Barchester South Chowdene Care Home

Chowdene Bank, Low Fell, Gateshead NE9 6JE
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9.6 50 Reviews
  • Barchester South Chowdene Care Home, Gateshead
South Chowdene is a pleasant home situated in the middle of Low Fell. There is a large garden area at the back of home which has won 'best garden' awards for 'Barchester in Bloom'. The garden is wheelchair accessible area and also benefits from two water features. They offer first-class 24-hour nursing and respite care, as well as short breaks.

A team of highly-qualified and attentive staff really focus on the individual needs of residents with a tailored care plan for each person. And their dedication can be seen across the board - in cooking, hospitality and organising activities for residents.

Owners think you'll find they're ideally suited to meet your needs.

Why not arrange a visit and see for yourself.
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Care Provided by Barchester South Chowdene Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • For a maximum of 42 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1156

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.

These prices are only a guideline, please contact Barchester South Chowdene Care Home to find out the exact price for your requirements.

Contact Barchester South Chowdene Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Barchester South Chowdene Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Anca Chis (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (42)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (1)

Barchester South Chowdene Care Home Reviews (50)

9.6

Barchester South Chowdene Care Home has a Review Score of 9.6 (9.635) out of 10, based on 12 reviews in the last 2 years.
Over all time Barchester South Chowdene Care Home has 50 reviews.

Overall Experience
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Reviewer Connection to Barchester South Chowdene Care Home
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Review from Michael B (Son of Resident) published on 14 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mams transfer to Chowdene has been very smooth, she has been made to feel very welcome and has settled to life here very well.
Any issues we had in the early days were dealt with very quickly. The staff are friendly and the atmosphere is relaxed.
Reply from Anca Chis, General Manager at Barchester South Chowdene Care Home
Thank you very much for your lovely feedback , we are pleased to hear that your mum has settled in well and that our team has helped make her transition smooth, Thank you for your kind words, we are…read more
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Review from Sue S (Daughter of Resident) published on 11 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with mams care and have seen vast improvement of care home & lovely staff.
Reply from Anca Chis, General Manager at Barchester South Chowdene Care Home
Thank you Sue for your kind words and for taking the time to share your feedback, we're delighted to hear that you've noticed the improvements within the home and that you're happy with the care and…read more
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Review from Eileen D (Sister-in-law of Resident) published on 11 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister-in-law has been in South Chowdene for 4 months now and is very well looked after.
There is a good selection of food and dinning room, lounge areas are decorated beautifully.
All staff are very caring and very welcoming when we visit.
Reply from Anca Chis, General Manager at Barchester South Chowdene Care Home
Thank you Eileen for taking the time to share such a lovely feedback .We are happy to hear that your sister in law is settling in well and that you are pleased with the care , environment and dining…read more
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Review from Val C (Daughter of Resident) published on 11 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came here 99 years old and in poor health with no mobility. However; now she is 103 and is floroushing and can walk with a zimmer frame. The family are more than satisfied with her care and mother is happy here. Thanks for all you do for my mother.
Reply from Anca Chis, General Manager at Barchester South Chowdene Care Home
Thank you so much Val for your lovely feedback, the team will be delighted to know their care and dedication have made such a positive difference , We are proud to be part of her journey and it's a…read more
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Review from M D (Son of Resident) published on 10 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I felt my mothers review was very thorough. the nurse explained everything to us in detail and when we asked questions she took the time to make sure we understood.
Reply from Anca Chis, General Manager at Barchester South Chowdene Care Home
Thank you for your kind feedback, we're really pleased to hear that you felt well informed and supported during your mother's care review. Our team always aims to ensure families fully understand…read more
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Review from D W (Daughter of Resident) published on 4 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I discussed this with my mother before I completed it. She is very happy at Chowdene and the staff are all lovely and caring. However, she misses the interaction she had with Nicky's activities. Hopefully these activities will resume soon.
I cannot complain about the staff at all but there seems to
be a high turnover of staff meaning agency staff are used and don't know the residents as well as the longerserving staff.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester South Chowdene Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver…read more
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Review from Sarah G (Daughter of Resident) published on 20 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
WELL WHAT I SAY THE CARE MY DAD GET ISLN HERE CHOWDENE CARE HOME IS 100%FANTASTIC THE CARERS ALWAYS HAVE TIME TO TALL TO YOU ABOUT MY DAD AND ALWAYS GIVE ME UPDATES .
DOMESTIC TEAM ATLRE ALWAYS GREAT MLWITH DAD AND ALWAYS CHATTUNG AND HIS ROOM IS ALWAYS NICE CLEAN FANTASTIC TEAM OF GIRLS
WHAT CAN
I SAY THE NUSING TEAM ARE BRILLIANT ALWAYS KEEP ME UP TO DATE WITH THINGS WITH DAD AND WHEN THINGS NEED CHANGING THEY ALWAYS DO IT STRAIGHT AWAY AND VERY PROPT.
AS A FAMILY IWANT TO ABIG THANKUOU TP THE LEADING NURSE FOR EVEYTHING SHE DID AMASSIVE THANKYOJ AGAIN
I ASLO WANT TO SAY THANKYOU TO THE MANAGER FOR EVERYTHING AS WELL
Reply from Anca Chis, General Manager at Barchester South Chowdene Care Home
Thank you so much for your kind words and lovely feedback .We're delighted to hear you and your dad feel supported and well cared for. Our Team works hard to provide the best care and comfort , and…read more
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Review from Moira R (Daughter of Resident) published on 29 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been a resident for almost three years until his recent death, November 2024. They made my dad's time so much more bearable and enjoyable. Wonderful staff. Very caring, helpful and supportive. A smaller home which gave it a more homely feel and everyone there certainly made my dad smile every
day. Thank you.
Reply from Jane Longstaff, On behalf of South Chowdene at Barchester South Chowdene Care Home
Thank you for your review and very kind words. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who…read more
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Review from Diane W (Friend of Resident) published on 10 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our friend seems to be being looked after very well. Regular activities for her to take part in. Well fed and clean! Hair done regularly.
I can call in any time and always made welcome.
Reply from Jane Longstaff, On behalf of South Chowdene at Barchester South Chowdene Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver…read more
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Review from Tess P (Resident) assisted by family/friend published on 22 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I moved from another home to Barchester South Chowdene Care Home approximately five weeks ago, I had a lovely room on the first floor. I was really reluctant about using the lift so when a room became available on the ground floor, the staff went out of their way to move me downstairs. I was totally
overwhelmed and shed a few tears, I can now go straight from my room straight along to the dining room, cafe area and also reception. I cannot thank all the staff enough. I am truly privileged to call South Chowdene my home, nothing is a bother, one beautiful, happy family.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester South Chowdene Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver…read more
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Review from Jennifer H (Friend of Resident) published on 13 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting Barchester South Chowdene Care Home for over twelve years and have always felt a warm welcome. Just recently, a lovely friend of mine chose to come here for "end-of-life care", her mother had been in care twelve years ago and was so pleased to get the last room. The love and care
she was given was exceptional, we, as visitors, were treated with the same warmth. The staff work together in harmony, always smiling, cheering us up when we felt down, endless offers of refreshments, a hug when needed, laughter and jokes to cheer my friend and us up. Having spent a lot of time during my friend's last weeks, I cannot thank them enough. When she sadly died, we were given more hugs and so much love. Thank you is not enough. I will still be visiting as I have two friends still in their care.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester South Chowdene Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver…read more
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Review from L P (Granddaughter of Resident) published on 3 May 2024 Submitted via Website • Report
Overall Experience 2.0 out of 5
I have expressed my thoughts on this home to family since my Grandma was admitted in Dec. I’ve put off leaving a review in the hopes that improvements would be made. But when my Mum called the home this week (Grandma is in hospital due to severe dehydration) and she wasn’t even asked how she was I find
absolutely shocking. On several occasions, we have spoken about how Grandma is constantly in her wheelchair and that we’d like her to be in a comfy chair when downstairs. This was initially addressed but then quickly back to being left in the wheelchair. She’s had weight loss, meds errors, and on one occasion she slept in her jumper from the day before and knickers. We complained to the agency nurse who told us she’d been half-dressed in case she needed personal care which was utter nonsense. On numerous occasions, one of us has asked for her to go to bed then hours later when another relative visits she’s still downstairs sleeping in her wheelchair. Sadly I would not recommend.
Reply from Feedback Team, The Feedback Team at Barchester South Chowdene Care Home
Thanks for leaving us your review. We are sorry to learn your grandmother was in hospital and wish her well. We've spoken with the home, who aren't aware of any concerns being raised before that…read more
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Review from S H (Wife of Resident) published on 28 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has recently moved from his previous care home to South Chowdene Care Home. As a family, we have never felt happier regarding the care my husband receives. My husband is very content and settled. He praises the carers and all the Chowdene team are fantastic, they are all very approachable
and are very good at listening. He is in permanent nursing care and all his needs are being met I know he is in a happy caring place. All credit to every member of staff, keep up the good work and thank you so much.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester South Chowdene Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver…read more
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Review from D W (Daughter of Resident) published on 28 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother went into South Chowdene in October 2020 as an assessment bed and due to failing health, she became a permanent resident. Sadly she died in South Chowdene on 25th September 2022. During her 2 years in South Chowdene, she was always treated with respect and kindness by all the team. She could
be difficult at times but every team member was always great with her and knew how to meet her needs. My mother particularly bonded with the carers who kept her going and she loved a joke with them. May I take this opportunity to also thank a previous home manager, who was fantastic and very approachable, I was so sorry when she left.
My dad also died in South Chowdene in June 2015 so I had no qualms about my mother going there when she had to. The team in South Chowdene are a fantastic team whatever their grade or role and Barchester should be proud of them.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester South Chowdene Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver…read more
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Review from Paul A (Son of Resident) published on 26 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was a huge relief to find the home so welcoming and friendly at such a hard time for us.
Organised, professional, clean and tidy, warm and, above all, caring - nothing was too much trouble.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester South Chowdene Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver…read more
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Review from R Q (Relative of Resident) published on 8 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Best care I could hope for my relation.
Reply from Laura Tindle, Operations Manager at Barchester South Chowdene Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comment regarding our home and team, who work hard to deliver…read more
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Review from J S (Daughter of Resident) published on 8 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I’m more than happy to provide a review. My mother became a resident in March 2022, and even though the nursing home had an outbreak of Covid shortly after this date and it interrupted my mother’s settling in and our overall induction, I can say we were made very welcome and an understanding and immediate
care took place of my mother who came immediately from hospital. Everything was first class, and I cannot commend highly enough the welcome and assistance I received from the administrator, who is a huge asset to Barchester South Chowdene Care Home,
and also the nursing staff. We continue to build relationships with the care staff and to ensure all of my mother’s needs are met. Being blind and immobile isn’t easy for my mother in building relationships, but work is in progress. I’m very happy to have chosen South Chowdene - it shines!
Reply from Laura Tindle, Operations Manager at Barchester South Chowdene Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver…read more
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Review from Louise C (Granddaughter of Resident) published on 31 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first moment, my grandmother was in this home, she was met with kindness, understanding and dignity. I always felt like my grandmother was safe and comfortable. In her final days, the staff excelled in all expectations. We, as a family, were informed of what to expect with such delicacy. I
cannot thank the staff for all that they did for not just my grandmother, but her family.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester South Chowdene Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver…read more
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Review from Jane S (Daughter of Resident) published on 31 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Chowdene were amazing with my mum throughout her whole time in the home. However, at the end of her life, they excelled! Every member of the staff who cared for her was loving and respectful. They made her last moments as comfortable as possible. Even more so for us - they enabled us to
be with her till the very end. We will never forget them for this.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester South Chowdene Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver…read more
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  • Care / Support
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Review from D L (Daughter of Resident) published on 21 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mam has been in South Chowdene Care Home for over one year. When she first entered the home she was very frail and had very little energy, over the past year she has gradually put on weight and she looks much healthier due to the care and attention of all the staff at South Chowdene care Home. The
home has a very warm and friendly atmosphere and all the staff from top to bottom above and beyond their daily duties.
When visiting my mam at the home the staff treat me as one of the Chowdene family. This gives me peace of mind knowing that my mam is getting looked after in a lovely friendly environment.
Reply from Lesley Dawson, General Manager at Barchester South Chowdene Care Home
Thank you for your kind review, we value all feedback as this helps us to improve our service where required. Thank you also for your lovely comments about our home and team who work hard to deliver…read more
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  • Treated with Dignity
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Current Review Score: 9.6 (9.635)

Overview of Review Score

The Review Score of 9.6 (9.635) out of 10 for Barchester South Chowdene Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.635 for Barchester South Chowdene Care Home is calculated as follows: ( (104 Excellents x 5) + (21 Goods x 4) + (7 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 137 Ratings = 4.635
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester South Chowdene Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Apr 2020

Overall Outstanding

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (2)

Anca

Anca Chis

Job Title: General Manager Joined: 2025

Hi, my name is Anca, and I am the General Manager here at South Chowdene.


I am a dedicated Registered General Nurse with over 10 years of experience in the adult social care sector, specialising in nursing, dementia, mental health, acquired brain injury and complex care. Throughout my career, I have held leadership roles, including Deputy Manager and Home Manager, in the South West and North East of England, where I focused on creating safe, person-centred environments where residents feel valued and families have trust and confidence in the care provided.


I am passionate about developing strong, supportive teams and ensuring high standards of clinical practice, compliance and safeguarding.


As General Manager at South Chowdene, my goal is to lead a home where residents are proud to live, staff feel supported to grow, and families have peace of mind knowing their loved ones are cared for with dignity, respect and compassion.

Iuliana

Iuliana Toma

Job Title: Deputy Home Manager

I am a registered nurse with over 11 years of experience. I joined the team back in May after achieving my level five certificate in management.


Previously, I worked as a Clinical Lead Nurse for ten years for a different company, which I loved. My team were wonderful, but they closed the nursing unit, and I wanted to continue to use all my valuable nursing and management skills.


My role is to ensure all residents, families, and others are happy and are treated with dignity and respect. I am very friendly and enjoy responsibility. I also enjoy spending time with the residents and their relatives, building strong personal relationships with them. My main priorities are the residents, their relatives and the staff ,and I make sure I offer support to everybody.

Frequently Asked Questions about Barchester South Chowdene Care Home

What types of Care is Barchester South Chowdene Care Home registered for?

Older Person Care, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester South Chowdene Care Home have?

There are 42 Single Rooms.

What are the Facilities & Services at Barchester South Chowdene Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester South Chowdene Care Home to the centre of Gateshead?

2.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester South Chowdene Care Home to verify any information. View our terms and conditions. Barchester South Chowdene Care Home has an Enhanced Service - more info.