

Care Provided by Aspen Court
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 63 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
FNC will be added paid direct to home and this covers medication and nursing assistance.
The price(s) shown are provided by the care home. Contact Aspen Court for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Atlas Care Homes Ltd
- Private Owned
Person in charge
- Leigh Brown(Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2019
- Number of floors: 1
Room Information
- Single Rooms (63)
- Single Rooms with ensuite Wet Room (57)
Aspen Court Reviews (87)
Aspen Court has a Review Score of 9.9 (9.924) out of 10, based on 29 reviews in the last 2 years.
Over all time Aspen Court has 87 reviews.
Thank you to all staff who looked after our sister. Always kept informed of any problems. All staff willing to have a chat. Dietary needs were met. Dogs were allowed to visit and always made welcome by all staff.
Thank you so much we appreciate all feedback from our families who have loved ones residing in Aspen Court.
My mam has been in Aspen a good few months now. She settled straight away. The staff are amazing and mam enjoys singing and dancing with them all. All staff are amazing and the manager keeps us informed on any changes or anything we need to know. Always greeted with a hello or wave if the manager is busy. I am so happy we chose Aspen for mam's care.
Thank you so much we all appreciate your lovely feedback.
Every time I come to visit my grandma I am always greeted with warm smiles. If I ever feel anxious about seeing her, all staff are friendly and are glad to help. This makes my overall experience amazing.
Thank you so much for your kind words all staff appreciate these lovely comments.
I feel my mother has settled into the home and we as a family feel she is being cared for and safe. All staff are great and nothing is too much trouble. Thanks for putting our minds to rest, we know mam is being well looked after.
Thank you so much for your lovely review, many thanks.
My husband has been a resident for almost 2 years at the most difficult time of covid and closures, not being able to see our loved ones. It was a relief when we were allowed in to actually see what the home and staff were like. I was lucky in this trying time to have Aspen recommended to me when my husband needed nursing care and I could not visit the building. His care by all the staff has been very good. They all work so hard to keep both residents and visitors happy. It is pleasing that things are getting back to normal with activities for those who can take part. Knowing they are cared for is important to family.
Thank you so much for your lovely review, it has been hard but we have all come through this hard time together.
My Father has been a resident in Aspen Court for 2 years. He has received outstanding care and support from all staff. The manager and reception staff are amazingly kind, caring, supportive and very welcoming. The carers work so hard making a happy, relaxed environment and my Dad who is so precious to me is happy and very well looked after. For this, I will be forever grateful. It's not just a job to all staff including the manager, they genuinely care. Highly recommended. Thank you.
Thank you so much for your lovely comment, all our staff appreciate all comments from families.
I have found the Manager, Office staff, Nurses and all staff very accessible as regards answering any queries or discussing any problems. The nursing care, as far as I am concerned, given to my wife could not be bettered and the daily care given by the carers is brilliant! The Kitchen staff are great as regards the food prepared and the dietary demands, likes and dislikes which they bring into consideration for my wife. Cleanliness is of a very high standard in all departments. Everybody is very friendly and helpful for anything ranging from help and advice to listening to the needs of my wife and concerns that I and the family may have. The love and care given is exemplary and I would have no concerns at all in putting forward the name of Aspen Court, Gateshead as a Home to be trusted for all that is excellent in care and nursing! My wife suffers from dementia and has resided at Aspen Court since January 2018.
Thank you so much, we appreciate your lovely review.
I feel that she is safe and well looked after.
She has a lovely, spacious room, kind staff helping her and they keep me well informed when I can't visit in person. It is a difficult transition for Mum, but everyone is very gentle and considerate. Thank you!
Thank you so much for your kind words; this really means a lot to the staff.
My husband has been a resident of Aspen Court Moore Street Gateshead for the last 20 months. He has settled well and seems happy in his environment now after a very difficult start due to late-stage dementia. The fact that he has now settled down is due to the marvellous staff looking after him. I can't thank them enough. The manager has been very helpful to me and listens to any problems that I have discussed with her and deals with them promptly and very efficiently. Visiting my husband is always a pleasure now after the past awful Covid months. Thanks so much to the manager and the wonderful carers at Aspen.
Thank you so much, we fully appreciate your lovely feedback.
Dad has been in the care home for several years now. He has complex needs and sometimes displays very challenging behaviour. The entire team have been wonderful with him. He feels and acts like this is home. They understand the small things that help calm him and make him feel safe. Medication is never their first option if interventions are needed. They have supported Dad and all of us during the Covid crisis, keeping him safe and out of the hospital. We would highly recommend this place to other families.
Thank you all so much for your support to staff, you are all an amazing family. Thank you.
I would strongly recommend that nobody puts their loved ones into this horrible, uncaring, and as admitted by one of their nurses "negligent" home. All they are interested in is money, and when my mother passed away they couldn't wait to fill the room fast enough.
Absolutely dreadful, avoid.
In response to your review, I as a manager have a duty of care to protect our residents and provide a safe working environment for staff.
First and foremost residents must be able to go...
The care my father received was outstanding. All the staff were fantastic. On the last day of my dad's life, the on-duty nurse explained everything to me and the staff were a massive support to me that day and throughout his whole stay there.
Thank you for your lovely review Sarah, it was an absolute honour for you and your family to trust my staff and me to care for your lovely father.
I was very anxious about my mother going into care but she is safe and well. Her mobility very quickly improved dramatically. The staff seem lovely, the home is spotless and there's no smell. The rooms and en suites are spacious and pleasant. On the whole, I am very pleased with my mother's care. The admin could be improved - eg I once went to visit only to find the home in covid lockdown but no one had informed me. I had to prompt the home to get my mother's hearing aids replaced - and she is even more isolated without them. I wish more effort could be made in relation to activities - I realise this is difficult but my mother just seems to be sitting around all day.
Mum has just been in a care home not very long, but she seems to be very happy and from what I have seen of the care home, I am very happy.
My mother-in-law was taken to Aspen Court (Gateshead) on 16/12/21. My wife and I live in Oxfordshire. From the very first day, the care home manager has been in contact with us. The head of care staff and so many more, have gone beyond help and assistance to my wife and I. The care all the staff (too many to mention) have given to my mother has opened our eyes to how they care. They give my mother everything and really pamper her every need. The care home is beautifully clean with all procedures in place for COVID. My wife and I know my mother is in safe hands 24/7. If anyone reads this review please consider this facility. They phone us with updates constantly which is great reassurance and a great weight off our shoulders as we live 300 miles away. A massive thank you to you all.
Thank you for your kind words, myself and the staff are very grateful for all your positive words and I am pleased you both feel reassured your mam is in caring hands. Thank you.
My mother has only been a resident for a short period, she has settled in well and seems happy. The staff and management are always there for a chat or to answer any questions you have. I have found them very helpful and friendly. Very happy with their excellent care.
Thank you so much for your lovely review; our staff really appreciate your support.
The staff are caring, cheerful, responsive, to individual needs. Our mother has difficult and challenging behaviours as a result of Lewy body dementia, and the staff treat her with dignity enabling and individually making this transition to care somewhat easier for the family.
Thank you so much for your lovely review; our staff really appreciate your support.
This care home is really good, has a great standard of care. My mam feels safe and secure and well respected, and always treated with dignity. And also loves to join in with the activities which are good. And the management and staff are always there if you need a chat. And the visits are always well maintained safely.
Thank you for your response, staff appreciate all comments from families.
Staff have him dancing and singing in activities.
Thank you so much, Tracey, for your kind words and lovely review; my staff really appreciate all your comments!
I would recommend this home to family and friends as it is well run. The staff are lovely and friendly. The food is good and it is clean and tidy.
Thank you for your lovely comments, my staff really appreciate all feedback.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 December 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Aspen Court.
There are no upcoming events for Aspen Court.
Awards / Recognitions (1)
- 30 Jan 2026Recipient: Aspen Court
Accreditations
There are no accreditations posted yet for Aspen Court.
Meet the Team (0)
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