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Aspen Court

Moore Street, off Sunderland Street, Gateshead, Tyne & Wear NE8 3PN
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Aspen Court, Gateshead

Care Provided by Aspen Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,250 - £1,250£1,250 - £1,250
Residential Dementia Care£1,250 - £1,250£1,250 - £1,250
Nursing Care£1,250 - £1,250£1,250 - £1,250
Nursing Dementia Care£1,250 - £1,250£1,250 - £1,250

FNC will be added paid direct to home and this covers medication and nursing assistance.

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Leigh Brown(Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019
  • Number of floors: 1

Room Information

  • Single Rooms (63)
  • Single Rooms with ensuite Wet Room (57)
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Aspen Court Reviews (87)

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9.9

Aspen Court has a Review Score of 9.9 (9.924) out of 10, based on 29 reviews in the last 2 years. Over all time Aspen Court has 87 reviews.

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Review from P M (Son of Resident) published on 28 July 2026 Submitted via Website
Overall Experience
I have experienced a fantastic professional experience at Aspen Court. The team take the time to provide updates and make themselves available no matter how busy they are, as does the Manager, whose door is always open with a warm friendly greeting and has been more than helpful from the initial meeting to the admission & the ongoing care of my mother. I cannot commend the home enough for the care and support they have provided and would like to thank all of the staff for making my mam feel so at home and well cared for
Every single member of the team treats my mum with kindness, dignity, and respect, It truly feels as though they all love her, and in her own way, I know she feels safe, happy and cared for, that reassurance means more to me than I can ever put into words.
The staff go above and beyond in every way, they keep me constantly updated with regular communication regardless of how busy they are and whatever situations they are having to deal with.

Thank you

Reply from Leigh Brown, Manager at Aspen Court
Thank you for your wonderful feedback. We are delighted to hear that you and your mum have had such a positive experience at Aspen Court.

Your kind words about our team's compassion, communication, and dedication mean a great deal to us. Knowing that your mum feels safe, happy, and well cared for is the greatest compliment we could receive. Thank you for placing your trust in us.

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Review from Julie G (Niece of Resident) published on 29 June 2026 Submitted via Website
Overall Experience
My Auntie lived at Aspen Court for the last 4 years of her life due to dementia.
I have to say, the care she received from all staff was second to none. From the cleaners to the management, they all knew her and interacted with her. She genuinely loved some of the staff.
We celebrated her 90th birthday during her time there. The staff allowed us to use a living room and to decorate it so we had a lovely family celebration.
The activities that they did with her she thoroughly enjoyed and we are grateful of the pictures they took of her enjoying herself singing, dancing, making pizza and holding animals
They always gave her space and time when her family from further afield visited.

During her final week the staff allowed her and enabled her to have a peaceful and dignified death surrounded by her family. For that we will be eternally grateful.

Reply from Leigh Brown, Manager at Aspen Court

Thank you so much for your beautiful and heartfelt review. It was a privilege to care for your Auntie over the past four years, and she will always be remembered fondly by everyone at Aspen Court. We're so pleased we could help create special memories for your family and provide the care, dignity,...  

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Review from Isabella L (Granddaughter of Resident) published on 25 June 2026 Submitted via Website
Overall Experience
My nana was a resident of Aspen Court for almost four years before she recently passed away.
I cannot commend the staff and the manager, Leigh, enough. They cared for my nana as if she were family and became a sort of family to us as well.
They ensured she was happy, comfortable, and loved until the end, despite her having a difficult illness. The respect and dignity they gave her, even when she was at her most vulnerable, truly shows the compassion and kindness at the heart of their ethos.
As well as caring for her, the staff extended that same care and support to us as a family.

I cannot recommend this home enough for anyone whose loved ones need care.

Reply from Leigh Brown, Manager at Aspen Court
Thank you for your kind words and recommendation.
It was a privilege to care for your nana during her time with us at Aspen Court. We are honoured to have supported her and your family, and we are pleased that you felt she was treated with the dignity, compassion, and respect she deserved.

Your...  

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Review from Deborah R (Daughter of Resident) published on 25 June 2026 Submitted via Website
Overall Experience
My mam was a resident of Aspen Court Care Home for nearly four years before she sadly passed away at the end of May. I truly cannot find the words to express just how deeply grateful I am to each and every member of staff.
The kindness, compassion, and genuine love she received throughout her time there was nothing short of incredible. It brought us so much comfort knowing she was surrounded by such caring people who always went above and beyond-not only for her, but for our whole family as well.

From the bottom of my heart, thank you to Leigh and the entire team. Your dedication and warmth will never be forgotten, and we will always be grateful for everything you did.

Reply from Leigh Brown, Manager at Aspen Court
Thank you so much for your kind and heartfelt words. It means a great deal to the entire team to know that your mam's time with us brought comfort and happiness to both her and your family.

It was a privilege to care for your mam over the past four years. She was a very special lady, and we will...  

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Review from J G (Daughter-in-law of Resident) published on 3 April 2026 Submitted via Website
Overall Experience
I first became acquainted with Aspen Court on16th of February this year when my 97year old mother- in- law was transferred there after a two day stay in hospital. She was well enough to leave hospital but unfortunately not well enough to return home.
Shortly after 6.30pm I received a phone call from a senior member of staff at Aspen Court reassuring me that my relative had just arrived safely and was in good spirits settling into her room. Staff were organising some hot food and drink for her as she's had a long wait at the hospital for transport.

This simple little phone call meant the world to me as it emphasised she was in loving, caring hands immediately. The care and attention she receives from all staff that I have witnessed on my visits is heart warming and genuine. She has been in Aspen Court now for just over 6 weeks and is always perky and full of stories between her and her carers. Aspen Court has brought the spark back to her eyes and she is enjoying her new home.

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Review from Carl D (Son of Resident) published on 12 March 2026 Submitted via Website
Overall Experience

The staff at Aspen have been excellent since my father arrived . We're always joking he gets treat like royalty ! The place itself is nipping clean , but it's the staff that make it a great experience , so friendly and caring .

Reply from Leigh Brown, Manager at Aspen Court

Thank you so much for your kind words. Were delighted to hear that your father feels so well looked after and that youve had such a positive experience with our team. Your feedback means a lot to us, and we will be sure to share your lovely comments with the staff at Aspen.

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Review from Paul R (Son of Resident) published on 10 March 2026 Submitted via Website
Overall Experience
I would like to share some feedback about my mum's home and the exceptional standard of care she receives.
As an only child living nine hours' drive away from mums home it is incredibly hard for me to leave my mum each time I visit as I am sure you can imagine and it's even harder knowing that because of her dementia, as she no longer recognises me however close we are, however, I take enormous comfort in knowing that mum is surrounded by such compassionate, dedicated and genuinely caring staff.
Every single member of the team treats my mum with kindness, dignity, and respect, It truly feels as though they all love her, and in her own way, I know she feels safe, happy and cared for, that reassurance means more to me than I can ever put into words.

The staff go above and beyond in every way, they keep me constantly updated with regular phone calls and communication regardless of how busy they are and whatever situations they are having to deal with, which makes such a difference w

Reply from Leigh Brown, Manager at Aspen Court

Thank you so much for taking the time to share your wonderful feedback about Aspen Court. We're delighted to hear that you had such a positive experience with us. Our team works very hard to provide compassionate, high-quality care, so it truly means a lot to know that our efforts are appreciated. Your kind words are incredibly encouraging and motivate us to continue doing our very best every day.

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Review from Hazel D (Niece of Resident) published on 9 February 2026 Submitted via Website
Overall Experience

All Nurse staff and carers are very supportive food is always lovely different choices available for residents the manager is very approachable the activities staff are wonderful with the residents making sure everyone is happy

Reply from Leigh Brown, Manager at Aspen Court

Thank you so much for the lovely review. We appreciate all the support from all families

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Review from John M (Brother of Resident) published on 22 December 2025 Submitted via Website
Overall Experience
My brother spent over two years here with advanced Parkinson's Disease, and he was always treated with kindness and dignity. The staff were patient, compassionate and attentive to his comfort throughout.
We felt supported as a family, and the gentle care he received in his final weeks meant a great deal.

We are sincerely grateful and would confidently recommend this home to others.

Reply from Leigh Brown, Manager at Aspen Court

Thank you all for your lovely review. Your brother meant a lot to all of us

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Review from Glynis T (Niece of Resident) published on 10 September 2025 Submitted via Website
Overall Experience
My Aunt was at Aspen Court from October 2022 until this August when she passed away after a short illness.

She enjoyed her time at the Carehome were she has been looked after by all carers and at the end by the medical staff. There care and attention to all her needs have been exceptional. Whenever we visit it always feels more like a home environment were it is such a nice place to be. We cannot praise them all enough. They have kept in touch with me sometimes daily to keep me updated on her health and wellbeing, when she took poorly as unfortunately we live in Norfolk over 4 1/2 hours away. The Manager has helped my aunt and myself whenever it was required. Thank you all.

Reply from Leigh Brown, Manager at Aspen Court

It was a great pleasure to look after your auntie and to yourself near the end she will be a great miss in Aspen Court I will let all the staff know about your lovely feedback

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Review from J T (Husband of Resident) published on 26 August 2025 Submitted via Postal Card
Overall Experience

Very happy for my wife to be at this home. The staff are very good and helpful. I only wish she had a nicer room. The medical care she gets is very good. I know she can be hard to live with, but the home seems to look after her well. What more can I say but thank you.

Reply from Leigh Brown, Manager at Aspen Court

Thank you for your feedback if you would like to give me more feedback on your family members room please come and have a chat with me when you are visiting next time

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Review from L C (Daughter of Resident) published on 7 August 2025 Submitted via Website
Overall Experience

I came to see my dad and can honesty say what a beautiful home he is in,, the cleanness is to high standards and the meals are fantastic the manger and staff are always at hand and very helpful and he looked really happy.

Reply from Leigh Brown, Manager at Aspen Court

Thank you so much for your positive feedback I will let all the staff know vis our message service

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Review from Laura W (Friend of Resident) published on 31 July 2025 Submitted via Website
Overall Experience

Came to visit my auntie and the service is outstanding from all the staff especiallythe manager. The food and cleanliness is immaculate. The care they provide is out of this world and would recommend this to anyone

Reply from Leigh Brown, Manager at Aspen Court

Thank you so much for your lovely feedback we value all families' views

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Review from D R (Friend of Resident) published on 21 July 2025 Submitted via Website
Overall Experience

My beautiful friend has been in Aspen Court for two years they love their home the staff are always there for them nothing is the bother.the hygiene of the home is immaculate there is always a beautiful smell in the home the manager always has time for you no matter what, we as family and friends are very happy with the care delivered to our loved one

Reply from Leigh Brown, Manager at Aspen Court

Thank you so much we appreciate all feedback from.family and friend. Your comments are amazing home manger will let all staff know your thoughts

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Review from Tracy R (Daughter of Resident) published on 2 July 2025 Submitted via Website
Overall Experience

My mother has been resident at Aspen with advanced Alzheimer's since April. The staff have been brilliant and my mother seems more calm and less anxious than in her previous home. The family have been able to relax more knowing she is now safe and well cared for and the nurses are always on the ball predicting conditions like UTIs well in advance. They always take the time to provide updates and make themselves available no matter how busy they are, as does the Manager, whose door is always open with a warm friendly greeting and has been more than helpful at such a stressful time. I cannot commend the home enough for the care and support they have provided and would like to thank all of the staff for making my mam feel so at home and well cared for

Reply from Leigh Brown, Manager at Aspen Court

Thank you for your support and feedback we appreciate it very much so

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Review from June G (Friend of Resident) published on 26 June 2025 Submitted via Website
Overall Experience

The staff are amazing in this care home, the care my friend received in this home was second to none .the food was absolutely delicious and plenty of choice. I thought that the hygiene was especially good .

Reply from Leigh Brown, Manager at Aspen Court

Thank You for your lovely feedback our staff will appreciate this

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Review from T P (Friend of Resident) published on 15 May 2025 Submitted via Website
Overall Experience

We visit our friend every week the home is amazing the staff care very much they show they love the residents we care and dignity the manager is very caring her door is always open if she is busy she will always give you a friendly wave

Reply from Leigh Brown, Manager at Aspen Court

Thank you for your feedback we appreciate all feedback from families and professionals

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Review from Cath R (Daughter-in-law of Resident) published on 13 May 2025 Submitted via Website
Overall Experience

Amazing staff at this home every one goes extra mile to make sure our mother is well taken care of. We can't fault any part of this home . Makes us feel happy she is in the best place and getting best care possible massive thanks to all staff involved each and everyone of you is appreciated more than you know .

Reply from Leigh Brown, Manager at Aspen Court

Thank you so much for your lovely feedback, I will send a message out to all the staff expressing your amazing review

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Review from S D (Son of Resident) published on 27 March 2025 Submitted via Postal Card
Overall Experience

The staff at Aspen Court are very kind and respectful. My father spent the last three years of his life in the care home where he was treated with kindness and dignity.

Reply from Sanju Joy, Office Support Manager at Aspen Court

Thank you so much for taking the time to share your wonderful feedback about Aspen Court! We're thrilled to hear that you had such a positive experience with us.Our team works tirelessly to provide compassionate and high-quality care, so it's incredibly rewarding to know that our efforts are appreciated. Your kind words motivate us to continue doing our best every day.

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Review from Simon K (Son of Resident) published on 14 March 2025 Submitted via Website
Overall Experience
All staff go "Above and beyond" in their care of my mother who has complex needs and exhibits challenging behaviour .

I was concerned when mother had to leave her long term residential home due to her advancing Dementia, that her needs may not be met, however I have found the care At Aspen Court to be exemplary.

Reply from Leigh Brown, Manager at Aspen Court

Thank you for your positive feedback we appreciate all feedback back from families

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 December 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Aspen Court.

Upcoming Events

There are no upcoming events for Aspen Court.

Awards / Recognitions (1)

  • 30 Jan 2026Recipient: Aspen Court

Accreditations

There are no accreditations posted yet for Aspen Court.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Aspen Court

What types of Care is Aspen Court registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Aspen Court have?

There are 63 Single Rooms.

What are the Facilities & Services at Aspen Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Aspen Court to the centre of Gateshead?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Aspen Court to verify any information. View our terms and conditions. Aspen Court has a Basic Service -more info.