Southwoods are passionate in providing excellent person-centred residential and nursing care to up to 38 residents. Located a stones throw away from Northallerton Town Centre, Southwoods has dedicated caring staff...  

Care Provided by Southwoods Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,750From £1,750
Residential Dementia CareFrom £1,750From £1,750
Nursing CareFrom £1,750From £1,750
Nursing Dementia CareFrom £1,750From £1,750

Fees are calculated by assessed need added to the general hotel costs (food, laundry etc) On assessment an individual fee will be calculated for you

Contact Southwoods Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Helen Lewis(Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (5)

Visiting

  • Please call the home to arrange a visit

Parking

  • Free Parking available on-site

Southwoods Nursing Home Reviews (46)

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9.5

Southwoods Nursing Home has a Review Score of 9.5 (9.512) out of 10, based on 17 reviews in the last 2 years. Over all time Southwoods Nursing Home has 46 reviews.

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Showing 46 reviews matching selected criteria
Review from Helen C (Daughter of Resident) published on 15 May 2026 Submitted via Website
Overall Experience
My father now 100%confirmed a permanent resident here of which I and family are elated! We could not have wished for better care. The staff are wonderful the care my father receives is second to none, also notice how lovely they are with all of the residents during our visits.

I highly recommend! my father has dementia but settled in immediately when we had to make the sad decision as we could no longer look after him ourselves safely. From the day I wandered in here adhock august bank holiday last year with no warning i was welcomed by the wonderful Mickey who gave me a tour, chatted and reassured me, her care and warmth was not at all what I expected within a care home! I Instantly knew this was the place for my father a home from home! Manager Helen secured him a space of which I am most grateful which is now permanent. It certainly was the best decision made. All of the staff nurses reception entertainers caterers housekeeper handyman all are incredible feel like family THANK YOU

Reply from Dr Vivek Gupta, CEO at Southwoods Nursing Home

Dear Helen

Thank you so much for your kind words. It really means so much to the whole team to read your kind words. To read that "you could not have wishes for better care" and that "it was the best decision made" means more to the whole team- more than you can imagine. Thank you so much- we really do appreciate the time you took and we will ensure your words are shared with the whole team

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Review from Alison W (Daughter-in-law of Resident) published on 8 May 2026 Submitted via Postal Card
Overall Experience
My father in law has been a resident in Southwoods Care Home for only several weeks having spent a significant time in hospital and little time in his own home prior to his transfer to Southwoods.

Both he and the family have been made to feel very welcome. Feels more like his own home. It we have any concerns, very few, they are dealt with immediately and with kindness and professionalism. As a family, we are happy in the knowledge that he is safe and well cared for.

Reply from Daniel Cleough, Group Operations Director at Southwoods Nursing Home

Thank you so much for taking the time to share your kind feedback about Southwoods Care Home.

We are delighted to hear that your father-in-law has settled in well and that both he and your family have felt welcomed and supported during what we appreciate can be a significant transition following...  

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Review from Paul F (Husband of Resident) published on 23 January 2026 Submitted via Postal Card
Overall Experience

I have an excellent rapport with the home's manager, deputy manager and lead nurse. Starting in the new year I would like to have a one on one meeting monthly with the home's management to review my wife's ongoing care. In an ideal world I would like to see more carers on duty per shift but I am well aware of the nationwide problems of recruitment and retention in the care sector. I must make a special mention of the home's activities coordinator who organises excellent in house entertainment for residents. Finally a heartfelt thanks to the dedicated carers who look after my wife 24/7. I know she is not always easy!!

Reply from Daniel Cleough, Group Operations Director at Southwoods Nursing Home

Thank you so much for taking the time to share your thoughts about your wife's care at Southwoods Care Home. Your kind words about our manager, deputy manager, lead nurse, and especially our activities coordinator and dedicated care team mean a great deal to us. They work incredibly hard to create...  

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Review from Vanessa S (Daughter of Resident) published on 2 January 2026 Submitted via Postal Card
Overall Experience

Unfortunately my dad, Michael, passed away on 11th Nov. I wanted to just say that the staff could not have been any kinder or supportive during his time with them. They took excellent care of him. The hospital at home team also commented, when visiting dad that they were impressed with his care and lack of bedsores. (dad was bed bound in the end) I can't speak too highly of them. When going back to thank them it felt like coming home.

Reply from Daniel Cleough, Group Operations Director at Southwoods Nursing Home

Thank you so much for taking the time to share these kind words at such a difficult time for you and your family. We are truly sorry for your loss and send our heartfelt condolences.

It means a great deal to the whole team to know that Michael felt supported and well cared for during his time...  

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Review from V R (Relative of Resident) published on 24 December 2025 Submitted via Postal Card
Overall Experience
1) Visited relative small room with poor access to toilet. Has commode in room which takes up large space. Relative used commode and staff were told needed emptying 11:30am. It took until further visits 4pm and 6:30pm before emptied despite telling staff.
2) Staff response is variable some seem to care and empathy others not.

3) Clothes appear to disappear despite clear labels.

Reply from Daniel Cleough, Group Operations Director at Southwoods Nursing Home

Thank you for taking the time to share your feedback. We're genuinely sorry to hear about your recent experience and appreciate you bringing these concerns to our attention.

We understand how important timely personal care is, and we are looking into the delay you described regarding the...  

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Review from M C (Granddaughter of Resident) published on 26 November 2025 Submitted via Website
Overall Experience

What a lovely care home this place has a real welcoming warm feeling which all of us family feel so happy to know our grandad is in. The staff are very kind people who care a lot about the people they care for.

Reply from Dr Vivek Gupta, CEO at Southwoods Nursing Home

Thank you so much for your wonderful review. We are truly grateful for your kind words. It means a great deal to our whole team to know that your grandad feels happy and settled, and that your family feels reassured. Our staff work very hard to create a warm, welcoming environment where every...  

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Review from A M (Friend of Resident) published on 14 November 2025 Submitted via Website
Overall Experience

I have had the privilege of being closely involved with Southwoods Nursing Home and have always been impressed by the high standard of care provided to the residents. The entire teamfrom nurses and carers to management and housekeeping work with genuine compassion, professionalism, and dedication.

The atmosphere within the home is warm, friendly, and welcoming. Residents are treated with dignity and respect, and their individual needs are always prioritised. The staff go above and beyond to ensure that everyone feels comfortable, supported, and valued.

The management team maintain excellent communication with families, ensuring transparency and trust. Activities are well-planned and meaningful, helping residents stay active and socially engaged. The home is always clean, well maintained, and has a lovely homely environment.

Southwoods truly embodies what high-quality nursing care should be-safe, caring, and person-centred. I would highly recommend Southwoods Nursing Home to anyone.

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Review from Rachael E (Niece of Resident) published on 6 August 2025 Submitted via Website
Overall Experience

Yesterday I made a visit to my uncle at Southwoods and have to say that the standard of service/care from the whole team went way beyond my expectations. My parents and I were made to feel so welcome from the moment we pulled up, and they allowed us to visit and enjoy our time there too. This place is filled with beautiful, kind, devoted people who treat the residents like their own family, and we came away knowing that our loved one is in the best place to care for his needs. If you question where to put your loved one -then you don't have to have any reservations are Southwood!

Reply from Dr Vivek Gupta, CEO at Southwoods Nursing Home

Wow! Thank you so much for your lovely review, which has made us feel so happy to read. Your comment "devoted people who treat the residents like their own family" is exactly what our mission statement strives to achieve. I will ensure your kind words are passed on to the whole team!

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Review from A P (Daughter of Resident) published on 18 June 2025 Submitted via Website
Overall Experience

Such a welcoming and friendly place, Mum has had amazing care. The staff have all made good relationships with her and made her feel comfortable. All staff welcoming making an effort to get to know me and keeping me informed of things happening with mum. Nurses amazing through ups and downs of Mum's stay there, so many ambulances! Very supportive through EOL care. Mum sadly passed away there and I've since been in to thank the staff personally, as I felt they deserved more than a card/gift.

Reply from Dr Vivek Gupta, CEO at Southwoods Nursing Home

Thank you so much for your heartfelt review. It brings us great joy to know that we were able to support your mum and family during a very difficult period. We are so grateful for your kind words. It really means the world to the whole team who work so hard at the home. Thank you

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Review from Graham D (Son of Resident) published on 19 May 2025 Submitted via Website
Overall Experience
My parents moved into a twin room at Southwoods just before Christmas. As soon as the staff realised that mum and dad still held hands to go to sleep, they made arrangements to fix the beds together! This is just one example of how the staff get to know and personalise their care for the habits and personalities of their guests.
And make no mistake, the carers act as hosts and make sure that the residents can treat Southwoods as a real home.

The care was wonderful and the carers made mum and dad comfortable until the end.

Reply from Dr Vivek Gupta, CEO at Southwoods Nursing Home

Thank you so much for your lovely review which means the world to the whole team. We are really happy to hear about the special arrangement made for your parents and that you you felt Southwoods to be a "real home" which is our core aim. I will ensure your kind words are passed onto the whole team

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Review from L H (Daughter-in-law of Resident) published on 7 April 2025 Submitted via Postal Card
Overall Experience
It's lovely to see such an improvement in my mother-in-law.

She has improved physically and mentally since being a resident at Southwood Care Home.

Reply from Dr Vivek Gupta, CEO at Southwoods Nursing Home

Thank you so much for the lovely review- it means the world to us to hear that your mother in law has improved whilst being in our care- it means so much to all the team members working so hard every day

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Review from Nicholas H (Son of Resident) published on 4 April 2025 Submitted via Website
Overall Experience

My mum has been in the home since January. Since been here she has come on leaps and bounds and made a few friends that she sits with in the lounge. The staff are all very helpful and friendly. She is very happy with the choice and standard of the food. In mum's words there's nothing to complain about.

Reply from Dr Vivek Gupta, CEO at Southwoods Nursing Home

Thank you so much for your lovely review. It means the world to the whole team and we are happy to hear that your mum is very happy in the home and very happy with the choice and standard of food. I will ensure your kind words are passed onto the whole team

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Review from Michael B (Nephew of Resident) published on 4 April 2025 Submitted via Website
Overall Experience

Had my auntie in here for , unfortunately, a very short time due to her ongoing health situation. Southwoods were able to accommodate her at very short notice which was hugely helpful. The staff, in all roles, were always friendly, helpful and professional. Immensely grateful to the staff and administration of this home for their care and professionalism.

Reply from Dr Vivek Gupta, CEO at Southwoods Nursing Home

Thank you so much for your kind words which means so much to the whole team. We are so glad to hear that the team were friendly, helpful and professional and that we could provide your auntie a fantastic service and care. I will ensure your kind words are passed onto the whole team

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Review from N C (Daughter of Resident) published on 27 March 2025 Submitted via Website
Overall Experience

My father was offered a place in Southwoods Nursing Home on short notice after his discharge from the hospital because the deputy manager and admin staff were incredibly helpful and worked to get him a room as soon as possible. The nurses and carers have been welcoming, compassionate, and friendly people who have always been a pleasure to talk to when visiting my father. They help to brighten this dark time for my family, with my father's dementia progressing rapidly. The staff listens to any concerns we may have and works to ensure my father is as comfortable as possible. They even managed to get my father to take part in activities such as arranging flowers which he wouldn't usually do.

Reply from Dr Vivek Gupta, CEO at Southwoods Nursing Home

Thank you so much for your kind words. It means so much to us and the whole team that you have the nurses and carers welcoming, compassionate and friendly and helped "brighten" the dark times. It really means the world to everyone in the home and its so heart warming to hear.

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Review from Tim H (Son of Resident) published on 18 March 2025 Submitted via Website
Overall Experience

Generally it is a good place to be, a friendly atmosphere, good food and nice staff.

The room is OK, but a little old fashioned.

Visiting very flexible, especially for those travelling.

Mum is very settled and comfortable here and has made a few new friends.

Reply from Dr Vivek Gupta, CEO at Southwoods Nursing Home

Thank you for your kind review and we are so glad to read your mum has settled and made new friends. Thank you for your feedback regarding the rooms- The home is going through continuous refurbishment and we are upgrading our bedrooms as well as communal spaces and our residents are more than welcome to personalise their room. We will ensure your kind words are passed onto all the team

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Review from Martin L (Son of Resident) published on 13 March 2025 Submitted via Website
Overall Experience

Happy with the care my father receives, everyone tries hard and he seems comfortable as he can be !I know most people now and I feel OK visiting the room is light and airy and the room is nice and warm,

Reply from Dr Vivek Gupta, CEO at Southwoods Nursing Home

Thank you so much for your lovely review. It really means the world to the whole staff team recieving such positive feedback

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Review from Sharon R (Daughter of Resident) published on 31 October 2024 Submitted via Website
Overall Experience

My Father was transferred from the Hospital to Southwoods Nursing Home for EOL Nursing care. The Carers at Southwoods were all professional, caring, respectful, and compassionate in their care for my Father. Thank you Southwoods.

Reply from Dr Vivek Gupta, CEO at Southwoods Nursing Home

Thank you so much for your kind review- we are so glad to hear you found the team professional, caring and compassionate. We will ensure the team are aware of your kind words- it means alot to everyone involved

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Review from G L (Son of Resident) published on 3 May 2024 Submitted via Website
Overall Experience

Since my mum became a resident, she seems settled and has put on weight. Any issues with her health and well-being that have arisen have been handled well. The amount of activities offered is very good and staff ensure residents feel included when activities are taking place.

Reply from Vivek Gupta, Director at Southwoods Nursing Home

Thank you so much for your lovely review. It means the world to the whole team and company to hear such positive feedback. We are very pleased to hear about the positive feedback regarding the activities and all issues have been handled well.

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Review from Andy S (Son of Resident) published on 4 December 2023 Submitted via Website
Overall Experience
Since my mum moved in on the 13th October the care she has received has been first class, she feels save,secure and we have no concerns.

I have been made very welcome from all the staff nothing has been to much trouble. Thank You for the care you are giving to my mum.

Reply from Dr Vivek Gupta, CEO at Caring and Leading Group at Southwoods Nursing Home

Thank you so much for your lovely review- it means the world to the whole team and Il ensure you words are passed on

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Review from David D (Resident / Service User) published on 23 November 2023 Submitted via Website
Overall Experience

I/we can't express enough the kindness I/we see when visiting. The home is changing and improving as the months go on. The staff are so happy, they greet us as friends, we're made to feel welcome and most of all we're given the comfort of good care. The home just seems to go from strength to strength and it's a pleasure to see. The activities ladies, all we can say is wow, they make every effort to bring as much joy to a person's life. Our dear friend has been in care settings for some time now and by far this is the most assured we have ever felt. Thank you to everyone, you do your home every justice.

Reply from Paul Smith, Director of Care, Quality and Operations at Southwoods Nursing Home

David, thank you so much for your very kind review. It is wonderful to hear that you consider our service improving and changing and that it's all for the better. Everything we do is for the improvement of the service and designed to support great quality of life for those who live with us and...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 August 2023
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Southwoods Nursing Home.

Upcoming Events

There are no upcoming events for Southwoods Nursing Home.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Southwoods Nursing Home.

Accreditations

There are no accreditations posted yet for Southwoods Nursing Home.

Meet the Team (1)

Helen Lewis
Helen LewisJob Title:ManagerJoined: 2024

'Hi, I'm Helen and am proud to be the General Manager of Southwoods Nursing Home.

I qualified as a Registered Nurse in 1983 and focussed my nursing career working for the NHS for almost 20 years before moving to the private sector.

My journey into care home management began in 2002 and have worked for a number of care providers, ranging from small independent companies to larger, well-known corporate ones.

I am committed to ensuring the delivery of person-centred quality care to older people. My particular passion is caring for people living with dementia and developing and maintaining a strong quality of life in our home.

Together with my team, we will work to ensure our residents receive the best care possible.

Frequently Asked Questions about Southwoods Nursing Home

What types of Care is Southwoods Nursing Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Southwoods Nursing Home have?

There are 32 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Southwoods Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Southwoods Nursing Home to the centre of Northallerton?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Southwoods Nursing Home to verify any information. View our terms and conditions. Southwoods Nursing Home has an Enhanced Service -more info.