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Aspen Court

Moore Street, off Sunderland Street, Gateshead, Tyne & Wear NE8 3PN
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Aspen Court, Gateshead

Care Provided by Aspen Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,250 - £1,250£1,250 - £1,250
Residential Dementia Care£1,250 - £1,250£1,250 - £1,250
Nursing Care£1,250 - £1,250£1,250 - £1,250
Nursing Dementia Care£1,250 - £1,250£1,250 - £1,250

FNC will be added paid direct to home and this covers medication and nursing assistance.

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Leigh Brown(Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019
  • Number of floors: 1

Room Information

  • Single Rooms (63)
  • Single Rooms with ensuite Wet Room (57)
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Aspen Court Reviews (87)

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9.9

Aspen Court has a Review Score of 9.9 (9.924) out of 10, based on 29 reviews in the last 2 years. Over all time Aspen Court has 87 reviews.

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Showing 87 reviews matching selected criteria
Review from L B (Friend of Resident) published on 6 May 2021 Submitted via Postal Card
Overall Experience

Found the staff pleasant and very helpful through phone calls and been put in touch with the patient. Keeping me informed during this time.

Reply from Leigh Brown, Manager at Aspen Court

Thank you so much for your lovely review, much appreciated by all the staff.

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Review from Carole G (Daughter of Resident) published on 22 April 2021 Submitted via Postal Card
Overall Experience

My mam has been in Aspen Court for five years now. I have no problems in all this time. The staff are just brilliant, so caring. The home is immaculate.

Reply from Leigh Brown, Manager at Aspen Court

Thank you so much for your lovely kind words, staff fully appreciate all comments.

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Review from Pauline S (Niece of Resident) published on 9 April 2021 Submitted via Website
Overall Experience

My family and I are very happy that our Aunt has settled so well at Aspen Court and with the care she has received. In addition, the individual rooms are excellent and allow for a good level of personalisation. I have found all staff I have had contact with to be professional, knowledgeable and caring. Communication from Aspen Court has been good and appropriate. This has been especially reassuring during lockdown. Thank you so much for all you do.

Reply from Leigh Brown, Manager at Aspen Court

Thank you for your lovely comments, this is our aim for good communication and excellent care for all our lovely residents and families. Thank you.

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Review from Philip R (Son of Resident) published on 6 April 2021 Submitted via Postal Card
Overall Experience

Carers and nursing staff always very caring and attentive. Nursing staff competent and knowledgeable. I always feel my dad is cared for and his needs met, even though they are extremely busy.

Reply from Leigh Brown, Manager at Aspen Court

Thank you for your kind words, we love having our residents' families back into Aspen Court.

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Review from L S (Son of Resident) published on 23 March 2021 Submitted via Postal Card
Overall Experience

Excellent care. Really happy with his care. Dad looks really good. Couldn't be happier.

Reply from Leigh Brown, Manager at Aspen Court

Thank you for your lovely review it is very much appreciated.

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Review from Michelle M (Daughter of Resident) published on 23 March 2021 Submitted via Postal Card
Overall Experience

Extremely good service. Staff are lovely to my mam; she loves living here.

Reply from Leigh Brown, Manager at Aspen Court

Thank you for your lovely comments very much appreciated.

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Review from Kerry D (Niece of Resident) published on 23 March 2021 Submitted via Postal Card
Overall Experience

Staff and management very nice people. Always keep me updated about my uncle's care.

Reply from Leigh Brown, Manager at Aspen Court

Thank you for your lovely review. All appreciated your comments.

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Review from Marie B (Stepdaughter of Resident) published on 21 March 2021 Submitted via Postal Card
Overall Experience

Lovely staff, kind and caring. My mind is at ease knowing my father is looked after 24/7.

Reply from Leigh Brown, Manager at Aspen Court

Thank you for your kind response to the care your stepfather received from our staff at Aspen Court.

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Review from Christine H (Daughter of Resident) published on 17 March 2021 Submitted via Website
Overall Experience

My dad came here in February 2021. The Manager and her staff have been excellent. They have done everything possible to help my dad settle and ensure he is comfortable and well looked after. Can’t praise them enough.

Reply from Leigh Brown, Manager at Aspen Court

Thank you so much, our staff really appreciated the excellent feedback.

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Review from Brian E (Son of Resident) published on 12 March 2021 Submitted via Website
Overall Experience

In the time my mother stayed at Aspen Court, I found the care to be very good (and mother happy with it) and the staff very helpful. Particularly towards the end of my mother’s life, staff were compassionate, helpful and informative. All much appreciated at this difficult time.

Reply from Leigh Brown, Manager at Aspen Court

Thank you so much for your lovely review, it's been our pleasure to look after your mam, good luck for the future. Kind regards, Leigh.

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Review from Lorraine C (Daughter-in-law of Resident) published on 11 January 2021 Submitted via Postal Card
Overall Experience

My father-in-law came to Aspen Court in October 2020. He's rather a challenging case, to say the least, but the care he has received in these challenging times is superb. Caring, understanding, and patient, the staff are all of those and more.

Reply from Leigh Brown, Manager at Aspen Court

Thank you for your lovely review. Very much appreciated. Kind regards.

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Review from L J (Sister of Resident) published on 2 September 2020 Submitted via Postal Card
Overall Experience

Aspen Court is a very nice care home, and all the staff look after my brother very well. The staff always have time to speak with you if you have any questions to ask, and I would highly recommend this care home to people I know.

Reply from Leigh Brown, Manager at Aspen Court

Thank you so much for your lovely comments, the staff really appreciate your thoughts.

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Review from Sandra F (Daughter of Resident) published on 18 August 2020 Submitted via Postal Card
Overall Experience

During the 18 months plus that my dad has been in Aspen Court, I have only seen positive caring attitudes towards my dad and other residents, there is nothing seems to be a bother to the staff. My mam spent a few weeks in Aspen Court before she died leading up to Christmas 2019 and again, I have nothing but praise for all of the staff.

Reply from Thomas Varghese, Director at Aspen Court

Thank you so much for your feedback, they are very much appreciated. We will share your lovely feedback with the team at Aspen. Thank you.

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Review from M V (Wife of Resident) published on 13 August 2020 Submitted via Postal Card
Overall Experience
Husband has been here for two years.
Very well looked after.
Staff excellent.

Food is brilliant.

Reply from Thomas Varghese, Director at Aspen Court

Thank you so much for these kind words, I will pass on to the staff.

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Review from Nicola R (Granddaughter of Resident) published on 6 August 2020 Submitted via Website
Overall Experience

Since my grandma went into Aspen Court she has been like a new person, the staff are lovely and make people feel very welcome, especially the residents. They are very accommodating to the individual's needs.

Reply from Thomas Varghese, Director at Aspen Court

Thank you for your lovely words, they mean a lot to our staff.

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Review from Dave S (Son of Resident) published on 30 July 2020 Submitted via Website
Overall Experience
Really lovely, accommodating, and genuinely caring establishment.

Since my mother has been in the care home, she has been treat respectfully and provided with a high and attentive level of care. Everyone involved has been brilliant, even under at times challenging circumstances. Thank you, team.

Reply from Leigh Brown, Manager at Aspen Court

Thank you for your kind words, it is with great pleasure we look after our residents.

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Review from Laurence C (Son of Resident) published on 30 July 2020 Submitted via Website
Overall Experience
My father has been a resident in Aspen Court for around a year now, he has been well taken care of, and I can’t fault this home at all.
He has dementia and can be very difficult and abusive.
The staff have been very patient and helpful.

My mother was also in last year for end of life care, her care was first class, and the staff were absolutely wonderful and caring with her. Sadly she only lived three weeks there. We walked in and there would be a member of staff sitting holding her hand as she slept; I could not have asked for better treatment of a loved one.

Reply from Leigh Brown, Manager at Aspen Court

Thank you for your lovely words, they mean a lot to our staff.

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Review from Paul D (Son of Resident) published on 21 July 2020 Submitted via Website
Overall Experience

My father has had Alzheimer’s for over 13 years and unfortunately it has now become severe. He has been under the care of Aspen Court for nearly 2 years. I can not recommend highly enough the dedication of the staff who look after Dad. He is looked after as if he was their own relative and we couldn’t be happier with our difficult decision to place him at this home.

Reply from Thomas Varghese, Director at Aspen Court

Thank you so much for your feedback, they are very much appreciated. We will share your lovely feedback with the team at Aspen court. Thank you.

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Review from I H (Son of Resident) published on 20 April 2020 Submitted via Postal Card
Overall Experience

From the minute we walked in; we were all made to feel welcome and were impressed with the friendliness and professionalism of all the staff we met. Since my mother has been in Aspen, she has been happy and is always telling us that the staff are so lovely, caring and that they can't do enough for her. They constantly pop in and check on her.

Reply from Leigh Brown, Manager at Aspen Court

Your mam was a lovely lady she will be sadly missed by all the staff and residents, thank you for your lovely comments.

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Review from K H (Son of Resident) published on 20 April 2020 Submitted via Postal Card
Overall Experience

My Mam wasn't in Aspen Court long but she enjoyed her time. The staff and facilities were just fantastic.

Reply from Thomas Varghese, Director at Aspen Court

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience. Our staff are truly dedicated to providing very high standards of care. Always go the extra mile to ensure their residents are happy.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 December 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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News (0) & Events (0)

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Awards / Recognitions (1)

  • 30 Jan 2026Recipient: Aspen Court

Accreditations

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