Barchester South Chowdene Care Home

Chowdene Bank, Low Fell, Gateshead NE9 6JE
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9.8 64 Reviews
  • Barchester South Chowdene Care Home, Gateshead
South Chowdene is a pleasant home situated in the middle of Low Fell. There is a large garden area at the back of home which has won 'best garden' awards for 'Barchester in Bloom'. The garden is wheelchair accessible area and also benefits from two water features. They offer first-class 24-hour nursing and respite care, as well as short breaks.

A team of highly-qualified and attentive staff really focus on the individual needs of residents with a tailored care plan for each person. And their dedication can be seen across the board - in cooking, hospitality and organising activities for residents.

Owners think you'll find they're ideally suited to meet your needs.

Why not arrange a visit and see for yourself.
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Care Provided by Barchester South Chowdene Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • For a maximum of 42 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1224

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.

These prices are only a guideline, please contact Barchester South Chowdene Care Home to find out the exact price for your requirements.

Contact Barchester South Chowdene Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Barchester South Chowdene Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Anca Chis (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (42)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (1)

Barchester South Chowdene Care Home Reviews (64)

9.8

Barchester South Chowdene Care Home has a Review Score of 9.8 (9.774) out of 10, based on 26 reviews in the last 2 years.
Over all time Barchester South Chowdene Care Home has 64 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Barchester South Chowdene Care Home
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Total of 64, showing 1-20
Review from Stephen T (Son of Resident) published on 4 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely care home and staff always friendly and caring
My dad is very happy and enjoys the food and engagement with all the staff
There is regular activities in the lovely lounge
The home is always spotless clean
Reply from Anca Chis, General Manager at Barchester South Chowdene Care HomeThank you very much for your kind review , we are so pleased that your dad is happy in our home, I will share the feedback with our team
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Review from G T (Niece of Resident) published on 4 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt is receiving excellent care since she moved into the care home in March 2025.
Steve, shab and all the staff are excellent. They understand my aunts needs and look after very well.
I would recommend South Chowdene to anyone looking for care for a loved one.
Reply from Anca Chis, General Manager at Barchester South Chowdene Care HomeThank you very much for your kind review , we are pleased to know that you had a positive experience , I will pass your feedback to the team
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Review from Andrew B (Brother of Resident) published on 4 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very friendly and helpful
home spotless good is excellent
home is in a nice location
Top Marks
Reply from Anca Chis, General Manager at Barchester South Chowdene Care HomeThank you very much for your kind review , we are pleased to know that you had a positive experience .
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Review from Alan S (Son of Resident) published on 4 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mam has been a resident of Chowdene since 2020. She has always been well looked after, having all her physical and social needs catered for. More importantly she has always been happy, mainly due to the friendly and professional staff. This professional approach also extends to our family, who visit
on a regular basis.
Reply from Anca Chis, General Manager at Barchester South Chowdene Care HomeThank you very much for your kind review , we highly appreciated any feedback and are pleased to know that you had a positive experience .
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Review from David S (Son of Resident) published on 2 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Over the last week our mother Greta has deteriorated so significantly that end of life care needed to be put into place. The whole team at South Chowdene, both day and night staff have provided an exceptional level of care for Greta. They have also supported our family in a most professional and caring
way. We would like to praise and give great credit to Anca who in a relatively short period of time, has put her ethos and vision into place and improved all aspects of the care home substantially. The staff work together much better as a team. Anca is very well supported by Iuliana and Jilt who are key members of staff.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester South Chowdene Care HomeThank you very much for your kind review , we are pleased to know that you had a positive experience
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Review from John B (Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nice care home
Nice care
Nice food
Nice nurses
Reply from Anca Chis, General Manager at Barchester South Chowdene Care HomeThank you for your nice review , simple words that matters the most for our residents here at South Chowdene
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Review from Mandy B (Sister of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the care of John, staff all lovely, and very pleasant. Good food, good life. Thanking you
Reply from Anca Chis, General Manager at Barchester South Chowdene Care HomeThank you for taking your time to share the kind feedback , We're pleased to hear that you're happy with the care John receives , and overall made a positive difference in his life .Much appreciated
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Review from J K (Daughter of Resident) published on 16 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During my mum's 10 month residential care at the care home, it has been a happy, content, stay for her, all of her carers have looked after her and her needs day in day out. Which makes her family happy seeing her for ourselves, we are always made welcome too. Definitely like a home sweet home. Thank
you to all staff, keep up the good work
Reply from Anca Chis, General Manager at Barchester South Chowdene Care HomeThank you so much for the lovely review , we're delighted to hear your mom has been happy and well cared for , and that you've always felt welcome. I will pass your feedback to the team .
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Review from Angela B (Daughter of Resident) published on 16 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the home staff very friendly and welcoming and as a relative I'm looked after well.
My family are looked after and catered for in respect of their needs.
We are kept informed of everything we need to know.
Reply from Anca Chis, General Manager at Barchester South Chowdene Care HomeThank you so much for the kind feedback, We're really pleased to hear that you and your family feel well supported and kept informed, it means a lot for us.
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Review from S L (Daughter of Resident) published on 5 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I arrived at South Chowdene unanounced whilst looking for a care-home for my mam, who has advanced dementia. Straight away I was impressed with the welcoming feel, cleanliness and friendly staff.
My mam has been there now for a couple of months and she seems very happy. She is nursed in bed, and the
carers and nurses have a lovely manner with her. She is treated with dignity and is very well fed. She really enjoys the meals!
Overall, I am extremely pleased and grateful that Mam is so well cared for at South Chowdene. Thank you to the management team and all the staff.
Reply from Anca Chis, General Manager at Barchester South Chowdene Care HomeThank you for your Kind words , we are more than happy to hear that your mam is happy and well cared for , and that you felt welcomed and reassured by our team . We appreciate your feedback and I will make sure I'll pass the message to all staff.
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Review from J A (Niece of Resident) published on 9 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle is well looked after. The staff are friendly and approchable at every visit.
My uncle's needs are very well met and it gives us peace of mind.
Reply from Anca Chis, General Manager at Barchester South Chowdene Care HomeThank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams
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Review from James C (Son of Resident) published on 2 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is outstanding. The staff are so caring, pleasant and helpful. I cannot fault any of the care my mother has received.
Reply from Anca Chis, General Manager at Barchester South Chowdene Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team
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Review from Diane R (Sister of Resident) published on 2 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with how my sister is being looked after, she always seems happy, and also the staff are very friendly and always very approachable
Reply from Anca Chis, General Manager at Barchester South Chowdene Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team
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Review from L H (Wife of Resident) published on 20 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been a resident for over a year now. In that time I have seen lots of improvements. He is well looked after by caring, friendly and experienced staff who have made him content and comfortable. The nursing care is excellent as is the food quality.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester South Chowdene Care HomeThank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams
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Review from Michael B (Son of Resident) published on 14 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mams transfer to Chowdene has been very smooth, she has been made to feel very welcome and has settled to life here very well.
Any issues we had in the early days were dealt with very quickly. The staff are friendly and the atmosphere is relaxed.
Reply from Anca Chis, General Manager at Barchester South Chowdene Care HomeThank you very much for your lovely feedback , we are pleased to hear that your mum has settled in well and that our team has helped make her transition smooth, Thank you for your kind words, we are happy to be able to look after your mum.
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Review from Sue S (Daughter of Resident) published on 11 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with mams care and have seen vast improvement of care home & lovely staff.
Reply from Anca Chis, General Manager at Barchester South Chowdene Care HomeThank you Sue for your kind words and for taking the time to share your feedback, we're delighted to hear that you've noticed the improvements within the home and that you're happy with the care and support your mum receives, Our team works hard to provide a warm, safe and welcoming environment for all our residents and is wonderful to know their efforts are appreciated.
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Review from Eileen D (Sister-in-law of Resident) published on 11 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister-in-law has been in South Chowdene for 4 months now and is very well looked after.
There is a good selection of food and dinning room, lounge areas are decorated beautifully.
All staff are very caring and very welcoming when we visit.
Reply from Anca Chis, General Manager at Barchester South Chowdene Care HomeThank you Eileen for taking the time to share such a lovely feedback .We are happy to hear that your sister in law is settling in well and that you are pleased with the care , environment and dining experience at South Chowdene , Our team takes great pride in creating a welcoming atmosphere and ensuring residents feel comfortable, valued and safe, your kind words mean a lot to us all.
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Review from Val C (Daughter of Resident) published on 11 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came here 99 years old and in poor health with no mobility. However; now she is 103 and is floroushing and can walk with a zimmer frame. The family are more than satisfied with her care and mother is happy here. Thanks for all you do for my mother.
Reply from Anca Chis, General Manager at Barchester South Chowdene Care HomeThank you so much Val for your lovely feedback, the team will be delighted to know their care and dedication have made such a positive difference , We are proud to be part of her journey and it's a privilege to support your mother each day .
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Review from M D (Son of Resident) published on 10 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I felt my mothers review was very thorough. the nurse explained everything to us in detail and when we asked questions she took the time to make sure we understood.
Reply from Anca Chis, General Manager at Barchester South Chowdene Care HomeThank you for your kind feedback, we're really pleased to hear that you felt well informed and supported during your mother's care review. Our team always aims to ensure families fully understand every aspect of care and its lovely to know this was reflected in your experience, We'll make sure we will share your comments with the staff nurse involved.
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Review from D W (Daughter of Resident) published on 4 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I discussed this with my mother before I completed it. She is very happy at Chowdene and the staff are all lovely and caring. However, she misses the interaction she had with Nicky's activities. Hopefully these activities will resume soon.
I cannot complain about the staff at all but there seems to
be a high turnover of staff meaning agency staff are used and don't know the residents as well as the longerserving staff.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester South Chowdene Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Current Review Score: 9.8 (9.774)

Overview of Review Score

The Review Score of 9.8 (9.774) out of 10 for Barchester South Chowdene Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.774 for Barchester South Chowdene Care Home is calculated as follows: ( (254 Excellents x 5) + (38 Goods x 4) + (8 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 305 Ratings = 4.774
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester South Chowdene Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Sep 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (2)

Anca

Anca Chis

Job Title: General Manager Joined: 2025

Hi, my name is Anca, and I am the General Manager here at South Chowdene.


I am a dedicated Registered General Nurse with over 10 years of experience in the adult social care sector, specialising in nursing, dementia, mental health, acquired brain injury and complex care. Throughout my career, I have held leadership roles, including Deputy Manager and Home Manager, in the South West and North East of England, where I focused on creating safe, person-centred environments where residents feel valued and families have trust and confidence in the care provided.


I am passionate about developing strong, supportive teams and ensuring high standards of clinical practice, compliance and safeguarding.


As General Manager at South Chowdene, my goal is to lead a home where residents are proud to live, staff feel supported to grow, and families have peace of mind knowing their loved ones are cared for with dignity, respect and compassion.

Iuliana

Iuliana Toma

Job Title: Deputy Home Manager

I am a registered nurse with over 11 years of experience. I joined the team back in May after achieving my level five certificate in management.


Previously, I worked as a Clinical Lead Nurse for ten years for a different company, which I loved. My team were wonderful, but they closed the nursing unit, and I wanted to continue to use all my valuable nursing and management skills.


My role is to ensure all residents, families, and others are happy and are treated with dignity and respect. I am very friendly and enjoy responsibility. I also enjoy spending time with the residents and their relatives, building strong personal relationships with them. My main priorities are the residents, their relatives and the staff ,and I make sure I offer support to everybody.

Frequently Asked Questions about Barchester South Chowdene Care Home

What types of Care is Barchester South Chowdene Care Home registered for?

Older Person Care, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester South Chowdene Care Home have?

There are 42 Single Rooms.

What are the Facilities & Services at Barchester South Chowdene Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester South Chowdene Care Home to the centre of Gateshead?

2.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester South Chowdene Care Home to verify any information. View our terms and conditions. Barchester South Chowdene Care Home has an Enhanced Service - more info.