Chowdene Bank, Low Fell, Gateshead NE9 6JE
South Chowdene is a pleasant home situated in the middle of Low Fell. There is a large garden area at the back of home which has won 'best garden' awards for 'Barchester in Bloom'. The garden is wheelchair accessible area and also benefits from two water features. They offer first-class 24-hour nursing and respite care, as well as short breaks.
A team of highly-qualified and attentive staff really focus on the individual needs of residents with a tailored care plan for each person. And their dedication can be seen across the board - in cooking, hospitality and organising activities for residents.
Owners think you'll find they're ideally suited to meet your needs.
Why not arrange a visit and see for yourself.
Group: Barchester Healthcare Ltd
Person in charge: Kate Cummin (Acting Manager)
Local Authority / Social Services: Gateshead Metropolitan Borough Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 42 Service Users
Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment • Younger Adults
Specialist Care Categories: Cancer Care • Epilepsy • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke
Admission Information: Ages from 60 to 100.
Languages Spoken by Staff (other than English): Tagalog, Urdu
Single Rooms: 42
Shared Rooms: 0
Rooms with ensuite WC: 7
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Barchester South Chowdene Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Bed Vacancies
posted 24 Aug 2017
We currently have limited availability. Please contact us to discuss your needs further, we would love to welcome you for a visit.
Barchester South Chowdene Care Home has a Review Score of 9 (9.018)
The Review Score of 9 (maximum of 10) for Barchester South Chowdene Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Barchester South Chowdene Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.2 out of 5 from 4 positive Reviews in the last 12 months.
Click to show a breakdown of the Review Score
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.792 for Barchester South Chowdene Care Home is calculated as follows: ( (38 Excellents x 5) + (10 Goods x 4) ) ÷ 48 Ratings = 4.792
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 4.226 Points relating to the number of positive Reviews for Barchester South Chowdene Care Home is based on 4 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 = 3.75
Target of 8.4 positive Reviews (42 registered maximum number of service users ÷ 5). 4 Reviews ÷ 8.4 Target = 0.476
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by Jane M (Daughter-in-law of Resident) on Friday 23 June 2017. Relates to June 2017.
I really love this care home. I am very happy with the love and care in which my mother-in-law receives. The staff are brilliant, nothing is a problem to them, from the bedrooms, dining room, lounges, gardens, kitchen, toilets and bathrooms and kept clean to a very high standard. The food is beautiful, the residents are very well cared for I would definitely recommend this care home. The staff have time to listen to you, they are all very friendly.
How likely would you be to recommend Barchester South Chowdene Care Home? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by M E (Daughter-in-law of Resident) on Friday 23 June 2017. Relates to June 2017.
I find the staff extremely caring, always friendly and helpful. They seem to know my mother in law very well and take notice of her wishes. They are prepared to put themselves to a lot of trouble to be helpful.
How likely would you be to recommend Barchester South Chowdene Care Home? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by I R (Daughter of Resident) on Thursday 9 February 2017. Relates to January 2017.
I can't speak more highly about the staff at Barchester South Chowdene Home. Very caring and compassionate staff, who regularly go above and beyond with the care of my father.
How likely would you be to recommend Barchester South Chowdene Care Home? Extremely Likely
Overall Standard: Excellent
Facilities: Good
Care / Support: Excellent
Cleanliness: Good
Treated with Dignity: Excellent
Food & Drink: Good
Staff: Excellent
Activities: Good
Management: Good
Safety / Security: Excellent
Rooms: Good
Value for Money: Excellent
Review submitted from a Postal Card by Beverley M (Daughter of Resident) on Tuesday 7 February 2017. Relates to January 2017.
My mum has been a resident at South Chowdene Care Home for the last two years and has significant care needs. In all that time I have always found the staff to be cheerful, patient and caring. Visitors are made welcome and I can go and see my mum whenever I want. It is a relief to know she is being properly cared for at all times.
How likely would you be to recommend Barchester South Chowdene Care Home? Extremely Likely
Overall Standard: Excellent
Facilities: Good
Care / Support: Excellent
Cleanliness: Good
Treated with Dignity: Excellent
Food & Drink: Good
Staff: Excellent
Activities: Good
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
April 2017
February 2016
There are currently no Care Home Idol entrants who have performed at Barchester South Chowdene Care Home
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