Southwoods Nursing Home

28 Thirsk Road, Northallerton DL6 1PH
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9.6 42 Reviews
  • Southwoods Nursing Home, Northallerton
Southwoods is a loving family run care home part of the Award Winning Caring and Leading Group (Winners at the Leaders in Care Awards 2024, Nominated for Provider of the Year at Leaders in Care Awards 2025). The team are Southwoods are passionate in providing excellent person-centred residential and nursing care to up to 38 residents. Located a stones throw away from Northallerton Town Centre, Southwoods has dedicated caring staff to attend to all the needs of the residents with all the amenities one may need on their doorstep.

The team at Southwoods believe strongly in the mission statement outlining their commitment to providing excellent care. All staff believe that people need to feel content and secure- physically, mentally, socially, emotionally and spiritually.

Residents have a choice of upstairs and downstairs lounges, separate dining area, dedicated activities co-coordinator and home cooks providing fresh, nutritional and exciting food.

Staff would love to show you around this well-established home which has an excellent reputation.
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Care Provided by Southwoods Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1550
  • Self-Funded Residential Dementia Care: £1400 – £1550
  • Self-Funded Nursing Care: £1400 – £1550
  • Self-Funded Nursing Dementia Care: £1400 – £1550

Fees are calculated by assessed need added to the general hotel costs (food, laundry etc) On assessment an individual fee will be calculated for you

These prices are only a guideline, please contact Southwoods Nursing Home to find out the exact price for your requirements.

Contact Southwoods Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Southwoods Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Vorg Ltd
  • Privately Owned

Person in Charge

  • Helen Lewis (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (5)

Visiting

  • Please call the home to arrange a visit

Parking

  • Free Parking available on-site

Southwoods Nursing Home Reviews (42)

9.6

Southwoods Nursing Home has a Review Score of 9.6 (9.608) out of 10, based on 14 reviews in the last 2 years.
Over all time Southwoods Nursing Home has 42 reviews.

Overall Experience
  • 30
  • 11
  • 0
  • 0
  • 1
Date Published
  • 42
  • 3
  • 12
  • 14
  • 28
Reviewer Connection to Southwoods Nursing Home
  • 13
  • 12
  • 5
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 42, showing 41-42
Review from Betty L (Wife of Resident) published on 3 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in this nursing home since 11 January 2016 and I can't fault it. The staff are wonderful from the cleaners to management. They treat me with the same dignity that they give my dear husband who is 93 years. He is very happy and content. They are like an extended family to me, can't
thank them enough.
Reply from Dr Vivek Gupta, Director at Southwoods Nursing HomeDear Betty,

Thank you so much for your lovely review. Your kind words mean so much to us and we are so glad that you see us as your extended family! We are very grateful for this and we look forward to continuing to support and provide excellent care to your husband.

Best wishes
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ian P (Son of Resident) published on 1 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is in her 101st year and I find the care from all the staff to be exceptional in that they always have time for her needs and well being.
Reply from Dr Vivek Gupta, Director at Southwoods Nursing HomeDear Ian,

Thank you so much for your kind words. All the staff at Southwoods work extremely hard to deliver excellent care and I will ensure that your kinds words are passed onto them.

Best wishes.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.608)

Overview of Review Score

The Review Score of 9.6 (9.608) out of 10 for Southwoods Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.758 for Southwoods Nursing Home is calculated as follows: ( (127 Excellents x 5) + (36 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 165 Ratings = 4.758
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.85 Points relating to the number of positive Reviews for Southwoods Nursing Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 = 3.85
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Aug 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Helen

Helen Lewis

Job Title: Manager Joined: 2024

'Hi, I'm Helen and am proud to be the General Manager of Southwoods Nursing Home.


I qualified as a Registered Nurse in 1983 and focussed my nursing career working for the NHS for almost 20 years before moving to the private sector.


My journey into care home management began in 2002 and have worked for a number of care providers, ranging from small independent companies to larger, well-known corporate ones.


I am committed to ensuring the delivery of person-centred quality care to older people. My particular passion is caring for people living with dementia and developing and maintaining a strong quality of life in our home.


Together with my team, we will work to ensure our residents receive the best care possible.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Southwoods Nursing Home to verify any information. View our terms and conditions. Southwoods Nursing Home has an Enhanced Service - more info.