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Dovecote Residential Care Home

Hugar Road, High Spen, Rowlands Gill, Tyne & Wear NE39 2BQ
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Dovecote Residential Care Home, Rowlands Gill
Dovecote Residential Care Home, Rowlands Gill
Dovecote Residential Care Home, Rowlands Gill

Rated Good in every single area of their Care Quality Commission report (February 2025), Dovecote has a wonderful team of staff who are devoted to enriching the lives of their residents. They provide residential, dementia and respite care, which can be pre-booked.

A warm and welcoming home, it is surrounded by stunning large gardens with wheelchair friendly pathways.

The bedrooms and communal spaces, including light and airy lounges and dining...  

Care Provided by Dovecote Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 61 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,161From £1,161

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1161, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.

*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

Contact Dovecote Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Lesley Dawson(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (61)

Dovecote Residential Care Home Reviews (90)

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9.6

Dovecote Residential Care Home has a Review Score of 9.6 (9.568) out of 10, based on 16 reviews in the last 2 years. Over all time Dovecote Residential Care Home has 90 reviews.

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Showing 90 reviews matching selected criteria
Review from Sandra W (Daughter of Resident) published on 17 June 2021 Submitted via Website
Overall Experience

The care for my dad is absolutely outstanding, his room is lovely and clean and his appearance is always very clean and tidy. The staff go above and beyond for you, I ring every day and they always have time to chat to say what he's been doing on a daily basis. They're always doing activities with the residents. My dad is very happy in his own little world and us as a family know we definitely chose the right home for him with his dementia. It's been the worst 8 months of my life but the staff always put my mind at rest, I speak to him most days on the phone.

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Review from Gillian A (Granddaughter of Resident) published on 15 June 2021 Submitted via Postal Card
Overall Experience
I have not visited properly inside the care home yet so cannot comment on procedures in place.
It appears to be safe for residents from what I can tell.

A distinct lack of information at times, which is very hard to understand. Messages are not returned when questions are asked.

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Review from Gillian B (Cousin of Resident) published on 15 June 2021 Submitted via Postal Card
Overall Experience

Staff are all friendly and helpful.

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Review from Stewart S (Brother of Resident) published on 15 June 2021 Submitted via Postal Card
Overall Experience

Very friendly, supportive and professional.

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Review from Bernard S (Son-in-law of Resident) published on 10 June 2021 Submitted via Postal Card
Overall Experience
Friendly and caring staff.

Resident seems to have had a problem with a visiting carer, she was upset when we visited her but incident is being investigated by staff.

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Review from Kim R (Daughter of Resident) published on 9 June 2021 Submitted via Postal Card
Overall Experience
The staff of the home are second to none with their approach and caring and their empathy.
Noisy at times in day room.

Awaiting what exactly happened on Thursday, early morning, with an incident that we are a little confused about.

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Review from Michael R (Son-in-law of Resident) published on 9 June 2021 Submitted via Postal Card
Overall Experience

Outstanding care for my father-in-law, staff always have time every day I call to let us know what he's been doing on a daily basis. My father-in-law is very happy in his own little word. As a family, we are very happy with his care. His room is lovely, clean and his appearance is always clean and tidy.

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Review from L N (Husband of Resident) published on 9 June 2021 Submitted via Postal Card
Overall Experience

I have found the atmosphere at Dovecote to be very friendly, caring and understanding. This appears to have been achieved by a very helpful and adaptable staff to whom nothing is a trouble. There is a good staff/resident relationship. A wide range of activities are available but unfortunately my wife's situation restricts participation. However, the availability of the internet for communication purposes is invaluable.

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Review from Anne H (Cousin of Resident) published on 9 June 2021 Submitted via Postal Card
Overall Experience

Looked after well.

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Review from Gary M (Son of Resident) published on 9 June 2021 Submitted via Postal Card
Overall Experience

The home is in a very good area, very friendly staff and has a very good set-up. Everything just seems to fall into place.

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Review from Hazel W (Daughter of Resident) published on 8 June 2021 Submitted via Postal Card
Overall Experience

Pleased with how my dad is cared for, he always seems happy and I know that the girls care for him.

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Review from E S (Niece of Resident) published on 8 June 2021 Submitted via Postal Card
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Very friendly, professional and caring company who have the care and welfare of residents in mind.

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Review from P D (Resident / Service User) published on 7 June 2021 Submitted via Postal Card
Overall Experience
It has been very hard and tough, but very pleased it is nicely going in the right direction.

Everyone has been great.

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Review from S C (Son of Resident) published on 7 June 2021 Submitted via Postal Card
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Dad always seems happy and care free.

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Review from Dawn C (Granddaughter of Resident) published on 4 June 2021 Submitted via Postal Card
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I am very happy with the care that's being provided to my grandma.

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Review from Lilian R (Wife of Resident) published on 4 June 2021 Submitted via Postal Card
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I find this home excellent, staff are always available to talk to, food is great, it's good to know my husband is being well provided for and looked after by caring people.

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Review from Carolyn D (Daughter of Resident) published on 4 June 2021 Submitted via Postal Card
Overall Experience

My father has been in the home for a number of years and has always been very content here. He chose the home himself before his dementia developed. The staff and management have always kept us informed of his wellbeing and what was going on with his care. When we have visited, we have been welcomed in and treated in a kind and caring manner. My father has been dealt with compassionately and during the last year has been tended to and looked after amazingly through developing Covid and his recovery. Thank you so much for your help and support through this time.

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Review from Paulene W (Daughter of Resident) published on 2 June 2021 Submitted via Postal Card
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Find all staff very friendly and informed whenever necessary about Mom. Happy with Mom's care.

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Review from Frank H (Son of Resident) published on 2 June 2021 Submitted via Postal Card
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Very happy with care home and care my mother receives.

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Review from Vera W (Resident / Service User) published on 30 April 2021 Submitted via Postal Card
Overall Experience

I like living in this home. I feel safe and I am well looked after and cared for. There is always someone here to look after you if you are not well.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 October 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (2) & Events (0)

News
  • 14 Oct 2025

    Residents, their loved ones and staff from Dovecote Residential Care Home in High Spen recently held a community party to celebrate the home's 30th anniversary. The home was filled with...

  • 27 Feb 2025

    Dovecote has just celebrated a milestone achievement following an impressive report by the Care Quality Commission (CQC). In the recent inspection, our home was graded ‘good’ across five quality indicators:...

Upcoming Events

There are no upcoming events for Dovecote Residential Care Home.

Awards / Recognitions (9)

Accreditations

There are no accreditations posted yet for Dovecote Residential Care Home.

Meet the Team (8)

Julie Ackerley
Julie AckerleyJob Title:Care AssistantJoined: 2016

I have worked at Dovecote for 7 years and I love the residents. We are a really good team that work so well together.

Francesca Atkinson
Francesca AtkinsonJob Title:Team LeaderJoined: 2019

Working here gives me so much back - it’s very rewarding. I have a good rapport with the residents and it’s great to be part of the team here. I am a very approachable person, and I always have a smile on my face!

Lynne Younger
Lynne YoungerJob Title:AdministratorJoined: 2021

Lynne has worked for us at Dovecote since 2021 and 'loves being a part of a big team and being around and spending time with our residents'.

Gill Ord
Gill OrdJob Title:Care AssistantJoined: 2022

It’s so lovely to laugh with the residents and make them happy. Everyone at Dovecote is so friendly - and the staff are just brilliant to work with.

Tracy Cummings
Tracy CummingsJob Title:HousekeeperJoined: 2013
My name is Tracy and I have worked here for 10 years.

I absolutely love the home and the residents. It is a lovely place to work and such a happy environment.

Alan Nairn
Alan NairnJob Title:HousekeeperJoined: 1998
My name is Alan and I have worked at Dovecote for 25 years.

I love working for our residents, it’s like an extended family.

Louise Foster
Louise FosterJob Title:Activities co-ordinatorJoined: 2022

I like working with the residents and staff, they are wonderful it’s a lovely place to work.

Claire Wade
Claire WadeJob Title:HousekeeperJoined: 2022

I love working here. Dovecote is a fabulous place to work - the residents, the job and the staff, it’s all amazing!

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