






Thistle Hill Care Home provides high-quality 24-hour nursing and specialist dementia care in its dedicated Memory Lane Community. The home offers skilled care for younger people with physical disabilities, acquired brain injuries, and has close links with the Multiple Sclerosis Society.
The aim is to improve the quality of life for every resident by providing care in a safe and homely environment. The team of highly qualified staff focus on...
Thistle Hill Care Home provides high-quality 24-hour nursing and specialist dementia care in its dedicated Memory Lane Community. The home offers skilled care for younger people with physical disabilities, acquired brain injuries, and has close links with the Multiple Sclerosis Society.
The aim is to improve the quality of life for every resident by providing care in a safe and homely environment. The team of highly qualified staff focus on the individual needs of residents using bespoke care plans, which are regularly reviewed.
This dedication can be seen across all aspects of life within the home, from cooking and hospitality to the social activities and events programme. Life at Thistle Hill is truly tailored to meet the variety of needs and interests of each resident.
The home is ideally situated on the edge of the Yorkshire Dales near the market town of Knaresborough and the spa town of Harrogate. There are plenty of local amenities and visitors are always welcome, so why not call in and arrange a visit to see all that Thistle has to offer?
The home understands that looking for care can be a daunting process and are here to provide residents with the help and support needed.
Care Provided by Barchester Thistle Hill Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 93 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Thistle Hill Care Home for full pricing details and T&Cs.
Contact Barchester Thistle Hill Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Pratheesh Thankachan (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2015
Room Information
- Single Rooms (93)
- Single Rooms with ensuite Wet Room (93)
Barchester Thistle Hill Care Home Reviews (74)
Barchester Thistle Hill Care Home has a Review Score of 8.9 (8.868) out of 10, based on 16 reviews in the last 2 years.
Over all time Barchester Thistle Hill Care Home has 74 reviews.
They were all professional and friendly which helped to make this very traumatic time for the family a little easier.
They were all professional and friendly which helped to make this very traumatic time for the family a little easier.
Thank you for your kind words, which I will share with the staff. I am glad we could make things a little easier for you.
My mother never expected to need a care home, but an ultimately terminal illness changed that in April 2023. Thus Mum became a resident at Thistle Hill and I can only say that all the staff went above and beyond to make her stay as pleasant as possible. Nothing was too much trouble, including...
My mother never expected to need a care home, but an ultimately terminal illness changed that in April 2023. Thus Mum became a resident at Thistle Hill and I can only say that all the staff went above and beyond to make her stay as pleasant as possible. Nothing was too much trouble, including unusual dietary requirements. She had a room overlooking the beautiful grounds and the bird feeders by her window were visited by a greater variety of wild birds than she had ever seen. There is a wonderful woodland walk in the extensive grounds that Mum enjoyed while she was well enough, particularly the cows in an adjacent field that reminded her of her childhood. When her care and nursing needs increased these were met superbly. Thistle Hill is a care home that is well managed with highly competent staff who really care. While Mum didn't particularly take part, there are a wide variety of social activities offered. Lastly, the basics such as cleaning and catering are excellent too.
We welcome your positive feedback and I shall share it with the staff team. It was a pleasure to be able to care for your mother, she was an inspirational lady.
I found the staff pleasant and knowledgable, and willing to help in many ways.
I found the staff pleasant and knowledgable, and willing to help in many ways.
I will pass your kind comments on to the staff.
In all the time my father was at Thistle Hill Care Home, I have been very happy with the care provided. Great communication with my mother if he needed medication. They always had an "open door" policy for family members, and the staff were so friendly and caring. Thank you all.
In all the time my father was at Thistle Hill Care Home, I have been very happy with the care provided. Great communication with my mother if he needed medication. They always had an "open door" policy for family members, and the staff were so friendly and caring. Thank you all.
We aim to have an open-door policy to maintain good communication. Thank you for your kind words, which I will share with the staff team.
The care my aunt received was outstanding. My aunt loved every minute of living at Thistle Hill. She loved all staff and she made some great friends too, loved all the activities and loved to join in. Nothing was too much trouble every staff member goes above and beyond in their roles. The food is...
The care my aunt received was outstanding. My aunt loved every minute of living at Thistle Hill. She loved all staff and she made some great friends too, loved all the activities and loved to join in. Nothing was too much trouble every staff member goes above and beyond in their roles. The food is fantastic as we have sampled it many times. The warmth and friendliness when you walk into Thistle Hill are so lovely. In my aunties words, "It was walking into heaven". My aunt loved being there right till the end. I cannot thank everyone at Thistle enough for taking such good care of her. We will keep in touch and will be popping in to see everyone. Thank you.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Absolutely amazing care and truly wonderful, dedicated staff and management. Everyone deserves praise for going above and beyond every single day, supporting my mum and making sure she is looked after and getting her the help she needs instantly when a doctor or hospital is needed for her health...
Absolutely amazing care and truly wonderful, dedicated staff and management. Everyone deserves praise for going above and beyond every single day, supporting my mum and making sure she is looked after and getting her the help she needs instantly when a doctor or hospital is needed for her health needs. When I visit the care home, I feel the positive vibes straight away. So clean, welcoming, and loving. You feel so relaxed knowing your loved one, in my case, my mother, is so well loved and cared for. Thank you to every single member of the team who make this home highly recommended.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My aunt went to Thistle Hill Care Home for end-of-life care and sadly passed away quite quickly during her short stay. She received wonderful care and we could not have asked for more. All the staff I met were very kind and a real credit to the nursing home. I am so pleased that my aunt was able to...
My aunt went to Thistle Hill Care Home for end-of-life care and sadly passed away quite quickly during her short stay. She received wonderful care and we could not have asked for more. All the staff I met were very kind and a real credit to the nursing home. I am so pleased that my aunt was able to spend her last two weeks at Thistle Hill, rather than in a hospital bed. A bid thank you to all the lovely people who looked after my aunt and supported me at such a difficult time.
Thank you for your kind words. I am pleased we were able to make your aunt's last days at Thistle Hill Care Home comfortable.
After a very long hospital stay (my husband) where he refused to eat, the very first day at Thistle Hill Care Home he began again and never stopped until he left a month later! Lovely staff, kind and efficient, excellent food and a good atmosphere.
After a very long hospital stay (my husband) where he refused to eat, the very first day at Thistle Hill Care Home he began again and never stopped until he left a month later! Lovely staff, kind and efficient, excellent food and a good atmosphere.
I am happy your husband enjoyed the food at Thistle Hill Care Centre, and I will pass your kind words on to our chef. I hope your husband continues to keep well.
Professional, skilled care in beautiful surroundings. The added magic is the multi-culture of the staff. The care home offers that essential human connection to those living there and their relatives. Our family member experienced end-of-life care that has enabled our family to be closer. We can't...
Professional, skilled care in beautiful surroundings. The added magic is the multi-culture of the staff. The care home offers that essential human connection to those living there and their relatives. Our family member experienced end-of-life care that has enabled our family to be closer. We can't thank you enough for the human touch alongside high standards in all aspects. Our loved on died peacefully with dignity and respect with support for the family too.
A big part of our end-of-life care is to support families as well as our residents.
My mother sadly passed away in December, but the last few months that she spent in Thistle Hill were spent amongst very caring individuals. The level of care was very high, with frequent monitoring and contact. Mum talked very little in the months leading up to her death, but I think she spoke to...
Of the 4 different care homes Mum had experienced in Harrogate, I would definitely recommend Thistle Hill for its compassion, care and understanding, much more so than some of the others.
Condolences to you and the family. Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Sadly my dad only spent 5 months with you but boy were they a fantastic few months. From the start he was made to feel like family and so were we, the staff are all wonderfully caring and went above and beyond to care for my dad right up to the end of his life and they even made that as pleasant an...
The whole setting is so peaceful and has a lovely outside area which we could take dad out to on sunny days and the food is 5 stars, freshly baked cakes were a favourite of my dads.
This home has everything you need and what's great is they make you as the visitor feel like part of their family too, they let you visit whenever you need and kept us informed of all dad's issues and treatments.
I can not praise them all enough, thank you Thistle Hill I would highly recommend you to all.
I will pass your kind words onto the staff team, as they will appreciate your kindness.
My dad was only with you for a few months before he passed away. The care he received from your staff was outstanding, he was treated with care and compassion and nothing was too much trouble. I am very grateful for everything that your staff did for my dad over those few months he was with you,...
My dad was only with you for a few months before he passed away. The care he received from your staff was outstanding, he was treated with care and compassion and nothing was too much trouble. I am very grateful for everything that your staff did for my dad over those few months he was with you, the Father's Day celebration and Jubilee celebrations were well organised and led by your lovely activities coordinator.
I am happy your dad enjoyed the celebrations with us.
Very caring, lovely staff.
Very caring, lovely staff.
Thank you for your kind words, I will pass this on to our staff team.
On a personal note, all front-facing, admin and management were a lovely friendly group of people I consider friends. Thank you
On a personal note, all front-facing, admin and management were a lovely friendly group of people I consider friends. Thank you
I will pass your kind words on to the team.
My father-in-law received end-of-life care, and it couldn't have been better. He loved his garden and had a lovely view from his window of the grounds. The staff were excellent, and nothing was too much trouble. The only thing I didn't really agree with was being given this review to fill in on...
My father-in-law received end-of-life care, and it couldn't have been better. He loved his garden and had a lovely view from his window of the grounds. The staff were excellent, and nothing was too much trouble. The only thing I didn't really agree with was being given this review to fill in on leaving the care home just after my father-in-law had passed away; it would have been better to post it.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My wife spent five months in Thistle Hill and was extremely well cared for, given her sometimes stubborn and erratic mental behaviour. She received good personal interaction with most staff members who became her friends and walk out to go home 28/02/22.
My wife spent five months in Thistle Hill and was extremely well cared for, given her sometimes stubborn and erratic mental behaviour. She received good personal interaction with most staff members who became her friends and walk out to go home 28/02/22.
Thank you for your kind words; your wife was a pleasure to support.
Reception and management very helpful.
Reception and management very helpful.
Thank you for your kind comments; I will pass these on to the staff, who will appreciate your kind words.
My mum spent the last 7-months of her life at Thistle Hill. I was nervous about her going there as I did not know the care home at all, and it was during the period of lockdowns, so I could not visit in advance. However, my nervousness was unfounded, and I found the home to be a bright, welcoming...
My mum spent the last 7-months of her life at Thistle Hill. I was nervous about her going there as I did not know the care home at all, and it was during the period of lockdowns, so I could not visit in advance. However, my nervousness was unfounded, and I found the home to be a bright, welcoming place with caring staff. Mum had a lovely room. There did seem to be plenty of activities, though unfortunately, Mum's mental health had deteriorated to such an extent she would not always join in. Mum passed away in the home in November. The staff had always been so kind to Mum and to me, never more so than in those final days and hours. They treated her with dignity and as if she were their own family member. I will always be grateful to them.
Please accept our condolences to you and the family. Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Very happy with the quality of care being provided for my mother. All the staff at Thistle Hill are very committed and helpful, always put the resident first. They have kept going so well during the most difficult of times and I'm extremely grateful for their dedication, kindness and loyalty to the...
Very happy with the quality of care being provided for my mother. All the staff at Thistle Hill are very committed and helpful, always put the resident first. They have kept going so well during the most difficult of times and I'm extremely grateful for their dedication, kindness and loyalty to the home.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My dad was only with you for a little no more than 2 weeks before sadly passing away. During that time he received the best care we could have asked for. The staff were extremely comforting, kind, understanding and helpful and most of all caring. We as a family thank you. Also, the care and love...
Thank you again.
Thank you for your kind words, which I will pass on to the staff team. Not only are we here for our residents but we like to offer support and care to our relatives and visitors.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 July 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (83) & Events (3)
- 16 Sep 2026
An Intergenerational Afternoon with Songbirds Music Harrogate. It was an absolute pleasure to welcome the ladies from Songbirds and the children from Red Kite Nursery for an afternoon of intergenerational...
- 14 Sep 2026
Tell Barchester is LIVE! We love to hear from our residents, relatives and families! Our Tell Barchester survey has gone live today, giving you the opportunity to share your thoughts,...
- 07 Sep 2026
We had a spell of good luck with the weather and managed to make the most of a break in the rain with a trip to Otley Garden Centre. We...
- 29 Sep 2026Organiser: Barchester Thistle Hill Care Home
- 06 Oct 2026Organiser: Barchester Thistle Hill Care Home
- 17 Oct 2026Organiser: Barchester Thistle Hill Care Home
Awards / Recognitions (16)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Thistle Hill Care Home.
Meet the Team (17)

Hi, my name is Pratheesh, and I am the General Manager here at Thistle Hill Care Home
I started working in care because helping others and making a...
Hi, my name is Pratheesh, and I am the General Manager here at Thistle Hill Care Home
I started working in care because helping others and making a difference gives me purpose and drive, and I continuously strive to improve my skill set every day so that the residents receive the best possible care and so that I can lead the team well. I have now been promoted to Deputy General Manager, and I am excited for the future here at Thistle Hill Care Home.
I love getting to know the residents and their families, and I love the partnerships I’ve made with my colleagues and the wonderful team here.

My name is Jean, and I have lived at Thistle Hill since 2014. The carers are so good to me, and they feel like a second family.
The care team are...
My name is Jean, and I have lived at Thistle Hill since 2014. The carers are so good to me, and they feel like a second family.
The care team are always there for me, and no ask for help is ever too big or small.
I take great pride in being the Resident Ambassador. Every day I like to say good morning to everyone and make everybody a cup of tea or coffee.
I really enjoy helping in the office and welcoming guests as they come into the reception.

Hi, my name is Debbie and I have been working at Thistle Hill since 2020 and started as a part-time admin assistant which I loved, however, the...
Hi, my name is Debbie and I have been working at Thistle Hill since 2020 and started as a part-time admin assistant which I loved, however, the chance to become an administrator has recently arisen and I was appointed and started this position which is full-time in June. I am really enjoying my new position.
I like to spend my spare time with my family I have two grown-up daughters both of whom are nurses.
One of my daughters works here at Thistle Hill. I am a proud grandmother to two lovely granddaughters who are nine and two.
I like to travel when this is permitted and love Corfu in Greece where I have been on holiday for 15 years. I recently went to Las Vegas with my younger daughter, where we spent time exploring, and visited the Grand Canyon via helicopter flying over the Hoover Dam.

Hi, my name is Rebecca, and I am the Admin Assistant here at Thistle Hill Care Home. I joined the team in 2026 and previously worked in care for the...
Hi, my name is Rebecca, and I am the Admin Assistant here at Thistle Hill Care Home. I joined the team in 2026 and previously worked in care for the last 20 years. Joined the team to support all aspects of the administration of the home to ensure it runs smoothly.
Providing excellent customer service is something I thrive on, going above and beyond for relatives and their families.
In my spare time, I spend time with my 5 grandchildren and love horse riding.

Joe is our wonderful in-house Physiotherapist at Thistle Hill Care Home. Joe is a very popular member of the team and residents love him. Joe is...
Joe is our wonderful in-house Physiotherapist at Thistle Hill Care Home. Joe is a very popular member of the team and residents love him. Joe is not only busy at work, he has a very busy time at home with two little ones - a boy and a girl, who he is so proud of. When he gets a minute to himself, Joe chills out by watching the football and playing football. Joe likes to do a bit of running and plays the piano.

I love to get to know our residents, creating wonderful, wholesome dishes for them to enjoy. Understanding their individual nutrition and dietary...
I love to get to know our residents, creating wonderful, wholesome dishes for them to enjoy. Understanding their individual nutrition and dietary needs is very important, and we take great pride in knowing the food we serve helps to improve residents' well-being here at the home.

Kate joined the Thistle Hill family in the spring of 2026 as part of our Farnham nursing team. She comes to the home with 43 years of valuable...
Kate joined the Thistle Hill family in the spring of 2026 as part of our Farnham nursing team. She comes to the home with 43 years of valuable experience in the NHS.
Kate speaks fondly about how much Farnham means to her, highlighting her passion for supporting residents with complex needs and making everyone feel right at home. Dedicated to bringing life enrichment into our residents' days, Kate truly believes that "a hug goes a long way."
Away from work, Kate loves spending time with her family, reading, sewing, and relaxing with her cat, Boris.

Chinwendu joined the Thistle Hill family in February 2026 as part of our brilliant care assistant team.
Her deep love for supporting others began in...
Chinwendu joined the Thistle Hill family in February 2026 as part of our brilliant care assistant team.
Her deep love for supporting others began in Nigeria, where she lived with and cared for her grandmother. This experience instilled a lifelong passion for caregiving, a calling that remains incredibly close to her heart.
Away from work, Chinwendu loves singing, dancing, travelling, and meeting new people. Her absolute favourite travel destinations are Italy, Spain, and France.

Lidia joined the Thistle Hill family in 2026, and with previous experience in both hospital and care settings, she is passionate about delivering...
Lidia joined the Thistle Hill family in 2026, and with previous experience in both hospital and care settings, she is passionate about delivering high standards of care while ensuring every individual is treated with dignity and respect.
Lidia values the strong relationships within the team and enjoys working in a diverse and supportive environment.
Outside of work, they love spending time by the sea, going for walks, and enjoying the fresh air and nature.

Hi, my name is Leslie, and I’m proud to have the role of Head Housekeeper at Thistle Hill. ’I'm proud to lead a hard-working team of housekeepers...
Hi, my name is Leslie, and I’m proud to have the role of Head Housekeeper at Thistle Hill. ’I'm proud to lead a hard-working team of housekeepers and laundry staff. We aim to make the home clean and, of course, homely and comfortable for our residents.
We take great pride in helping to prepare rooms for new residents and will take into account individual preferences for colour schemes whenever possible. On a daily basis, the housekeepers will clean all bedrooms and communal areas. We have a large amount of laundry to wash, iron and return to residents, but our dedicated staff will do this as quickly as possible and to a high standard.
I really enjoy spending time with the residents at Thistle Hill, giving them company and hearing about their life stories.

I am proud to be the second chef at Thistle Hill, and I take great satisfaction in preparing high-quality meals for our residents. I am passionate...
I am proud to be the second chef at Thistle Hill, and I take great satisfaction in preparing high-quality meals for our residents. I am passionate about cooking, and I bring this passion into my role.
I enjoy spending time with the residents and listening to their experiences.
I like to take on feedback from our residents and ideas about tailored dishes and meals I can prepare for them individually.

My name is Amber Newband, and I’m excited to be joining Thistle Hill as the new Activities Lead. I previously worked as a teacher’s assistant at a...
My name is Amber Newband, and I’m excited to be joining Thistle Hill as the new Activities Lead. I previously worked as a teacher’s assistant at a local school, where I gained experience supporting learning and engaging with Children.I’m looking forward to bringing that passion into my work here and creating meaningful, enjoyable activities for everyone.
In my spare time, I enjoy working in my art studio and painting with watercolours.
I’m really looking forward to getting to know and working with the residents and families. If you see me around, please feel free to say hello!

Stephen is responsible for maintaining the environment and equipment within Thistle Hill, thereby ensuring the comfort, safety and well-being of our residents.

Amelia joined the Thistle Hill family in early 2026 and is proud to be part of the Activities Team. She loves creating meaningful moments and helping...
Amelia joined the Thistle Hill family in early 2026 and is proud to be part of the Activities Team. She loves creating meaningful moments and helping residents make happy new memories every day.
Outside of work, Amelia enjoys spending time with friends, relaxing with her two cats, and immersing herself in the world of gaming.

Kay joined our team in Spring 2026 and quickly became part of our care home family. As a hostess, she loves working alongside her colleagues and...
Kay joined our team in Spring 2026 and quickly became part of our care home family. As a hostess, she loves working alongside her colleagues and building meaningful connections with our residents. For Kay, the best part of the job is simply making a positive difference in their daily lives.
Outside of work, Kay is a passionate animal lover who cares for a variety of pets in her own "home zoo." She also enjoys spending her free time knitting, playing puzzle games, and conquering escape rooms.

Melissa joined our housekeeping team in the summer of 2026. For Melissa, working in care feels like being part of one big family.
Away from work, she loves spending quality time with her own family and creating cherished memories together.

Valentina is a proud member of the Thistle Hill family, where she plays a vital role within our team of incredibly passionate housekeepers....
Valentina is a proud member of the Thistle Hill family, where she plays a vital role within our team of incredibly passionate housekeepers.
Dedicated to her craft, she takes immense pride in maintaining the highest possible standards for our residents and their loved ones.
Outside of the home, Valentina enjoys travelling, shopping, watching movies, and spending quality time with her husband.
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