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Aspen Court

Moore Street, off Sunderland Street, Gateshead, Tyne & Wear NE8 3PN
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Aspen Court, Gateshead

Care Provided by Aspen Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,250 - £1,250£1,250 - £1,250
Residential Dementia Care£1,250 - £1,250£1,250 - £1,250
Nursing Care£1,250 - £1,250£1,250 - £1,250
Nursing Dementia Care£1,250 - £1,250£1,250 - £1,250

FNC will be added paid direct to home and this covers medication and nursing assistance.

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Leigh Brown(Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019
  • Number of floors: 1

Room Information

  • Single Rooms (63)
  • Single Rooms with ensuite Wet Room (57)
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Aspen Court Reviews (87)

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9.9

Aspen Court has a Review Score of 9.9 (9.924) out of 10, based on 29 reviews in the last 2 years. Over all time Aspen Court has 87 reviews.

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Review from P N (Sister of Resident) published on 9 April 2020 Submitted via Postal Card
Overall Experience

My brother is well cared for and comfortably settled here. The staff know him well and understand his needs. many of the staff have worked at Aspen Court for some length of time which is reassuring, and enables continuity of care. We are kept up to date with any information relating to my brother by the medical team, carers and receptionist. Although my brother's behaviour is challenging at times, I am very satisfied with how this is managed.

Reply from Thomas Varghese, Director at Aspen Court

Thank you so much for your feedback, they are very much appreciated. We will share your lovely feedback with the team at Aspen. Thank you.

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Review from A M (Sister of Resident) published on 7 April 2020 Submitted via Postal Card
Overall Experience

I am always impressed by the staff; they give residents respect and kindness always and are always pleased to discuss anything with me.

Reply from Thomas Varghese, Director at Aspen Court

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience. Our staff are truly dedicated to providing very high standards of care. Always go the extra mile to ensure their residents are happy.

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Review from Susan A (Daughter of Resident) published on 5 November 2019 Submitted via Website
Overall Experience

Both of my parents, at different times, were cared for by this care home and the wonderful staff that work there. My mother recently passed away, she was treated with the utmost love and respect anyone could have wanted. Myself and my family were always made so welcome at anytime day or night. I would personally like to thank everyone who made my mother's last few days as comfortable as they could.

Reply from Leigh Brown, Manager at Aspen Court

It was an honour to care for both your parents. Thank you for your lovely comments with best wishes to you. Leigh

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Review from Stephen B (Son of Resident) published on 14 February 2018 Submitted via Website
Overall Experience
My dad sadly passed away earlier this month after 6 month battle with cancer. His final 4 months were spent in Aspen Court where his care was well above and beyond our expectations.
The manager and her team were magic and certainly went the extra mile with care and attention to my dad's needs. Our frustration at him not being allowed home due to his care needs was quickly dispelled by the commitment of the staff, especially the girls on his floor, who became our extended family.

A big thank you to the manager and her team for supporting my dad through his final days and for helping myself and my family to cope throughout a very emotional time.

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Review from Karen E (Daughter of Resident) published on 12 December 2017 Submitted via Website
Overall Experience

My mam was a respite resident for 2 weeks. I visited 3 times, and each time I found there to be only 2 staff on the shift at any one time on floor 2. There were a few residents who needed 2 staff to assist them with personal care which then left no staff in the lounge. A few of the residents are prone to getting up and wandering but are very unsteady and this caused drinks to be knocked over. Some of the residents are loud and shout a lot and nothing was said or done to calm them down. I asked if there was going to be any activities one day and the staff member said she had no idea what to do with them. On the day I dropped my mam off, I left money for her hair to be cut and the manager said she could get a chiropodist in. Neither of which were done. I took her to her day centre, and when she was brought home the staff said that her incontinence pad was soaked and soiled when she had arrived. Not a good experience.

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Review from Sharon G (Daughter of Resident) published on 7 July 2017 Submitted via Website
Overall Experience

We chose Birchdale when the refurbishment programme was in full swing, every care by staff and management was taken to minimise disruption to residents and visitors at all times and the areas we left clean and tidy every evening. A positive reflection on how the home is run.

The rooms are of a high quality, spacious, clean, and well furnished with ensuite WC and shower/wet room facilities. However, it is the staff and management team that impressed me the most with their compassionate care and professionalism shown at all times, they helped my Dad enormously encouraging his walking and engaging him in activities throughout the day, not only did they demonstrate this whilst caring for my Dad, but all the residents with dementia.

The manager and her team provide a safe and caring environment for the vulnerable; I can’t thank them enough for what they have done for our family.

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Review from Karen (Daughter of Resident) published on 27 March 2017 Submitted via Website
Overall Experience
I have spent a considerable amount of time during the past nine months (4/5 visits per week) at Birchdale Care Home. The organisation is extremely well managed by the Care Home Manager and this is, without a doubt, it's major strength. Clearly, she knows the business inside out and nothing gets past her. The vast majority of staff regularly go way and beyond their normal call of duty, I have personally witnessed this on many occasions.
The care given, particularly on the nursing floor is outstanding. Compassion, sensitivity and consideration come as part of the package, often under the most difficult of circumstances.

Following recent refurbishment, the rooms (all ensuite) are of an exceptionally high standard.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 December 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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Awards / Recognitions (1)

  • 30 Jan 2026Recipient: Aspen Court

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