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Dovecote Residential Care Home

Hugar Road, High Spen, Rowlands Gill, Tyne & Wear NE39 2BQ
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Dovecote Residential Care Home, Rowlands Gill
Dovecote Residential Care Home, Rowlands Gill
Dovecote Residential Care Home, Rowlands Gill

Rated Good in every single area of their Care Quality Commission report (February 2025), Dovecote has a wonderful team of staff who are devoted to enriching the lives of their residents. They provide residential, dementia and respite care, which can be pre-booked.

A warm and welcoming home, it is surrounded by stunning large gardens with wheelchair friendly pathways.

The bedrooms and communal spaces, including light and airy lounges and dining...  

Care Provided by Dovecote Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 61 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,161From £1,161

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1161, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.

*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

Contact Dovecote Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Lesley Dawson(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (61)

Dovecote Residential Care Home Reviews (90)

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9.6

Dovecote Residential Care Home has a Review Score of 9.6 (9.568) out of 10, based on 16 reviews in the last 2 years. Over all time Dovecote Residential Care Home has 90 reviews.

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Showing 90 reviews matching selected criteria
Review from M H (Grandson of Resident) published on 20 August 2020 Submitted via Postal Card
Overall Experience

Brilliant staff!

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Review from Linda K (Daughter of Resident) published on 26 February 2020 Submitted via Postal Card
Overall Experience

We are beyond grateful for the love and care Mum receives in Dovecote. Importantly not only is Mum well taken care of, the support for us as a family is unwavering. The activities are well thought out, keeping the residents engaged and stimulated. Mum is happy there. The carers are truly 'carers'. The whole team are great, just 'nice' people.

Reply from Fae Doherty, Senior Marketing Officer at Dovecote Residential Care Home

Thank you for such kind words about our home - it is really appreciated by the whole team. Best wishes, Fae

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Review from N R (Husband of Resident) published on 17 September 2019 Submitted via Postal Card
Overall Experience

My wife has been very happy with the care she has received on her week-long visit for respite care. The food is good and the staff helpful. The only negative has been that both times she has been in for respite care, head office has got the bill wrong. Overall I have been happy with her care and have booked for next time.

Reply from Fae Doherty, Senior Marketing Officer at Dovecote Residential Care Home

Thank you for your kind words about our team and our home. I am sorry to hear of the error and am more than happy to feed this back to them. I am sure the staff are looking forward to seeing your wife again. Best wishes, Fae.

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Review from Vivian E (Wife of Resident) published on 31 July 2019 Submitted via Postal Card
Overall Experience
My husband has been in Dovecote since Oct 2018 and has received the best care and attention I could wish for.

He has been treated with dignity and kindness and as for myself I have been very well looked after and given a lot of support. I am very glad I chose the home for him. I would recommend it to anyone who is looking for nursing care/residential care for themselves or relatives.

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Review from Jane B (Daughter of Resident) published on 31 July 2019 Submitted via Postal Card
Overall Experience

The care my mam receives is excellent. It makes me very happy when my mam tells me she is happy at Dovecote.

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Review from Paul B (Brother-in-law of Resident) published on 23 May 2019 Submitted via Postal Card
Overall Experience

In reception with chicken and rabbits. Lots of fun. Staff friendly and committed.

Reply from Fae Doherty, Senior Marketing Officer at Dovecote Residential Care Home

Dear Paul, thank you for your kind words, our residents and staff love the animals we keep. I will be sure to pass your kind words on. Best wishes, Fae.

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Review from Pam G (Daughter-in-law of Resident) published on 10 May 2019 Submitted via Website
Overall Experience

My Father in law has been in Dovecote for a number of years now, in this time our family have never worried about any aspect of his care. Due to his illness, he is not the easiest of patients but he is treated with the utmost respect as are all of the residents. A lovely nurse showed me the new tea room they are creating along with other areas filled with memorabilia to make the residents feel more happy and relaxed. Most of the work is completed by the staff in their own time and the cost is being met by donations and fundraising.

Keep up the good work Dovecote from a very grateful daughter in law.

Reply from Fae Doherty, Senior Marketing Officer at Dovecote Residential Care Home

Dear Pam, thank you for your kind words - your feedback truly is invaluable to our team and the care they provide. Best wishes.

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Review from Alan B (Son of Resident) published on 18 April 2019 Submitted via Postal Card
Overall Experience
My mother has been in Dovecote for nearly 9 years now. She has had nothing but the best attention and care from all of the staff.
The appearance and cleanliness of the rooms is excellent.

We have the security of knowing she is being well looked after.

Reply from Fae Doherty, Marketing Officer at Dovecote Residential Care Home

Dear Alan, thank you for feedback. It is wonderful to hear how well you feel your mother is cared for and how the family has peace of mind her being in our care. I will be sure to pass this onto the team, it'll be much appreciated. Best wishes,

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Review from J C (Resident / Service User) published on 11 April 2019 Submitted via Postal Card
Overall Experience

Enjoy every day, not hard to please, no concerns with anything in this care provider.

Reply from Fae Doherty, Marketing Officer at Dovecote Residential Care Home

Dear Joan, thank you so much for your lovely feedback - we are so pleased how content you are with us here. Best wishes, Fae.

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Review from Louise F (Granddaughter of Resident) published on 8 April 2019 Submitted via Postal Card
Overall Experience

My Nanna initially went into Dovecote in September 2018 for end of life care. She was always slightly feisty with the staff but the staff were brilliant with her. When it came to her end, the staff were amazing with me and all of my family, very caring, and gave us the support we needed at that very difficult time. I would highly recommend Dovecote to anyone, as the staff are brilliant, management great, facilities and cleanliness is outstanding.

Reply from Fae Doherty, Marketing Officer at Dovecote Residential Care Home

Dear Louise, thank you so much for your kind feedback. Whilst I am very sorry to hear of the passing of your Nanna, I am pleased to hear how satisfied you are with the care she received, and in turn, the support given to your family at such a difficult time. I will be sure to pass this onto the team. Best wishes, Fae.

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Review from D B (Daughter-in-law of Resident) published on 3 April 2019 Submitted via Postal Card
Overall Experience

Excellent service, friendly and experienced staff. Dignity and respect always shown to residents. Would recommend.

Reply from Fae Doherty, Marketing Officer at Dovecote Residential Care Home

Thank you for your kind words. It is great to hear that you would recommend our home. Best wishes.

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Review from Paul I (Brother of Resident) published on 27 March 2019 Submitted via Postal Card
Overall Experience

Fantastic staff, wonderful food. My sister lives at Dovecote and she gets the best care. She loves it. The manager is very friendly.

Reply from Ruth Brown, Senior Marketing Officer at Dovecote Residential Care Home

Hello Paul, many thanks for your wonderful review of Dovecote, it's lovely to hear you are very happy with all aspects of your sister's care.

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Review from James S (Husband of Resident) published on 13 March 2019 Submitted via Postal Card
Overall Experience

I find the staff are very caring and considerate. They give my wife lots of attention and help.

Reply from Fae Doherty, Marketing Officer at Dovecote Residential Care Home

Dear James, thank you for your review - it's very good to hear that you're pleased with the care our team provide to your wife. Best wishes, Fae

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Review from Christopher S (Husband of Resident) published on 12 October 2018 Submitted via Postal Card
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I found the staff very friendly and helpful. They took very good care of my wife and treated her with great respect.

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Review from Harry W (Son of Resident) published on 12 October 2018 Submitted via Postal Card
Overall Experience

Mother has been in Dovecote Residential & Nursing Home for the past four years and during this period I can only praise the level of care she has received.

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Review from Sandra E (Daughter of Resident) published on 12 October 2018 Submitted via Postal Card
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I have found the staff extremely helpful and very patient which at times must be difficult. Overall I find everyone brilliant.

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Review from David R (Son of Resident) published on 12 October 2018 Submitted via Postal Card
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My family have always found the regular staff to be very caring. Any issues we have been listened to and usually resolved quickly. All issues we have had have all been relatively minor and we are very happy with things as they are at the moment.

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Review from Mary H (Wife of Resident) published on 12 October 2018 Submitted via Postal Card
Overall Experience

I am happy that my husband is treated with respect and care by all staff who are lovely, caring and compassionate with him. It means a lot to me not to have to worry about his care as I know he would not be better looked after.

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Review from Alex P (Friend of Resident) published on 11 October 2018 Submitted via Postal Card
Overall Experience

My experience with the staff is always a very positive one. Any small problem dealt with quickly.

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Review from Rhonda S (Daughter of Resident) published on 25 July 2018 Submitted via Website
Overall Experience
My mother spent 17 months in Dovecote and I never had to worry about her while she was there. She was well fed and well cared for, the home is clean and the staff couldn't be more caring.
After a six week stay in hospital we managed to get her back to Dovecote for her last few days before she died.
I was with her in Dovecote on the day she died and the staff were brilliant and them being there did a lot to get me through her last hours. I was pleased she died there amongst people she knew and who cared about her.

Thank you Dovecote

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 October 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (2) & Events (0)

News
  • 14 Oct 2025

    Residents, their loved ones and staff from Dovecote Residential Care Home in High Spen recently held a community party to celebrate the home's 30th anniversary. The home was filled with...

  • 27 Feb 2025

    Dovecote has just celebrated a milestone achievement following an impressive report by the Care Quality Commission (CQC). In the recent inspection, our home was graded ‘good’ across five quality indicators:...

Upcoming Events

There are no upcoming events for Dovecote Residential Care Home.

Awards / Recognitions (9)

Accreditations

There are no accreditations posted yet for Dovecote Residential Care Home.

Meet the Team (8)

Julie Ackerley
Julie AckerleyJob Title:Care AssistantJoined: 2016

I have worked at Dovecote for 7 years and I love the residents. We are a really good team that work so well together.

Francesca Atkinson
Francesca AtkinsonJob Title:Team LeaderJoined: 2019

Working here gives me so much back - it’s very rewarding. I have a good rapport with the residents and it’s great to be part of the team here. I am a very approachable person, and I always have a smile on my face!

Lynne Younger
Lynne YoungerJob Title:AdministratorJoined: 2021

Lynne has worked for us at Dovecote since 2021 and 'loves being a part of a big team and being around and spending time with our residents'.

Gill Ord
Gill OrdJob Title:Care AssistantJoined: 2022

It’s so lovely to laugh with the residents and make them happy. Everyone at Dovecote is so friendly - and the staff are just brilliant to work with.

Tracy Cummings
Tracy CummingsJob Title:HousekeeperJoined: 2013
My name is Tracy and I have worked here for 10 years.

I absolutely love the home and the residents. It is a lovely place to work and such a happy environment.

Alan Nairn
Alan NairnJob Title:HousekeeperJoined: 1998
My name is Alan and I have worked at Dovecote for 25 years.

I love working for our residents, it’s like an extended family.

Louise Foster
Louise FosterJob Title:Activities co-ordinatorJoined: 2022

I like working with the residents and staff, they are wonderful it’s a lovely place to work.

Claire Wade
Claire WadeJob Title:HousekeeperJoined: 2022

I love working here. Dovecote is a fabulous place to work - the residents, the job and the staff, it’s all amazing!

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