






Thistle Hill Care Home provides high-quality 24-hour nursing and specialist dementia care in its dedicated Memory Lane Community. The home offers skilled care for younger people with physical disabilities, acquired brain injuries, and has close links with the Multiple Sclerosis Society.
The aim is to improve the quality of life for every resident by providing care in a safe and homely environment. The team of highly qualified staff focus on...
Thistle Hill Care Home provides high-quality 24-hour nursing and specialist dementia care in its dedicated Memory Lane Community. The home offers skilled care for younger people with physical disabilities, acquired brain injuries, and has close links with the Multiple Sclerosis Society.
The aim is to improve the quality of life for every resident by providing care in a safe and homely environment. The team of highly qualified staff focus on the individual needs of residents using bespoke care plans, which are regularly reviewed.
This dedication can be seen across all aspects of life within the home, from cooking and hospitality to the social activities and events programme. Life at Thistle Hill is truly tailored to meet the variety of needs and interests of each resident.
The home is ideally situated on the edge of the Yorkshire Dales near the market town of Knaresborough and the spa town of Harrogate. There are plenty of local amenities and visitors are always welcome, so why not call in and arrange a visit to see all that Thistle has to offer?
The home understands that looking for care can be a daunting process and are here to provide residents with the help and support needed.
Care Provided by Barchester Thistle Hill Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 93 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Thistle Hill Care Home for full pricing details and T&Cs.
Contact Barchester Thistle Hill Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Pratheesh Thankachan (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2015
Room Information
- Single Rooms (93)
- Single Rooms with ensuite Wet Room (93)
Barchester Thistle Hill Care Home Reviews (74)
Barchester Thistle Hill Care Home has a Review Score of 8.9 (8.868) out of 10, based on 16 reviews in the last 2 years.
Over all time Barchester Thistle Hill Care Home has 74 reviews.
Thank you for the excellent care you gave to my husband during the short time he was with you. I am very grateful for all you did for him and the friendliness you showed me and my family. Thank you for everything.
Thank you for the excellent care you gave to my husband during the short time he was with you. I am very grateful for all you did for him and the friendliness you showed me and my family. Thank you for everything.
Thank you for your kind words we enjoyed having him with us even if it was for a short time. I will pass your comments on to the staff team.
To write a review after the long months of Covid, it is extremely hard. Having been unable to visit for such a long time, but we came through, visits started again#, My partner isn't always fit for outdoor visits and getting a bedroom visit is at a premium. I only managed one a week re:-...
To write a review after the long months of Covid, it is extremely hard. Having been unable to visit for such a long time, but we came through, visits started again#, My partner isn't always fit for outdoor visits and getting a bedroom visit is at a premium. I only managed one a week re:- availability. Until a member of staff came down with Covid and we're back to no visits again. When it comes to care I feel he is well looked after. A lovely job on refreshment at the home.
Thank you, it has been a difficult time and we do try to get everyone at least one visit per week. As soon as we are able the home will reopen to visitors and we look forward to seeing everyone again.
Dad seems quite happy, thank you.
Dad seems quite happy, thank you.
Thank you for your kind words, I will pass this onto the team.
My mum, battling with Alzheimer's, spent the last 13 months of her life at Thistle Hill, Deighton unit, where the team looked after her with extraordinary care and dedication. Of course throughout this time they had to battle with the pandemic and the various restrictions that came with that,...
My mum, battling with Alzheimer's, spent the last 13 months of her life at Thistle Hill, Deighton unit, where the team looked after her with extraordinary care and dedication. Of course throughout this time they had to battle with the pandemic and the various restrictions that came with that, particularly for families trying to see and be with their loved ones. The team were very supportive, as best they possibly could be, through these difficult times and I would really recommend them to anyone looking for a similar care setting.
Thank you for your kind words which I will pass onto the team on Deighton. It has been a difficult time for everyone and we are grateful for the support we have received from our families.
I am a person who visits my friend weekly. We have found over the couple of years, the home gives absolute first class service to their patient and treats visitors with respect and understanding. A first-class nursing home in a lovely setting.
I am a person who visits my friend weekly. We have found over the couple of years, the home gives absolute first class service to their patient and treats visitors with respect and understanding. A first-class nursing home in a lovely setting.
Thank you for your review; we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
I visit my dad every week at Thistle Hill in a Covid safe environment. He always looks so well cared for and happy even though he misses us terribly. The staff are amazing to my dad and he loves them all. I can feel I could not be more thankful that York County Council found a place for my dad at...
I visit my dad every week at Thistle Hill in a Covid safe environment. He always looks so well cared for and happy even though he misses us terribly. The staff are amazing to my dad and he loves them all. I can feel I could not be more thankful that York County Council found a place for my dad at Thistle Hill, and I cannot recommend it highly enough. Thank you to all of the staff.
Thank you for your kind words. We are very happy to be welcoming visitors back into the home as we know the residents have missed their loved ones.
My husband has been a resident at Thistle Hill for almost 2 years. He suffers from mixed dementia and after having a stroke, had to leave his previous care home. I have nothing but praise for the staff, who have looked after my husband with kindness, respect and understanding. The care they have...
My husband has been a resident at Thistle Hill for almost 2 years. He suffers from mixed dementia and after having a stroke, had to leave his previous care home. I have nothing but praise for the staff, who have looked after my husband with kindness, respect and understanding. The care they have given him has been excellent, nothing is too much trouble. Although he is no longer able to join in the entertainment, there is plenty on offer - a brilliant job has been done in these strange times. I would have no hesitation in recommending Thistle Hill.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
The staff are great and very helpful. I just wish there was more physio support to help my brother to walk again and get his arm moving and also more support to help him recover further from his brain damage. We can't wait until we can take him out again and give him a huggle.
The staff are great and very helpful. I just wish there was more physio support to help my brother to walk again and get his arm moving and also more support to help him recover further from his brain damage. We can't wait until we can take him out again and give him a huggle.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
The care that my father gets on a daily basis is excellent. Staff are supportive and caring and have been excellent during Covid-19. Our father is happy, and all his health and social needs are met. We cannot be more thankful for everything he experiences. This is a fabulous place for those with...
The care that my father gets on a daily basis is excellent. Staff are supportive and caring and have been excellent during Covid-19. Our father is happy, and all his health and social needs are met. We cannot be more thankful for everything he experiences. This is a fabulous place for those with additional needs to live. Our only gripe would be in relation to management.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
This is a home from home. I am very happy here. The staff are kindness itself and nothing is too much trouble for them. I enjoy the food and every day here.
This is a home from home. I am very happy here. The staff are kindness itself and nothing is too much trouble for them. I enjoy the food and every day here.
Thank you for your kind words I will of course pass these onto the staff team, they always appreciate compliments. One of our main aims is to make the home as homely as we can and we are pleased you find it a home from home.
Thistle Hill and staff is a wonderful home for my dad, he has dementia and Parkinson's and he has come close to dying a couple of times, both times he has bounced back from the brink thanks to the excellent care provided. It's a really lovely home and I feel my dad is at peace here. The staff and...
Thistle Hill and staff is a wonderful home for my dad, he has dementia and Parkinson's and he has come close to dying a couple of times, both times he has bounced back from the brink thanks to the excellent care provided. It's a really lovely home and I feel my dad is at peace here. The staff and management are all really nice and polite at all times.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Since Covid-19 the staff have gone above and beyond to help my mum and us to still have contact with each other. The staff are coming in before their shift...
Since Covid-19 the staff have gone above and beyond to help my mum and us to still have contact with each other. The staff are coming in before their shift starts to enable us to speak to mum saying it's not too much trouble and they just want to ensure all their residents are happy.
Thank you for all your hard work. It does not go unnoticed.
Everyone is working together through this difficult and uncertain time, and the staff are doing a fantastic job supporting the residents in making contact with relatives.
I always found all of the staff friendly, helpful and most importantly very caring towards my friend, who had dementia and although a lovely lady, towards the end, could be a little difficult and rude to them. They were all well aware that this was the illness, not the real lady and treated her...
My friend did not like the food but, having said that she did not like any food! It always looked very good to me.
Towards the end, during the COVID-19 pandemic, the staff made a special effort to organise FaceTime calls to me, which was a great comfort to both my friend and me.
It was a real pleasure to look after this lady, she showed a lot of spirit and kept the staff on their toes. I am so pleased that you were able to facetime during a difficult time.
2. Lack of staff in all disciplines. High staff turnover: pay and inducement policy implications? Too much reliance on agency cover: cost?
2. Lack of staff in all disciplines. High staff turnover: pay and inducement policy implications? Too much reliance on agency cover: cost?
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you for your comments regarding our staff team; we work hard to recruit the right carers and ensure they are inducted and trained to a high standard. We continually review our rota's to...
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you for your comments regarding our staff team; we work hard to recruit the right carers and ensure they are inducted and trained to a high standard. We continually review our rota's to ensure we are continually meeting the needs of our residents as their health needs change. We would like to apologise for any concerns you experienced with our service. We operate an open-door policy and extend a warm invitation to all our residents and families to discuss any concerns they may have. The home team will continue to supports our residents in the best way possible with adjustments made according to specific needs. Please do get in contact directly with the manager if you have a resident in the home and you would like to discuss any specific issues.
On the whole, the home is quite good, however staffing levels need assessing and more continuity on the night shift would make this an excellent home.
On the whole, the home is quite good, however staffing levels need assessing and more continuity on the night shift would make this an excellent home.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you for your comments regarding our staff team who work hard to deliver high standards of quality care at all times. We work hard to recruit the right staff and ensure they are inducted...
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you for your comments regarding our staff team who work hard to deliver high standards of quality care at all times. We work hard to recruit the right staff and ensure they are inducted and trained to a high standard. We continually review our rotas to ensure we are continually meeting the needs of our residents as their health needs change.
My husband was only in the home for a few weeks before he died. They looked after him extremely well. The staff were excellent and the atmosphere was very good.
My husband was only in the home for a few weeks before he died. They looked after him extremely well. The staff were excellent and the atmosphere was very good.
Thank you for your kind words, the staff do appreciate positive feedback.
Thistle Hill seems to be a well-run home. The staff are happy. The residents are well cared for. The manager has an open door.
Thistle Hill seems to be a well-run home. The staff are happy. The residents are well cared for. The manager has an open door.
Thank you for your kind words, it is always good for the staff to receive positive feedback.
Staff were excellent with everything they did for my mum. She was treated with dignity when she died in the home. Staff should be told what a good job they do, and thanked.
Staff were excellent with everything they did for my mum. She was treated with dignity when she died in the home. Staff should be told what a good job they do, and thanked.
We believe end of life care is very important. Thank you for your kind words and I will pass this onto the staff team. They always appreciate words of encouragement and kindness.
During the 20 months he resided in the home, he calmed down...
During the 20 months he resided in the home, he calmed down enormously thanks to the high quality of the professional, patient care he received.
My father is now at rest and my family and I would like to thank the team at Thistle Hill for all they did for him during his residency and for making us feel so welcome when we visited.
Thank you for your kind review. We are happy that your dad was able to enjoy his time at Thistle Hill Care Centre.
My mother has dementia and is not easy to handle as she is aggressive at times. Also, she has a high fall risk. When my mother ended up in hospital after breaking her thumb, her care provider wouldn't take her back and so we were left trying to find a care home provider. As soon as we went to view...
My mother has dementia and is not easy to handle as she is aggressive at times. Also, she has a high fall risk. When my mother ended up in hospital after breaking her thumb, her care provider wouldn't take her back and so we were left trying to find a care home provider. As soon as we went to view Thistle Hill, the welcome from walking into reception and upstairs in the dementia unit gave us such a warm feeling that my mum would be well looked after. The care is fantastic and nothing is too much trouble.
Thank you for your review. We aim to make all our visitors feel at home when they visit us at Thistle Hill. The carers always welcome positive feedback about the care they give, as it is important to them that they are doing a good job.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 July 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (83) & Events (3)
- 16 Sep 2026
An Intergenerational Afternoon with Songbirds Music Harrogate. It was an absolute pleasure to welcome the ladies from Songbirds and the children from Red Kite Nursery for an afternoon of intergenerational...
- 14 Sep 2026
Tell Barchester is LIVE! We love to hear from our residents, relatives and families! Our Tell Barchester survey has gone live today, giving you the opportunity to share your thoughts,...
- 07 Sep 2026
We had a spell of good luck with the weather and managed to make the most of a break in the rain with a trip to Otley Garden Centre. We...
- 29 Sep 2026Organiser: Barchester Thistle Hill Care Home
- 06 Oct 2026Organiser: Barchester Thistle Hill Care Home
- 17 Oct 2026Organiser: Barchester Thistle Hill Care Home
Awards / Recognitions (16)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Thistle Hill Care Home.
Meet the Team (17)

Hi, my name is Pratheesh, and I am the General Manager here at Thistle Hill Care Home
I started working in care because helping others and making a...
Hi, my name is Pratheesh, and I am the General Manager here at Thistle Hill Care Home
I started working in care because helping others and making a difference gives me purpose and drive, and I continuously strive to improve my skill set every day so that the residents receive the best possible care and so that I can lead the team well. I have now been promoted to Deputy General Manager, and I am excited for the future here at Thistle Hill Care Home.
I love getting to know the residents and their families, and I love the partnerships I’ve made with my colleagues and the wonderful team here.

My name is Jean, and I have lived at Thistle Hill since 2014. The carers are so good to me, and they feel like a second family.
The care team are...
My name is Jean, and I have lived at Thistle Hill since 2014. The carers are so good to me, and they feel like a second family.
The care team are always there for me, and no ask for help is ever too big or small.
I take great pride in being the Resident Ambassador. Every day I like to say good morning to everyone and make everybody a cup of tea or coffee.
I really enjoy helping in the office and welcoming guests as they come into the reception.

Hi, my name is Debbie and I have been working at Thistle Hill since 2020 and started as a part-time admin assistant which I loved, however, the...
Hi, my name is Debbie and I have been working at Thistle Hill since 2020 and started as a part-time admin assistant which I loved, however, the chance to become an administrator has recently arisen and I was appointed and started this position which is full-time in June. I am really enjoying my new position.
I like to spend my spare time with my family I have two grown-up daughters both of whom are nurses.
One of my daughters works here at Thistle Hill. I am a proud grandmother to two lovely granddaughters who are nine and two.
I like to travel when this is permitted and love Corfu in Greece where I have been on holiday for 15 years. I recently went to Las Vegas with my younger daughter, where we spent time exploring, and visited the Grand Canyon via helicopter flying over the Hoover Dam.

Hi, my name is Rebecca, and I am the Admin Assistant here at Thistle Hill Care Home. I joined the team in 2026 and previously worked in care for the...
Hi, my name is Rebecca, and I am the Admin Assistant here at Thistle Hill Care Home. I joined the team in 2026 and previously worked in care for the last 20 years. Joined the team to support all aspects of the administration of the home to ensure it runs smoothly.
Providing excellent customer service is something I thrive on, going above and beyond for relatives and their families.
In my spare time, I spend time with my 5 grandchildren and love horse riding.

Joe is our wonderful in-house Physiotherapist at Thistle Hill Care Home. Joe is a very popular member of the team and residents love him. Joe is...
Joe is our wonderful in-house Physiotherapist at Thistle Hill Care Home. Joe is a very popular member of the team and residents love him. Joe is not only busy at work, he has a very busy time at home with two little ones - a boy and a girl, who he is so proud of. When he gets a minute to himself, Joe chills out by watching the football and playing football. Joe likes to do a bit of running and plays the piano.

I love to get to know our residents, creating wonderful, wholesome dishes for them to enjoy. Understanding their individual nutrition and dietary...
I love to get to know our residents, creating wonderful, wholesome dishes for them to enjoy. Understanding their individual nutrition and dietary needs is very important, and we take great pride in knowing the food we serve helps to improve residents' well-being here at the home.

Kate joined the Thistle Hill family in the spring of 2026 as part of our Farnham nursing team. She comes to the home with 43 years of valuable...
Kate joined the Thistle Hill family in the spring of 2026 as part of our Farnham nursing team. She comes to the home with 43 years of valuable experience in the NHS.
Kate speaks fondly about how much Farnham means to her, highlighting her passion for supporting residents with complex needs and making everyone feel right at home. Dedicated to bringing life enrichment into our residents' days, Kate truly believes that "a hug goes a long way."
Away from work, Kate loves spending time with her family, reading, sewing, and relaxing with her cat, Boris.

Chinwendu joined the Thistle Hill family in February 2026 as part of our brilliant care assistant team.
Her deep love for supporting others began in...
Chinwendu joined the Thistle Hill family in February 2026 as part of our brilliant care assistant team.
Her deep love for supporting others began in Nigeria, where she lived with and cared for her grandmother. This experience instilled a lifelong passion for caregiving, a calling that remains incredibly close to her heart.
Away from work, Chinwendu loves singing, dancing, travelling, and meeting new people. Her absolute favourite travel destinations are Italy, Spain, and France.

Lidia joined the Thistle Hill family in 2026, and with previous experience in both hospital and care settings, she is passionate about delivering...
Lidia joined the Thistle Hill family in 2026, and with previous experience in both hospital and care settings, she is passionate about delivering high standards of care while ensuring every individual is treated with dignity and respect.
Lidia values the strong relationships within the team and enjoys working in a diverse and supportive environment.
Outside of work, they love spending time by the sea, going for walks, and enjoying the fresh air and nature.

Hi, my name is Leslie, and I’m proud to have the role of Head Housekeeper at Thistle Hill. ’I'm proud to lead a hard-working team of housekeepers...
Hi, my name is Leslie, and I’m proud to have the role of Head Housekeeper at Thistle Hill. ’I'm proud to lead a hard-working team of housekeepers and laundry staff. We aim to make the home clean and, of course, homely and comfortable for our residents.
We take great pride in helping to prepare rooms for new residents and will take into account individual preferences for colour schemes whenever possible. On a daily basis, the housekeepers will clean all bedrooms and communal areas. We have a large amount of laundry to wash, iron and return to residents, but our dedicated staff will do this as quickly as possible and to a high standard.
I really enjoy spending time with the residents at Thistle Hill, giving them company and hearing about their life stories.

I am proud to be the second chef at Thistle Hill, and I take great satisfaction in preparing high-quality meals for our residents. I am passionate...
I am proud to be the second chef at Thistle Hill, and I take great satisfaction in preparing high-quality meals for our residents. I am passionate about cooking, and I bring this passion into my role.
I enjoy spending time with the residents and listening to their experiences.
I like to take on feedback from our residents and ideas about tailored dishes and meals I can prepare for them individually.

My name is Amber Newband, and I’m excited to be joining Thistle Hill as the new Activities Lead. I previously worked as a teacher’s assistant at a...
My name is Amber Newband, and I’m excited to be joining Thistle Hill as the new Activities Lead. I previously worked as a teacher’s assistant at a local school, where I gained experience supporting learning and engaging with Children.I’m looking forward to bringing that passion into my work here and creating meaningful, enjoyable activities for everyone.
In my spare time, I enjoy working in my art studio and painting with watercolours.
I’m really looking forward to getting to know and working with the residents and families. If you see me around, please feel free to say hello!

Stephen is responsible for maintaining the environment and equipment within Thistle Hill, thereby ensuring the comfort, safety and well-being of our residents.

Amelia joined the Thistle Hill family in early 2026 and is proud to be part of the Activities Team. She loves creating meaningful moments and helping...
Amelia joined the Thistle Hill family in early 2026 and is proud to be part of the Activities Team. She loves creating meaningful moments and helping residents make happy new memories every day.
Outside of work, Amelia enjoys spending time with friends, relaxing with her two cats, and immersing herself in the world of gaming.

Kay joined our team in Spring 2026 and quickly became part of our care home family. As a hostess, she loves working alongside her colleagues and...
Kay joined our team in Spring 2026 and quickly became part of our care home family. As a hostess, she loves working alongside her colleagues and building meaningful connections with our residents. For Kay, the best part of the job is simply making a positive difference in their daily lives.
Outside of work, Kay is a passionate animal lover who cares for a variety of pets in her own "home zoo." She also enjoys spending her free time knitting, playing puzzle games, and conquering escape rooms.

Melissa joined our housekeeping team in the summer of 2026. For Melissa, working in care feels like being part of one big family.
Away from work, she loves spending quality time with her own family and creating cherished memories together.

Valentina is a proud member of the Thistle Hill family, where she plays a vital role within our team of incredibly passionate housekeepers....
Valentina is a proud member of the Thistle Hill family, where she plays a vital role within our team of incredibly passionate housekeepers.
Dedicated to her craft, she takes immense pride in maintaining the highest possible standards for our residents and their loved ones.
Outside of the home, Valentina enjoys travelling, shopping, watching movies, and spending quality time with her husband.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Thistle Hill Care Home to verify any information. View our terms and conditions. Barchester Thistle Hill Care Home has an Enhanced Service -what an Enhanced Service includes.